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Mercado Pago is currently Operational

Last checked 2025-06-14T13:53:54.382Z from Mercado Pago's official status page

Historical record of incidents for Mercado Pago

Jun 11, 2025

Report: "BRAZIL - Contingencies"

Last update 2025-06-11T03:38:18.828Z

identified2025-06-11T03:38:18.825Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Report: "ALL SITES - Contingencies API Payments"

Last update 2025-06-11T01:45:31.521Z

identified2025-06-11T01:45:31.518Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

Jun 10, 2025

Report: "ALL SITES - Merchant Order QR"

Last update 2025-06-10T06:04:28.194Z

resolved2025-06-10T06:04:28.178Z

This incident has been resolved.

identified2025-06-10T06:03:27.105Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-06-10T04:36:27.084Z

identified2025-06-10T04:36:27.080Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Jun 9, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-06-09T08:02:39.839Z

identified2025-06-09T08:02:39.836Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Jun 6, 2025

Report: "Bricks Frontend"

Last update 2025-06-06T00:17:58.586Z

identified2025-06-06T00:17:58.584Z

Identified - We are experiencing issues affecting the Bricks Frontend

Report: "ALL SITES - Point API for PDVs"

Last update 2025-06-06T00:15:18.443Z

identified2025-06-06T00:15:18.439Z

We’ve noticed some issues on Point API for PDVs. We’re currently investigating the root cause and will update as soon as possible.

Report: "ALL SITES - Contingencies API Payments"

Last update 2025-06-06T00:05:29.656Z

identified2025-06-06T00:05:29.654Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-06-06T00:05:27.663Z

identified2025-06-06T00:05:27.659Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Jun 4, 2025

Report: "ALL SITES - Contingencies API Payments"

Last update 2025-06-04T04:23:32.367Z

resolved2025-06-04T04:23:32.347Z

This incident has been resolved.

identified2025-06-04T04:04:29.702Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

Jun 2, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-06-02T11:55:40.407Z

resolved2025-06-02T11:55:40.392Z

This incident has been resolved.

identified2025-06-02T07:12:40.350Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Jun 1, 2025

Report: "ALL SITES - Contingencies API Payments"

Last update 2025-06-01T11:07:29.312Z

resolved2025-06-01T11:07:29.296Z

This incident has been resolved.

identified2025-06-01T10:59:29.277Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

May 27, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions"

Last update 2025-05-27T11:02:09.487Z

resolved2025-05-27T11:02:09.470Z

This incident has been resolved.

identified2025-05-27T08:12:08.591Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

May 25, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions"

Last update 2025-05-25T12:14:42.802Z

resolved2025-05-25T12:14:42.784Z

This incident has been resolved.

identified2025-05-25T06:02:42.833Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-05-25T06:35:39.689Z

resolved2025-05-25T06:35:39.675Z

This incident has been resolved.

identified2025-05-25T06:02:40.536Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

May 23, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-05-23T09:12:40.185Z

resolved2025-05-23T09:12:40.170Z

This incident has been resolved.

identified2025-05-23T07:12:39.787Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "BRAZIL - Contingencies"

Last update 2025-05-23T01:54:15.225Z

resolved2025-05-23T01:54:15.211Z

This incident has been resolved.

identified2025-05-23T01:39:15.585Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-23T01:46:27.373Z

resolved2025-05-23T01:46:27.356Z

This incident has been resolved.

identified2025-05-23T01:32:27.280Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Report: "BRAZIL - Contingencies"

Last update 2025-05-23T00:30:20.015Z

resolved2025-05-23T00:30:19.999Z

This incident has been resolved.

identified2025-05-23T00:20:15.261Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

May 22, 2025

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-22T23:54:27.251Z

resolved2025-05-22T23:54:27.234Z

This incident has been resolved.

identified2025-05-22T23:52:29.295Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Report: "BRAZIL - Contingencies"

Last update 2025-05-22T23:30:14.926Z

resolved2025-05-22T23:30:14.911Z

This incident has been resolved.

identified2025-05-22T23:19:15.714Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-22T23:13:27.210Z

resolved2025-05-22T23:13:27.191Z

This incident has been resolved.

identified2025-05-22T23:12:29.159Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Report: "ALL SITES - Contingencies API Preferences"

Last update 2025-05-22T12:10:46.117Z

resolved2025-05-22T12:10:46.099Z

This incident has been resolved.

identified2025-05-22T11:21:44.486Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

Report: "ALL SITES - Contingencies API Payments"

Last update 2025-05-22T12:02:30.106Z

resolved2025-05-22T12:02:30.089Z

This incident has been resolved.

identified2025-05-22T11:38:30.141Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-22T11:57:27.700Z

resolved2025-05-22T11:57:27.685Z

This incident has been resolved.

identified2025-05-22T11:18:28.476Z

We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

May 21, 2025

Report: "BRAZIL - Contingencies"

