Is Nets PayEngine Down Right Now? Discover if there is an ongoing service outage.

Nets PayEngine is currently Operational

Last checked 2025-06-26T00:50:45.573Z from Nets PayEngine's official status page

Historical record of incidents for Nets PayEngine

May 23, 2025

Report: "Disturbance on PayEngine - INC0760050"

Last update 2025-05-23T13:48:00.000Z

Resolved2025-05-23T13:48:00.000Z

This incident has been resolved.

Investigating2025-05-21T06:30:00.000Z

We are currently investigating a network related issue that might prevent a stable connection to our API

Report: "Disturbance on PayEngine - INC0760050"

Last update 2025-05-23T11:48:26.929Z

resolved2025-05-23T11:48:26.914Z

This incident has been resolved.

investigating2025-05-21T04:30:47.000Z

We are currently investigating a network related issue that might prevent a stable connection to our API

Mar 18, 2025

Report: "Disturbance on PayEngine - INC0732337"

Last update 2025-03-18T12:09:16.977Z

resolved2025-03-18T11:37:12.000Z

This incident has been resolved.

investigating2025-03-18T06:21:34.000Z

We are currently investigating this issue.

Report: "Disturbance at PayEngine - INC0730026"

Last update 2025-03-18T10:53:19.056Z

resolved2025-03-11T17:25:35.000Z

This incident has been resolved.

investigating2025-03-11T16:39:21.000Z

We are currently investigating this issue.

Feb 12, 2025

Report: "Issues with PayEngine"

Last update 2025-02-12T12:38:40.111Z

resolved2025-02-12T12:17:29.000Z

The issue has been resolved

investigating2025-02-12T12:00:11.000Z

We are currently investigating an issue affecting PayEngine

Dec 4, 2024

Report: "Issue with MOTO-transactions - INC0695396"

Last update 2024-12-04T15:04:33.002Z

resolved2024-12-04T15:04:32.984Z

This incident has been resolved.

monitoring2024-12-04T09:30:18.407Z

A fix has been implemented and we are monitoring the results.

identified2024-12-03T12:45:03.866Z

We are currently working on an issue that might lead to a rejection of MOTO-transactions.

Sep 12, 2024

Report: "Service disturbance on Payengine - INC0664897"

Last update 2024-09-12T12:21:57.167Z

resolved2024-09-12T11:19:29.000Z

This incident has been resolved.

monitoring2024-09-12T10:30:23.000Z

A fix has been implemented and we are monitoring the results.

identified2024-09-12T07:15:15.000Z

We identified an issue with card transaction (using GICC protocoll) processing.

Aug 29, 2024

Report: "Disturbance on PayEngine - INC0659369"

Last update 2024-08-29T06:28:35.041Z

resolved2024-08-28T22:00:56.000Z

This incident has been resolved.

investigating2024-08-28T16:02:42.000Z

We are currently investigating this issue.

Jun 4, 2024

Report: "Disturbance on PayEngine - INC0628959"

Last update 2024-06-04T05:57:48.313Z

resolved2024-06-03T11:09:21.000Z

This incident has been resolved.

investigating2024-06-03T10:59:09.000Z

We are currently investigating an issue that might affect offline transaction processing

Apr 15, 2024

Report: "Disturbance on PayEngine - INC0610677"

Last update 2024-04-15T09:19:33.532Z

resolved2024-04-15T08:45:28.000Z

This incident has been resolved.

monitoring2024-04-15T08:20:33.000Z

A fix has been implemented and we are monitoring the results.

investigating2024-04-15T07:56:57.588Z

We are currently investigating this issue.

Mar 21, 2024

Report: "Disturbance on PayEngine - INC0602971"

Last update 2024-03-21T07:36:03.352Z

resolved2024-03-21T05:27:50.000Z

This incident has been resolved.

investigating2024-03-21T05:22:42.000Z

We are currently investigating an issue regarding API connectivity

Feb 14, 2024

Report: "Disturbance on PayEngine- INC0592621"

Last update 2024-02-14T06:26:11.670Z

resolved2024-02-13T17:20:00.000Z

This incident has been resolved.

investigating2024-02-13T16:58:00.000Z

We are currently investigating an issue affecting PayEngine platform

Dec 14, 2023

Report: "Transaction issue on PayEngine - INC0577985"

Last update 2023-12-14T15:03:29.034Z

resolved2023-12-14T14:32:05.000Z

This incident has been resolved.

investigating2023-12-14T14:15:19.000Z

We are currently investigating this issue.

