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Last checked 2025-06-14T12:37:55.060Z from Nets Easy's official status page

Historical record of incidents for Nets Easy

Jun 13, 2025

Report: "Disturbance at Swish"

Last update 2025-06-13T11:50:09.273Z

identified2025-06-13T11:41:54.000Z

Swish has confirmed issues impacting Swish payments. https://status.swish.nu/incidents/0jty2s71bjfg

Jun 10, 2025

Report: "Disturbance on MitID- INC0768452"

Last update 2025-06-10T07:22:59.918Z

resolved2025-06-10T07:10:35.000Z

This incident has been resolved.

investigating2025-06-10T06:50:50.000Z

We currently investigating an issue on MitID impacting 3D-Secure/Dankort transactions.

Jun 5, 2025

Report: "Disturbance at Swish"

Last update 2025-06-05T12:24:41.420Z

resolved2025-06-05T12:24:41.406Z

This incident has been resolved.

identified2025-06-05T11:45:26.000Z

Swish has confirmed issues impacting Swish payments.

Jun 4, 2025

Report: "VippsMobilePay issues"

Last update 2025-06-04T09:33:00.000Z

Resolved2025-06-04T09:33:00.000Z

This incident has been resolved.

Identified2025-06-04T08:45:00.000Z

Vipps MobilePay has confirmed issues with their app login.

Report: "VippsMobilePay issues"

Last update 2025-06-04T07:33:12.693Z

resolved2025-06-04T07:33:12.675Z

This incident has been resolved.

identified2025-06-04T06:45:44.139Z

Vipps MobilePay has confirmed issues with their app login.

May 28, 2025

Report: "Disturbance on MitID - INC0763100"

Last update 2025-05-28T05:52:32.208Z

resolved2025-05-27T23:22:04.000Z

This incident has been resolved.

investigating2025-05-27T22:35:55.000Z

We currently investigating an issue on MitID impacting 3D-Secure transactions.

Report: "Disturbance on MitID - INC0763100"

Last update 2025-05-28T01:22:00.000Z

Resolved2025-05-28T01:22:00.000Z

This incident has been resolved.

Investigating2025-05-28T00:35:00.000Z

We currently investigating an issue on MitID impacting 3D-Secure transactions.

May 22, 2025

Report: "Disturbance at Swish - INC0760919"

Last update 2025-05-22T16:08:00.000Z

Resolved2025-05-22T16:08:00.000Z

This incident has been resolved.

Identified2025-05-22T13:10:00.000Z

Swish has confirmed issues impacting Swish payments.https://status.swish.nu/incidents/4nsk2krv9c32

Report: "Disturbance at Swish - INC0760919"

Last update 2025-05-22T14:08:11.574Z

resolved2025-05-22T14:08:11.561Z

This incident has been resolved.

identified2025-05-22T11:10:01.000Z

Swish has confirmed issues impacting Swish payments. https://status.swish.nu/incidents/4nsk2krv9c32

May 21, 2025

Report: "Delayed payout reports - INC0760011"

Last update 2025-05-21T15:45:00.000Z

Resolved2025-05-21T15:45:00.000Z

This incident has been resolved.

Identified2025-05-21T09:00:00.000Z

Todays payout reports are currently delayed due to an issue in Nets.Settlements are not impacted.

Report: "Delayed payout reports - INC0760011"

Last update 2025-05-21T13:46:27.700Z

resolved2025-05-21T13:45:33.000Z

This incident has been resolved.

identified2025-05-21T07:00:56.000Z

Todays payout reports are currently delayed due to an issue in Nets. Settlements are not impacted.

Report: "Disturbance on Nets Easy - INC0760242"

Last update 2025-05-21T12:40:00.000Z

Resolved2025-05-21T12:40:00.000Z

The issue was related to ACS and has been resolved with minor impact.

Investigating2025-05-21T12:28:00.000Z

We are currently investigating an elevated failure rate

Report: "Disturbance on Nets Easy - INC0760242"

Last update 2025-05-21T11:16:23.335Z

resolved2025-05-21T10:40:01.000Z

The issue was related to ACS and has been resolved with minor impact.

investigating2025-05-21T10:28:38.000Z

We are currently investigating an elevated failure rate

May 20, 2025

Report: "Delayed payout reports - INC0759271"

Last update 2025-05-20T14:25:58.043Z

resolved2025-05-20T14:15:49.000Z

This incident has been resolved.

identified2025-05-20T07:00:59.000Z

Todays payout reports are currently delayed due to an issue in Nets. Settlement is not impacted.

