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Nets Netaxept is currently Operational

Last checked 2025-06-14T12:34:53.393Z from Nets Netaxept's official status page

Historical record of incidents for Nets Netaxept

May 27, 2025

Report: "Netaxept test issues - INC0762662"

Last update 2025-05-27T13:00:00.000Z

Resolved2025-05-27T13:00:00.000Z

This incident has been resolved.

Investigating2025-05-26T11:52:00.000Z

We are currently investigating this issue.

Report: "Netaxept test issues - INC0762662"

Last update 2025-05-27T11:41:29.716Z

resolved2025-05-27T11:00:21.000Z

This incident has been resolved.

investigating2025-05-26T09:52:02.000Z

We are currently investigating this issue.

May 22, 2025

Report: "Disturbance at Swish - INC0760919"

Last update 2025-05-22T16:08:00.000Z

Resolved2025-05-22T16:08:00.000Z

This incident has been resolved.

Identified2025-05-22T13:10:00.000Z

Swish has confirmed issues impacting Swish payments.https://status.swish.nu/incidents/4nsk2krv9c32

Report: "Disturbance at Swish - INC0760919"

Last update 2025-05-22T14:08:26.256Z

resolved2025-05-22T14:08:26.241Z

This incident has been resolved.

identified2025-05-22T11:10:56.000Z

Swish has confirmed issues impacting Swish payments. https://status.swish.nu/incidents/4nsk2krv9c32

May 21, 2025

Report: "Disturbance on Netaxept - INC0760242"

Last update 2025-05-21T12:40:00.000Z

Resolved2025-05-21T12:40:00.000Z

The issue was related to ACS and has been resolved with minor impact.

Investigating2025-05-21T12:28:00.000Z

We are currently investigating an elevated failure rate

Report: "Disturbance on Netaxept - INC0760242"

Last update 2025-05-21T11:16:44.114Z

resolved2025-05-21T10:40:42.000Z

The issue was related to ACS and has been resolved with minor impact.

investigating2025-05-21T10:28:42.000Z

We are currently investigating an elevated failure rate

May 14, 2025

Report: "Vipps MobilePay issues - INC0756578"

Last update 2025-05-14T11:51:58.478Z

resolved2025-05-14T11:10:35.000Z

This incident has been resolved.

identified2025-05-14T10:45:51.000Z

Vipps MobilePay has confirmed issues. https://status.vippsmobilepay.com/incidents/0lvj4v5pv2w5

May 12, 2025

Report: "Vipps MobilePay issues - INC0755177"

Last update 2025-05-12T11:50:55.455Z

resolved2025-05-12T11:20:42.000Z

This incident has been resolved.

investigating2025-05-12T11:05:50.000Z

Vipps MobilePay has confirmed issues with their app login. https://status.vippsmobilepay.com/incidents/1f3kqbzp6njp

May 8, 2025

Report: "Swish issues"

Last update 2025-05-08T12:11:24.557Z

resolved2025-05-08T12:10:17.000Z

This incident has been resolved.

investigating2025-05-08T11:10:07.000Z

Swish has confirmed issues impacting Swish payments.

May 7, 2025

Report: "Swish issues - INC0752531"

Last update 2025-05-07T06:51:07.228Z

resolved2025-05-06T10:50:00.000Z

This incident has been resolved.

investigating2025-05-06T09:40:22.000Z

Swish has confirmed issues impacting Swish payments.

May 2, 2025

Report: "Netaxept issue - INC0747086"

Last update 2025-05-02T08:31:32.660Z

resolved2025-04-24T06:04:24.731Z

This incident has been resolved.

monitoring2025-04-24T05:51:23.409Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-24T05:02:13.000Z

We are currently investigating this issue.

Apr 3, 2025

Report: "Tietoevry Banking Incident - INC0738957"

Last update 2025-04-03T07:14:07.300Z

resolved2025-04-03T05:55:42.000Z

This incident has been resolved.

identified2025-04-03T05:15:14.000Z

Tietoevry has confirmed an incident affecting 3D Secure transactions - as a result we are seeing elevated failure levels on our platforms. This impacts mainly Finnish merchants

Mar 13, 2025

Report: "Disturbance at Netaxept - INC0731019"

Last update 2025-03-13T14:37:28.898Z

resolved2025-03-13T14:34:22.000Z

This incident has been resolved.

investigating2025-03-13T14:09:19.000Z

Disturbance on transaction processing has been resolved. However, we keep investigating on an issue affecting Merchant Administration Portal

investigating2025-03-13T14:06:17.000Z

We are currently investigating this issue.

