Mercado Pago Incidents

Historical record of incidents for Mercado Pago

Apr 25, 2025

ARGENTINA - Contingencies

Last update 2025-04-25T02:03:00.000Z

Identified2025-04-25T02:03:00.000Z

The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Apr 22, 2025

PERU - Contingencies

Last update 2025-04-22T07:27:00.000Z

Identified2025-04-22T07:27:00.000Z

The following payment methods are experiencing trouble in payment processing: American Express, Diners, MasterCard, MasterCard Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Apr 13, 2025

BRAZIL - Contingencies

Last update 2025-04-13T02:33:00.000Z

Identified2025-04-13T02:33:00.000Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Apr 9, 2025

ALL SITES - Contingencies API Preferences

Last update 2025-04-09T12:04:00.000Z

Identified2025-04-09T12:04:00.000Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

COLOMBIA - Contingencies

Last update 2025-04-09T02:19:00.000Z

Identified2025-04-09T02:19:00.000Z

The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Apr 2, 2025

ALL SITES - Point API for PDVs

Last update 2025-04-02T05:19:00.000Z

Identified2025-04-02T05:19:00.000Z

We’ve noticed some issues on Point API for PDVs. We’re currently investigating the root cause and will update as soon as possible.

Mar 30, 2025

ALL SITES - Contingencies API Payments

Last update 2025-03-30T07:58:00.000Z

Identified2025-03-30T07:58:00.000Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

Mar 28, 2025

COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions

Last update 2025-03-28T09:23:00.000Z

Resolved2025-03-28T09:23:00.000Z

This incident has been resolved.

Identified2025-03-28T04:02:00.000Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Last update 2025-03-28T07:22:00.000Z

Resolved2025-03-28T07:22:00.000Z

This incident has been resolved.

Identified2025-03-28T05:32:00.000Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

COLOMBIA - Contingencies PSE

Last update 2025-03-28T02:43:00.000Z

Resolved2025-03-28T02:43:00.000Z

This incident has been resolved.

Identified2025-03-27T17:47:00.000Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Mar 27, 2025

ALL SITES - Merchant Order QR

Last update 2025-03-27T16:36:00.000Z

Resolved2025-03-27T16:36:00.000Z

This incident has been resolved.

Identified2025-03-27T16:35:00.000Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Mar 23, 2025

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

Last update 2025-03-23T08:03:00.000Z

Resolved2025-03-23T08:03:00.000Z

This incident has been resolved.

Identified2025-03-23T05:52:00.000Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).