May 16, 2025

Report: "Swish issues - INC0757363"

Last update 2025-05-16T05:55:53.847Z

resolved2025-05-15T18:55:53.000Z

This incident has been resolved.

investigating2025-05-15T18:10:27.000Z

Swish has confirmed issues impacting Swish payments.

May 14, 2025

Report: "Vipps MobilePay issues - INC0756578"

Last update 2025-05-14T11:51:41.476Z

resolved2025-05-14T11:10:02.000Z

This incident has been resolved.

identified2025-05-14T10:45:48.000Z

Vipps MobilePay has confirmed issues. https://status.vippsmobilepay.com/incidents/0lvj4v5pv2w5

Report: "Vipps MobilePay issues - INC0755177"

Last update 2025-05-14T11:14:18.301Z

resolved2025-05-12T11:20:01.000Z

This incident has been resolved.

investigating2025-05-12T11:05:20.000Z

Vipps MobilePay has confirmed issues with their app login. https://status.vippsmobilepay.com/incidents/1f3kqbzp6njp

May 9, 2025

Report: "Swish issues - INC0754194"

Last update 2025-05-09T10:20:39.313Z

resolved2025-05-08T12:10:45.000Z

This incident has been resolved.

investigating2025-05-08T11:10:54.000Z

Swish has confirmed issues impacting Swish payments.

May 7, 2025

Report: "Swish issues - INC0752531"

Last update 2025-05-07T06:49:08.748Z

resolved2025-05-06T10:50:38.000Z

This incident has been resolved.

investigating2025-05-06T09:50:30.000Z

Swish has confirmed issues impacting Swish payments.

May 6, 2025

Report: "INC0751410 - Payout reports delayed"

Last update 2025-05-06T13:42:47.996Z

resolved2025-05-06T13:30:28.000Z

This incident has been resolved.

identified2025-05-06T10:53:50.849Z

Payout reports are currently being re-processed. We expect them to be available through Easy Portal or API after 15:00.

identified2025-05-06T07:00:59.000Z

An issue has been identified in Nets causing a minor number of payout reports being delayed. Work is being done to mitigate the issue. Payouts are not impacted.

May 5, 2025

Report: "Disturbance on MitID - INC0750369"

Last update 2025-05-05T07:45:03.129Z

resolved2025-05-01T12:37:00.000Z

This incident has been resolved.

investigating2025-05-01T12:14:00.000Z

We currently investigating an issue on MitID impacting 3D-Secure transactions.

Report: "Disturbance on MitID - INC0750067"

Last update 2025-05-05T07:01:22.165Z

resolved2025-04-30T19:15:14.000Z

This incident has been resolved.

investigating2025-04-30T18:35:48.000Z

We currently investigating an issue on MitID impacting 3D-Secure transactions.

Apr 28, 2025

Report: "Disturbance on Nets Easy Portal"

Last update 2025-04-28T12:44:05.959Z

resolved2025-04-28T12:38:29.000Z

This incident has been resolved.

investigating2025-04-28T12:14:25.000Z

We are currently investigating this issue.

Apr 14, 2025

Report: "Disturbance on MitID - INC0743950"

Last update 2025-04-14T13:09:08.915Z

resolved2025-04-14T12:56:49.000Z

This incident has been resolved.

investigating2025-04-14T12:01:42.000Z

We currently investigating an issue on MitID impacting 3D-Secure transactions.

Apr 11, 2025

Report: "Nets Easy portal issues - INC0742887"

Last update 2025-04-11T10:13:48.823Z

resolved2025-04-11T10:06:25.000Z

This incident has been resolved.

identified2025-04-11T09:41:44.000Z

We are currently experiencing issues with Nets Easy Portal.

Apr 8, 2025

Report: "Issue on Nets Easy test environment"

Last update 2025-04-08T09:30:46.178Z

resolved2025-04-08T09:30:46.161Z

This incident has been resolved.

identified2025-04-08T09:00:16.000Z

The issue has been identified and a fix is being implemented.

Mar 31, 2025

Report: "Transaction processing issue for Visa and MasterCard - INC0736256"

Last update 2025-03-31T08:42:05.044Z

resolved2025-03-27T17:39:54.000Z

This incident has been resolved.

identified2025-03-27T17:39:25.941Z

The issue has been identified and a fix is being implemented.

investigating2025-03-27T16:49:44.215Z

We are continuing to investigate this issue.

investigating2025-03-27T16:29:50.000Z

We are currently investigating this issue.

