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Middesk is currently Operational

Last checked 2025-06-14T13:27:52.043Z from Middesk's official status page

Historical record of incidents for Middesk

Jun 12, 2025

Report: "Latency issues throughout infrastructure"

Last update 2025-06-12T18:41:02.662Z

investigating2025-06-12T18:41:02.658Z

We are currently investigating latency problems related to upstream issues from our infrastructure provider.

May 24, 2025

Report: "Elevated Latency and Error Rates on API Endpoints"

Last update 2025-05-24T01:46:42.133Z

resolved2025-05-23T19:14:00.000Z

We observed elevated error rates and latency affecting several endpoints of the Middesk API for a duration of 6 minutes. The root cause has been identified and a fix has been implemented. We are actively monitoring the API to ensure continued stability.

May 23, 2025

Report: "Elevated Latency and Error Rates on API Endpoints"

Last update 2025-05-23T14:14:00.000Z

Resolved2025-05-23T14:14:00.000Z

Apr 22, 2025

Report: "Texas SOS site is down"

Last update 2025-04-22T17:08:54.392Z

resolved2025-04-22T17:08:54.371Z

This incident has been resolved.

investigating2025-04-17T20:34:48.000Z

The Texas Secretary of State site is down and has been affecting our manual fulfillment and data freshness of our liens and documents products in that state.

Feb 18, 2025

Report: "TN SOS Incident"

Last update 2025-02-18T15:10:33.114Z

resolved2025-02-18T15:10:33.096Z

The Tennessee Secretary of State's transition to their charity and business filing system (TnCaB) is complete as of this morning at 8:00AM CT. All filings through February 12, 2025 have been reported as processed by their office.

identified2025-02-11T20:00:49.000Z

Starting on February 11, 2025, at 12:00 PM Central, the TN SOS will be updating its search website, so services like business entity search and lien searches will be unavailable until the site is back up on Tuesday, February 18, 2025, at 8:00 AM Central. As a result, any verification, SOS documents, and lien search requests requiring TN searches may be delayed until then. The lien search data is currently through February 2, 2025, the last available data before the outage.

Dec 26, 2024

Report: "Florida Identity & SOS Documents Request Delays"

Last update 2024-12-26T18:22:15.726Z

resolved2024-12-26T18:22:15.711Z

This incident has been resolved.

identified2024-12-21T01:13:08.437Z

FL SOS is currently updating its search website through December 26, 2024. As a result, any Verification and SOS Documents requests requiring FL searches may be delayed until then.

Dec 21, 2024

Report: "Vermont UCC Search Delays"

Last update 2024-12-21T01:14:40.097Z

resolved2024-12-21T01:14:40.083Z

This incident has been resolved.

identified2024-12-13T00:34:58.794Z

VT UCC is currently updating its search website through December 16, 2024. As a result, any UCC Searches requiring VT searches will be delayed until then.

Nov 5, 2024

Report: "Delays in processing businesses"

Last update 2024-11-05T20:07:30.112Z

resolved2024-11-05T20:07:30.092Z

This incident has been resolved.

investigating2024-11-05T19:49:02.433Z

We are currently investigating this issue.

Sep 12, 2024

Report: "Delays in business turnaround time"

Last update 2024-09-12T18:19:04.406Z

resolved2024-09-12T18:19:04.390Z

This incident has been resolved.

identified2024-09-12T17:32:09.152Z

There are delays in processing some businesses. We are currently investigating the issue.

Sep 5, 2024

Report: "High Middesk API Error Rate"

Last update 2024-09-05T17:53:35.002Z

resolved2024-09-05T17:53:34.990Z

This incident has been resolved.

monitoring2024-09-05T17:40:17.364Z

Several endpoints in the Middesk API started returning errors in the past 10 minutes. We've identified the cause and shipped a fix. We're continuing to monitor the API.

Aug 9, 2024

Report: "Requests may be delayed due to Crowdstrike outage"

Last update 2024-08-09T19:55:16.577Z

resolved2024-07-20T02:00:36.000Z

This incident has been resolved. All services are fully operational.

monitoring2024-07-19T14:54:45.636Z

Requests may be delayed, as issues with CrowdStrike are impacting certain government portals that are used in the processing of some parts of our product. We're monitoring the situation and will communicate plans to any impacted customers shortly.

