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Last checked 2025-06-14T13:30:59.172Z from NationBuilder's official status page

Historical record of incidents for NationBuilder

May 14, 2025

Report: "customers unable to login to ActionButton"

Last update 2025-05-14T15:13:16.521Z

resolved2025-05-14T15:13:16.491Z

This incident has been resolved.

monitoring2025-05-14T15:03:57.532Z

A fix has been implemented and we are monitoring the results.

identified2025-05-14T15:02:20.878Z

The issue has been identified and a fix is being implemented.

investigating2025-05-14T14:49:52.885Z

We are currently investigating this issue.

Mar 25, 2025

Report: "Control panels are inaccessible for some customers"

Last update 2025-03-25T19:08:58.353Z

resolved2025-03-25T19:08:58.327Z

This incident has been resolved.

investigating2025-03-25T19:01:01.976Z

We are currently investigating this issue.

Mar 24, 2025

Report: "Some customers experiencing slow control panel load times"

Last update 2025-03-24T18:00:46.003Z

resolved2025-03-24T18:00:45.985Z

This incident has been resolved.

monitoring2025-03-24T15:59:44.817Z

A fix has been implemented and we are monitoring the results.

identified2025-03-24T15:04:17.852Z

The issue has been identified and a fix is being implemented.

Feb 4, 2025

Report: "Currently, email blasts are stalled for customers. We are investigating."

Last update 2025-02-04T15:13:41.888Z

resolved2025-02-04T14:28:01.000Z

This incident has been resolved. As a precaution, all mailings delayed by the incident have been canceled. In the event that you still want to send a canceled email blast, we recommend cloning it in your control panel and confirming the recipients. We apologize for the inconvenience.

monitoring2025-02-04T13:09:00.916Z

A fix has been implemented and we are monitoring the results.

identified2025-02-04T07:46:18.513Z

The issue has been identified and a fix is being implemented.

investigating2025-02-04T00:19:26.728Z

We are currently investigating this issue.

Jan 21, 2025

Report: "ActionButton widgets not loading when shared"

Last update 2025-01-21T23:05:48.345Z

resolved2025-01-21T23:05:48.325Z

This incident has been resolved.

monitoring2025-01-21T22:03:37.906Z

A fix has been implemented and we are monitoring the results.

investigating2025-01-21T21:21:27.015Z

We are currently investigating this issue.

Jan 13, 2025

Report: "Recaptcha errors blocking donations on Donation v2 pages"

Last update 2025-01-13T22:17:58.256Z

resolved2025-01-13T22:17:58.242Z

This incident has been resolved.

identified2025-01-13T21:08:04.524Z

The issue has been identified and a fix is being implemented.

investigating2025-01-13T20:16:18.033Z

We are currently investigating this issue.

Jan 3, 2025

Report: "Sites and control panels are intermittently inaccessible globally"

Last update 2025-01-03T14:16:08.143Z

resolved2025-01-03T14:16:08.128Z

This incident has been resolved.

monitoring2025-01-03T13:54:26.000Z

A fix has been implemented and we are monitoring the results.

identified2025-01-03T12:55:12.000Z

The issue has been identified and a fix is being implemented.

investigating2025-01-03T12:45:42.000Z

We are currently investigating this issue.

Dec 31, 2024

Report: "Global 504 errors on sites and control panels"

Last update 2024-12-31T18:52:49.771Z

resolved2024-12-31T18:33:00.000Z

Sites and control panels were inaccessible due to a global error. This has now been resolved.

Dec 23, 2024

Report: "Error accessing links in email blasts"

Last update 2024-12-23T19:26:46.018Z

resolved2024-12-23T19:26:45.995Z

This incident has been resolved.

monitoring2024-12-23T19:06:03.031Z

A fix has been implemented and we are monitoring the results.

identified2024-12-23T18:21:50.864Z

We have identified the issue with broken email links. Our engineers are currently working to resolve the issue.

investigating2024-12-23T18:08:02.843Z

We are investigating an issue with 500 errors when email links are clicked.

Dec 10, 2024

Report: "Customers unable to import and export data in control panel"

Last update 2024-12-10T00:59:39.243Z

resolved2024-12-10T00:59:39.230Z

This incident has been resolved.

monitoring2024-12-10T00:56:45.979Z

A fix has been implemented and we are monitoring the results.

identified2024-12-10T00:34:57.447Z

The issue has been identified and a fix is being implemented.

investigating2024-12-09T23:37:29.714Z

We are currently investigating this issue.