Dec 7, 2023

Report: "Disturbance on PayEngine - INC0576336"

Last update 2023-12-07T09:21:11.699Z

resolved2023-12-07T02:22:01.000Z

This incident has been resolved.

investigating2023-12-07T02:21:50.000Z

We are currently investigating this issue.

Report: "PayEngine issue - INC0575338"

Last update 2023-12-07T09:20:31.968Z

resolved2023-12-03T20:26:00.000Z

This incident has been resolved.

identified2023-12-03T19:10:00.000Z

An issue has been dectected on PayEngine.

Dec 4, 2023

Report: "Disturbance on PayEngine - INC0575333"

Last update 2023-12-04T09:28:32.062Z

resolved2023-12-03T14:00:00.000Z

This incident has been resolved.

investigating2023-12-03T13:55:00.000Z

We are currently investigating this issue.

Dec 1, 2023

Report: "Delay in Settlement report - INC0574606"

Last update 2023-12-01T06:53:19.430Z

resolved2023-12-01T06:00:09.000Z

This incident has been resolved.

investigating2023-11-30T10:00:34.000Z

We are currently investigating an issue that caused todays settlement report to be delayed by +1 day

Nov 29, 2023

Report: "Disturbance on PayEngine - INC0574169"

Last update 2023-11-29T09:56:34.696Z

resolved2023-11-29T08:22:31.000Z

This incident has been resolved.

investigating2023-11-29T08:03:45.000Z

We are currently investigating this issue.

Oct 27, 2023

Report: "Payengine service degradation - INC0565885"

Last update 2023-10-27T08:18:09.630Z

resolved2023-10-26T16:22:30.000Z

This incident has been resolved.

investigating2023-10-26T16:02:23.000Z

We are currently investigating this issue.

Report: "Payengine service degradation - INC0565876"

Last update 2023-10-27T08:17:31.470Z

resolved2023-10-26T14:41:53.000Z

This incident has been resolved.

investigating2023-10-26T14:12:00.000Z

We are currently investigating this issue.

Sep 29, 2023

Report: "Disturbance on PayEngine API - INC0554924"

Last update 2023-09-29T12:39:57.280Z

resolved2023-09-19T13:46:18.000Z

This incident has been resolved.

identified2023-09-19T13:27:12.000Z

We have detected disturbance affecting PayEngine API - out tech team working on a solution.

Sep 25, 2023

Report: "PayEngine disturbance - INC0556193"

Last update 2023-09-25T08:05:35.068Z

resolved2023-09-22T19:46:00.000Z

This incident has been resolved.

investigating2023-09-21T22:00:00.000Z

We are currently investigating an issue affecting PayEngine platform

Sep 13, 2023

Report: "PayEngine disturbance - INC0551829"

Last update 2023-09-13T07:52:20.507Z

resolved2023-09-13T05:00:10.000Z

This incident has been resolved.

monitoring2023-09-08T11:30:50.729Z

A fix has been implemented and we are monitoring the results.

investigating2023-09-07T10:10:29.000Z

We are currently investigating an issue affecting PayEngine platform

Sep 5, 2023

Report: "PayEngine disturbance - INC0550810"

Last update 2023-09-05T05:25:33.833Z

resolved2023-09-04T11:30:21.000Z

This incident has been resolved.

monitoring2023-09-04T09:31:53.000Z

A fix has been implemented and we are monitoring the results.

investigating2023-09-04T08:48:27.000Z

We are currently investigating an issue affecting PayEngine platform

Aug 7, 2023

Report: "Disturbance on PayEngine - INC0543229"

Last update 2023-08-07T08:31:31.193Z

resolved2023-08-03T09:06:59.000Z

This incident has been resolved.

investigating2023-08-03T09:03:06.000Z

We are currently investigating an issue affecting transactions on PayEngine.

Jul 26, 2023

Report: "Issues on PayEngine merchant portal - INC0538062"

Last update 2023-07-26T11:35:08.190Z

resolved2023-07-10T10:36:02.000Z

This incident has been resolved.

identified2023-07-10T10:21:00.000Z

We are currently experiencing issues with PayEngine merchant portal.