Mar 5, 2025

Report: "Swish issues"

Last update 2025-03-05T14:33:10.021Z

resolved2025-03-05T14:31:29.000Z

This incident has been resolved.

identified2025-03-05T13:18:00.000Z

Swish has confirmed issues impacting Swish payments. https://status.swish.nu/

Mar 4, 2025

Report: "Nets Easy portal issues - INC0727065"

Last update 2025-03-04T10:05:42.204Z

resolved2025-03-03T13:05:36.000Z

This incident has been resolved.

identified2025-03-03T11:53:56.000Z

We have identified an issue affecting functionality in the Nets Easy portal. Our tech team is working on a solution.

Feb 24, 2025

Report: "Tietoevry Banking Incident - INC0724662"

Last update 2025-02-24T13:38:39.046Z

resolved2025-02-24T13:25:28.000Z

This incident has been resolved.

identified2025-02-24T12:34:07.000Z

An external provider has confirmed an incident affecting 3D Secure transactions - as a result we are seeing elevated failure levels on our platforms.

Feb 20, 2025

Report: "Delay in payouts - INC0723305"

Last update 2025-02-20T15:04:50.970Z

resolved2025-02-20T12:40:26.000Z

This incident has been resolved. The delayed payouts have been processed.

identified2025-02-20T08:00:12.000Z

An issue has been identified in Nets affecting settlements. As a result today's payouts are delayed until further notice.

Report: "Disturbance at VippsMobilePay - INC0723350"

Last update 2025-02-20T08:03:53.174Z

resolved2025-02-19T14:50:19.000Z

This incident has been resolved.

identified2025-02-19T14:00:01.000Z

VippsMobilePay is experiencing an issue with their App login affecting some users.

Feb 18, 2025

Report: "Issues with Paypal transactions - INC0722721"

Last update 2025-02-18T14:30:07.950Z

resolved2025-02-18T14:15:24.000Z

This incident has been resolved.

investigating2025-02-18T12:27:01.000Z

We are currently investigating an issue with Paypal transactions.

Feb 4, 2025

Report: "Instability on Nets Easy Portal - INC0716608"

Last update 2025-02-04T08:02:19.002Z

resolved2025-02-03T14:49:42.209Z

This incident has been resolved.

monitoring2025-02-03T14:12:24.417Z

A fix has been implemented and we are monitoring the results.

investigating2025-02-03T13:51:04.721Z

We are continuing to investigate this issue.

investigating2025-02-03T12:40:55.000Z

We are currently investigating this issue.

Jan 27, 2025

Report: "Instability on MitID - INC0713419"

Last update 2025-01-27T10:21:13.169Z

resolved2025-01-26T12:30:37.000Z

This incident has been resolved.

identified2025-01-26T11:27:45.000Z

Instability observed on MitID impacting 3D-Secure transactions.

Jan 25, 2025

Report: "Elevated 1A declines - INC0712750"

Last update 2025-01-25T08:52:59.506Z

resolved2025-01-25T02:45:34.000Z

This incident has been resolved.

identified2025-01-24T14:30:53.000Z

A solution is being prepared for this issue. Implementation is expected to start around midnight.

identified2025-01-24T09:00:21.000Z

An increase in 1A failures on recurring transactions on Easy has been identified. The root cause is found to be in Nets internal processing system. Nets is currently working on solving the issue.

Jan 20, 2025

Report: "Slowness on Nets Easy Portal - INC0711327"

Last update 2025-01-20T14:13:56.679Z

resolved2025-01-10T13:05:35.000Z

This incident has been resolved.

identified2025-01-10T12:50:01.000Z

We are currently experiencing slowness on Nets Easy Portal which also might lead to a server error.

Jan 9, 2025

Report: "Delay in payouts - INC0706759"

Last update 2025-01-09T08:50:25.734Z

resolved2025-01-09T08:00:50.000Z

This incident has been resolved.

identified2025-01-07T07:00:00.000Z

We have identified an issue affecting the settlement of some transactions from January 1st, 2nd, and 3rd. These transactions were supposed to be paid out Jan 7 and Jan 8, but they will now be paid out tomorrow Jan 9.