Sep 6, 2024

Report: "Some nations unable to login to control panels"

Last update 2024-09-06T18:16:38.459Z

resolved2024-09-06T18:16:38.443Z

This incident has been resolved.

investigating2024-09-06T18:16:15.146Z

We are currently investigating an issue of customers seeing a 500 error when attempting to log in to their nations.

Jun 11, 2024

Report: "Some customers experiencing delayed email blast sends"

Last update 2024-06-11T15:07:33.957Z

resolved2024-06-11T15:07:33.942Z

This incident has been resolved.

monitoring2024-06-11T15:00:34.504Z

Some customers were experiencing delays in email blast sends. A fix has been implemented and we are monitoring the results. All delayed email blasts should be sent.

Apr 4, 2024

Report: "Intermittent slowness on websites and control panels."

Last update 2024-04-04T23:43:20.427Z

resolved2024-04-02T23:24:40.000Z

This incident has been resolved.

monitoring2024-04-02T22:22:55.000Z

We are continuing to monitor for any further issues.

monitoring2024-04-02T21:22:43.966Z

A fix has been implemented and we are monitoring the results.

identified2024-04-02T18:05:32.407Z

We have identified the issue with slowness on websites. Our engineers are currently working to resolve the issue.

Report: "Website and control panels intermittently inaccessible or slow to load."

Last update 2024-04-04T23:37:57.612Z

resolved2024-04-04T01:59:59.568Z

This incident has been resolved.

monitoring2024-04-03T15:30:28.000Z

A fix has been implemented and we are monitoring the results.

monitoring2024-04-03T14:56:44.000Z

Website and control panels intermittently inaccessible or slow to load. We are working to resolve this issue.

Apr 3, 2024

Report: "Issues viewing activity stream and email content"

Last update 2024-04-03T17:07:39.304Z

resolved2024-04-03T17:07:39.287Z

This incident has been resolved.

monitoring2024-04-02T23:53:21.151Z

A fix has been implemented and we are monitoring the results.

identified2024-04-02T22:09:33.030Z

We have identified an issue where customers are unable to view emails and other activity on the activity stream of a person’s profile. Please note that this data still exists in your nation, but is not currently displaying as intended. Thank you for your patience as we work to resolve this issue.

Apr 2, 2024

Report: "Scheduled maintenance for most North and South America nations"

Last update 2024-04-02T15:48:46.489Z

resolved2024-03-29T05:00:00.000Z

Scheduled maintenance to upgrade database infrastructure for most North and South America nations.

Mar 29, 2024

Report: "Scheduled maintenance for Asia Pacific nations"

Last update 2024-03-29T13:07:26.397Z

resolved2024-03-28T11:00:00.000Z

Scheduled maintenance to upgrade database infrastructure for Asia Pacific region nations.

Report: "Scheduled maintenance for Europe / Middle East / Africa nations"

Last update 2024-03-29T13:05:25.820Z

resolved2024-03-28T22:00:00.000Z

Scheduled maintenance to upgrade database infrastructure for Europe, Middle East, and Africa nations.

Feb 28, 2024

Report: "In-app messenger experiencing intermittent issues"

Last update 2024-02-28T22:42:58.862Z

resolved2024-02-28T22:42:58.846Z

In-app support has been restored.

identified2024-02-28T22:21:20.853Z

In-app messages to NationBuilder Support are not consistently being sent. We're working on restoring service with our provider. Please email help@nationbuilder.com for your support questions in the interim.

Feb 1, 2024

Report: "Intermittent slowness on websites and control panels"

Last update 2024-02-01T23:05:24.001Z

resolved2024-02-01T23:05:23.984Z

This incident has been resolved.

investigating2024-02-01T20:54:39.886Z

We're investigating an issue with slow load times on websites and control panels. Our engineers are currently working to resolve the issue.

Nov 7, 2023

Report: "Intermittent issues accessing control panels for some nations"

Last update 2023-11-07T14:44:52.577Z

resolved2023-11-07T14:44:52.557Z

This incident has been resolved.

monitoring2023-10-24T13:18:09.609Z

A fix has been implemented and we are monitoring the results.

identified2023-10-24T00:00:20.000Z

The issue has been identified and a fix is being implemented.

investigating2023-10-23T15:29:18.390Z

We are currently investigating an issue with accessing control panels for some customers.

Oct 23, 2023

Report: "Scheduled maintenance"

Last update 2023-10-23T13:28:06.577Z

resolved2023-10-23T13:28:06.564Z

We have now deployed a fix and are currently monitoring system performance.

monitoring2023-10-23T10:39:48.462Z

We are currently in a scheduled maintenance, we hope to have all systems operational shortly.

