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Last checked 2025-06-14T13:11:55.409Z from NordLayer's official status page

Historical record of incidents for NordLayer

Nov 20, 2024

Report: "Possible login issues with applications and Browser Extension"

Last update 2024-11-20T17:23:28.782Z

resolved2024-11-20T17:23:28.764Z

This incident has been resolved

monitoring2024-11-20T16:48:02.000Z

A fix has been implemented and we are monitoring the results.

identified2024-11-20T16:40:02.000Z

The issue has been identified and a fix is being implemented.

investigating2024-11-20T15:49:59.000Z

We have noticed an increase in failed login attempts both for NordLayer applications and our Browser Extension.

Sep 10, 2024

Report: "Connectivity issues with VPN servers in New York, USA"

Last update 2024-09-10T21:05:57.012Z

resolved2024-09-10T21:05:56.998Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2024-09-10T20:13:26.000Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2024-09-10T18:45:23.603Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2024-09-10T17:44:11.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in New York, USA. Our sys-admins are already investigating the issue.

Aug 12, 2024

Report: "Connections Activity being unavailable on a handful of dedicated servers"

Last update 2024-08-12T08:16:03.201Z

resolved2024-07-31T11:30:47.000Z

This incident has been resolved.

identified2024-07-31T09:00:14.000Z

The issue has been identified and a fix is being implemented.

investigating2024-07-31T08:14:35.000Z

A few isolated cases of the Connections Activity feature being unavailable on a handful of dedicated servers.

Aug 1, 2024

Report: "Connectivity issues with VPN servers in Montréal, Canada"

Last update 2024-08-01T16:54:26.131Z

resolved2024-08-01T16:54:26.119Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2024-08-01T16:23:55.083Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2024-08-01T15:23:11.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2024-08-01T15:00:22.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in Montréal, Canada. Our sys-admins are already investigating the issue.

Jun 6, 2024

Report: "Elevated levels of connection issues"

Last update 2024-06-06T13:12:51.610Z

resolved2024-06-06T13:12:51.597Z

Only a few isolated cases remain regarding connectivity issues which are being dealt with separately.

investigating2024-06-05T14:30:07.000Z

We are currently seeing elevated levels of connectivity issues concerning both shared and dedicated servers. Our system administrators are already looking into it.

Mar 22, 2024

Report: "Activity functionality degradation in the Control Panel"

Last update 2024-03-22T11:59:36.442Z

resolved2024-03-22T11:59:36.425Z

No further issues have been detected - the problem is now resolved.

monitoring2024-03-22T11:49:25.019Z

A fix has been implemented and we are monitoring the results.

identified2024-03-21T12:15:05.831Z

We have identified the issue and are currently working on a fix.

investigating2024-03-21T11:00:05.000Z

We are seeing Activity functionality degradation in the Control Panel. Our engineers are already investigating the issue.

Mar 18, 2024

Report: "Connectivity issues with VPN servers in South Africa"

Last update 2024-03-18T14:22:58.134Z

resolved2024-03-18T14:22:58.118Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2024-03-18T14:12:50.061Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2024-03-18T11:30:15.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2024-03-18T09:45:53.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

Mar 15, 2024

Report: "Connectivity issues with VPN servers in South Africa"

Last update 2024-03-15T19:13:24.425Z

resolved2024-03-15T17:00:13.000Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2024-03-15T16:45:42.000Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2024-03-15T09:30:20.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2024-03-15T08:30:25.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

Mar 14, 2024

Report: "Connectivity issues with VPN servers in South Africa"

Last update 2024-03-14T15:43:03.398Z

resolved2024-03-14T15:43:03.385Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2024-03-14T15:30:23.675Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2024-03-14T11:30:31.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2024-03-14T10:45:23.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

Apr 18, 2023

Report: "Connectivity issues with VPN servers in Sydney, Australia"

Last update 2023-04-18T07:33:18.395Z

resolved2023-04-18T07:33:18.380Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2023-04-18T07:00:46.449Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2023-04-18T06:50:54.329Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2023-04-18T06:43:25.961Z

We are seeing elevated levels of connectivity issues with dedicated and shared VPN servers in Sydney, Australia. Our sys-admins are already investigating the issue.

Dec 29, 2022

Report: "Connectivity issues with VPN servers in Lithuania"

Last update 2022-12-29T07:52:06.931Z

resolved2022-12-29T07:52:06.917Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2022-12-29T07:44:24.531Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2022-12-28T12:15:04.336Z

We are continuing to work on a fix for this issue.

identified2022-12-28T06:30:49.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2022-12-27T18:00:06.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in Lithuania. Our sys-admins are already investigating the issue.

Dec 28, 2022

Report: "Connectivity issues with VPN servers in South Korea"

Last update 2022-12-28T12:14:36.871Z

resolved2022-12-28T12:14:36.856Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2022-12-28T12:07:55.000Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2022-12-28T11:43:14.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2022-12-28T11:06:28.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Korea. Our sys-admins are already investigating the issue.

Dec 15, 2022

Report: "Connectivity issues with VPN servers in Ireland"

Last update 2022-12-15T11:30:29.574Z

resolved2022-12-15T11:30:29.558Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2022-12-15T11:12:52.377Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2022-12-15T11:00:06.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2022-12-15T10:40:48.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in Ireland. Our sys-admins are already investigating the issue.

