MoonPay logo and current status indicator

MoonPay Status

MoonPay Status is currently undergoing planned maintenance to improve system performance, security, and reliability.
Last checked from MoonPay's official status page
MoonPay

MoonPay Status

Under Maintenance
Last updated 12 components

Daily Summary

Service Notes

1 update

Digital Currencies

Under Maintenance
Active

Today at 8:59 PM

MoonPay Service Health

Uptime
100.00%
Perfect
Incidents
0
outages
Degraded
0
issues
Maintenance
26
maintenance

Stay ahead of MoonPay outages

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267 components with real-time status monitoring
and incident tracking

API
Operational
On-ramp Widget
Operational
Off-ramp Widget
Operational
MoonPay App
Operational
NFT Checkout Widget
Operational
Swaps Widget
Operational
Email Delivery
Operational
File Upload
Operational

Frequently Asked Questions

Common questions about MoonPay status monitoring and outages

Service Status: Under Maintenance

No, MoonPay is under maintenance. All services remain operational during the current maintenance window.

Last Status Check
Data source: Official MoonPay status page
Monitoring Coverage
12 monitored components
Real-time status tracking enabled
Automated Status Monitoring
Create a free monitoring account to receive instant notifications when MoonPay status changes.

Set up free automated alerts to get instant notifications via email and Slack when MoonPay goes down or comes back online. Choose from multiple notification channels:

Automated Monitoring System

Real-time status monitoring with instant notification delivery via email and Slack integration.

Configure monitoring account
Status Dashboard

Access real-time status updates, historical data, and detailed component monitoring information.

Official Communication Channels

Monitor MoonPay's official status page, documentation, and communication channels for company announcements.

MoonPay status levels indicate service health from operational (working normally) to critical (completely down). Here are all possible status levels:

Operational
All systems functioning normally with no known issues
Degraded Performance
Service available but operating below normal performance levels
Partially Re-routed
Traffic routing through alternative network infrastructure
Re-routed
Complete traffic redirection to alternative infrastructure
Partial Outage
Specific features, components, or geographical regions affected
Major Outage
Widespread service disruption affecting multiple systems
Critical
Complete service failure requiring immediate intervention
Under Maintenance
Scheduled maintenance activities in progress
Current MoonPay Status
Under Maintenance

When MoonPay is down, set up alerts for restoration notifications, monitor official updates, and implement backup procedures. Here's what to do during outages:

Automated Restoration Notifications

Configure monitoring to receive immediate notifications when service restoration is complete.

Set up restoration alerts
Official Status Communication

Monitor MoonPay's official communication channels for incident updates, estimated resolution times, and post-incident reports.

Service Continuity Planning

Implement backup procedures or alternative service providers to maintain operational continuity during extended outages.

Daily Service Status: No Issues Detected

No, MoonPay has been working normally all day. All systems have maintained operational status with no reported issues.

Real-time Monitoring Coverage

Continuous monitoring system provides real-time status updates and incident detection for all MoonPay infrastructure components.

Incident Activity Summary

All monitored services and components have maintained operational status with no reported incidents or performance degradation.

Current Status: Under Maintenance

Real-time operational status as of last monitoring check

If MoonPay isn't working for you but shows as operational, try clearing your browser cache, using incognito mode, checking your internet connection, or contacting support. Common troubleshooting steps:

Browser Cache Management

Clear browser cache, cookies, and local storage data for MoonPay

Private Browsing Session

Access MoonPay through incognito/private browsing mode to isolate extension and cache issues

Network Connectivity Verification

Test alternative network connections or DNS configurations to identify connectivity-specific issues

Browser Extension Management

Temporarily disable browser extensions that may interfere with MoonPay functionality

Technical Support Escalation

Contact MoonPay technical support for specialized assistance with persistent access issues

📊 Current MoonPay status: Under Maintenance

Check this status page, MoonPay's official status page, social media, or set up monitoring alerts to verify if outages are global or local to your connection. Ways to check:

Real-time Status Dashboard

This page provides real-time global status monitoring for all MoonPay services and infrastructure components.

Official Status Resources

Consult MoonPay's official status page and communication channels for authoritative service status information.

Community Verification

Monitor MoonPay's official social media accounts for real-time incident reports and user community discussions.

Automated Monitoring

Configure automated notifications for instant alerts when service issues are detected or resolved.

Set up monitoring alerts
Local Connectivity Troubleshooting
If MoonPay appears operational for other users but not accessible from your network, consider browser cache clearing, network connectivity verification, or alternative network access points.