Mar 5, 2025

Report: "Swish issues"

Last update 2025-03-05T14:32:53.543Z

resolved2025-03-05T14:31:43.000Z

This incident has been resolved.

identified2025-03-05T13:18:04.000Z

Swish has confirmed issues impacting Swish payments. https://status.swish.nu/

Report: "DNS issue affecting Netaxept - INC0727908"

Last update 2025-03-05T13:00:16.379Z

resolved2025-03-05T13:00:16.349Z

This incident has been resolved.

identified2025-03-05T11:45:49.000Z

We are still investigating an issue related to DNS connectivity with external service providers affecting our Netaxept services. Cloudflare has identified an issue and is currently working on a fix: https://www.cloudflarestatus.com/

identified2025-03-05T10:30:03.000Z

We are currently investigating an issue related to DNS connection on Netaxept.

Feb 24, 2025

Report: "Tietoevry Banking Incident - INC0724662"

Last update 2025-02-24T13:36:59.999Z

resolved2025-02-24T13:25:52.000Z

This incident has been resolved.

identified2025-02-24T13:16:38.303Z

Tietoevry has confirmed an incident affecting 3D Secure transactions - as a result we are seeing elevated failure levels on our platforms.

investigating2025-02-24T12:34:21.000Z

We are currently investigating a slight increase in failed transactions on the Netaxept platform.

Feb 23, 2025

Report: "Disturbance on Netaxept - INC0724304"

Last update 2025-02-23T16:17:16.446Z

resolved2025-02-23T16:10:05.000Z

This incident has been resolved.

identified2025-02-23T15:45:11.000Z

The issue has been identified and a fix is being implemented.

Feb 21, 2025

Report: "Disturbance on Netaxept for Finland - INC0722009"

Last update 2025-02-21T09:03:35.103Z

resolved2025-02-17T12:10:17.000Z

This incident has been resolved.

monitoring2025-02-17T12:00:20.000Z

A fix has been implemented and we are monitoring the results.

investigating2025-02-17T09:15:26.000Z

We are investigating an issue affecting Nexi authorisationsystem in Finland

Feb 17, 2025

Report: "Disturbance on Netaxept - INC0721794"

Last update 2025-02-17T07:01:44.893Z

resolved2025-02-16T14:00:22.000Z

This incident has been resolved.

investigating2025-02-16T13:30:13.000Z

We are currently investigating this issue.

Feb 13, 2025

Report: "Disturbance on Netaxept for Finland - INC0720729"

Last update 2025-02-13T07:46:40.066Z

resolved2025-02-13T01:30:29.000Z

This incident has been resolved.

investigating2025-02-12T22:03:48.000Z

We are investigating an issue affecting Nexi Acquiring authorisationsystem in Finland

Feb 10, 2025

Report: "Instability on Netaxept - INC0719080"

Last update 2025-02-10T06:38:15.737Z

resolved2025-02-09T14:38:57.000Z

This incident has been resolved.

investigating2025-02-09T13:56:06.000Z

We are currently investigating this issue.

Feb 3, 2025

Report: "Instability on Netaxept - INC0716114"

Last update 2025-02-03T08:38:19.026Z

resolved2025-02-02T11:55:56.000Z

This incident has been resolved.

identified2025-02-02T11:35:23.000Z

The issue has been identified and a fix is being implemented.

Jan 27, 2025

Report: "Instability on MitID - INC0713419"

Last update 2025-01-27T10:37:17.785Z

resolved2025-01-26T12:30:31.000Z

This incident has been resolved.

identified2025-01-26T11:27:00.000Z

Instability observed on MitID impacting 3D-Secure transactions.

Jan 25, 2025

Report: "Elevated 1A declines - INC0712750"

Last update 2025-01-25T08:53:43.435Z

resolved2025-01-25T02:45:21.000Z

This incident has been resolved.

identified2025-01-24T14:30:30.000Z

A solution is being prepared for this issue. Implementation is expected to start around midnight.

identified2025-01-24T09:00:56.000Z

An increase in 1A failures on recurring transactions on Netaxept has been identified. The root cause is found to be in Nets internal processing system. Nets is currently working on solving the issue.

Jan 10, 2025

Report: "Transaction processing issue on Netaxept - INC0707630"

Last update 2025-01-10T08:48:54.394Z

resolved2025-01-10T07:11:44.000Z

This incident has been resolved.

monitoring2025-01-10T07:10:26.000Z

Issue has been identified as external to Nets and only local to Finland. The situation stabilized but we will continue monitoring.

investigating2025-01-10T06:45:27.000Z

We are currently investigating this issue.

