Is NCR Voyix Aloha Down Right Now? Check if there is a current outage ongoing.

This release includes sending stored value card number as an alternate Id for loyalty account location, and changes to support Level I data processing in Connected Payments. expected-downtime: 0 minutes

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Online Ordering Services. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Online Ordering Services. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 2025 patching to be applied to all Command Center servers including WebOrder Servers followed by reboot and rebalancing. This will also impact Ordering Essentials and Online Ordering. Intermittent downtime up to an hour possible

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 2025 patching to be applied to all Command Center servers including WebOrder Servers followed by reboot and rebalancing. This will also impact Ordering Essentials and Online Ordering. Intermittent downtime up to an hour possible

This release includes new Web Admin company setting to hide or display manual application of consumer marketing reward dollars. expected-downtime: 0 minutes

This release includes new Web Admin company setting to hide or display manual application of consumer marketing reward dollars.expected-downtime: 0 minutes

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This will exclude Web Order and will not impact Ordering Essentials or Online Ordering. Intermittent downtime up of 15min possible.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are performing a regular server-side update, transactions might be delayed during this time. This maintenance will include Pulse real-time US and Pulse real-time US API.

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix intermittent connectivity issues with the VNC functionality within Command Center. Resolved: Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't reoccur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting NCR Voyix intermittent connectivity issues with the VNC functionality within Command Center. Quick Action: Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting NCR Voyix intermittent connectivity issues with the VNC functionality within Command Center. Quick Action: Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting NCR Voyix intermittent connectivity issues with the VNC functionality within Command Center. Quick Action: Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are receiving reports of intermittent connectivity issues with the VNC functionality within Command Cente. Quick Action: We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix NCR Voyix VNC Functionality for Command Center. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting NCR Voyix VNC Functionality for Command Center. Quick Action: We are still working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting NCR Voyix VNC Functionality for Command Center. Quick Action: We are still working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix VNC Functionality for Command Center Quick Action: We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

This incident has been resolved.

This release includes system updates and routine bug fixes. expected downtime: 0 minutes

This incident has been resolved.

Small number of Pulse customers may experience difficulty with logging into the Pulse application. The problem has been addressed and we are currently monitoring.

Deployment completed

This release includes updates to guest checkout, system updates, and routine bug fixes. Expected downtime: 0 minutes

This incident has been resolved.

This release includes updates to guest checkout, system updates, and routine bug fixes. expected downtime: 0 minutes

This incident has been resolved.

This release includes updates to guest checkout, system updates, and routine bug fixes. expected-downtime: 0 minutes

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting Aloha Insight Data Flow. Resolved: Our monitoring systems alerted us, leading to resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting Aloha Insight Data Flow. Resolved: Our monitoring systems alerted us, leading to resolution efforts. Services are now fully restored, but we are still monitoring Systems to make sure everything is running as expected. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting Aloha Insight Data Flow. Resolved: Our monitoring systems alerted us, leading to resolution efforts. Services are now fully restored, but we are still monitoring Systems. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

ear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting CMC and Online Ordering Services. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur, as part of root cause analysis teams will be performing mandatory overnight system updates. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting CMC and Online Ordering Services. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur, as part of root cause analysis teams will be performing mandatory overnight system updates. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting CMC and Online Ordering Services. Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

All impacted services are back up and running.

We are continuing to monitor for any further issues.

The issues with Web Portal, Price change and HRBRidge has been fixed and we are monitoring the accessibility.

Fix for HR Bridge is implemented and service is up and running. Fix for Price change and Web Portal services is still in progress.

The issue has been identified and the fix is being implemented.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate the root cause

We are currently investigating the issue.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

Pulse experienced a disruption at approximately 5:30 P.M. EST May 26. Systems have recovered,however we continue to process a backlog of sales data from the outage. Customers may see a several hour gap in sales data. Teams continue to monitor and expect the issue to resolve over the course of the day.

This incident has been resolved.

We are currently seeing issues with the new version of the pulse application for android when password changes are forced. We are working on correcting the issue and sending out a new version, however, most affected customers can roll back to the previous version in the meantime by uninstalling and reinstalling from the google play store. Alternately, the reinstall can be done from https://play.google.com/store/apps/details?id=com.ncr.hsr.pulse To identify which version of the application you are on, the newer version has a purple login screen, while the older version is green. If issues persist where a password change does not work after reverting to the older version contact support for further assistance.

We are currently investigating several issues with the android pulse client.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

We have been reported issues with Online Ordering Menu Configurator and are currently investigating the problem. There is no impact on transactions.

This incident with respect to legacy customer login has been resolved.

Issue identified. Development complete. Testing is underway.