Report: "Issues on PayEngine merchant portal - INC0537765"

Last update 2023-07-26T11:24:07.994Z

resolved2023-07-09T09:12:43.000Z

This incident has been resolved.

identified2023-07-09T09:05:46.000Z

We are currently experiencing issues with PayEngine merchant portal.

Jun 27, 2023

Report: "[Test environment] Login to Merchant Center not possible - INC0534435"

Last update 2023-06-27T13:15:33.388Z

resolved2023-06-27T12:59:06.000Z

This incident has been resolved.

investigating2023-06-27T10:31:55.000Z

We are currently investigating this issue.

Jun 21, 2023

Report: "Network issue on PayEngine - INC0532429"

Last update 2023-06-21T05:54:52.175Z

resolved2023-06-21T00:16:30.000Z

This incident has been resolved.

investigating2023-06-20T23:45:14.000Z

We are currently investigating an issue affecting PayEngine platform

Jun 12, 2023

Report: "PayEngine Outage - INC0529814"

Last update 2023-06-12T09:42:21.491Z

resolved2023-06-12T09:01:16.000Z

This incident has been resolved.

investigating2023-06-12T08:54:53.000Z

We are currently investigating an issue affecting PayEngine platform

Report: "PayEngine outage - INC0529762"

Last update 2023-06-12T07:45:20.934Z

resolved2023-06-08T09:49:01.000Z

This incident has been resolved.

investigating2023-06-08T09:25:48.000Z

We are currently investigating an issue affecting PayEngine platform

Jun 2, 2023

Report: "Merchant Portal not available - INC0527510"

Last update 2023-06-02T12:55:30.059Z

resolved2023-06-02T12:15:11.000Z

This incident has been resolved.

investigating2023-06-02T11:55:18.000Z

We are currently investigating this issue.

May 15, 2023

Report: "Merchant portal not available - INC0475136"

Last update 2023-05-15T06:19:21.186Z

resolved2023-05-15T05:16:23.000Z

This incident has been resolved

investigating2023-05-15T04:57:09.000Z

We are currently investigating this issue

Apr 28, 2023

Report: "Transaction issues - INC0517912"

Last update 2023-04-28T07:17:38.390Z

resolved2023-04-28T07:00:59.000Z

This incident has been resolved

identified2023-04-16T07:00:09.000Z

A limited number of merchants might experience issues with VISA and Mastercard reservations. Work is being done to mitigate the situation.

Mar 27, 2023

Report: "PayEngine disturbance - INC0510364"

Last update 2023-03-27T05:35:17.683Z

resolved2023-03-26T16:30:19.000Z

This incident has been resolved. PayEngine is fully operational again

investigating2023-03-26T16:20:41.000Z

We are currently investigating an issue affecting PayEngine platform

Mar 16, 2023

Report: "PayEngine disturbance - INC0507622"

Last update 2023-03-16T08:19:38.730Z

resolved2023-03-15T19:31:00.000Z

This incident has been resolved

investigating2023-03-15T19:04:00.000Z

We are currently investigating an issue affecting PayEngine platform

Mar 7, 2023

Report: "PayEngine disturbance - INC0505250"

Last update 2023-03-07T07:17:32.141Z

resolved2023-03-07T02:32:23.000Z

This incident has been resolved. PayEngine is fully operational again

investigating2023-03-07T01:26:40.000Z

We are currently investigating an issue affecting PayEngine platform

Feb 22, 2023

Report: "Login issue - INC0501631"

Last update 2023-02-22T08:04:30.283Z

resolved2023-02-22T06:00:02.000Z

This incident has been resolved.

identified2023-02-21T15:52:28.000Z

Hotfix will be deployed tomorrow morning at 06:00 AM until 07:00 AM

identified2023-02-21T12:26:54.959Z

We identified the root cause and a potential fix is being tested on Developmer Environment

investigating2023-02-20T06:00:00.000Z

We discovered a bug causing the loading bar to load endlessly after sign in. If you experience the same behavior, please refresh the page. Our developers are working on a Hotfix

Feb 13, 2023

Report: "Payengine disturbance - INC0499474"

Last update 2023-02-13T11:53:00.034Z

resolved2023-02-10T11:48:36.000Z

Payengine is operational.

identified2023-02-10T10:41:09.000Z

We have noticed issues with Payengine. The team is working on a resolution.