Jan 6, 2025

Report: "Issues with data center outside Nets/Nexi - INC0705237"

Last update 2025-01-06T08:39:43.448Z

resolved2025-01-06T08:07:19.000Z

An external service provider has confirmed issues that had some impact on 3DS transactions for certain cardholders

investigating2025-01-06T06:15:50.000Z

We are currently investigating an increased failure rate on 3DS transactions

Jan 3, 2025

Report: "Disturbance on Netaxept - INC0704680"

Last update 2025-01-03T07:14:38.196Z

resolved2025-01-03T06:58:21.000Z

The incident has been resolved

investigating2025-01-03T06:49:33.000Z

We are currently investigating an issue on Netaxept

Dec 18, 2024

Report: "Instability on MitID - INC0701451"

Last update 2024-12-18T14:20:09.387Z

resolved2024-12-18T14:00:28.000Z

This incident has been resolved.

identified2024-12-18T13:40:04.000Z

MitID has confirmed instability. https://digitaliser.dk/mitid/driftsstatus-for-mitid

Dec 16, 2024

Report: "Swish issue"

Last update 2024-12-16T14:49:48.344Z

resolved2024-12-16T14:33:38.000Z

This incident has been resolved.

identified2024-12-16T13:20:15.000Z

Swish has confirmed disturbances impacting Swish payments. https://status.swish.nu/

Nov 26, 2024

Report: "Disturbance on Netaxept - INC0692986"

Last update 2024-11-26T13:11:26.807Z

resolved2024-11-26T11:57:03.000Z

This incident has been resolved.

monitoring2024-11-26T11:56:27.000Z

System has stabilized, only minor impact observed.

investigating2024-11-26T11:46:40.000Z

We are currently experiencing elevated response time.

Nov 25, 2024

Report: "Refund issue with Swedbank - INC0688482"

Last update 2024-11-25T16:04:34.923Z

resolved2024-11-25T07:00:21.000Z

This incident has been resolved.

identified2024-11-19T14:00:00.000Z

The issue has been identified and a fix is planned for 24/11.

investigating2024-11-13T10:00:38.000Z

We are currently investigating an issue affecting refunds with merchants using Swedbank as acquirer. Some refunds are getting rejected with "05 - Refused by issuer". Our tech team is in dialog with Swedbank.

Report: "Disturbance on Netaxept - INC0691838"

Last update 2024-11-25T12:48:32.035Z

resolved2024-11-23T00:50:53.000Z

This incident has been resolved.

identified2024-11-23T00:44:00.000Z

An issue has been identified.

Nov 16, 2024

Report: "Disturbance at Swish"

Last update 2024-11-16T22:13:06.971Z

resolved2024-11-16T22:06:50.000Z

This incident has been resolved.

identified2024-11-16T18:09:28.000Z

Swish has reported disturbances impacting payments. https://status.swish.nu/

Nov 8, 2024

Report: "Swish issue"

Last update 2024-11-08T09:13:32.512Z

resolved2024-11-08T09:13:32.492Z

This incident has been resolved.

identified2024-11-08T07:40:59.000Z

Swish has confirmed disturbances impacting Swish payments. https://status.swish.nu/

Nov 4, 2024

Report: "Disturbance on Netaxept - INC0684297"

Last update 2024-11-04T09:26:11.501Z

resolved2024-11-04T09:06:04.000Z

This incident has been resolved.

investigating2024-11-04T08:30:44.000Z

We are currently investigating an elevated 3D Secure failure rate.

Oct 23, 2024

Report: "Issues with data center outside Nets/Nexi - INC0679322"

Last update 2024-10-23T08:49:42.406Z

resolved2024-10-21T12:02:41.000Z

This incident has been resolved.

identified2024-10-21T10:54:23.000Z

An external service provider has confirmed issues that might impact transactions on cardholder side.

Report: "Disturbance on Netaxept - INC0679332"

Last update 2024-10-23T08:35:21.122Z

resolved2024-10-21T11:11:00.000Z

This incident has been resolved.

investigating2024-10-21T11:06:42.000Z

We are currently investigating this issue.

Oct 11, 2024

Report: "Disturbance on Netaxept - INC0675614"

Last update 2024-10-11T07:56:22.579Z

resolved2024-10-11T20:20:12.000Z

This incident has been resolved.

identified2024-10-10T20:06:28.000Z

An incident affecting transactions has been identified.

Oct 10, 2024

Report: "Disturbance on Netaxept - INC0675153"

Last update 2024-10-10T09:24:19.313Z

resolved2024-10-09T22:02:10.000Z

This incident has been resolved.

identified2024-10-09T20:14:40.000Z

An issue affecting transactions has been identified.

Oct 9, 2024

Report: "Disturbance on Netaxept"

Last update 2024-10-09T11:04:53.142Z

resolved2024-10-09T10:53:31.000Z

This incident has been resolved with minor impact.

investigating2024-10-09T10:30:10.000Z

We are investigating an issue impacting card transactions on Netaxept.