May 4, 2024

Report: "Delays in processing businesses"

Last update 2024-05-04T19:51:14.493Z

resolved2024-05-04T19:51:14.480Z

This incident has been resolved.

identified2024-05-04T19:40:58.233Z

The issue has been identified and a fix is being implemented.

investigating2024-05-04T19:21:57.477Z

We are continuing to investigate this issue.

investigating2024-05-04T19:12:27.559Z

We are currently investigating this issue.

Jan 20, 2024

Report: "Elevated API endpoint latency and error rate"

Last update 2024-01-20T03:15:12.987Z

resolved2024-01-20T03:15:12.973Z

This incident has been resolved. The root cause has been identified and fixed and

monitoring2024-01-19T21:54:02.720Z

System latency is returning to normal. We're continuing to monitor.

investigating2024-01-19T21:44:18.396Z

We've identified and mitigated the issue. We're working to reduce business processing latency.

investigating2024-01-19T20:56:35.277Z

We are currently investigating this issue.

Dec 1, 2023

Report: "Delays in processing businesses requesting litigations"

Last update 2023-12-01T18:36:46.840Z

resolved2023-12-01T18:36:46.824Z

This incident has been resolved.

investigating2023-11-30T20:57:30.772Z

We are continuing to investigate this issue.

investigating2023-11-30T20:57:23.115Z

We are currently investigating this issue.

Oct 17, 2023

Report: "CA Secretary of State site is down"

Last update 2023-10-17T18:58:53.552Z

resolved2023-10-17T18:58:53.539Z

The California Secretary of State is back online!

investigating2023-10-16T22:52:34.681Z

The California Secretary of State site is down and has been affecting our manual fulfillment of our identity, verify, liens and documents products in that state.

Sep 24, 2023

Report: "Delays in business processing"

Last update 2023-09-24T22:14:14.221Z

resolved2023-09-24T22:11:13.446Z

This incident has been resolved.

identified2023-09-24T21:57:48.364Z

We are currently investigating the issue.

Sep 12, 2023

Report: "Delays in processing industry classification reports"

Last update 2023-09-12T18:32:20.766Z

resolved2023-09-12T18:32:20.743Z

This incident has been resolved.

investigating2023-09-12T18:20:57.198Z

We are currently investigating this issue.

May 13, 2023

Report: "Litigations outage"

Last update 2023-05-13T20:18:28.059Z

resolved2023-05-13T20:18:28.037Z

This incident has been resolved.

investigating2023-05-13T15:28:57.937Z

We are continuing to investigate this issue.

investigating2023-05-13T15:28:13.993Z

We are currently investigating this issue.

Feb 5, 2023

Report: "Degraded performance"

Last update 2023-02-05T14:36:53.206Z

resolved2023-02-05T14:36:53.191Z

This incident has been resolved.

monitoring2023-02-05T14:14:05.213Z

The issue has been identified and resolved. Service has returned to fully operational. We are continuing to monitor system performance.

investigating2023-02-05T13:57:32.073Z

We are currently investigating this issue.

Dec 22, 2022

Report: "Delays in business processing"

Last update 2022-12-22T06:34:54.257Z

resolved2022-12-22T06:34:54.243Z

This incident has been resolved.

investigating2022-12-22T06:30:32.611Z

We are currently investigating this issue.

Nov 7, 2022

Report: "Customers can not mark businesses as "approved""

Last update 2022-11-07T21:02:15.754Z

resolved2022-11-07T21:02:15.740Z

This incident has been resolved.

identified2022-11-07T20:16:29.528Z

The issue has been identified and a fix is being implemented.

Oct 18, 2022

Report: "Businesses are failing to create"

Last update 2022-10-18T23:32:52.133Z

resolved2022-10-18T23:32:52.118Z

The offending change was rolled back and Businesses are now able to be created again.

investigating2022-10-18T23:22:50.713Z

We are currently investigating this issue.

Report: "Agent Dashboard inaccessible"

Last update 2022-10-18T22:56:10.589Z

resolved2022-10-18T22:56:10.571Z

This incident has been resolved.

investigating2022-10-18T21:49:00.145Z

We are investigating an issue where the Agent dashboard is unresponsive upon login.

