Is Monzo Bank Down Right Now? Check if there is a current outage ongoing.

This incident has been resolved.

We're currently investigating the issue, and will provide an update soon.

We've fully resolved the problems we saw this morning and everything is now back to normal

We've identified the cause of the problem and we're working on a fix. We're currently running the Monzo app in a backup mode but you're still able to use your card as usual, make ATM withdrawals, and receive inbound and make outbound bank transfers.

We're getting all the information we need to fix this and will update the status page as soon as we can.

Our third parties have fixed the issues caused by the global IT outage. All services are working as normal.

You can now pay in cheques through the app again and we’ll process them as normal.

Monzo isn’t directly impacted by the global Crowdstrike and Microsoft IT outage and our services are working as normal. You can make payments and do your day-to-day banking as usual. The outage is impacting some of our third party suppliers, meaning submitting cheques in-app, crediting in-app cheque payments and viewing credit insights aren’t available right now. They'll be back up and running once the outage is fixed.

The earlier problems affecting bank transfers have been resolved. Everything should be back to normal, but we're keeping an eye on it to be sure 👀

We expect this to be solved soon.

Bank transfers. We're aware that some high street banks may be be experiencing issues sending and receiving bank transfers from and to their accounts. We're monitoring the situation and expect this to be solved soon. Monzo's systems are unaffected.

Customers have confirmed this issue is resolved. Any customers still having issues should force close and re-open the app and if that doesn't do, reinstall the app. If the issue persists after that, please contact our support team.

Our fix should be working for customers if they force close and reopen the app. We are monitoring to ensure this has resolved the issue. Thank you for your patience.

We have implemented a fix that we expect to resolve the issues. Customers are advised to fully close and restart their Monzo app and that should fix the issues, if it does not please contact our support team.

We are investigating reports of app loading issues across Home, Trends and Pots for a portion of iOS customers.

We are investigating reports of app issues for iOS customers.

We are investing reports of app issues for iOS customers.

All clear! We’ve sorted out the problems with searching within Help. Thanks for hanging in there while we got to the bottom of things ❤️

The problems affecting search within Help aren’t fixed yet. This might impact your ability to chat to us. But we’re still hard at work to get everything back up and running 💪

Searching within Help is currently not working. This may impact your ability to chat to us. We’re aware of the problem and hope to have everything back up and running soon.

This incident has been resolved.

We are particularly busy at the moment, which means customers are having a much longer wait time than normal and we’re really sorry about this. We will answer your chat as soon a possible

We are particularly busy at the moment, which means customers are having a much longer wait time than normal and we’re really sorry about this. We will answer your chat as soon a possible

We are particularly busy at the moment, which means customers are having a much longer wait time than normal and we’re really sorry about this. We will answer your chat as soon a possible

The issue is now resolved

We've identified a third party issue impacting card payments. When you try to use your card it may not work. We are working with partners to fix this issue.

We're getting all the information we need to fix this and will update the status page as soon as we can. We recommend using our in-app help and chat, or emailing us at help@monzo.com if you need support.

We're getting all the information we need to fix this and will update the status page as soon as we can. We recommend using our in-app help and chat, or emailing us at help@monzo.com if you need support.

The earlier problems affecting outbound international payments are now fixed 🎉 Everything should be back to normal, but let us know if you experience anything unusual.

We've observed that outbound international payments might not be being sent successfully. We're currently investigating.

Services are available again, this issue is over. Customers were unable to approve payments made online, and Monzo.me links were not available. Other banking functions are working normally.

Services are available again, we're continuing to monitor closely. Customers were unable to approve payments made online, and Monzo.me links were not available. Other banking functions are working normally.

Customers are currently unable to approve payments made online, and Monzo.me links are not available. Other banking functions are working normally. We are investigating with our network providers and will provide more updates soon.

We are aware that Santander are having trouble receiving bank transfers at the moment. Please try again at a later time. Thank you!

We are aware that Santander are having trouble receiving bank transfers at the moment. Please try again at a later time. Thank you!

This incident has been resolved.

Currently, bank transfers to Lloyds banking group are not going through due to issues with them receiving payments. Please try sending the payment through again at a later time. Thank you!

Currently, bank transfers to Lloyds banking group are not going through due to issues with them receiving payments. Please try sending the payment through again at a later time. Thank you!

This incident has been resolved.

The earlier problems affecting outbound international payments look to be resolved. Everything should be back to normal, but we’re keeping an eye on it to be sure

We're currently aware that outbound international payments made in-app via Wise are not working.

We're currently aware that outbound international payments made in-app via Wise are not working. We're currently investigating.

This incident has been resolved.

We're getting all the information we need to fix this and will update the status page as soon as we can.

We're getting all the information we need to fix this and will update the status page as soon as we can.

