Is Mixpanel Down Right Now? Check if there is a current outage ongoing.

Mixpanel is experiencing a website outage due to an issue with an upstream provider. Data ingestion and export are affected as well. We are working to restore service as quickly as possible.

This incident has been resolved.

We're currently experiencing an issue with our blog page. Our team is actively working to resolve the problem and restore full access as soon as possible. We apologize for the inconvenience and appreciate your patience.

We're currently experiencing an issue with our blog page. Our team is actively working to resolve the problem and restore full access as soon as possible.We apologize for the inconvenience and appreciate your patience.

On April 15th, from 12:38 AM UTC to 12:45 PM UTC, our US /import API sent incorrect API responses for up to 10% of traffic. During this period, some requests to the US /import API \(and only this endpoint\) may have received a 200 OK response, even though the events were not successfully ingested. This disruption only affected projects hosted in our US data center. ### Potential Action Required Data sent to the US /import API during this period of time will require resubmission to ensure complete data. * Please ensure those events maintain the same **$insert\_id, time, distinct\_id and event name** so that Mixpanel properly deduplicates any existing data. If you exclusively use Warehouse Connectors and/or the /track API to send data to Mixpanel, no action is required. We are committed to delivering accurate, timely analysis to support your critical decision-making, and we prioritize fast, high-quality customer support. If you have any questions or concerns, please feel free to reach out.

This incident has been resolved.

We are continuing to monitor for any further issues.

From April 15th at 5:38 PM to April 16th at 5:56 AM (PST), Mixpanel experienced degraded performance in one of our ingestion APIs, /import, where some data may not have been ingested correctly. At this moment, we advise our customers to resend any requests that received an empty response along with the '200 OK' code. This disruption only affected projects hosted in our US data center, and more information will be shared shortly. If you have any questions, please don't hesitate to contact our <a href="https://mixpanel.com/get-support">Support team</a>.

From April 15th at 5:38 PM to April 16th at 5:56 AM (PST), Mixpanel experienced degraded performance in one of our ingestion APIs, /import, where some data may not have been ingested correctly. At this moment, we advise our customers to resend any requests that received an empty response - more information will be shared shortly.This disruption only affected projects hosted in our US data center, projects hosted in EU and IN through our Data Residency Programs were unaffected.

Mixpanel will be performing a database maintenance on Monday, April 7 between 1 PM and 3 PM Pacific Daylight Time (UTC-7). There may be a very brief period where the Mixpanel webapp may not be accessible and ingestion may be delayed. We will post progress updates on our status page. If you have any questions, please contact support@mixpanel.com.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

On Feb 20th, from approximately 4:00 AM PST to 6:30 AM PST, Mixpanel experienced degraded performance on one of our Ingestion APIs, appearing as an increase in 504 errors to our /track endpoint. During this period, Mixpanel was unable to accept certain event data sent through the /track endpoints. Event data sent via our /import endpoint, user profile data (via /engage) and group profile data (via /groups) were unaffected. Following this discovery, a fix was deployed and the /track endpoint resumed normal functionality. This disruption primarily affected projects hosted in our US data center. Projects hosted in EU and India through our Data Residency Programs were unaffected.

This incident has been resolved.

We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter and working to restore real-time functionality as quickly as possible. We appreciate your patience during this time.

This incident has been resolved.

We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter and working to restore real-time functionality as quickly as possible. We appreciate your patience during this time.

This incident has been resolved.

We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter.

This incident has been resolved.

We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter.

This incident has been resolved.

We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter and working to restore real-time functionality as quickly as possible. We appreciate your patience during this time.

This incident has been resolved.

We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed, no data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Our service experienced a temporary disruption that affected AWS pipelines and Redshift connectors starting on Thursday, February 20, 2025, at 07:49:31 PST. The issue was resolved, and service was fully restored by 12:00 PST on February 20, 2025. Pipelines and warehouse connector syncs have resumed.