Nov 22, 2022

Report: "Connectivity issues with VPN servers in Brazil"

Last update 2022-11-22T14:56:22.182Z

resolved2022-11-22T14:56:22.167Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2022-11-22T14:15:09.000Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2022-11-22T13:25:01.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2022-11-22T12:58:41.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in Brazil. Our sys-admins are already investigating the issue.

Nov 4, 2022

Report: "Connectivity issues with VPN servers in India"

Last update 2022-11-04T16:59:02.762Z

resolved2022-11-04T16:59:02.747Z

No further connectivity issues have been detected - the problem is now resolved.

monitoring2022-11-04T16:29:21.000Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2022-11-04T13:54:58.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2022-11-04T13:00:06.000Z

We are seeing elevated levels of connectivity issues with dedicated VPN servers in India. Our sys-admins are already investigating the issue.

Oct 10, 2022

Report: "Connectivity issues with London VPN servers"

Last update 2022-10-10T14:00:38.313Z

resolved2022-10-10T14:00:38.299Z

All servers are back online - the problem is now resolved.

monitoring2022-10-10T13:19:45.000Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2022-10-10T10:29:07.000Z

Our service provider is aware of the issue and is currently working on a fix.

investigating2022-10-10T10:20:05.000Z

We are seeing elevated levels of connectivity issues within London dedicated and shared servers. Our sys-admins are already investigating the issue.

Jul 27, 2022

Report: "Elevated levels of sign-in errors"

Last update 2022-07-27T11:53:04.274Z

resolved2022-07-27T11:53:04.260Z

This incident has been resolved. NordLayer application access has been fully restored.

monitoring2022-07-27T11:07:19.910Z

A fix has been implemented and we are monitoring the results.

investigating2022-07-27T10:40:39.000Z

We are currently investigating this issue.

Jun 10, 2022

Report: "Los Angeles connectivity issues (shared and dedicated servers)"

Last update 2022-06-10T20:52:21.303Z

resolved2022-06-10T20:52:21.289Z

All Los Angeles servers are back online - the problem is now resolved.

monitoring2022-06-10T20:36:44.420Z

A fix has been implemented by the service provider and we are monitoring the results.

identified2022-06-10T20:31:50.831Z

Our service provider is aware of the issue and is working on a fix.

investigating2022-06-10T20:13:26.000Z

We are seeing elevated levels of connectivity issues within Los Angeles dedicated and shared servers. Our sys-admins are already investigating the issue.

May 4, 2022

Report: "Los Angeles connectivity issues (shared and dedicated servers)"

Last update 2022-05-04T14:51:19.047Z

resolved2022-05-04T14:51:19.028Z

All Los Angeles servers are back online. There was a power supply issue at our service provider LA site. The problem is now resolved.

identified2022-05-04T14:13:40.000Z

We are seeing elevated levels of connectivity issues within Los Angeles dedicated and shared servers. The problem is localised at our service provider site. Our service provider is aware of the issue and is working on a fix.

Apr 27, 2022

Report: "Elevated levels of sign-in errors"

Last update 2022-04-27T09:04:20.126Z

resolved2022-04-27T09:04:20.108Z

This incident has been resolved. NordLayer application access has been fully restored.

monitoring2022-04-27T08:42:40.550Z

A fix has been implemented and we are monitoring the results.

identified2022-04-27T08:37:52.609Z

The issue has been identified and a fix is being implemented.

investigating2022-04-27T08:30:14.870Z

We are currently investigating this issue.

Jan 18, 2022

Report: "Elevated levels of sign-in errors"

Last update 2022-01-18T10:26:57.173Z

resolved2022-01-18T10:26:57.157Z

This incident has been resolved.

monitoring2022-01-18T10:11:48.958Z

A fix has been implemented and we are monitoring the results.

identified2022-01-18T09:59:24.265Z

The issue has been identified and a fix is being implemented.

investigating2022-01-18T09:49:52.000Z

We are continuing to investigate this issue.

investigating2022-01-18T09:39:14.000Z

We are currently seeing elevated levels of sign-in errors and increased system latency. Users might experience issues logging into NordLayer applications and cp.nordlayer.com.

Nov 10, 2021

Report: "Elevated levels of sign-in errors and increased system latency"

Last update 2021-11-10T14:00:09.361Z

resolved2021-11-10T14:00:05.724Z

This incident has been resolved.

monitoring2021-11-10T12:21:09.153Z

A fix has been implemented and we are monitoring the results.

identified2021-11-10T12:08:05.324Z

The issue has been identified and a fix is being implemented.

investigating2021-11-10T12:00:13.000Z

We are continuing to investigate this issue.

investigating2021-11-10T11:45:56.000Z

We are currently seeing elevated levels of sign-in errors and increased system latency. Users might experience issues logging into NordLayer applications and cp.nordlayer.com. Engineering team has identified the issue and is working on it.

Oct 13, 2021

Report: "Elevated levels of connectivity errors"

Last update 2021-10-13T16:25:21.414Z

resolved2021-10-13T16:25:56.000Z

This incident has been resolved.

monitoring2021-10-13T15:15:58.000Z

A fix has been implemented and we’re monitoring the results.

identified2021-10-13T14:10:03.000Z

We are currently seeing elevated levels of connectivity errors. Users might experience issues connecting to NordLayer private and shared gateways. Our team has already identified the issue and is working to fix it.