Oct 14, 2022

Report: "Users unable to login"

Last update 2022-10-14T14:01:42.921Z

resolved2022-10-14T14:01:42.908Z

identified2022-10-14T13:48:46.451Z

The issue has been identified and we're actively deploying a change to resolve the issue.

Aug 26, 2022

Report: "Downtime caused by issues with internal search data"

Last update 2022-08-26T21:24:57.204Z

resolved2022-08-26T20:50:34.284Z

The incident has been resolved.

monitoring2022-08-26T20:43:47.677Z

The issue has been resolved. We apologize for the unexpected downtime. We will be monitoring for any additional issues.

identified2022-08-26T20:37:54.095Z

A fix for the issue is in place and we anticipate to be operational again in less than 30 minutes.

identified2022-08-26T20:32:01.490Z

The issue has been identified and a fix is being executed.

Aug 5, 2022

Report: "Incident with database slowdown"

Last update 2022-08-05T06:52:51.122Z

resolved2022-08-04T20:59:18.583Z

The incident has been resolved.

monitoring2022-08-04T20:52:16.365Z

A fix is in place and we are monitoring for any additional issues.

investigating2022-08-04T20:51:24.947Z

We are continuing to investigate this issue.

investigating2022-08-04T20:02:14.156Z

We are currently investigating this issue.

Jul 12, 2022

Report: "Issues with PDF generation"

Last update 2022-07-12T17:22:20.321Z

resolved2022-07-12T17:22:20.304Z

This incident has been resolved.

investigating2022-07-12T17:21:59.212Z

We are continuing to investigate this issue.

investigating2022-07-12T17:18:07.010Z

We are continuing to investigate this issue.

investigating2022-07-12T15:35:37.693Z

We are currently investigating this issue.

Jun 21, 2022

Report: "Dashboard and API unavailable"

Last update 2022-06-21T07:10:09.409Z

resolved2022-06-21T07:10:09.396Z

This incident has been resolved.

investigating2022-06-21T06:46:13.572Z

Users may experience errors or timeouts reaching Middesk's services. We are investigating the issue.

investigating2022-06-21T06:43:32.729Z

We are currently investigating this issue.

Jun 2, 2022

Report: "Delays in business processing"

Last update 2022-06-02T19:02:01.725Z

resolved2022-06-02T19:02:01.713Z

This incident has been resolved.

monitoring2022-06-02T18:55:56.427Z

A fix has been implemented and we are monitoring the results.

investigating2022-06-02T18:13:30.166Z

We are currently investigating this issue.

May 14, 2022

Report: "Middesk system elevated error rates"

Last update 2022-05-14T09:53:44.346Z

resolved2022-05-14T09:30:13.615Z

This incident has been resolved.

investigating2022-05-14T09:29:52.801Z

We are continuing to investigate this issue.

investigating2022-05-14T09:18:24.655Z

We are currently investigating this issue.

Apr 11, 2022

Report: "Middesk API returning 500 errors"

Last update 2022-04-11T19:51:19.711Z

resolved2022-04-11T19:51:19.697Z

This incident has been resolved.

identified2022-04-11T19:41:36.079Z

We are continuing to work on a fix for this issue.

identified2022-04-11T19:36:32.910Z

The issue has been identified and a fix is being implemented.

Feb 22, 2022

Report: "Webhook event delays in sandbox"

Last update 2022-02-22T18:04:06.395Z

resolved2022-02-22T18:04:06.377Z

This incident has been resolved.

monitoring2022-02-22T17:52:19.166Z

A fix has been implemented and we are monitoring the results.

identified2022-02-22T17:36:39.196Z

The issue has been identified and a fix is being implemented.

investigating2022-02-22T17:25:54.192Z

We're currently investigating issues related to events firing in the sandbox environment.

Aug 31, 2021

Report: "Dashboard availability"

Last update 2021-08-31T14:18:49.340Z

resolved2021-08-31T14:18:49.324Z

This incident has been resolved.

investigating2021-08-31T14:18:21.251Z

We are continuing to investigate this issue.

investigating2021-08-31T14:05:47.509Z

We are continuing to investigate this issue.

investigating2021-08-31T14:03:32.411Z

We are currently investigating this issue.