This incident has been resolved. Ingestion APIs were down from 11:04am-11:24am UTC.

A fix has been implemented and we are monitoring the results.

Projects enrolled in the EU Residency program might be experiencing delays in ingestion. As a result, real-time data is delayed for a small subset of projects. At the moment, this issue is only affecting projects enrolled in the EU Residency program and those that are forwarding data from the US to the EU. Our engineering team is investigating the issue right now

On February 4th, from approximately 7:56 am to 2:38 pm UTC, a temporary issue in our system caused a failure to load reports for projects hosted in our EU data center. During this period, all Mixpanel reports failed to load intermittently for these projects. Projects hosted in US and India were not affected. The disruption resulted from a code change that broke the proper queuing of background queries in our system. This overwhelmed our compute cluster, and queries from projects in the EU cluster failed to complete. Once we identified the issue, the change was quickly reverted and reports resumed loading normally. To mitigate future issues, we have added more alerts to our system to catch overload conditions sooner. Additionally, we are adding protection mechanisms to prevent this type of overload from reoccurring. We are committed to delivering accurate, timely analysis to support your critical decision-making, and we prioritize fast, high-quality customer support. If you have any questions or concerns, please feel free to reach out.

This incident has been resolved.

For Projects in the EU Cluster, functionality to load reports should now be recovered. We are continuing to keep a close eye on any further issues.

We are continuing to monitor for any further issues.

Our engineering team has deployed a fix and will continue monitoring its performance. We appreciate your patience throughout this situation. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>.

Projects in the EU cluster continue experiencing issues loading and our engineering team is actively investigating the root cause. We appreciate your patience while we work on this.

Projects in the EU cluster continue experiencing issues loading. Our engineering team is actively investigating a root cause. We appreciate your patience while our team works on this.

Some customers may still experience latency issues when creating/loading reports. If so, please reach <a href="https://mixpanel.com/get-support">contact support</a> and we'll look into your situation.

Reports are back to loading normally. The engineering team is currently investigating the root cause.

Projects in the EU cluster are currently experiencing issues loading. Our engineering team is actively investigating a root cause. We appreciate your patience while our team works on this. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

the success rate of the export API has come back to expected levels and we'll continue monitor the situation

We've recently identified that a subset of projects are running into errors and/or timeouts when querying our raw export API (api/2.0/export). Do note this is specific to our raw export API and is not affecting our pipelines functionality. The team is actively investigating the root cause related to it. We'll provide updates via this channel. Thanks so much for your patience while this is reviewed.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The Engineering team on call has identified the issue. It was caused by a bad deployment a few hours ago. We keep investigating and will provide further updates here.

At approximately 6 AM PST, we detected an issue affecting the loading of Nested Boards across all regions. This issue specifically impacts boards embedded within other boards; all regular boards and reports are loading as expected. Our Engineering team is actively investigating the issue, and we will provide updates here as more information becomes available. Workaround: As a temporary solution, you can access the impacted boards or reports directly by searching for their titles in the search bar. Thank you for your patience as we work to resolve this matter.

This incident has been resolved.

We have identified the transient issue affecting the Query API. We have now recovered and will continue to monitor.

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>.

We have resolved this incident and are actively monitoring for continued performance.

Event data ingestion will resume normal functionality within 30 minutes as the remaining backlog is cleared. Ingestion for all other data has returned to normal functionality.

The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.

The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.

The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.

The ingestion API is experiencing delays. We are actively monitoring performance as the backlog is drained.

A fix has been implemented and we are monitoring the results.

The engineering team has confirmed that our /import API endpoint is down. The team is working on a fix for this.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We have identified issues logging into mixpanel.com and loading Mixpanel reports. Our teams are currently investigating and will update the status here as soon as possible.