Oct 12, 2023

Report: "In-app messenger currently unavailable"

Last update 2023-10-12T16:05:24.383Z

resolved2023-10-12T16:05:24.367Z

In-app support has been restored.

investigating2023-10-12T15:14:12.143Z

In-app messages to NationBuilder Support are not available. We're working on restoring service with our provider. Please email help@nationbuilder.com for your support questions in the interim.

Aug 14, 2023

Report: "Intermittent Downtime"

Last update 2023-08-14T21:24:40.991Z

resolved2023-08-14T21:24:40.976Z

Our engineers have deployed a fix. Websites and control panels are currently available for customers again.

investigating2023-08-14T20:59:13.993Z

We are continuing to investigate this issue. Customers are experiencing slow load times on sites, control panels, and intermittent 504 errors.

investigating2023-08-14T20:42:11.123Z

We are currently investigating an issue with access to sites and control panels.

Aug 2, 2023

Report: "Issue with some customers not being able to access control panel and websites"

Last update 2023-08-02T05:33:00.753Z

resolved2023-08-02T05:33:00.738Z

This incident has been resolved.

investigating2023-08-02T05:08:32.210Z

We are currently investigating this issue.

Jun 13, 2023

Report: "Slow loads times on NationBuilder Sites"

Last update 2023-06-13T19:24:34.922Z

resolved2023-06-13T19:24:34.908Z

This incident has been resolved.

monitoring2023-06-12T21:43:28.759Z

A fix has been implemented and we are monitoring the results.

investigating2023-06-12T20:37:48.566Z

Some customers are experiencing slow load times on their sites. We are currently investigating this issue.

May 5, 2023

Report: "Issue accessing control panels for some nations"

Last update 2023-05-05T16:25:49.772Z

resolved2023-05-05T16:25:49.756Z

This incident has been resolved.

monitoring2023-05-02T20:23:39.456Z

A fix has been implemented and we are monitoring the results.

identified2023-04-18T04:22:40.169Z

We are continuing to work on a fix for this issue.

identified2023-04-18T04:22:25.000Z

An issue beginning on April 4th resulted in a recurring spike in errors around 9:20pmPST / 2:20pm AEST, which impacted customers across multiple days. The issue resulted in many customers being unable to access their nation's control panel for a brief window of time.

Report: "Intermittent service outage impacting access to some nations"

Last update 2023-05-05T16:24:00.441Z

resolved2023-05-05T16:24:00.425Z

This incident has been resolved.

monitoring2023-05-03T01:01:36.491Z

We are continuing to monitor for any further issues.

monitoring2023-05-03T01:01:15.468Z

A fix has been implemented and we are monitoring the results.

identified2023-05-02T22:03:28.504Z

The issue has been identified and a fix is being implemented.

monitoring2023-05-02T19:04:26.733Z

A fix has been implemented and we are monitoring the results.

investigating2023-05-02T18:49:09.238Z

We are currently investigating this issue

May 4, 2023

Report: "Email setup and communication tab not functioning"

Last update 2023-05-04T21:12:41.623Z

resolved2023-05-04T21:12:41.608Z

This incident has been resolved.

identified2023-05-04T20:54:24.412Z

The issue has been identified and a fix is being implemented.

Apr 6, 2023

Report: "Imports and exports are currently unavailable"

Last update 2023-04-06T22:14:56.100Z

resolved2023-04-06T22:14:56.085Z

This incident has been resolved.

monitoring2023-04-06T22:12:03.671Z

A fix has been implemented and we are monitoring the results.

investigating2023-04-06T22:03:40.574Z

We are currently investigating this issue.

Apr 5, 2023

Report: "Issues with email blasts not being delivered"

Last update 2023-04-05T14:03:46.174Z

resolved2023-04-05T14:03:46.161Z

This incident has been resolved.

monitoring2023-04-04T03:38:03.000Z

The issue has been identified, a fix has been implemented and email blasts have resumed sending.

investigating2023-04-04T02:49:51.841Z

We are continuing to investigate the issue. There is no need to re send email blasts at this time.

investigating2023-04-04T01:38:44.609Z

We are continuing to investigate this issue.

investigating2023-04-04T00:53:40.396Z

We are currently investigating an issue with email blasts not being delivered.