Last update 2025-05-21T15:03:16.467Z

resolved2025-05-21T15:03:16.448Z

This incident has been resolved.

identified2025-05-21T14:49:15.334Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-21T14:51:27.828Z

resolved2025-05-21T14:51:27.812Z

This incident has been resolved.

identified2025-05-21T14:43:28.019Z

We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

May 19, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-05-19T09:25:40.962Z

resolved2025-05-19T09:25:40.943Z

This incident has been resolved.

identified2025-05-19T09:02:40.316Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

May 18, 2025

Report: "PERU - Contingencies"

Last update 2025-05-18T10:05:19.732Z

resolved2025-05-18T10:05:19.710Z

This incident has been resolved.

identified2025-05-18T09:27:23.915Z

The following payment methods are experiencing trouble in payment processing: VISA, VISA Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Report: "PERU - Contingencies"

Last update 2025-05-18T08:01:19.707Z

resolved2025-05-18T08:01:19.692Z

This incident has been resolved.

identified2025-05-18T07:23:19.974Z

May 16, 2025

Report: "ARGENTINA - Contingencies"

Last update 2025-05-16T21:30:58.291Z

resolved2025-05-16T21:30:58.272Z

This incident has been resolved.

identified2025-05-16T21:18:56.708Z

The following payment methods are experiencing trouble in payment processing: Visa, Visa Debit, Naranja (Argentina). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

May 15, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions"

Last update 2025-05-15T09:02:08.875Z

resolved2025-05-15T09:02:08.855Z

This incident has been resolved.

identified2025-05-15T07:12:09.368Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-15T04:54:27.726Z

resolved2025-05-15T04:54:27.704Z

This incident has been resolved.

identified2025-05-15T04:36:26.836Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

May 14, 2025

Report: "BRAZIL - Contingencies"

Last update 2025-05-14T09:10:15.235Z

resolved2025-05-14T09:10:15.219Z

This incident has been resolved.

identified2025-05-14T08:56:18.409Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

May 13, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-05-13T08:19:39.849Z

resolved2025-05-13T08:19:39.825Z

This incident has been resolved.

identified2025-05-13T07:12:40.247Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

May 8, 2025

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-08T21:41:27.831Z

resolved2025-05-08T21:41:27.813Z

This incident has been resolved.

identified2025-05-08T21:27:30.972Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-08T08:51:26.982Z

resolved2025-05-08T08:51:26.965Z

This incident has been resolved.

identified2025-05-08T08:50:28.116Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

May 7, 2025

Report: "COLOMBIA - Contingencies PSE"

Last update 2025-05-07T14:20:44.786Z

resolved2025-05-07T14:20:44.773Z

This incident has been resolved.

identified2025-05-07T14:03:45.118Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

May 5, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions"

Last update 2025-05-05T17:06:30.848Z

resolved2025-05-05T17:06:30.831Z

This incident has been resolved.

identified2025-05-05T15:58:30.102Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "COLOMBIA - Contingencies PSE"

Last update 2025-05-05T16:36:09.701Z

resolved2025-05-05T16:36:09.683Z

This incident has been resolved.

identified2025-05-05T15:54:09.378Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

May 1, 2025

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-01T20:22:27.065Z

resolved2025-05-01T20:22:27.045Z

This incident has been resolved.

identified2025-05-01T20:21:29.193Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-01T19:49:27.199Z

resolved2025-05-01T19:49:27.181Z

This incident has been resolved.

identified2025-05-01T19:48:27.185Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Report: "ALL SITES - Merchant Order QR"

Last update 2025-05-01T04:59:27.468Z

resolved2025-05-01T04:59:27.454Z

This incident has been resolved.

identified2025-05-01T04:58:27.430Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Apr 27, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions"

Last update 2025-04-27T13:43:09.199Z

resolved2025-04-27T13:43:09.178Z

This incident has been resolved.

identified2025-04-27T10:15:08.798Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-04-27T10:09:41.354Z

resolved2025-04-27T10:09:41.336Z

This incident has been resolved.

identified2025-04-27T06:32:39.861Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "PERU - Contingencies"

Last update 2025-04-27T09:05:22.634Z

resolved2025-04-27T09:05:22.619Z

This incident has been resolved.

identified2025-04-27T08:36:19.794Z

Report: "PERU - Contingencies"

Last update 2025-04-27T06:53:21.259Z

resolved2025-04-27T06:53:21.242Z

This incident has been resolved.

identified2025-04-27T06:18:24.158Z

Apr 25, 2025

Report: "ARGENTINA - Contingencies"

Last update 2025-04-25T05:31:56.565Z

resolved2025-04-25T05:31:56.550Z

This incident has been resolved.

identified2025-04-25T05:26:56.299Z

Report: "ARGENTINA - Contingencies"

Last update 2025-04-25T05:05:56.837Z

resolved2025-04-25T05:05:56.821Z

This incident has been resolved.

identified2025-04-25T05:03:56.811Z

Report: "ARGENTINA - Contingencies"