We're getting all the information we need to fix this and will update the status page as soon as we can.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

All systems are operational again

We've restarted the impacted system and are monitoring closely.

We're getting all the information we need to fix this and will update the status page as soon as we can.

We're getting all the information we need to fix this and will update the status page as soon as we can.

We've resolved the issues with the Monzo app and payments from yesterday. All payments, including Get Paid Early payments, should have now gone through. Please let us know if you need any help. We're really sorry about this, thanks for bearing with us.

The earlier problems affecting payments look to be resolved. Everything should be back to normal, but we're keeping an eye on it to be sure 👀

We've now fixed the issues with the Monzo app and payments – please re-try any payments that didn't go through.

We've now fixed the issues with the Monzo app and payments – please re-try any payments that didn't go through.

We've now fixed the issues with the Monzo app and payments – please re-try any payments that didn't go through.

Get paid early payments are currently delayed, we expect all payments to be completed in the next hour

We're monitoring the situation and will continue to provide updates

We're getting all the information we need to fix this and will update the status page as soon as we can.

ClearScore is a platform that allows you to access your credit report and shows the data that Equifax has. The reason you’ve received this recent notification is because we’ve recently started reporting to Equifax. You can read more about what we report and why in this blog post: https://monzo.com/blog/monzo-reports-to-all-credit-reference-agencies-cras-equifax-experian-transunion

ClearScore is a platform that allows you to access your credit report and shows the data that Equifax has. The reason you’ve received this recent notification is because we’ve recently started reporting to Equifax. You can read more about what we report and why in this blog post: https://monzo.com/blog/monzo-reports-to-all-credit-reference-agencies-cras-equifax-experian-transunion

ClearScore is a platform that allows you to access your credit report and shows the data that Equifax has. The reason you’ve received this recent notification is because we’ve recently started reporting to Equifax. You can read more about what we report and why in this blog post: https://monzo.com/blog/monzo-reports-to-all-credit-reference-agencies-cras-equifax-experian-transunion

The issue with the credit reference agency is now resolved.

The issue with our credit reference agency has re-occurred, applications for overdrafts, loans, and Monzo Flex may not work currently.

The credit reference agency has told us the issue should be resolved, we're slowly re-opening lending applications and will continue to monitor the situation.

We're currently experiencing some issues processing lending applications due to an issue at a credit reference agency. This will impact applications to take out overdrafts, loans, and Monzo Flex. We're investigating the issue with them now and will provide updates as soon as we have them.

We're currently experiencing some issues processing lending applications due to a an issue at a credit reference agency. This will impact applications to take out overdrafts, loans, and Monzo Flex. We're investigating the issue with them now and will provide updates as soon as we have them.

The earlier problems are now fixed 🎉 Everything should be back to normal, but let us know if you experience anything unusual.

The earlier problems look to be resolved. Everything should be back to normal, but we're keeping an eye on it to be sure 👀

We're getting all the information we need to fix this and will update the status page as soon as we can.

We're getting all the information we need to fix this and will update the status page as soon as we can.

This incident has been resolved.

We are experiencing longer than usual wait times. We apologise for any inconvenience, thanks for your patience.

This incident has been resolved.

We are aware of an issue that may have seen you experience a declined payment. We have looked into this and everything should now be up and running again. We apologise for the inconvenience cause.

Things are back to normal now.

The issues we've been experiencing with the tools we use to speak to customers have now been resolved, but we're a bit busier than normal so please bear with us and we'll get back to you ASAP. Thanks for your patience.

We're experiencing some issues with the tools we use to speak to customers at the moment, so it'll take us longer to get back to your messages - please bear with us. We're also experiencing issues with login. We're working on a fix and will update the status page as soon as we can.

We're getting all the information we need to fix this and will update the status page as soon as we can.

Earlier today some customers were having issues making payments online. This issue is now resolved and payments should be working as normal.

We are aware some customers are having issues making payments online. If you are experiencing problems, please wait a little while and try again.

The longer than usual wait times have been resolved. In-app chat now has usual wait times.

We're currently experiencing longer than usual wait times for in-app chat. If your issue is not urgent, please consider coming back later.

Customers with issues making online payments overnight through 3DS version 2 should be able to try again now successfully. ✅

We are aware some customers are having issues making payments online. If you are experiencing problems, please wait a little while and try again. We are investigating the issue and will resolve it as soon as possible.

The longer than usual wait times have been resolved. In-app chat now has usual wait times.

We're currently experiencing longer than usual wait times for in-app chat. If your issue is not urgent, please consider coming back later.

We're currently experiencing longer than usual wait times. If your issue is not urgent, please consider coming back later.

We've fixed the issue and calls and texts are now working as normal. Sorry for the inconvenience!