Dec 5, 2022

Report: "Intermittent service disruption"

Last update 2022-12-05T10:14:50.256Z

resolved2022-12-05T10:14:50.241Z

This incident has been resolved.

monitoring2022-12-05T06:39:19.283Z

A fix has been implemented and we are monitoring the results.

identified2022-12-05T05:47:56.240Z

We are continuing to work on a fix for this issue.

identified2022-12-05T05:43:49.365Z

The issue has been identified and a fix is being implemented.

investigating2022-12-05T05:23:43.000Z

We are currently investigating this issue.

Oct 26, 2022

Report: "Global service outage"

Last update 2022-10-26T14:50:14.984Z

resolved2022-10-26T14:50:14.968Z

This incident has been resolved.

monitoring2022-10-26T04:58:46.000Z

A fix has been implemented and we are monitoring the results.

investigating2022-10-26T04:55:50.112Z

We are currently investigating this issue.

Oct 25, 2022

Report: "Global service outage"

Last update 2022-10-25T17:55:21.801Z

resolved2022-10-25T17:55:21.783Z

This incident has been resolved.

monitoring2022-10-25T00:41:41.000Z

A fix has been implemented and we are monitoring the results.

identified2022-10-25T00:37:09.630Z

The issue has been identified and a fix is being implemented.

investigating2022-10-25T00:21:28.695Z

We are continuing to investigate this issue.

investigating2022-10-25T00:19:45.480Z

We are currently investigating this issue.

Oct 24, 2022

Report: "Global service outage"

Last update 2022-10-24T15:34:14.034Z

resolved2022-10-24T15:34:14.017Z

This incident has been resolved.

monitoring2022-10-24T05:03:05.149Z

We are continuing to monitor for any further issues.

monitoring2022-10-24T04:55:40.140Z

A fix has been implemented and we are monitoring the results.

investigating2022-10-24T04:50:44.915Z

We are continuing to investigate this issue.

investigating2022-10-24T04:49:29.475Z

We are currently investigating this issue.

Oct 21, 2022

Report: "Global service outage"

Last update 2022-10-21T04:43:39.234Z

resolved2022-10-21T04:40:06.000Z

Downtime lasting approximately 4 minutes

Oct 19, 2022

Report: "Global service outage"

Last update 2022-10-19T05:12:53.064Z

resolved2022-10-19T05:12:53.049Z

This incident has been resolved.

monitoring2022-10-19T05:12:47.678Z

We are continuing to monitor for any further issues.

monitoring2022-10-19T04:24:50.951Z

A fix has been implemented and we are monitoring the results.

investigating2022-10-19T04:22:29.928Z

We are currently investigating this issue.

Sep 29, 2022

Report: "Global service outage"

Last update 2022-09-29T22:13:24.533Z

resolved2022-09-29T22:13:16.511Z

This incident has been resolved.

monitoring2022-09-29T17:50:14.262Z

We are continuing to monitor for any further issues.

monitoring2022-09-29T17:49:43.229Z

We are continuing to monitor for any further issues.

monitoring2022-09-29T17:46:45.621Z

We are continuing to monitor for any further issues.

monitoring2022-09-29T17:45:14.690Z

A fix has been implemented and we are monitoring the results.

identified2022-09-29T17:27:48.009Z

The cause of the issue has been identified, and we are working on a fix.

investigating2022-09-29T17:00:07.883Z

We are continuing to investigate this issue.

investigating2022-09-29T16:52:16.228Z

We are currently investigating this issue.

Sep 8, 2022

Report: "Global service outage"

Last update 2022-09-08T15:20:17.884Z

resolved2022-09-08T15:20:17.869Z

This incident has been resolved.

monitoring2022-09-05T04:30:21.000Z

Normal service has been restored, and we are continuing to monitor to ensure no further disruption.

monitoring2022-09-05T04:21:57.109Z

We are continuing to monitor for any further issues.

monitoring2022-09-05T04:17:54.259Z

Service has been restored for most sites, but performance is degraded. We are working to restore normal service.

investigating2022-09-05T03:31:07.012Z

We are continuing to investigate this issue.

investigating2022-09-05T03:27:08.737Z

We are continuing to investigate this issue.

investigating2022-09-05T03:26:58.590Z

We are currently investigating this issue.

Sep 1, 2022

Report: "Some disruption to NationBuilder sites"

Last update 2022-09-01T16:39:06.476Z

resolved2022-09-01T16:39:06.460Z

This incident has been resolved.

identified2022-09-01T02:50:56.294Z

As a precautionary measure, some site visitors will see an interstitial Cloudflare notice when navigating to NationBuilder sites. This is expected, and we are working to restore normal traffic.