Oct 7, 2024

Report: "Disturbance on MitID - INC0673814"

Last update 2024-10-07T08:31:53.770Z

resolved2024-10-07T08:05:40.000Z

This incident has been resolved.

identified2024-10-07T07:45:08.000Z

The issue has been identified and linked to the ongoing instability with MitID. https://digitaliser.dk/mitid/driftstatus-for-mitid

investigating2024-10-07T06:40:49.000Z

We are currently investigating a potential issue with elevated 3D Secure failures.

Oct 2, 2024

Report: "Disturbance on Netaxept - INC0672304"

Last update 2024-10-02T08:24:06.165Z

resolved2024-10-02T08:14:52.000Z

This incident has been resolved.

identified2024-10-02T08:06:52.000Z

We are currently observing elevated failure rate on transactions.

Oct 1, 2024

Report: "Disturbance on Netaxept - INC0672024"

Last update 2024-10-01T16:35:54.213Z

resolved2024-10-01T16:05:42.000Z

The incident has been resolved. Root cause was not found on Nets/Nexi side.

identified2024-10-01T14:17:19.290Z

An issue has been identified that partially impacts 3D-Secure card transactions. Alternative payment methods are not impacted. Our tech team is working on a solution.

investigating2024-10-01T12:45:59.000Z

We are currently investigating this issue.

Sep 19, 2024

Report: "Disturbance on Netaxept - INC0667735"

Last update 2024-09-19T09:22:34.168Z

resolved2024-09-19T09:16:52.000Z

This incident has been resolved.

investigating2024-09-19T09:06:24.000Z

We are currently investigating this issue. High response time has been observed on Netaxept.

Sep 6, 2024

Report: "Disturbance at Swish - INC0662964"

Last update 2024-09-06T12:33:33.044Z

resolved2024-09-06T12:05:06.000Z

This incident has been resolved.

identified2024-09-06T11:40:47.000Z

Swish has confirmed an issue impacting Swish payments. https://status.swish.nu/

Report: "Disturbance at Swish - INC0662925"

Last update 2024-09-06T11:33:03.104Z

resolved2024-09-06T10:53:42.000Z

This incident has been resolved.

identified2024-09-06T10:33:18.000Z

Swish has confirmed an issue impacting Swish payments. https://status.swish.nu/

Sep 4, 2024

Report: "Netaxept disturbance - INC0662064"

Last update 2024-09-04T10:42:06.045Z

resolved2024-09-04T10:22:42.000Z

System is back to normal operations.

identified2024-09-04T10:03:30.000Z

We are currently seeing an increase in failed transactions - our tech team is working on a solution.

Sep 2, 2024

Report: "Disturbance on Netaxept - INC0660554"

Last update 2024-09-02T14:15:20.019Z

resolved2024-09-02T10:00:09.000Z

This incident has been resolved.

monitoring2024-09-02T05:30:26.000Z

A fix has been implemented to Netaxept Administration, we are monitoring current situation.

identified2024-09-01T15:27:39.000Z

Services are partially restored. Transaction flow has been normalised. API calls and Terminal services are restored. The merchant administration portal still has some issues with displaying recent transactions

investigating2024-09-01T10:59:55.000Z

We are currently investigating an issue on transaction processing and Netaxept Administration.

Aug 30, 2024

Report: "Vipps MobilePay issues"

Last update 2024-08-30T10:23:09.681Z

resolved2024-08-30T09:51:55.000Z

This incident has been resolved.

identified2024-08-30T09:40:51.000Z

Vipps MobilePay has confirmed issues related to delay in webhooks. Kindly follow their status page for details. https://status.vippsmobilepay.com/

Aug 29, 2024

Report: "High response time on Netaxept - INC0659393"

Last update 2024-08-29T06:34:13.829Z

resolved2024-08-28T21:52:21.000Z

This incident has been resolved.

investigating2024-08-28T20:10:00.000Z

Sporadic high response time has been observed.

Report: "Disturbance on Netaxept Admin - INC0658919"

Last update 2024-08-29T06:23:26.151Z

resolved2024-08-28T03:06:09.000Z

This incident has been resolved.

investigating2024-08-28T02:12:01.000Z

We are currently investigating this issue.

Aug 27, 2024

Report: "High response time on Netaxept - INC0657903"

Last update 2024-08-27T08:55:30.134Z

resolved2024-08-25T08:21:00.000Z

This incident has been resolved.

identified2024-08-25T01:48:00.000Z

Sporadic high response time has been observed.

Report: "High response time on Netaxept - INC0657924"

Last update 2024-08-27T08:55:13.075Z

resolved2024-08-25T11:04:35.000Z

This incident has been resolved.

identified2024-08-25T10:45:14.000Z

Sporadic high response time has been observed.