Is Obkio Down Right Now? Check if there is a current outage ongoing.

Issue was found and fix was deployed.

We're currently investigating an issue that is preventing people from creating new accounts in the Obkio App.

This incident has been resolved.

An internal update may currently affect agent statuses, live sessions and live traceroutes. We are actively working on a solution and will update as we progress.

This incident has been resolved.

The services seem to be back to normal. Backfilling data is completed and all the information is available in our web and mobile applications. We are continuing to monitor for any further issues.

We are beginning to see improvement in the service recovery. Some clients might be able to access their information and performance metrics are starting to be backfilled. More updates to come.

We continue monitoring the ongoing AWS outage and will keep you posted here.

The AWS incident is still ongoing, but we’re monitoring the situation. The web application might show empty pages, but don’t worry, the information will be available, once the incident is resolved. Also, your Obkio agents are still collecting network performance metrics at the moment. We will continue to provide timely updates through this status page as new information becomes available. Our support team remains ready to assist you and answer any questions or concerns you may have during this period.

We regret to inform you that our services are currently experiencing difficulties due to ongoing disruptions with Amazon Web Services (AWS). This disruption is affecting various aspects of our application. Our engineering team is collaborating with AWS to minimize the impact and restore normal operations at the earliest. We understand the inconvenience caused by this disruption, and we apologize for any disruption to your workflow or business operations. We will continue to provide regular updates through this status page as new information becomes available. Our support team is also on standby to address any concerns or queries you may have. Please reach out to our support channels for assistance.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The AWS Obkio public agent EU-WEST-3 (Paris) is currently unavailable. All sessions related with this public agent are down at the moment. The issue has been identified and the team is working to bring back online this agent as soon as possible.

The AWS issue has been fixed.

We're experiencing an elevated level of API errors to some AWS services in region us-east-1. This issue has been confirmed by AWS and they are working on it.

This incident has been resolved. Make sure to reload the Web App page if the issue is still present.

The issue is fixed for most users. Another small fix will be deployed in 15-20 minutes.

The issue has been identified and a fix is being implemented.

Some users have issues login into the App. The team is working on it.

The agent is back online. A new VM has been provisioned and the IP address changed.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating issues with Public Agent Azure - US West (California).

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Some users have issues login into the App. The team is working on it.

The AWS outage has been resolved and email notifications should no longer be affected.

Alert email notifications are currently affected by an AWS outage. We are closely monitoring the situation.

This incident has been resolved.

We are seeing significant recovery of our services and we are monitoring the situation.

There is still an outage at AWS. The latest status is available on their status page: https://status.aws.amazon.com

Some API calls to AWS Cloud are failing which result in errors inside the App. This is related to a possible outage inside AWS Cloud region us-east-1.

Today (2021-07-07) between 12:49PM and 12:53PM EDT (GMT-0400), an update of Obkio Vision Beta caused issues with the agent software. Everything is back to normal now.

The backlog queue is empty. Everything is back to normal.

The backlog should be cleared in 15-20 minutes...

The issue has been identified and a fix has been implemented. The backlog should be cleared in less than 30 minutes.

Some backend tasks are currently delayed. This includes the creation of new sessions with monitoring templates, scheduled speed tests and email notifications.

This incident has been resolved.

We no longer see errors on our systems for almost 3 hours but we still don't have a confirmation that the AWS outage is completely resolved.

AWS region us-east-1 is experiencing an outage affecting many services. This results in some API failures on the agent and app.

Between 8:53pm EST and 10:50pm EST, some agents were not able to push device data. This has been fixed.

For a few devices, the data can not be processed by the backend.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Hardware Agents will be upgraded to the latest stable software release to fix a potential DNS bug preventing the agents to connect correctly to the API. During the maintenance, network measurements will be lost and users will see holes in the graphs for a few minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Agents will be upgraded to the latest stable software release. During the maintenance, network measurements will be lost and users will see holes in the graphs for a few minutes. This unscheduled maintenance is required to fix a memory leak affecting some agents.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

The Web App is not loading for some customers.

Due to underlying hardware failure, the AWS Asia (Sydney) Public Agent has been restarted.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our data processing infrastructure is running behind which is causing delays in the reporting tools.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating issues with Google Cloud Public Agents.

The maintenance has been completed successfully.

A fix has been implemented and we are monitoring the results.

We will execute an unplanned maintenance on the database in a few minutes. During the maintenance, the App and Api will be unavailable for about 5 minutes. No performance data will be lost.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Service is back but a small maintenance will be executed in the next 15 minutes that will affect the service for the agents.

The issue has been identified and a fix is being implemented.

We are currently investigating issues with Microsoft Azure Public Agents.

We had issues with some Microsoft Azure Public Agents from 23:28 (GMT-0400) to 7:14 (GMT-0400). The issue was with the VM hosting the agents. Everything is now back to normal.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating issues with Microsoft Azure Public Agents.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Our data processing infrastructure is running behind which is causing delays in the reporting tools.