Aug 23, 2022

Report: "Partial outage of Dropbox Sync"

Last update 2022-08-23T23:15:51.665Z

resolved2022-08-23T23:15:51.651Z

This incident has been resolved.

monitoring2022-08-23T20:22:00.645Z

A fix has been implemented and we are monitoring the results.

investigating2022-08-23T19:58:33.570Z

We are currently investigating the issue

Aug 7, 2022

Report: "Partial API outage"

Last update 2022-08-07T04:11:38.201Z

resolved2022-08-07T04:11:38.186Z

This incident has been resolved.

monitoring2022-08-05T23:29:02.327Z

A fix has been implemented and we are monitoring the results.

investigating2022-08-05T21:53:15.174Z

We have identified a partial outage of the NationBuilder API that started this afternoon. We are investigating the issue and will update our status page to reflect the ongoing status of this outage.

Jun 21, 2022

Report: "Service outage for most customers."

Last update 2022-06-21T12:23:57.302Z

resolved2022-06-21T12:23:57.287Z

This incident has been resolved.

monitoring2022-06-21T07:26:10.960Z

We are continuing to monitor for any further issues.

monitoring2022-06-21T07:24:51.886Z

A fix has been implemented and we are monitoring the results.

investigating2022-06-21T06:46:51.347Z

We are currently investigating this issue.

Jun 14, 2022

Report: "Service outage for most customers"

Last update 2022-06-14T19:38:21.382Z

resolved2022-06-14T19:38:21.367Z

This incident has been resolved.

monitoring2022-06-14T17:55:05.222Z

A fix has been implemented and we are monitoring the results.

identified2022-06-14T17:48:35.166Z

A fix is being deployed, and normal service should be restored soon.

Apr 13, 2022

Report: "Service outage for some customers"

Last update 2022-04-13T23:57:48.273Z

resolved2022-04-13T23:30:00.000Z

Service outage for some customers lasting 11 minutes.

Mar 11, 2022

Report: "Service outage for some customers"

Last update 2022-03-11T05:51:23.496Z

resolved2022-03-11T05:51:23.484Z

This incident has been resolved.

monitoring2022-03-11T05:40:51.481Z

A fix has been implemented and we are monitoring the results.

investigating2022-03-11T05:21:08.153Z

We are currently investigating this issue.

Mar 9, 2022

Report: "Service outage for some customers"

Last update 2022-03-09T06:27:49.627Z

resolved2022-03-09T06:27:49.614Z

This incident has been resolved.

monitoring2022-03-09T05:58:39.640Z

A fix has been implemented and we are monitoring the results.

identified2022-03-09T05:43:43.783Z

The issue has been identified and a fix is being implemented.

investigating2022-03-09T05:25:39.015Z

Currently service is inaccessible for some customers. We are investigating.

Feb 16, 2022

Report: "Intermittent slow load times in nation Control Panels"

Last update 2022-02-16T14:50:10.622Z

resolved2022-02-16T14:50:10.592Z

This incident has been resolved.

monitoring2022-02-15T23:13:32.091Z

A fix has been implemented and we are monitoring the results.

identified2022-02-15T23:07:56.364Z

We are continuing to work on a fix for this issue.

identified2022-02-15T22:46:54.729Z

We are continuing to work on a fix for this issue.

identified2022-02-15T22:25:44.106Z

Intermittent slow load times in nation Control Panels and websites. These issues seem to be related to the degraded performance of one of our providers. Status updates can be followed here: https://www.cloudflarestatus.com/incidents/d4g3q6bqzfnr

Feb 15, 2022

Report: "Intermittent slow load times in nation Control Panels"

Last update 2022-02-15T21:04:37.019Z

resolved2022-02-15T21:04:37.003Z

This incident has been resolved. The slow-load time issues were related to Cloudflare network outages.

investigating2022-02-15T19:23:55.880Z

We are continuing to investigate this issue.

investigating2022-02-15T19:18:55.274Z

We are currently investigating an issue with slow load time in nation control panels.

Dec 8, 2021

Report: "Intermittent errors when logging into the control panel or visiting websites for some customers"

Last update 2021-12-08T05:11:39.148Z

resolved2021-12-08T05:11:39.134Z

This incident has been resolved.

monitoring2021-12-08T00:49:09.000Z

We are continuing to monitor for any further issues.

monitoring2021-12-08T00:34:49.000Z

We have received reports that some customers are running into issues when logging into the control panel or visiting websites. These intermittent issues are related to Amazon Web Services outages.