Customer login is currently unavailable for https://www.alohaupdates.com/, either directly or through customerportal.ncrvoyix.com. We are diligently working on restoring this connection. Employee login is still fully functional. In addition, https://package.alohaupdates.com/ remains fully functional. Customers, Channel Partners, and all external users: Please reach out to your NCR internal contact(s) to obtain needed assets in the interim. If you are unsuccessful, please contact Shea.Imboden@ncrvoyix.com and Kane.Kirkman@ncrvoyix.com to obtain these assets.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We're currently experiencing a restore of the interruption and are actively monitoring the situation. We'll keep you updated on the progress. suggested workaround: Please do not reload the page repeatedly.

This incident has been resolved.

Teams are still monitoring. Services continue to remain healthy. Estimating 1 hour for all Pulse related services to be back to normal.

Teams are still monitoring. Services continue to remain healthy and delayed data is improving. Estimating 2 hour 30 mins for all Pulse related services to be back to normal.

We have mitigated the issue and are continuing to take action as needed. Data is delayed but is processing. As services return to normal, we will continue to provide updates.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently investigating the issue. Ordering is not affected.

A fix was implemented and we are monitoring

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix net sales data - Aloha Cloud and Silver Back Office Resolved: The correction deployed overnight on Aug 22nd is confirmed to have resolved the reporting issues. Data re-aggregation performed following this was confirmed to have corrected discrepancies for previously affected dates by 2:21PM EST on Friday Aug 23rd. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: Reporting issue with net sales data - Aloha Cloud and Silver Back Office Remediation of the root cause has been deployed and we are seeing successful results. Sales data reaggregation for August 22nd is complete. A small subset of data from August 20th and 21st has been reaggregated and is accurate. The team will continue to monitor and determine preventative actions. A final update will be shared when this work is completed. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: Reporting issue with net sales data - Aloha Cloud and Silver Back Office Quick Action: Remediation of the root cause has been deployed and we are seeing successful results. Sales data reaggregation for August 22rd is still on target for completion by end of day today. A small subset of data from August 20th and 21st is being reaggregated for accuracy and this work should be completed by end of day today. A final update will be shared when this work is completed. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

This issue is still being actioned by NCR Voyix. Remediation of the root cause is expected to be in place prior to the start of business for August 23rd. Sales data for August 20th and 21st has completed reaggregation and is now available. Sales data for August 22nd will be completed by end of day August 23rd. There should be no further issues on or after August 23rd. Another update will be provided tomorrow.

This issue is still being actioned by NCR Voyix. Remediation of the root cause is expected to be in place prior to the start of business for August 23. Sales data for August 20 and 21 will be corrected in a process launched during our maintenance window during the morning of Aug 22. This process will be complete on Aug 23rd. We anticipate similar discrepancies with reported sales data generated for Aug 22nd and will begin the process of correction for that data once the earlier dates complete processing.

A code fix has been deployed and began performing 20 Aug data cleanup which is still ongoing. Some merchants still report the same degraded Aloha Cloud Back Office reporting experience for 20 and 21 Aug. We are continuing to investigate and are engaged in determining next steps. Update to follow.

We have identified the problem and will be providing a fix overnight tonight. All data from August 20th may be incorrect or unavailable until August 22nd midday. Customers will see accurate sales data for transactions from August 21st onwards.

We are continuing to investigate this issue.

We are investigating a reporting issue within our Cloud Back Office product that will affect net sales data on August 20th. Future communication will include remediation steps.

This incident has been resolved.

We are experiencing limited degraded service of our Pulse Realtime product. We have completed some mitigation steps and are monitoring for the remainder of the day and will provide a solution during the overnight Maintenance Window.

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: NCR Back Office (NBO) Schedule Change SMS Notifications Unavailable. Client experienced latency or blocked access to report, not able to login or change stores. Resolved: NCR Teams successfully increased (Emergency Change CHG0312735) the time out for ncrbackoffice.com value to 20 mins, resolving the issue. Customers report normal performance. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: NCR Back Office (NBO) Schedule Change SMS Notifications Unavailable Quick Action: We have identified a permanent solution and will release this on Wednesday the 18th. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

We have identified a permanent solution and will release this on Wednesday the 18th.

We have identified a permanent solution and are piloting this change this week. As soon as the fix clears pilot, we will provide it for all clients.

We are aware of degraded functionality of our SMS notification service for NBO scheduling notifications. The scheduling service works properly but the notification service is degraded. We anticipate providing another update tomorrow.

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: Command Center VNC will be unavailable for approximately 30 minutes to perform a maintenance task. Resolved: All issues that we were experiencing with Command Center VNC has been resolved. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: Command Center VNC will be unavailable for approximately 30 minutes to perform a maintenance task. Quick Action: As a part of regular maintenance, Command Center VNC will be unavailable for approximately 30 minutes. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Command Center VNC will be unavailable for approximately 30 minutes to perform a maintenance task. We will provide an update once this task is complete.

Command Center VNC will be unavailable for approximately 30 minutes to perform a maintenance task. We will provide an update once this task is complete.

We are currently investigating this issue.