Mar 17, 2021

Report: "Partial outage of report processing due to 3rd party outage"

Last update 2021-03-17T18:22:44.325Z

resolved2021-03-17T18:22:44.308Z

This incident has been resolved.

identified2021-03-17T17:53:44.930Z

We are experiencing an intermittent network connectivity issue and working on a mitigation/fix.

Jan 29, 2021

Report: "Degraded performance of report processing"

Last update 2021-01-29T15:43:11.693Z

resolved2021-01-29T15:43:11.682Z

This incident has been resolved.

monitoring2021-01-29T15:20:45.088Z

We've rolled out a change to mitigate the impact of the interruption. We're currently monitoring its effect.

monitoring2021-01-29T15:19:59.287Z

A fix has been implemented and we are monitoring the results.

identified2021-01-29T14:41:40.235Z

We are continuing to work on a fix for this issue.

identified2021-01-29T14:41:30.007Z

We are currently investigating slow processing due to a third party outage.

Dec 24, 2020

Report: "IRS TIN matching unavailable"

Last update 2020-12-24T00:46:59.483Z

resolved2020-12-24T00:46:59.468Z

This incident has been resolved.

investigating2020-12-24T00:45:59.000Z

IRS TIN matching is available.

investigating2020-12-24T00:14:02.641Z

We are continuing to investigate this issue.

investigating2020-12-24T00:13:47.876Z

IRS TIN matching is currently down. Business completion may be slightly delayed. We're looking into remediation.

Dec 16, 2020

Report: "Users are having trouble logging into the dashboard"

Last update 2020-12-16T19:45:58.395Z

resolved2020-12-16T19:45:58.380Z

This incident has been resolved.

investigating2020-12-16T19:45:44.502Z

We are continuing to investigate this issue.

investigating2020-12-16T19:44:35.342Z

We are continuing to investigate this issue.

investigating2020-12-16T18:59:30.675Z

We are currently investigating this issue.

Sep 14, 2020

Report: "IRS is currently experiencing intermittent issues."

Last update 2020-09-14T16:20:49.194Z

resolved2020-09-14T16:20:49.179Z

This incident has been resolved.

monitoring2020-09-13T17:07:42.528Z

We're currently monitoring intermittent issues with the IRS TIN/name matching service.

Sep 8, 2020

Report: "IRS is currently experiencing intermittent issues."

Last update 2020-09-08T22:43:12.581Z

resolved2020-09-08T22:43:12.562Z

This incident has been resolved.

monitoring2020-09-08T19:28:50.249Z

We're currently monitoring intermittent issues with the IRS TIN/name matching service.

Report: "IRS TIN matching unavailable"

Last update 2020-09-08T14:52:09.220Z

resolved2020-09-08T14:52:09.204Z

IRS TIN matching is now available. Power outage maintenance has been completed.

monitoring2020-09-07T00:49:59.158Z

IRS TIN matching is unavailable starting Saturday, September 5, 2020, starting at 1 PM PT through Tuesday, September 8, 2020, at 5 AM PT due to power outage maintenance at the IRS Martinsburg, WV Computing Center.

Feb 26, 2020

Report: "Watchlist Delays"

Last update 2020-02-26T17:15:33.788Z

resolved2020-02-26T17:14:27.719Z

This incident has been resolved.

monitoring2020-02-26T17:00:59.267Z

Watchlist processing is restored and operating normally. We've also handled the backlog fo businesses affected by the interruption. We'll continue to monitor its health and report on any additional findings.

identified2020-02-26T15:51:10.774Z

We are continuing to work on a fix for this issue.

identified2020-02-26T15:50:45.000Z

A delay in watchlist processing has been identified and a fix is under way. The issue has caused a delay in overall processing, but will be resolved once a fix is deployed.

Oct 7, 2019

Report: "System Outage"

Last update 2019-10-07T13:25:54.638Z

resolved2019-10-07T13:25:54.626Z

This incident has been resolved.

identified2019-10-07T05:54:27.647Z

The issue has been identified. We are working with the necessaries parties to restore services.

investigating2019-10-07T02:34:41.528Z

We are currently investigating this issue.

