Is MATCHi AB Down Right Now? Check if there is a current outage ongoing.

The incident is resolved, but we'll keep monitoring the fix. We're sorry for any inconvenience this may have caused you.

A fix has been implemented and we are monitoring the results.

We're currently investigating the issue and will update as soon as we know more.

The incident is resolved, but we'll keep monitoring the fix. We're sorry for any inconvenience this may have caused you.

A fix has been implemented and we are monitoring the results.

We're currently investigating the issue and will update as soon as we know more.

This incident has been resolved.

A fix has been implemented and we're monitoring the results.It looks like the issue is related to the web browser. If Matchi still isn't working properly, try refreshing the page.In some cases, you may need to do a full reload to get everything working again.Here’s how to refresh the page👇Mac (Safari or Chrome)1. Quick reload: Press Command (⌘) + R or click the Reload button2. Full reload (bypass cache):2a. Safari: Shift + click Reload, or press Command + Option + R2b. Chrome: Shift + Command + RWindows PC (Chrome, Edge, Firefox)1. Quick reload: Press Ctrl + R or click the Reload button2. Full reload (bypass cache): Press Ctrl + F5iPhone / iPad (Safari)1. Quick reload: Tap the Reload icon (⟳) in the address bar2. Alternative: Pull down on the page to refreshNote: Full reload isn’t available, but clearing browser cache can help if neededAndroid (Chrome)1. Quick reload: Tap the Reload icon (⟳) in the address bar2. Full reload (workaround): You may need to clear the browser cache. Go to Chrome > Settings > Privacy > Clear browsing data

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently experiencing technical issues that may affect visibility and clickability in some parts of the web page. We are actively working to resolve this as soon as possible. Thank you for your patience.

This incident has been resolved.

A fix has been implemented and we're monitoring the results. It looks like the issue is related to the web browser. If Matchi still isn't working properly, try refreshing the page. In some cases, you may need to do a full reload to get everything working again. Here’s how to refresh the page👇 Mac (Safari or Chrome) 1. Quick reload: Press Command (⌘) + R or click the Reload button 2. Full reload (bypass cache): 2a. Safari: Shift + click Reload, or press Command + Option + R 2b. Chrome: Shift + Command + R Windows PC (Chrome, Edge, Firefox) 1. Quick reload: Press Ctrl + R or click the Reload button 2. Full reload (bypass cache): Press Ctrl + F5 iPhone / iPad (Safari) 1. Quick reload: Tap the Reload icon (⟳) in the address bar 2. Alternative: Pull down on the page to refresh Note: Full reload isn’t available, but clearing browser cache can help if needed Android (Chrome) 1. Quick reload: Tap the Reload icon (⟳) in the address bar 2. Full reload (workaround): You may need to clear the browser cache. Go to Chrome > Settings > Privacy > Clear browsing data

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently experiencing technical issues that may affect visibility and clickability in some parts of the web page. We are actively working to resolve this as soon as possible. Thank you for your patience.

This incident has now been fully resolved. We apologise for any inconvenience this may have caused.

We've identified the issue and deployed a fix. All systems are operational, and we're continuing to monitor closely. We'll mark this as resolved once we're confident the issue is fully resolved.

We are currently experiencing temporary service disruption affecting both our web and mobile app.

QT Hardware Disturbance Resolved ✅ The hardware issues affecting QT’s light and access systems have now been fully resolved. What happened? Bookings were processed as normal in Matchi. However, due to a disruption on QT’s side, some booking data sent from Matchi was not properly received by their hardware. This meant that, between Friday 20:50 and Saturday 10:00 this weekend, a small number of bookings (specifically those for times before 10:00 on Saturday) did not trigger working access codes or automatic lighting as intended. Current status: * QT has corrected the issue and their systems are now fully operational. * We are continuing to monitor performance closely together with QT. * If you experience any further irregularities, our support team is ready to assist. At Matchi, we are committed to keeping your operations seamless — and ensuring that every partner system we work with lives up to the high standards you expect. Thank you for your patience, and we’re sorry for any inconvenience this issue might have caused you and your players.

QT Hardware Disturbance Resolved

Last night, the issue appeared to be resolved, and we began monitoring the situation. However, some disturbances remain, and we’re still seeing errors for certain bookings not properly registered by QT’s hardware. QT is working to resolve the remaining issues as quickly as possible. We're in close contact with them and will keep you updated as soon as we have more information.

We’ve been in contact with QT, who have informed us that the issue is resolved. However, due to a backlog of bookings still waiting to be registered in their hardware, some delays may occur. QT has assured us they will continue to monitor the situation closely over the weekend. We’ll stay in close contact with them over the coming days, but we will not consider the issue fully resolved until we’re confident no further bookings are affected. We’ll keep you updated if there are any changes to the status.