We’ve identified the issue which is causing issues for calls right now and we’re working on a fix. In the meantime, we can't answer support calls so if you need to contact us urgently, please use the in-app chat if possible. SMS texts were also briefly affected but we've now fixed this. We’ll post updates here as we know more.

We're getting all the information we need to fix this and will update the status page as soon as we can.

This issue has now been resolved, and there is no further impact.

Due to experiencing minor issues this morning we currently are experiencing longer than normal wait times for a reply in chat and calls. These issues are now resolved and we're working on getting back to customers as quickly as possible.

This issue has now been resolved, and there is no further impact.

This issue has now been resolved and we are currently monitoring our customer support systems closely for any further impact.

We're having some issues accepting calls right now, so it may take a while to reach our team via phone. If you can, please contact us through the in-app chat instead. We're investigating the issue and will provide an update as soon as we know more.

We identified an issue affecting some customers from 15:48 BST until 15:52 BST. This issue has now been resolved and we believe there is no longer any further impact. Delayed transactions should now be visible within your app. If you have any issues, please get in touch with us in the app. Our customer support team is very busy right now but we will endeavour to get back to you as soon as we can.

We identified an issue affecting some customers from 15:48 BST until 16:08 BST. This issue has now been resolved. Some card transactions may be delayed. If your card was declined it is safe to retry payment. If your transaction was accepted, you should see the transaction in your Monzo app in the next few minutes. We are currently monitoring our systems closely for any further impact. We'll update you as soon as we know more, thank you for bearing with us.

We identified an issue affecting some customers from 15:48 BST until 16:08 BST. This issue has now been resolved and we are currently monitoring our systems closely for any further impact. We'll update you as soon as we know more, thank you for bearing with us.

We're getting all the information we need to fix this and will update the status page as soon as we can.

Our phone lines should be back to normal. We'll keep an eye on things, and sorry if it caused you any problems!

Our phone lines are having some trouble, and some calls aren't connecting properly. If it's urgent but you can't get through, please chat to us in the app or try the phone again. We're working on a fix as fast as we can.

Bank transfers are arriving normally and we've received all delayed transactions.

Some bank transfers are taking longer than normal to arrive. These should arrive shortly, so please don't retry.

We're seeing a recovery for app connectivity and card verification related to a wider Cloudflare issue. We continue to monitor the situation and we'll let you know if anything changes.

We're seeing a recovery for app connectivity and card verification related to a wider Cloudflare issue. We continue to monitor the situation and we'll let you know if anything changes.

We’ve identified an issue related to Cloudflare affecting the Monzo app and online card verification. We are currently monitoring the issue and will post more updates as we know more.

We’ve identified an issue with reaching the Monzo app and online card transaction verification. We are currently investigating and will post more updates when we know more information.

You can add your Monzo card to Apple Pay and Google Pay again! We're keeping an eye out for any issues.

Most users are able to add their Monzo card to Google Pay and Apple Pay again, but we are keeping an eye on the issue. We are working with Mastercard to confirm that the issues have been resolved.

We are aware that some customers are unable to add their cards to Google Pay and Apple Pay, just like this morning. We are working with Mastercard to resolve this.

We are aware some customers are unable to add their cards to Google Pay and Apple Pay. This is an issue across multiple Mastercard cards and we are looking to resolve this soon. Please try again later today.

We are aware some customers are unable to add their cards to Google Pay and Apple Pay. This is an issue across multiple Mastercard cards and we are looking to resolve this soon. Please try again later today.

All our services are operating normally right now and all delayed transactions are available in-app. We're working hard to get back to you as soon as possible

All our services are operating normally right now and all delayed transactions are available in-app. We're really busy right now but we're working to get back to you within the next few hours.

All our services are operating normally right now. Transactions you made earlier tonight are still delayed, and we expect to fix those in the next few hours. We're monitoring the situation closely and we're about the issues earlier tonight. We're really busy right now but we're working to get back to you within the next few hours.

Bank transfers may have been delayed. If you have sent a bank transfer, please do not retry unless it has been returned to your account Card transactions were affected, if your card declined earlier it is now safe to retry. Transactions are still delayed so you might not see an instant notification and feed items for card transactions you made earlier. We expect these to be fixed in the next few hours

We're getting all the information we need to fix this and will update the status page as soon as we can.

We're getting all the information we need to fix this and will update the status page as soon as we can.

We're getting all the information we need to fix this and will update the status page as soon as we can.

Since Saturday 27 June, some customers haven’t been able to withdraw money from a number of ATMs. This issue affects some withdrawal attempts made with a Mastercard card. The ATM operator’s working to fix this issue as soon as possible If you have problems withdrawing cash in the meantime, please try another machine. Alternatively, if you have a card on another network (not Mastercard), this may also work.

