Historical record of incidents for Mighty Networks
Report: "Newly uploaded images are not rendering"
Last updateThe issue has been identified and a fix is being implemented.
Our provider for delivering images (ImgIX) is having issues with newly uploaded images. They have identified the issue and are working on a fix. For more details, see: https://status.imgix.com/ This does not affect existing images and all uploaded images will render properly as soon as they have resolved the issue.
Report: "To roll out some new updates, Mighty Insights™ will be inaccessible for a brief period."
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
To roll out some new updates, Mighty Insights™ will be inaccessible for a brief period.
Report: "Mighty Insights™ Updates"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
To roll out some new updates, Mighty Insights™ will be inaccessible for a brief period.
Report: "Issues with members joining Plan Access Networks"
Last updateWe have resolved this issue. If you're still seeing the issue, refresh your browser and try again.
We have implemented a fix and will monitor.
We are experiencing an issue where some buttons on Plan Access Network landing pages are not navigating users to plans to purchase. We are currently investigating the cause of this issue. New members are still able to join by scrolling down and clicking on plans.
Report: "Issues with Android login"
Last updateService Functionality Restored for Most Users
We are still investigating the root cause of some Android users are unable to log in.
We are currently experiencing an issue where some Android users are not able to log into the app. We are currently investigating this issue.
Report: "Issues with livestreaming"
Last updateWe have quickly recovered and livestreams are launching correctly now.
We are experiencing an issue that is causing livestreams to fail and are investigating the root cause.
Report: "Issue with temporary Mobile App outage"
Last updateThe impact of this incident was that for about 17 minutes, mobile users wouldn’t have been able to open the app
Report: "Issue with livestream recordings"
Last updateWe have resolved this issue.
We are experiencing an issue where livestreams are not being recorded. We are investigating this issue now.
Report: "Issues with AI Features"
Last updateThis incident has been resolved.
We are experiencing issues for AI features like article generation, similarity summary generation and others that depend on AI. The issue is due to a 3rd party service outage.
Report: "Issues with AI Features"
Last updateThis incident has been resolved.
The 3rd party service has identified the issue and is working on a fix.
We are experiencing issues for AI features like article generation, similarity summary generation and others that depend on AI. The issue is due to a 3rd party service outage.
Report: "Issues with AI features"
Last updateThis incident has been resolved.
We are experiencing issues for AI features like article generation, similarity summary generation and others that depend on AI. The issue is due to a 3rd party service outage.
Report: "We are experiencing issues serving web requests"
Last updateWeb requests were down for approximately 1 minute 30 seconds. Web request were down from 2:36pm to 2:37pm
Report: "Issues with updating member profiles"
Last updateFor a brief period, members were not able to update their profiles. We have since resolved this issue.
Report: "Issues with errors and performance"
Last updateWe briefly experienced an issue early this morning where users were randomly receiving error messages and experienced slowed performance. The issue has been resolved.
Report: "Issues with errors on the platform"
Last updateWe briefly experienced an issue where users were randomly receiving error messages and slowed performance. The issue has been resolved.
Report: "Issues with loading some images"
Last updateThis incident has been resolved.
We are continuing to work on a fix for this issue.
Our image processing vendor is currently experiencing an issue where some images on the platform may not appear but will return once the issue is resolved. We are awaiting updates from the vendor about a resolution.
Report: "Issues with error messages"
Last updateWe were experiencing an issue where some users would have received random error messages for roughly 20 minutes. The issue has been resolved.
Report: "Delayed Emails"
Last updateMailgun has resolved this issue.
Our email provider, Mailgun, is experiencing an outage resulting in a small fraction of emails being delayed or not sent at all. Mailgun is implementing a fix for this issue.
Report: "Delayed Notifications"
Last updateAll delayed Notifications have been processed.
We have identified an issue that caused small fraction of Notifications to not be delivered over the last 3 days. We have identified the root-cause and a fix is in place. The problem arose due to a technology upgrade intended to accelerate notifications. We will be re-sending notifications from the last 6 hours, which will result in delayed notifications going out. Notifications prior to that will not be re-sent.
Report: "Search service degraded"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We are currently experiencing issues with our search service causing searches to be incomplete for fail. Our Incidence Response team is currently investigating issues
Report: "Livestream Ready to Go form on WEB shows errors for Camera and Microphone"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented. In the meantime, go ahead and click GoLive and ignore the errors. You'll be able to Go Live
Report: "Issues with chat thread messages"
Last updateThis incident has been resolved.
We have put out an app update to address the issue, and we are monitoring progress.
We are currently investigating an issue where some messages in chat threads are not visible on iOS.
Report: "General degradation across the platform"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are experiencing some degradation and are actively investigating the issue.
Report: "Issue with loading on the platform"
Last updateThis incident has been resolved.
All systems are stable, and all Mighty Networks are back to normal. We'll continue to monitor.
A fix has been implemented and we are monitoring the results.
Performance is now stable for *all* Networks, and we're continuing to monitor. Next update in 30 minutes.
With our updates in place, performance for Community Plans and up continues to stabilize. Next update in 30 minutes.
We are continuing to investigate this issue.
We are still experiencing an issue with loading on our platform. We are still investigating the cause.
Report: "We are experiencing issues serving web requests"
Last updateThis incident has been resolved.
We have identified the issue and are working on a resolution right now.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Issues with coursework notifications"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are investigating an issue where members aren't receiving notifications about new unlocks in courses.
Report: "Vimeo Issue With Mobile Embeds"
Last updateVimeo has resolved this issue. Embeds from Vimeo are now accessible on mobile platforms.
Vimeo is currently experiencing an issue preventing their embeds from properly appearing on mobile web and within Mighty's native apps. We'll provide an update as soon as they're able to resolve the issue, and you can also reach out to Vimeo support: https://vimeo.com/help/contact
Report: "Site Down"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We have identified the issue and our engineers are currently working on a solution.