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting Digital Ordering, Mobile Pay, Online Ordering Classic. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: Our teams are monitoring if all the components are working properly. We will be monitoring the following components: Digital Ordering, Mobile Pay, Online Ordering Classic for the next hour. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing Degraded Performance for multiple ordering products: Digital Ordering, Mobile Pay, Online Ordering Classic. Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. We are aware of degraded functionality and are investigating this issue. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting performance - OE API - impacting ordering. Resolved: We were alerted of the issue, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We have determined that our third party DNS provider is experiencing an issue affecting DNS resolution. We’re working with this partner to restore services as soon as possible. They are reporting DNS timeouts and slowed responses for users in EAST and CENTRAL with some improvement in US EAST being reported. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting Degraded Performance - OE API - impacting ordering. Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting Pulse Realtime. Resolved: We were alerted of the issue, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting Pulse Realtime. VM restarts performed, we are monitoring. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting Pulse Realtime. Quick Action: We were alerted of the issue that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix NCR Voyix Command Center and Online ordering. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Command Center and Online ordering. Quick Action: Our teams have identified the areas to address and made necessary changes to restore the services. We are currently monitoring services and validating that everything is fully operational. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Command Center and Online ordering. Quick Action: Our teams have identified the areas to address, and the changes will be made as soon as possible to have up and running system. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Command Center and Online ordering. Quick Action: Our monitoring systems alerted us, and we are taking immediate action to restore services. Our teams are actively working on identifying the cause and finding resolution. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Resolved: The fix was implemented and impacted services have been restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: Update on Service Disruption: We are experiencing a temporary issue affecting Mobile Pay - US and Mobile Pay API - US with limited instances of MP unavailable. Quick Action: Our teams are still working on the resolution of the following impacted components. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting Mobile Pay - US and Mobile Pay API - US Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix, Command Center - US Resolved: Our teams rebooted affected services, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix impacting CMC for NAMER region. Quick Action: We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting Aloha Stored Value. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting Aloha Stored Value. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting Aloha Stored Value. Quick Action: We were alerted of the issue that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NOLO exports. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NOLO exports. Monitoring: Investigation was performed, and a troublesome pod was identified. This pod was restarted and imports have resumed. The team will continue to monitor for issues. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, the CMC services have been restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, the CMC services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Command Center - US Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the CMC services. Update on Service Disruption: We are experiencing a temporary issue affecting Command Center - US Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting affecting Command Center VNC functionality. Resolved: We have confirmed that VNC functionality in Command Center is working. We will continue to investigate the cause but have confirmed all systems operating correctdly. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand that users may intermittently be unable to utilize VNC to connect in CMC in NUA01 region. Update on Service Disruption: We are experiencing a temporary issue affecting Command Center VNC functionality. Action: We are investigating the issue and will provide update as they become available. Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand that users may intermittently be unable to utilize VNC to connect in CMC in NUA01 region. Update on Service Disruption: We are experiencing a temporary issue affecting Command Center VNC functionality. Action: We are investigating the issue and will provide update as they become available. Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

This incident has been resolved.

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US Quick Action: We will be monitoring the service, we will communicate with you as quickly as possible if anything changes, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US Quick Action: We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US Quick Action: We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Online Ordering Classic-APAC, Online Ordering API-APAC and Ordering Essentials-APAC. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Online Ordering Classic-APAC, Online Ordering API-APAC and Ordering Essentials-APAC Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Online Ordering Classic-APAC, Online Ordering API-APAC and Ordering Essentials-APAC Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Multiple ALOHA Services in NAMER. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Multiple ALOHA Services in NAMER. Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

We are currently investigating this issue.

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Digital Ordering-US and it has been resolved. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Adding new affected component.

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCRV Online Ordering Classic-US Quick Action: Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Pulse Realtime. Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still working on restoring the services. Update on Service Disruption: We are still experiencing a temporary issue affecting NCR Voyix Pulse Realtime. Quick Action: Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime. Quick Action: Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix NCR Voyix CMC VNC. Resolved: Our internal teams have alerted us, leading to immediate resolution efforts. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix CMC VNC. Quick Action: A fix has been implemented and we are monitoring the results. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix CMC VNC. Quick Action: We received reports that services are unavailable, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Aloha Insight Resolved: Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting NCR Voyix Aloha Insight Quick Action: We are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Aloha Insight. Quick Action: We were alerted of the issue that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Aloha Insight Data Import. Resolved: Services are now fully restored. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team

Dear Valued Clients, We appreciate your patience. We are still assessing the incident. Update on Service Disruption: We are still experiencing a temporary issue affecting NCR Voyix Aloha Insight Data Import Quick Action: We are issuing mass repolls to restore missing data - we are still investigating the root cause of this issue and will share updates as they become avaliable. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Aloha Insight Data Import Quick Action: System is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix NBO service. Resolved: There was a configuration change made overnight during the maintenance window that caused slowness and timeouts when accessing NBO service. We have rolled back these changes. Services are now fully restored. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team