On January 8th, from approximately 3:14 pm UTC to 6:00 pm UTC, a temporary service disruption caused degraded performance for our Ingestion APIs. During this period, Mixpanel was unable to accept certain data sent through the Ingestion API endpoints, including event data \(via /track and /import\), user profile data \(via /engage\), and group profile data \(via /groups\). This disruption resulted from an [outage with one of our upstream service providers](https://status.cloud.google.com/incidents/ghMho2Gka33Exr9UNavz). Following their recovery, our Ingestion APIs resumed normal functionality. The disruption primarily affected projects hosted in our US data center. Projects hosted in EU and India through our Data Residency Programs were unaffected. ### Potential Action Required Data sent during this period of time that resulted in an error was not stored on our end and may require resubmission. * If you have already implemented the [recommended retry behavior](https://developer.mixpanel.com/reference/import-events?#rate-limits), your requests were likely ingested once the services were restored and no additional action is necessary. * If you have not implemented the recommended retry behavior, you will need to resend data for the affected period. The data you are resending includes any events already seen in Mixpanel, so please ensure those events maintain **the same $insert\_id, time, distinct\_id, and event name** so that Mixpanel properly deduplicates the data. If you have not already implemented automatic retry behavior for your ingestion pipeline we would highly recommend doing so. We are committed to delivering accurate, timely analysis to support your critical decision-making, and we prioritize fast, high-quality customer support. If you have any questions or concerns, please feel free to reach out.

This incident has been resolved.

This incident has been resolved.

A fix has been deployed to restore the /import, /track, and /engage ingestion API endpoints. A small backlog in the ingestion queue is being processed. We are actively monitoring the situation and will provide ongoing updates as progress continues.

We deployed a partial fix to enhance the availability of the /import endpoint. Our engineering team is actively working to fully restore service for the /track and /engage endpoints.

We are continuing to work on a fix for this issue.

We are currently experiencing a service disruption affecting our ingestion endpoints. The root cause of this issue has been resolved by our upstream provider but our systems are still in the process of recovering. Our engineering team is currently actively working to restore full functionality as quickly as possible. We will keep on providing updates every 30 minutes or sooner if significant progress is made. We understand the critical nature of the issue and sincerely apologize for the inconvenience it is causing. Thank you for your patience and understanding as we work to resolve this.

We have identified an issue with an upstream provider and our Engineering team is currently reviewing it. We will share further updates soon.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

From approximately 3:30PM UTC a subset of servers that serve the ingestion API endpoint served 502 errors. Updates to this incident will be made shortly. We sincerely appreciate your patience. If you have any questions, please contact support@mixpanel.com.

This incident has been resolved.

We're experiencing an elevated level of errors in loading reports for projects with EU data residency and are currently looking into the issue.

We identified an edge case issue for some US/EU projects that submitted GDPR deletion requests starting on November 20th, where there could be potential missing data for distinct_ids that were not part of the deletion request. The issue has been resolved as of December 11th. We have recovered all affected data as of December 18th.

A fix was implemented, and the incident should now be resolved.

We have identified an issue causing certain users not to be able to log in. Our Engineering team is actively working on restoring access as quickly as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing delays with our data ingestion and shuffling pipeline. No data is being lost but as a result, real-time data is delayed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

A fix has been implemented for the shuffling delay and we are monitoring the results.

Ingestion delay issue has been resolved but some projects are still experiencing shuffling delays so projects using ID merge may still see unique users counts and funnel conversion not reflecting as merged within normal time frames.

The issue has been identified and a fix is being implemented.

We are experiencing delays with our data ingestion and shuffling pipeline to projects with US data residency. No data is being lost but as a result, real-time data is delayed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing delays with our data ingestion pipeline to projects with EU data residency. No data is being lost but as a result, real-time data is delayed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue. We are also experiencing increased errors when creating and updating Lookup Tables. If you have any questions, please contact support.

We are experiencing delays with our data ingestion pipeline. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

This incident has been resolved.