Jan 25, 2023

Report: "Payengine service degradation - INC0494652"

Last update 2023-01-25T07:32:43.391Z

resolved2023-01-25T01:22:34.000Z

This incident has been resolved

investigating2023-01-25T00:31:04.000Z

We have noticed network instability.

Nov 22, 2022

Report: "Payengine - Test environment not available"

Last update 2022-11-22T18:06:25.711Z

resolved2022-11-22T18:06:25.698Z

Issue has been resolved

identified2022-11-22T14:57:48.052Z

Payengine - Test environment not available

Nov 14, 2022

Report: "Payengine service degradation - INC0476529"

Last update 2022-11-14T07:51:35.100Z

resolved2022-11-14T07:50:42.828Z

IT team investigated and concluded that only test transactions were affected. Normal transactions were flowing as expected.

identified2022-11-14T07:07:00.088Z

We have identified issues with MasterCard transactions on Payengine

Nov 8, 2022

Report: "Merchant portal not available - INC0475136"

Last update 2022-11-08T09:35:30.515Z

resolved2022-11-08T09:18:37.000Z

This incident has been resolved.

identified2022-11-08T08:00:13.000Z

We noticed a connection issue with our datacenter. Our tech team is investigating

Oct 31, 2022

Report: "Payengine service degradation - INC0472805"

Last update 2022-10-31T07:08:15.241Z

resolved2022-10-29T07:01:00.000Z

Degradation has been resolved. Payengine is fully operational.

identified2022-10-29T06:33:00.000Z

We have noticed degradation in API performance. Specialist have been contacted and issue is being worked on.

Oct 19, 2022

Report: "AMEX issue - INC0468474"

Last update 2022-10-19T11:41:20.822Z

resolved2022-10-19T10:36:54.000Z

Incident has been resolved and AMEX transactions are processed successfully

identified2022-10-19T08:07:23.873Z

We identified the cause of the issue. Working on a hotfix.

identified2022-10-18T04:45:29.000Z

We have identified issues with AMEX payments on the PayEngine platform. Our tech team is working on a solution.

Oct 17, 2022

Report: "Payengine service degradation - INC0468985"

Last update 2022-10-17T07:30:44.355Z

resolved2022-10-12T21:26:00.000Z

Degradation has been resolved. PayEngine is fully operational.

investigating2022-10-12T21:20:00.000Z

Investigating degradation in API performance.

Report: "Payengine service degradation - INC0468748"

Last update 2022-10-17T06:46:55.476Z

resolved2022-10-12T06:03:00.000Z

This incident has been resolved.

identified2022-10-12T06:00:00.000Z

Degradation has been resolved. Payengine is fully operational.

identified2022-10-12T05:50:59.000Z

Investigating degradation in API performance.

Oct 13, 2022

Report: "Payengine service degradation - INC0468575"

Last update 2022-10-13T13:49:51.393Z

resolved2022-10-11T10:50:53.000Z

Time of outage : 12:38 - 12:46

Report: "Payengine service degradation - INC0469053"

Last update 2022-10-13T07:38:08.498Z

resolved2022-10-13T07:38:08.485Z

Degradation has been resolved. Payengine is fully operational.

identified2022-10-13T06:13:50.313Z

We have noticed degradation in API performance. Specialist have been contacted and issue is being worked on.

Sep 23, 2022

Report: "Payengine file delivery delay"

Last update 2022-09-23T15:07:45.635Z

resolved2022-09-23T15:07:45.622Z

Limited number of merchants have been affected. There was issue on vendor side. Vendor resolved issue on their side

identified2022-09-23T14:16:19.326Z

Payengine file delivery delay has been recorded. Nets is working on resolution.

Sep 15, 2022

Report: "INC0461836 - Delay on todays settlemets"

Last update 2022-09-15T14:11:35.855Z

resolved2022-09-15T14:11:35.836Z

Connection has been reestablished and the delayed settlement is expected to reach merchants/customers tomorrow.

identified2022-09-15T06:00:01.000Z

Due to an unexpected disturbance todays settlement files for international transactions on PayEngine will be delayed. This means that all payments in foreign currencies (also for Switzerland), will go out too late to reach merchants/customers today. Girocard and NSP are NOT impacted. Work is being done to resolve the issue and update will follow once we have more information.