Historical record of incidents for Mozilla Services
Report: "Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT."
Last updateMozilla Monitor website will be down for maintenance for 2 hours starting 5/20/2025 at 6 AM PT. During this time, the site will be unavailable.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Monitor Unavailable"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Phone Calls and Text Messages Not Working"
Last updateThis incident has been resolved.
We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.
Report: "Monitor Home Page Unavailable"
Last updateThis incident has been resolved.
We are currently investigating the issue.
Report: "VPN Issue"
Last updateThis issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance.
We are continuing to work on a fix for this issue.
We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.
Report: "Relay Incident"
Last updateThis incident has been resolved.
We are currently investigating an issue with Relay.