The backlog of events in the EU has been processed and events are back to real-time. The team will keep monitoring the situation. Thanks a lot for your patience.

We keep monitoring the fix for the delayed /import data in the EU and the expected resolution time is around 1 hour. We will keep posting updates here. Thanks again for your patience while we resolve this issue.

The Engineering team implemented a fix to process the current queue of delayed imported events in the EU. We are actively working and monitoring the situation so we'll keep this status page updated with an approximate timeline. Thanks for your patience.

We're experiencing delays in processing real-time data for some EU projects due to an issue with our import pipeline. Rest assured, no data is being lost. Our engineering team is actively investigating and working to resolve this as quickly as possible. We will provide further updates as soon as we have more information. In the meantime, please contact support if you have any questions.

This incident has been resolved.

Updating the status to monitoring.

The data ingestion backlog has been processed. Events should now be up to date. We will continue to monitor the situation. If you are still experiencing a data delay or have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>.

our engineering team continues to work on the backlog of events and profile updates. We'll provide an additional update within an hour on the progress and status.

the team is seeing a much improved rate to catch up with events and profiles in the queue. The current rate should indicate catching up with real time in about an hour. We will keep monitoring and update the page accordingly.

Engineering continues to work on the backlog; we'll provide an update in the timeline as soon as we have additional news

The new solution implemented looks to be working correctly. As we have a queue of pending event and profile updates to process, the current estimation is about 2 hours before it catches up. We'll keep updating as we work through it.

The solution implemented has helped on the storage side but we're still investigating another issue causing the delays. The team doesn't have an updated at this time but we'll keep working on the issue and update the status as soon as possible

A solution is being implemented and the current estimated time for events to catch up to real time is about an hour. The engineering team is actively working and monitoring this so we'll keep this page updated with updated timelines. Thanks for your patience.

The current incident is caused by an issue with one of our service providers. The engineering team has identified that the Export and Query APIs are affected as well. Data collection is not affected, so no data is being lost. The engineering team is currently implementing a workaround while they wait for the service provider to resolve the issue on their end. We really appreciate your patience in the meantime. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>.

We are experiencing delays with our data ingestion pipeline for US and EU Projects. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

This incident has been resolved.

We are experiencing delays with our data import pipeline for projects in the EU cluster. As a result, real-time data sent to our import endpoint is delayed. No data is being lost and messages will resume sending once the backlog in the queue has been processed. Engineering has already identified the issue and implemented a fix. They are continuing to monitor the backlog as it burns down. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are experiencing delays with our data import pipeline for projects in the EU cluster. As a result, real-time data sent to our import endpoint is delayed. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

We have identified the issue and implemented a fix. We are monitoring the results of the fix.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue. Ingestion queues are draining and /import requests should be successful

The issue has been identified and a fix is being implemented.

Correction, ingestion traffic to our /track endpoint is being temporarily delayed. No event data to /track is being lost and all events ingested will appear in projects after the queues are drained. Event traffic to the /import API will be experiencing errors.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We have identified issues logging into mixpanel.com and loading mixpanel reports. Additionally we are experiencing temporary delays with our data ingestion pipeline and export apis and are working to restore service as quickly as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We have identified issues loading mixpanel boards and are working to restore service as quickly as possible.

The issue is considered resolved as all the queues with delayed events caught up. All delayed events during the incident should appear in EU projects now and now new events imported are ingested as usual.

Our Engineering team has deployed a fix to drain the queue of delayed events. We will provide an update once the queues are drained. No event data is being lost and all events ingested will appear in projects after the queues are drained.

We are currently investigating an ingestion delay in our /import endpoint affecting EU projects.

This incident has been resolved.

We continue to process the data backlog. We have made a lot of progress in processing the data queue but expect to take a couple more hours until a full resolution. Thank you for your patience while we work on resolving this.

We are continuing to process the data backlog. At this time, more than 24-hour delays with ID Merge are still expected. Thank you for your patience while we work on resolving this.