A fix has been implemented and we're monitoring the results. Bookings made in Matchi now appear to be registering correctly in QT. We'll keep the status as Monitoring until we're confident the issue is fully resolved on QT's end. We’ll keep you updated with any changes.

QT has identified the issue and is working on implementing a fix. They have notified us that the app and the administration is working again. We will continue to keep you informed as we learn more.

QT is still investigating and hasn’t identified the issue yet. We’ll keep you updated with any changes.

They're working urgently to resolve the issue. We will keep you informed as we learn more.

Our payment provider has restored services

We are continuing to investigate this issue.

Our payment provider Adyen is under a DDOS attack which is degrading the performance of our payments.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We're currently experiencing performance issues with our server that affects both our Web and Mobile applications. This may result in our response time being slower than usual and temporarily inaccessible. We're working as fast as we can to solve the issue and will update our status page as soon as there’s a status change.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating the issue.

This incident has been resolved.

We are continuing to investigate this issue.

Incident is solved.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating an issue that prevents users from paying their booking.

The temporary service disruption has now been solved and all systems are operational again. Again, we apologies for any inconvenience this may have caused you.

We are continuing to investigate this issue.

We're currently experiencing a temporary service disruption. We're investigating the cause of this disruption and we apologies for any inconvenience this may cause you.

This incident has been resolved. Everything is now up and running again as intended. We’re sorry if this has caused you any inconvenience.

Our email service provider is currently experiencing technical issues. Unfortunately, this is affecting some venue’s abilities to send emails through MATCHi. We’re sorry for any inconvenience this may cause and we assure you that we’re monitoring the issue closely until it’s resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our supplier is still experiencing issues. They’ve identified the issue and is right now working on a fix. They estimate that the issue will be able to be resolved during the afternoon. We’ll update our status page continuously.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

Our light-and passage supplier is currently experiencing minor connecting issues. This is affecting some of the bookings made through MATCHi last night and this morning. We're in close contact with the supplier and will keep close track of the development. We're sorry for any inconvenience this may cause you.

The issue has been resolved and all systems are now functioning as intended. We’re sorry for any inconvenience this may have caused you.

The issue has been identified and we’re working on a potential solution. We’ll continue to update the status page until the issue is fully resolved.

We’re currently experiencing some temporary service disruptions affecting both our web and mobile applications. We’re sorry for the inconvenience and will update this page continuously until resolved.

This incident has been resolved and all applications are now fully operational again. We're sorry for any inconvenience this may have caused you and we're now working on making sure that this doesn't happen again. We thank you for your understanding and patience.

We're still investigating the issue. We'll continue to update our status page until the issue has been resolved.

We're currently investigating an incident affecting both the web- and mobile applications. We'll update our status page continuously until the incident is resolved. We're working as fast as we can to solve it and we're very sorry for the inconvenience.

What happened? Each week, we make numerous new releases to continuously update and improve our platform. Earlier today, one of these releases unfortunately failed. Because of this, the database wasn't able to communicate to the MATCHi server as intended. What did we do to fix it? Due to our quality assurance processes, we were able to identify the issue fast and we quickly reverted the new release. Our service is now working as intended again. We apologize for any inconvenience this incident may have caused you and we're currently investigating why this particular release went wrong.

This incident has been resolved. We apologies for any inconvenience this may have caused.

The issue has been solved and is now being monitored to ensure that all bookings made during the the technical issue have gone through to the light-and passage server as intended.

The source of the issue is identified and our light-and passage provider are working hard to solve it. They expect to solve the issue shortly. We'll keep updating the status page continuously until resolved.

We're currently experiencing a temporary technical issue with our light-and passage system. This is causing problems for some players to enter venues by using the code associated with their booking. It is also affecting the automatic light function at the affected venues. We're currently investigating the issue. Will update this status page continuously.

The issue has been resolved. We apologies for any inconvenience this may have caused you and thank you for your patience!

We're currently investigating a technical issue causing problems with the scheduling view on some venues. We'll update our status page continuously until the issue has been resolved. We sorry for the inconvenience and thank you for your patience!

The issue is now resolved. We're sorry for any inconvenience it may have caused!

We're currently experiencing issues with our light-and passage integration. This is causing issues with creating new booking at some venues. We're investigating it further and will update our status page continuously.

The issue has been resolved and all functions are now fully operational again. We thank you for your patience!

We're still implementing the fix and we're well on our way to resolving the issue. Once all of the affected venues have been cleared we'll set the incident as resolved. Thank you for your patience!

A fix is being deployed and we're monitoring the affected venues until we're confident that the issue has been resolved. We'll continue to update our status page until all functions are operational.

We are continuing to work on a fix for this issue.

The issue is limited to venues with season deviations over 00:00-03:00 time periods. We're working on a fix and will continue to update the status page.