Last update 2025-04-25T02:03:00.000Z

Identified2025-04-25T02:03:00.000Z

Apr 23, 2025

Report: "COLOMBIA - Contingencies PSE"

Last update 2025-04-23T22:43:45.115Z

resolved2025-04-23T22:43:45.095Z

This incident has been resolved.

identified2025-04-23T22:27:44.790Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Apr 22, 2025

Report: "PERU - Contingencies"

Last update 2025-04-22T15:04:23.644Z

resolved2025-04-22T15:04:23.625Z

This incident has been resolved.

identified2025-04-22T10:27:24.036Z

The following payment methods are experiencing trouble in payment processing: American Express, Diners, MasterCard, MasterCard Debit (Peru). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Report: "PERU - Contingencies"

Last update 2025-04-22T07:27:00.000Z

Identified2025-04-22T07:27:00.000Z

Apr 21, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-04-21T14:26:48.500Z

resolved2025-04-21T14:26:48.483Z

This incident has been resolved.

identified2025-04-21T11:22:39.432Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "BRAZIL - Contingencies"

Last update 2025-04-21T10:51:15.650Z

resolved2025-04-21T10:51:15.631Z

This incident has been resolved.

identified2025-04-21T08:47:18.932Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Apr 18, 2025

Report: "ALL SITES - Merchant Order QR"

Last update 2025-04-18T20:24:28.075Z

resolved2025-04-18T20:24:28.061Z

This incident has been resolved.

identified2025-04-18T20:18:28.285Z

We are investigating issues with Merchant Order QR API. Until we find the root cause, you might experience some difficulties. News will be informed as soon as possible.

Report: "BRAZIL - Contingencies"

Last update 2025-04-18T10:40:15.205Z

resolved2025-04-18T10:40:15.191Z

This incident has been resolved.

identified2025-04-18T09:02:15.316Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Apr 17, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions"

Last update 2025-04-17T09:58:09.610Z

resolved2025-04-17T09:58:09.592Z

This incident has been resolved.

identified2025-04-17T07:22:09.155Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions"

Last update 2025-04-17T05:19:52.185Z

resolved2025-04-17T05:19:52.170Z

This incident has been resolved.

identified2025-04-17T04:45:52.542Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "ALL SITES - Merchant Order QR"

Last update 2025-04-17T05:08:28.790Z

resolved2025-04-17T05:08:28.775Z

This incident has been resolved.

identified2025-04-17T05:03:27.729Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions"

Last update 2025-04-17T04:05:51.484Z

resolved2025-04-17T04:05:51.469Z

This incident has been resolved.

identified2025-04-17T03:45:52.089Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Apr 13, 2025

Report: "BRAZIL - Contingencies"

Last update 2025-04-13T02:33:00.000Z

Identified2025-04-13T02:33:00.000Z

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Apr 9, 2025

Report: "ALL SITES - Contingencies API Preferences"

Last update 2025-04-09T12:04:00.000Z

Identified2025-04-09T12:04:00.000Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

Report: "COLOMBIA - Contingencies"

Last update 2025-04-09T02:19:00.000Z

Identified2025-04-09T02:19:00.000Z

The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Apr 2, 2025

Report: "ALL SITES - Point API for PDVs"

Last update 2025-04-02T05:19:00.000Z

Identified2025-04-02T05:19:00.000Z

We’ve noticed some issues on Point API for PDVs. We’re currently investigating the root cause and will update as soon as possible.

Mar 30, 2025

Report: "ALL SITES - Contingencies API Payments"

Last update 2025-03-30T07:58:00.000Z

Identified2025-03-30T07:58:00.000Z

We’ve noticed some issues with API Payments. We’re currently investigating the root cause and will update as soon as possible.

Mar 28, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions"

Last update 2025-03-28T09:23:00.000Z

Resolved2025-03-28T09:23:00.000Z

This incident has been resolved.

Identified2025-03-28T04:02:00.000Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions"

Last update 2025-03-28T07:22:00.000Z

Resolved2025-03-28T07:22:00.000Z

This incident has been resolved.

Identified2025-03-28T05:32:00.000Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Report: "COLOMBIA - Contingencies PSE"

Last update 2025-03-28T02:43:00.000Z

Resolved2025-03-28T02:43:00.000Z

This incident has been resolved.

Identified2025-03-27T17:47:00.000Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Mar 27, 2025

Report: "ALL SITES - Merchant Order QR"

Last update 2025-03-27T16:36:00.000Z

Resolved2025-03-27T16:36:00.000Z

This incident has been resolved.

Identified2025-03-27T16:35:00.000Z

We have identified degraded performance of Merchant Order QR resulting in an increased response time.

Mar 23, 2025

Report: "COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions"

Last update 2025-03-23T08:03:00.000Z

Resolved2025-03-23T08:03:00.000Z

This incident has been resolved.

Identified2025-03-23T05:52:00.000Z

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).