Historical record of incidents for NCR Voyix
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Multiple BSL Services experiencing issues"
Last updateDear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue with our Cloud Provider affecting NCR Voyix BSL services, including Catalog, CDM, and TDM. Quick Action: Our monitoring systems alerted us, and our teams are working with Cloud Provider on immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
Report: "Menu - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Prices showing incorrect"
Last updateDear Valued Clients, Update on Service Disruption: We were experiencing temporary issues affecting NCR Voyix BSL Menu V1 Pricing. Resolved: Our monitoring systems alerted us about potential issues with incorrect prices, leading to immediate resolution efforts. Services are now fully resolved for NAMER and NAPAC. Follow-Up: EMEA and NAPAC regions might experience issues, NCR Voyix teams have scheduled work during maintenance window to resolve the issues completely. In the limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support. We are conducting a root cause analysis to ensure this doesn't reoccur. Details will be shared as they become available. Thank you : We understand the critical role out services play in your operations and appreciate your as a customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We're on this. The NCR Voyix Team
Dear Valued Clients, Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL Menu V1 Pricing. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored for NAMER and NAPAC. Follow-Up: EMEA and APAC regions might experience issues, NCRV teams have scheduled work during maintenance window to resolve the issue completely. In limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
Dear Valued Clients, We understand that Menu Pricing services may have been disrupted and we are implementing a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL Menu V1 Pricing. Quick Action: Our monitoring systems alerted us about potential issues with incorrect prices, root cause was identified, and teams are implementing fix. In limited scenarios you may see incorrect pricing, if so please repull your menu. NCR Voyix has resolved the issue. If the issue is still occurring, please reach out to support Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Report: "Menu - Investigating Issues"
Last updateThis incident has been resolved.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Menu - Investigating Issues"
Last updateThis incident has been resolved.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Data flow issues resulting in incorrect NEOS incident status"
Last updateDear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix OPS 360 services resulting in incorrect NEOS incidents status. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix OPS 360 services resulting in incorrect NEOS incidents status. Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. Teams have identified issue and are working on solution. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Report: "BSL Catalog Import Processing Degraded"
Last updateDear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix BSL Catalog services. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL Catalog services. Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Report: "Menu - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Menu - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Menu - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "BSL and Cloud Connect Service Disruption"
Last updateDear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix BSL services, including Catalog, CDM, and TDM. Resolved: We have been experiencing intermittent service degradation with our processing technology partner in North America. Currently the system is currently processing. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix BSL services, including Catalog, CDM, and TDM. Resolved: We have been experiencing intermittent service degradation with our processing technology partner in North America. Currently the system is processing but we are continuing to monitor the situation closely. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
Dear Valued Clients, We have been experiencing intermittent service degradation with our processing technology partner in North America. Currently the system is processing but we are continuing to monitor the situation closely. We will keep you informed as we have more information. We sincerely apologize for the disruption to your operations. NCR Voyix.
Dear Valued Clients, We have been experiencing intermittent service degradation with our processing technology partner. Currently the system is processing but we are continuing to monitor the situation closely. We will keep you informed as we have more information. We sincerely apologize for the disruption to your operations. We’re on this, The NCR Voyix Team
Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL services, including Catalog, CDM, and TDM. Quick Action: Our Teams have found possible solution for the issue are working on stabilizing services. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL services, including Catalog, CDM, and TDM. Quick Action: Our Teams have found possible solution for the issue are working on stabilizing services. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL services, including Catalog, CDM, and TDM. Quick Action: Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Teams have reached to Google support for assistance with possible resolution. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix BSL services, including Catalog, CDM, and TDM. Quick Action: Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Report: "Digital Coupons - Investigating Issues"
Last updateThis incident has been resolved.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Promotion Execution - Investigating Issues"
Last updateThis incident has been resolved.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Stored Value - Investigating Issues"
Last updateThis incident has been resolved.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Site-US - Investigating Issues"
Last updateThis incident has been resolved.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Site-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Fulfillment Time-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Order - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Fulfillment Capacity-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Delivery-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Menu - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Menu - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "TDM Export-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "TDM Count-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "TDM Count-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Digital Receipts-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "TDM Export-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Delivery-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Menu - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Site-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Digital Coupons - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Menu - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Promotion Execution - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Stored Value - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Transaction Data Management - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Fulfillment Capacity-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Fulfillment Time-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Order - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Site-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Fulfillment Time-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Fulfillment Capacity-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Order - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Delivery-US - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.
Report: "Catalog-EMEA - Investigating Issues"
Last updateWe are currently experiencing issues for the following component(s) and are looking into them.
We are currently experiencing issues for the following component(s) and are looking into them.