Aug 15, 2019

Report: "Degraded performance of report processing due to 3rd party outage"

Last update 2019-08-15T16:12:24.799Z

resolved2019-08-15T16:12:24.781Z

Issues with the 3rd party service has been cleared. We've also deployed changes for to mitigate future impact in this area. All affected services are restored to operational.

identified2019-08-15T15:26:57.191Z

We are currently migrating services to include additional providers

Jul 22, 2019

Report: "IRS is experiencing intermittent issues"

Last update 2019-07-22T19:08:08.222Z

resolved2019-07-22T19:08:08.208Z

IRS TIN matching has restored to normal operation.

identified2019-07-22T15:29:06.150Z

IRS TIN matching availability has degraded due to intermittent issues. We’ll monitor its status and send updates once service is restored.

Jul 10, 2019

Report: "IRS TIN matching is unavailable"

Last update 2019-07-10T01:12:10.055Z

resolved2019-07-10T01:12:10.042Z

This incident has been resolved.

identified2019-07-09T13:37:22.116Z

IRS TIN matching service is currently unavailable. We’ll monitor its status and send updates once service is restored.

May 28, 2019

Report: "IRS e-Services - Planned Maintenance: 2019/05/25 - 2019/05/28"

Last update 2019-05-28T14:44:41.533Z

resolved2019-05-28T14:44:41.514Z

Maintenance completed.

monitoring2019-05-27T17:00:55.733Z

Once service is restored, we'll work through the queue to retry any outstanding requests.

monitoring2019-05-25T12:00:20.865Z

Via IRS e-Services website: "This service will be unavailable from approximately 8 p.m. Eastern time on Saturday, May 25, 2019, until approximately 7 a.m. Eastern time on Tuesday, May 28, 2019, due to planned maintenance. We apologize for any inconvenience."

May 13, 2019

Report: "Investigating elevated error rates"

Last update 2019-05-13T17:40:57.100Z

resolved2019-05-13T17:40:57.064Z

This incident has been resolved.

monitoring2019-05-13T17:37:37.718Z

Service is back to normal operation. We'll continue to monitor service health.

identified2019-05-13T17:36:24.347Z

The issue has been identified and a change is in progress.

investigating2019-05-13T17:30:03.643Z

We're currently seeing an elevation in API errors.

May 2, 2019

Report: "IRS TIN matching is unavailable"

Last update 2019-05-02T20:54:18.413Z

resolved2019-05-02T17:04:38.185Z

The IRS maintenance has completed and service has been restored to normal operation.

identified2019-05-02T16:29:02.705Z

IRS TIN matching service is currently unavailable. We’ll monitor its status and send updates once service is restored.

Apr 29, 2019

Report: "IRS TIN matching is unavailable"

Last update 2019-04-29T03:32:35.847Z

resolved2019-04-29T03:32:35.833Z

The IRS maintenance has completed and service has been restored to normal operation.

identified2019-04-28T18:58:51.318Z

We'll continue to update status on IRS service availability and monitor when service is back online.

identified2019-04-28T16:00:19.647Z

The IRS is currently unavailable for planned maintenance.

Apr 18, 2019

Report: "Address verification issues"

Last update 2019-04-18T23:41:58.429Z

resolved2019-04-18T23:41:58.416Z

Address verification has been restored and service has returned to normal operation.

identified2019-04-18T22:56:46.778Z

We've identified the source of the issue and working hard to get the matter resolved soon.

investigating2019-04-18T22:28:33.415Z

We're currently experiencing issues with address verification.

Report: "IRS TIN matching is unavailable"

Last update 2019-04-18T14:21:44.226Z

resolved2019-04-18T14:21:44.210Z

This incident has been resolved.

identified2019-04-18T00:28:38.353Z

The IRS has restored service to normal operation.

identified2019-04-16T15:57:52.649Z

Some requests for TIN match are being serviced, though the service remains volatile.

identified2019-04-16T15:51:30.370Z

The IRS is currently experiencing an extended outage.

Apr 16, 2019

Report: "IRS TIN matching is unavailable"

Last update 2019-04-16T13:44:42.256Z

resolved2019-04-16T13:44:42.235Z

The IRS has restored service to normal operation.

identified2019-04-15T16:07:00.182Z

The IRS is currently experiencing an extended outage.