Mixpanel Incident History

From April 15th at 5:38 PM to April 16th at 5:56 AM (PST), Mixpanel experienced degraded performance in one of our ingestion APIs, /import, where some data may not have been ingested correctly. At this moment, we advise our customers to resend any requests that received an empty response - more information will be shared shortly.This disruption only affected projects hosted in our US data center, projects hosted in EU and IN through our Data Residency Programs were unaffected.

Mixpanel will be performing a database maintenance on Monday, April 7 between 1 PM and 3 PM Pacific Daylight Time (UTC-7). There may be a very brief period where the Mixpanel webapp may not be accessible and ingestion may be delayed. We will post progress updates on our status page. If you have any questions, please contact support@mixpanel.com.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter and working to restore real-time functionality as quickly as possible. We appreciate your patience during this time.

This incident has been resolved.

We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as possible. We appreciate your patience as we resolve this matter.