Since Saturday 27 June, some customers haven’t been able to withdraw money from a number of ATMs. This issue affects some withdrawal attempts made with a Mastercard card. The ATM operator’s working to fix this issue as soon as possible If you have problems withdrawing cash in the meantime, please try another machine. Alternatively, if you have a card on another network (not Mastercard), this may also work.

Since Saturday 27 June, some customers haven’t been able to withdraw money from a number of ATMs. This issue affects all withdrawal attempts made with a Mastercard card. The ATM operator’s working to fix this issue as soon as possible If you have problems withdrawing cash in the meantime, please try another machine. Alternatively, if you have a card on another network (not Mastercard), this may also work.

We’ve resolved an issue with bank transfers that resulted in small amount being delayed for up to 5 minutes. If a transfer into a Monzo account has not arrived, please ask the sender to retry the transfer if it was returned to the sending account. We apologise for the inconvenience.

We are experiencing intermittent problems when sending Faster Payments. Some faster payments could be delayed by a up to a couple of minutes.

We are investigating an issue with faster payments. Bank transfers may be delayed or not work as intended expected.

This has been completed, all affected customers should now have been refunded.

This has been completed, all affected customers should now have been refunded.

We're in the process of refunding duplicate payments; customers affected should receive a refund shortly. We'd also like to apologise for our delay in doing this, and thank you for your patience.

This morning some merchants were identified as submitting duplicate payments. We are working with these merchants and their banks to refund these payments and will keep you updated.

This morning some merchants were identified as submitting duplicate payments. We will be working with these merchants and their banks to refund these payments and will keep you updated.

Bank transfers have been processing normally. Please check the Help section in your Monzo App if you're still having trouble sending or receiving payments.

We are aware that an issue affecting bank transfers to certain banks have been fixed by the affected banks. If you have a declined bank transfer in your app, it is safe to send it again.

The impacted banks are still having issues accepting faster payments which may cause standing orders to be declined. If your payment is declined please try again later once the issues are resolved.

We are aware of certain banks having trouble accepting faster payments, as well as sending payments. If you are having trouble making a payment, or are expecting a payment to come in, it may take some time. We apologise for the inconveniences.

We are aware of certain banks having trouble accepting faster payments, as well as sending payments. If you are having trouble making a payment, or are expecting a payment to come in, it may take some time. We apologise for the inconveniences.

All delayed scheduled payments have now been sent. If you have any questions please get in touch with our customer operations team via the in-app chat.

There's a delay sending scheduled payments this morning and our engineers are working hard to resolve the issue. In the meantime, please don't try to send any delayed scheduled payment manually, as this payment will be sent automatically once we've fixed the issue causing the delay.

This issue has now been resolved and any delayed SMS messages have been delivered.

We had a brief issue sending these text messages. If you’re attempting to complete a payment and are being asked to complete this check, please request a new code. If you receive a message later today, it can be safely ignored.

We're getting all the information we need to fix this and will update the status page as soon as we can.

We're getting all the information we need to fix this and will update the status page as soon as we can.

We're not seeing any new reports of delayed ATM withdrawals, but we're still monitoring the situation

We've noticed that some customers are getting a delayed notification of a failed ATM withdrawal from the last few days. If you remember a Lloyds or Halifax ATM not working recently, then a declined withdrawal notification is nothing to worry about. If you're not sure you used that ATM, please get in touch

This incident has been resolved.

We’ve noticed that some customers are getting a delayed notification of a failed ATM withdrawal from the last few days. If you remember a Lloyds or Halifax ATM not working recently, then a declined withdrawal notification is nothing to worry about. If you’re not sure you used that ATM, please get in touch.

Nationwide payments seem to be processing properly. We will continue to monitor

We’ve noticed that FPS payments to and from Nationwide are taking a while to arrive due to a service disruption at Nationwide. Don’t worry, your payments should still arrive eventually. Unless your payment has been returned to your account, please don't try to send it again

We’ve noticed that FPS payments to and from Nationwide are taking a while to arrive due to a service disruption at Nationwide. Don’t worry, your payments should still arrive eventually.

We’ve resolved issues with the Monzo app, payments and chat. We’re continuing to keep an eye on them. Response times for your chat may be delayed while we get back to everyone

We’ve resolved issues with the Monzo app, payments and chat. We’re continuing to keep an eye on them. Response times for your chat may be delayed while we get back to everyone

At the moment, we're investigating issues with the Monzo app and chat. You may not be able to log in to the Monzo app, and payments might fail. We're working to fix it as soon as possible. (edited)

We are sorry about the inconvenience this may have caused. Everything should be back to normal now.

We're currently investigating an issue with chat and calls at the moment and will update the status page as soon as we can.