Jan 6, 2025

Report: "Issues with data center outside Nets/Nexi - INC0705237"

Last update 2025-01-06T08:40:36.893Z

resolved2025-01-06T08:07:19.000Z

An external service provider has confirmed issues that had some impact on 3DS transactions for certain cardholders

investigating2025-01-06T06:15:27.000Z

We are currently investigating an increased failure rate on 3DS transactions

Jan 3, 2025

Report: "Issue on Nets Easy Portal - INC0704224"

Last update 2025-01-03T13:01:39.977Z

resolved2025-01-03T13:01:39.965Z

This incident has been resolved. Settlement reports are available to download from Portal.

monitoring2025-01-03T09:57:51.813Z

Settlement reports from yesterday are delayed and currently not available for download. We still continue with highest priority to solve remaining cleanup

monitoring2025-01-03T09:14:39.000Z

Reprocessing of requests has been done, we continue working on cleanup.

monitoring2025-01-02T10:00:58.000Z

We are still processing requests which might cause a delay in transaction visibility on Nets Easy Portal. This does not affect the actual real time transaction processing. Additionally, we are reprocessing delayed webhooks.

monitoring2025-01-02T07:42:34.000Z

A fix has been implemented and we are monitoring the results.

investigating2025-01-02T07:22:58.000Z

We are currently investigate an issue on Nets Easy Portal

Report: "Swish issue - INC0704445"

Last update 2025-01-03T12:03:01.772Z

resolved2024-12-16T14:33:14.000Z

This incident has been resolved.

identified2024-12-16T13:20:51.000Z

Swish has confirmed disturbances impacting Swish payments. https://status.swish.nu/

Report: "Issue displaying balance in Easy Portal - INC0701001"

Last update 2025-01-03T12:02:46.642Z

resolved2024-12-17T13:43:07.386Z

This incident has been resolved.

investigating2024-12-17T10:46:41.000Z

We currently have an issue displaying balance in Easy Portal. We are investigating the problem.

Dec 18, 2024

Report: "Instability on MitID - INC0701451"

Last update 2024-12-18T14:19:53.717Z

resolved2024-12-18T14:00:49.000Z

This incident has been resolved.

identified2024-12-18T13:40:12.000Z

MitID has confirmed instability. https://digitaliser.dk/mitid/driftsstatus-for-mitid

Dec 11, 2024

Report: "Swish issue - INC0686200"

Last update 2024-12-11T08:52:16.107Z

resolved2024-11-08T09:02:12.000Z

This incident has been resolved.

identified2024-11-08T07:40:08.000Z

Swish has confirmed disturbances impacting Swish payments. https://status.swish.nu/

Nov 29, 2024

Report: "Disturbance on MitID - INC0694417"

Last update 2024-11-29T09:43:43.145Z

resolved2024-11-29T07:48:28.000Z

This incident has been resolved.

identified2024-11-29T07:00:32.000Z

MitID has confirmed issues. https://digitaliser.dk/mitid/driftstatus-for-mitid

Nov 28, 2024

Report: "Mismatch between payout and reports - INC0690893"

Last update 2024-11-28T14:35:51.196Z

resolved2024-11-27T14:00:00.000Z

This incident has been resolved.

identified2024-11-25T11:00:39.000Z

We have identified an issue with a mismatch between the payout report and the actual payout for a select number of merchants. Some transactions are missing in the payout report - our tech team is currently working on a solution.

Nov 16, 2024

Report: "Disturbance at Swish"

Last update 2024-11-16T22:13:35.906Z

resolved2024-11-16T22:06:25.000Z

This incident has been resolved.

identified2024-11-16T18:09:48.000Z

Swish has reported disturbances impacting payments. https://status.swish.nu/

Nov 15, 2024

Report: "Nets Easy Portal issue"

Last update 2024-11-15T09:56:44.049Z

resolved2024-11-15T09:50:26.000Z

This incident has been resolved.

investigating2024-11-15T09:35:01.000Z

We are currently investigating an issue affecting login to Nets Easy Portal.

Nov 12, 2024

Report: "Disturbance on MitID - INC0683196"

Last update 2024-11-12T11:51:42.787Z

resolved2024-10-31T07:50:28.000Z

This incident has been resolved.

investigating2024-10-31T07:30:06.000Z

We are currently see elevated 3D Secure failure rate, this is linked to an ongoing instablity on MitID.

Nov 4, 2024

Report: "Nets Easy report issue - INC0684348"

Last update 2024-11-04T13:30:41.408Z

resolved2024-11-04T13:05:34.000Z

This incident has been resolved.

investigating2024-11-04T07:00:48.000Z

We are currently investigating an issue with reports being greyed out and unavailable in the portal.

Report: "Disturbance on Nets Easy - INC0684297"

Last update 2024-11-04T09:26:11.244Z

resolved2024-11-04T09:06:53.000Z

This incident has been resolved.

investigating2024-11-04T08:30:27.000Z

We are currently investigating an elevated 3D Secure failure rate.