A fix has been implemented and we are monitoring the results. Delays with ID Merge can still be expected during this time and we will update once the data has caught up.

The issue has been identified and a fix is being implemented.

We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

The queue of backlogged events has caught up by now and real-time processing is back. We'll continue to monitor the situation.

The engineering team has issued a fix and we expect the queue of backlogged events to catch up within an hour.

We are experiencing delays with our data ingestion pipeline for projects in the EU cluster. As a result, real-time data is delayed. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

The incident is now fully resolved. All delayed data has been ingested correctly and all systems are back to normal.

The Engineering team has identified the issue causing the data delays and deployed a fix. We are currently monitoring the situation as we have started draining the delayed queue of data. Real time data is now appearing as usual in reports but the delayed data ingested during the incident have an approximate ETA of 4 hours. There was no data loss attributed to this incident. Please, contact Support if you have any follow-up questions.

Update: We keep experiencing delays with our data ingestion pipeline. Our Engineering team in San Francisco is currently investigating the issue and we will provide updates here as soon as we have an update. Real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any further questions, please contact support.

We are experiencing delays with our data ingestion pipeline for US Projects. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue. Thank you for your patience in the meantime.

The issue has been identified and a fix is being implemented.

We are experiencing delays with our data ingestion pipeline. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

At this time we've detected issues loading retention reports; our engineering team has started the investigation and we aim to solve this as soon as possible. If you have any questions, please contact <a href="https://mixpanel.com/get-support">support</a>.

The incident reported earlier has been successfully resolved. Our monitoring over the past few hours has not detected any further delays or disruptions. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

We are experiencing delays with our data ingestion pipeline. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue where reports for projects in the EU cluster are not loading. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

Version v2.51.0 of our Javascript SDK included a change to the default behavior of UTM tracking which disabled the persistence of UTM properties as super properties. This resulted in events only having the UTM information tracked on them if that UTM information was present on the URL the event was triggered from unless the initialization option {stop_utm_persistence: false} was set. We've reverted this change so that UTM information is persisted as a super property in v2.52.0 which was released 6/7/2024 12PM PT. We recommend the {stop_utm_persistence: true} initialization option if you use multi-touch attribution models in Mixpanel. Please refer to our attribution documentation (https://docs.mixpanel.com/docs/features/attribution) for how to properly attribute data sent in during this time or reach out to our support team with further questions.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We're experiencing an elevated level of errors loading reports for projects with EU data residency and are currently looking into the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing delays impacting some US projects' Pipeline Exports. Our Engineering team on call has been alerted and is initiating an investigation to identify and resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work diligently to restore normal operations. We'll provide updates as soon as more information becomes available here. If you have additional questions, please reach out to <a href="https://help.mixpanel.com/hc/en-us/requests/new">support</a>.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. This is currently affecting EU projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing delays with our data ingestion pipeline for US and EU Projects. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact <a href="https://mixpanel.com/get-support">contact support</a>.

Mixpanel experienced degraded /track and /engage API performance between 9pm to 10pm Pacific Time. This caused an increase in failures and latency to receive successful response for events tracked and profile updates sent to Mixpanel. This affected only US projects. The engineering team has released a fix for the issue. There also may have been some data loss if you do not have retry logic for your event tracking and profile updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing delays with our data ingestion pipeline for US Projects. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing delays with our data ingestion pipeline for US Projects. As a result, real-time data for a subset of projects is delayed. No data is being lost. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support.

This incident has been resolved.

A fix was implemented, and reports should now be loading. We are monitoring the results.

The issue has been identified, and a fix was implemented.

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. This is currently affecting US projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We're currently experiencing delays impacting some projects with people pipelines (export). Our Engineering team on call has been alerted and is initiating an investigation to identify and resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience as we work diligently to restore normal operations. We'll provide updates as soon as more information becomes available here.