We have identified the issue and our engineers are currently working on a solution.
Report: "Email notifications and email validations are intermittently working"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Our 3rd party provider for emails is dealing with an outage. They have identified the issue and are implementing a fix.
Report: "Email notifications and email validations are intermittently working"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Report: "Delayed Processing"
Last updateThis incident has been resolved.
The site is experiencing delays in notifications, emails and content updates. We are currently working to resolve the issue.
Report: "LiveStream Recordings and Previews show an error page"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have rolled out a fix and are monitoring
We have identified the problem and are rolling out a solution
Customers are seeing an error page in the Livestream Recording as well as the preview of the Livestream in-product. Livestreams themselves are working as expected.
Report: "Issue with navigation on mobile web browsers"
Last updateWe experienced an issue with a percentage of traffic navigating on mobile web browsers. The issue has since been resolved.
Report: "Issues with Mighty Insights"
Last updateThis incident has been resolved. Mighty Insights is loading correctly.
We are currently experiencing an issue where Insights are not loading. We are investigating this issue now.
Report: "Errors when loading some profile pages with tags and badges on Web"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Issue with delayed notifications and background processes"
Last updateThis issue has been resolved.
A fix has been implemented and we are monitoring results.
We are currently experiencing a slight delay with notifications and some background processes. We are currently investigating this issue.
Report: "Delayed processing"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The site is experiencing delays in notifications, emails and content updates. We are currently working to resolve the issue.
Report: "Issue with livestreaming"
Last updateThis incident has been resolved.
We are experiencing an issue where livestreams are not starting. We are currently investigating this issue.
We are currently investigating this issue.
Report: "Issues with accessing the platform"
Last updateThis issue has been resolved. The platform is accessible. Some users in Eastern Europe, Eastern Africa, and the Middle East will not receive a daily digest today but will receive them again tomorrow and going forward.
A fix has been implemented and the platform is accessible again. We are monitoring right now to confirm details.
We are continuing to investigating this issue and will update as we get more information.
We are currently experiencing an issue where the platform is inaccessible. We are investigating the cause of the issue now.
Report: "Issues with links in notification emails"
Last updateWe experienced an issue where links in notification emails were not loading correctly on web browsers. We identified the issue and have resolved it.
Report: "Issue with accessing the platform"
Last updateThis issue has been resolved.
A fix has been implemented and we are monitoring the results now.
We have identified the root cause of the issue and are working on a resolution.
We are currently experiencing an issue where the platform is down. We are currently investigating the issue.
Report: "Log in with Facebook Issue"
Last updateThis issue has been resolved. We have updated our iOS and Android apps this morning, and all users are now able to login using the Facebook option.
The issue is resolved on all Web clients (both on desktop and phones). The Mighty Networks Mobile apps (iOS and Android) are still impacted. Please note the issue with Facebook logins does not apply to any Pro apps.
We are currently experiencing an issue that is prohibiting all Facebook logins. We are investigating the issue.
Report: "Issues with accessing the platform"
Last updateWe experienced an issue where the platform was inaccessible for 7 minutes. Our system capacity was reduced and caused access requests to be lost for a short period. The issue has since been resolved.
Report: "Issue with Livestream"
Last updateThis incident has been resolved
We are experiencing an issue that is preventing new Livestreams from being created. Refreshing and restarting again has had some success in creating a new Livestream.
Report: "Issue with Email Provider"
Last updateThis incident has been resolved.
A fix has been implemented and is being montiroed.
The issue has been identified by Mailgun
Our third-party email provider, Mailgun, is experiencing an outage that may result in failed email delivery to addresses in the EU region. They are currently investigating the situation.
Report: "Issue with all Network Loading"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently experiencing issues across all Mighty Networks resulting in loading errors. We are currently investigating the issue.
Report: "Issue with Livestreams that may have impacted the ability to join"
Last updateNew attendees may have experienced an error when trying to join Livestreams with 2000+ attendees
Report: "Issues with Vimeo embeds on iOS"
Last updateThe Mighty Networks app has been updated. This issue has been resolved.
We have identified the issue and will be resolving it with an app update on iOS.
We are currently experiencing an issue where iOS users are not able to watch Vimeo video embeds, and we are investigating this issue.
Report: "Issues with Android app"
Last updateThis incident has been resolved.
We have deployed a resolution to this issue and are monitoring the results.
We are aware of an issue with some members using the Android app are unable to access Networks. We are looking into this issue now.
Report: "Realtime Messages Delayed"
Last updateThis incident has been resolved.
We have shifted our traffic to unaffected zones. We are waiting for our realtime vendor to fully recover.
Amazon is having networking issues. This may affect Chat realtime delivery, typing indicators, and presence indicator. We are actively working to move our traffic out of the affected zones.
We are currently experiencing delayed realtime events due to downtime with a third party vendor. This may affect Chat realtime delivery, typing indicators, and presence indicator.
Report: "Issue with realtime events"
Last updateThis issue has been resolved.
Our third party vendor has pushed a fix and we are monitoring the results.
We are currently experiencing delayed realtime events due to downtime with a third party vendor. This may affect Chat realtime delivery, typing indicators, and presence indicator.
Report: "Issue with degraded performance"
Last updateThis issue has been resolved.
Our vendor for notifications has implemented a fix, and we are monitoring the results.
We are currently investigating delayed realtime events. This may affect Chat realtime delivery, typing indicators, and presence indicators.
Report: "Issues with degraded performance"
Last updateThis incident has been resolved.
Our vendor has implemented a fix and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating delayed realtime events. This may affect Chat realtime delivery, typing indicators, and presence indicators.