Nov 3, 2024

Report: "Delays on Nets Easy portal - INC0683673"

Last update 2024-11-03T16:16:57.056Z

resolved2024-11-03T14:55:07.000Z

This incident has been resolved. Bulk and non-bulk transactions from Friday are no longer visually delayed in the Nets Easy portal.

identified2024-11-01T16:30:41.000Z

Non-bulk transactions are no longer visually delayed. Work is on-going with making the earlier visually delayed bulk transactions available in the Easy Portal.

identified2024-11-01T13:00:27.000Z

New incoming non-bulk transactions are no longer expected to be visually delayed. However some payments from early morning hours until around noon might still be visually delayed. We are continuing to work on a fix for this issue.

identified2024-11-01T09:00:08.000Z

We have identified an issue that causes transaction visibility delays in the Nets Easy portal. Bulk payments are also impacted by delays. Our tech team is working on a solution.

Oct 31, 2024

Report: "Mismatch between payout and reports from 22 Oct and 25 Oct - INC0680236 / INC0681110"

Last update 2024-10-31T19:18:32.844Z

resolved2024-10-31T18:45:14.000Z

Nearly all corrected payout reports have now been resent. Only a minor number of reports are remaining, expected to be reprocessed tomorrow.

monitoring2024-10-30T09:00:58.000Z

The fix has been released and we are now expecting to resend the impacted reports during today and tomorrow.

identified2024-10-25T13:34:14.268Z

Another mismatch in the payout reports for a minor number of merchants have been discovered for today. The fix to resend all corrected reports are expected to be released in the beginning of next week.

identified2024-10-22T10:00:00.000Z

Oct 17, 2024

Report: "Transaction status issue and delayed payout reports - INC0677197"

Last update 2024-10-17T17:49:13.816Z

resolved2024-10-17T16:30:01.000Z

This incident has been resolved.

monitoring2024-10-16T16:25:59.959Z

The fix to stop the issue with duplicated order lines has been deployed and we are monitoring the results. Clean-up of existing duplicated order lines is expected to be completed tomorrow.

identified2024-10-16T12:00:08.000Z

All delayed payout reports are now sent. However a new issue has been identified that causes order lines in the Nets Easy portal to be duplicated x number of times. The issue is purely visual and does not affect transactions directly. Our tech team is currently working on a fix.

monitoring2024-10-15T15:15:32.000Z

All transactions with incorrect status have been updated, the delayed payout reports are expected to be delivered by tomorrow.

identified2024-10-15T13:00:00.000Z

We have identified an issue that causes a minor number of transactions having incorrect status in the Nets Easy portal. Some payout reports are also delayed due to the same issue. Our tech team is currently working on a solution to update the transactions and to send the payout reports that has not yet been sent.

Oct 9, 2024

Report: "Disturbance on Nets Easy"

Last update 2024-10-09T11:04:12.625Z

resolved2024-10-09T10:53:02.000Z

This incident has been resolved with minor impact.

investigating2024-10-09T10:30:10.000Z

We are investigating an issue impacting card transactions on Nets Easy.

Oct 7, 2024

Report: "Disturbance on MitID - INC0673814"

Last update 2024-10-07T08:32:04.368Z

resolved2024-10-07T08:05:51.000Z

This incident has been resolved.

identified2024-10-07T07:45:21.000Z

The issue has been identified and linked to the ongoing instability with MitID. https://digitaliser.dk/mitid/driftstatus-for-mitid

investigating2024-10-07T06:40:03.000Z

We are currently investigating a potential issue with elevated 3D Secure failures.

Oct 4, 2024

Report: "Disturbance on Nets Easy - INC0673288"

Last update 2024-10-04T10:56:03.564Z

resolved2024-10-04T10:21:34.000Z

This incident has been resolved.

monitoring2024-10-04T10:20:01.000Z

Transaction levels are stabilizing, we will continue to monitor the situation.

investigating2024-10-04T09:50:50.000Z

We are investigating an issue impacting transactions on Nets Easy.

Oct 1, 2024

Report: "Disturbance on Nets Easy - INC0672057"

Last update 2024-10-01T16:35:20.172Z

resolved2024-10-01T16:05:49.000Z

The incident has been resolved. Root cause was not found on Nets/Nexi side.

identified2024-10-01T14:17:56.304Z

An issue has been identified that partially impacts 3D-Secure card transactions. Alternative payment methods are not impacted. Our tech team is working on a solution.

investigating2024-10-01T12:45:37.000Z

We are currently investigating this issue.