Historical record of incidents for npm
Report: "Issue with package publish with provenance"
Last updateWe are seeing issues with package publish with provenance due to an outage of a key third party dependency.
Report: "Issues with package install, package publish, and login."
Last updateWe are currently investigating this issue.
Report: "Issues publishing and installing packages"
Last updateThis incident was caused due to an internal bug during regular database maintenance, its resolved now.
We are monitoring results
We are continuing to work on a fix to restore older access tokens.
The issue has been identified and a fix is being implemented.
We are investigating issues with access tokens, in the meantime user can recreate new tokens to unblock themselves.
Report: "Issues publishing and installing packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Issues publishing and installing packages"
Last updateWe are currently investigating this issue.
Report: "Intermittent issue with viewing and installing packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating reports of intermittent failures when viewing and installing packages scoped to certain keywords.
Report: "Intermittent issue with viewing and installing packages"
Last updateWe are currently investigating reports of intermittent failures when viewing and installing packages scoped to certain keywords.
Report: "npm is experiencing intermittent degraded installs"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue
Report: "Package Install failures due to "304 Not Modified" responses in Mumbai, India region"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating failures to install packages due to TAR_BAD_ARCHIVE or 304 Not Modified responses for clients in Mumbai, India.
Report: "Intermittent issues with package install"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Failures to publish packlages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "Issue with publishing packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "README files not rendering on npmjs.com website"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Intermittent Issues with View Package"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Issue with search and replication feed"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue related to search and replication feed.
Report: "Failures publishing, deprecating, and installing packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Intermittent failures installing scoped packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Issue with Private Package Installs"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue with private package installations.
Report: "Issues publishing packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "npm support is down"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Degraded performance"
Last updateThis incident has been resolved.
One of our providers is unfortunately experiencing increased error rates. This is affecting viewing of packages as well as package installs.
Report: "Issue installing and publishing private packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Email Verification is failing"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
There is an edge case which needs to be fixed
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Increase in errors when viewing a package in npmjs.com"
Last updateThis incident has been resolved.
We brought the service back to stability and we are monitoring closely to make sure it doesn't degrade again.
We've noticed an increase in errors when viewing a package in npmjs.com. We are investigating further
Report: "npmjs.com Login Issues"
Last updateThis incident has been resolved.
OTP emails are being delivered and we are continuing to monitor their status.
npmjs.com login OTP emails may be delayed.
We are currently investigating this issue.
Report: "Package Install Issues"
Last updateThis incident has been resolved.
Upstream provider has implemented a fix and we are monitoring the results.
There is an issue with an upstream provider that we are monitoring.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Delay in OTP emails being sent"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Degraded performance when publishing packages"
Last updateThis incident has been resolved.
Publishing seems stable again. We continue monitoring.
We are currently investigating this issue.
Report: "Degraded performance when publishing packages"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Degradation of service when trying to access private packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We've received an increase in report of users being unable to access their private packages. We are currently investigating the issue further.
Report: "npmjs.com increase in errors"
Last updateThis incident has been resolved.
A fix has been implemented, we are currently monitoring for any service degradation.
We've identified an increase in errors being served to our customers accessing npmjs.com. The root cause has already been identified and will be rolling out a fix shortly.
Report: "Degradation of service when trying to access private packages"
Last updateThis incident has been resolved.
We have identified the root cause of the issue, have since rolled out a fix and we are closely monitoring. Users should have access to their paid features once again. We sincerely apologise for the inconvenience this might've caused.
We are continuing to investigate this issue.
We've received an increase in report of users being unable to access their private packages. We are currently investigating the issue further.
Report: "Degraded performance for package search"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Degraded performance while installing packages"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Degraded performance while installing packages"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
After a series of attempts to mitigate the issue with reduced success, we are continuing to investigate and working with our providers on what could be the root cause of this incident.
We are currently investigating an increase in latency observed when installing packages.
Report: "Increased error rate in both npmjs.org and npmjs.com"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
We have observed an increase in error rate on both our registry and the website. The root cause was mitigated and we are now actively monitoring for any errors
Report: "package publish/install impacted"
Last updateThe issues are fixed now.
We are continuing to monitor for any further issues.
We have identified the issue and fixed it. We are monitoring.
We have noticed increased errors, we are investigating.
Report: "Increased number of 5XX errors in npmjs.com/npmjs.org"
Last updateThere were some API requests failing with 5XX errors for 3-4 mins.
Report: "Increase in user deletion failures"
Last updateThe issue has now been deployed and users should now be able to delete their accounts again. We apologise for the inconvenience caused.
We've identified the root cause of the issue and are working on deploying a fix to stabilise it.
We've noticed a significant increase in failures of users who are trying to delete their accounts. We are currently investigating the issue.
Report: "Increased number of 5XX errors in npmjs.com"
Last updateFor a short period of time 5-10 mins we had seen increased number of 5XX errors, now it's mitigated.
Report: "degraded performance in replication feed"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Package publish impacted"
Last updateThis incident has been resolved.
We have identified the issue and rolled out the fix.
We are seeing package publish failures & started investigating
Report: "Increased latency in authentication service"
Last updateThis incident has been resolved.
We've deployed a fix and are monitoring recovery.
We are continuing to investigate this issue.
We've identified the root cause and are working on deploying a mitigation.
We are continuing to investigate this issue.
We are investigating increased latency in our authentication service, affecting package installation and publishing
Report: "Cleaning of stale packages impacted"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Degraded performance of npm publish"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are investigating a recurrence of the symptoms experienced yesterday, involving delays between publishing package versions and them being available to use.
Report: "Partial outage of package publish"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue is being identified and we are working on the fix
We continue to see extremely delayed package publishes and continue to investigate.
We have received multiple reports of package publish not working as expected and are investigating.
Report: "Package publish and install impacted"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Publishing of packages is delayed"
Last updateThings are normal now. Working on the detailed RCA.
Looks like things are working now. We will be monitoring for some time.
Looks like things are working now. We will be monitoring for some time.
We are continuing to investigate this issue.
Facing issues with package publish, install & search, we are still investigating.
Report: "Publishing of packages is delayed"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results. Publishing of private packages might still have some delay.
The issue has been identified and a fix is being implemented.
Report: "Delays in package publishing"
Last updateA system is experiencing increased errors, which causes package publish of some packages to be delayed. No data or packages have been lost and the system should be caught up shortly.
Report: "npmjs.com is down"
Last updateAll systems are now back to being stable, we apologize for the inconvenience this might've caused.
Services have since recovered and we are continuously monitoring them for the time being.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are still investigating the cause of the outage and trying to bring our services back to a healthy state as soon as possible
We are continuing to investigate this issue.
npmjs.com is being reported as down, we are currently investigating the cause of this issue and will attempt to bring the service back to stability as soon as possible
Report: "Package publishing intermitent issues"
Last updatePackage publishing is back to being fully operational
A fix has been implemented and we are now monitoring the results.
We've identified issues in our package publish flow, the root cause has been discovered and the team is actively working on bringing Package publishing to a stable state.
Report: "Hooks Failure"
Last updateWe have received an incident where hooks were failure. Our engineers were able to successfully mitigate the issue . We lll be working on RCA of this issue
Report: "Intermittent Problems in opening npmjs.com"
Last updateSome users might see service unavailable errors when trying to visit npmjs.com