We're currently experiencing some technical issues with time-conditioned price lists and time slots caused by unexpected daylight savings issues. We're working as fast as we can to solve it and we will update our status page continuously until the issue is resolved. We're sorry for any inconvenience this may cause you!

This incident has been resolved. We’re sorry for the inconvenience and we thank you for your patience.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We're currently experiencing some technical issues. We're working as fast as we can to solve it. We're very sorry for the inconvenience.

This incident has been resolved.

A fix has been implemented and the server is now responding. We'll monitor the situation and update the status page once all systems checks out. Thank you for your patience.

We're currently experiencing issues with our server. We assure you that we're working on fixing it as soon as humanly possible. We'll update our status page continuously until the issue has been resolved.

This incident has been resolved.

We are continuing to work on a fix for this issue.

The issue has been identified and we're working on a solution as fast we can. Will update status page continuously.

We are continuing to investigate this issue.

We're currently investigating a temporary service disruption affecting new bookings, cancellations and light control and passage at venues using QT. We're sorry for the inconvenience and we assure you that we're working as fast as humanly possible to solve this issue.

There was a short supplier issue on the afternoon of July 28 impacting one of our access & light control systems. The glitch was limited to bookings initiated that afternoon where the booking took place in the very next few hours on the same day, and was soon solved by supplier.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We’re currently experiencing a temporary issue with payments made through MATCHi. Our tech team is working hard to resolve the issue. We'll update our status page continuously.

The issue is now resolved. Email are now being sent as normal. We're sorry for any inconvenience this may have caused.

The email service platform is reachable again. They're now checking the health of all their services.

Our email service provider is still working on solving the issue.

Our email service provider is currently experiencing connectivity issues with their network. This is unfortunately affecting emails being sent from MATCHi. They're working on finding a solution. We’re monitoring the situation and will update as soon as the issue is resolved.

The incident has been resolved. We're back to normal.

We're currently experiencing some temporary technical issues due to recent update of our website. To resolve this issue as quickly as possible, we need to take the site offline between 10.20-10.30 AM today. We're very sorry for any inconvenience this may cause you and we assure you that we're working as fast as we can to resolve the issue. Will update this page as soon as there are any changes.

This issue has been resolved. Fortnox integration is now back to normal.

Due to a needed update of our integration, we have to reboot our system today at 13.45 PM. It's estimated to only take a few minutes.

We're currently experiencing technical issues with our Fortnox integration due to system changes initiated by Fortnox. We are working as fast as we can. The issue is expected to be resolved during the day. We will update you as soon as the issue is solved.

This incident has been resolved.

Maintenance work on Web application is now done. Both the Web and Mobile application is now fully operational.

Mobile application temporarily affected. Will update when back to normal.

We're now distributing traffic between multiple server instances. Availability or connectivity may be affected.

Still undergoing maintenance work No disruptions as of yet. Will update continuously.

Undergoing maintenance work During the upcoming hour we're working on improving our server infrastructure to help with recent traffic spikes on the Web application. This might result in short periods of disruptions - no longer than a few minutes at a time. Will update continuously.

The issue that caused the longer outage previously today is now solved. Both the Web and Mobile application is now operational. We've implemented several performance improvements and will continue to monitor the situation closely.

One possible solution identified. Testing on Web application. New version just released. Mobile application disabled while monitoring.

Serious outage. Still investigating. Mobile application now working again.

We are continuing to investigate this issue.

Longer downtime than expected impacting most users and admins. Still haven't identified the issue. The mobile application is now also impacted.

Still working on solving the issue from earlier today. The app is still up and running.

Experiencing issues with necessary maintenance work. We’re working as fast as we can to resolve the issue and will update our status page as soon as there’s any changes in status. Note that our mobile application is still currently up and running.

The issue from a few minutes ago is solved. We're currently undergoing maintenance of the web application to improve performance while investigating recent stability issues. This may result in the service being unavailable for shorter period of times for the coming weeks (as far as possible not during peak hours, but sometimes unavoidable).

Issue this morning with an upgrade that is being reverted. Longer downtime than expected impacting most users and admins.

The issue from a few minutes ago is solved. We're currently undergoing maintenance of the web application to improve performance while investigating recent stability issues. This may result in the service being unavailable for shorter period of times for the coming weeks (as far as possible not during peak hours, but sometimes unavoidable).

Issue with web application & investigation ongoing. Mobile applications on Android and iOS are working.

We're currently undergoing maintenance of the web application to improve performance while investigating recent stability issues. This may result in the service being unavailable for shorter period of times for the coming weeks (as far as possible not during peak hours, but sometimes unavoidable).

Two issues identified, fixed and released: * mobile app: reduced number of requests needed to server (new version is 20.1.4). We will try to enforce that all users update to this version at 10pm (22:00) tonight. * an underlying performance issue was how our JVM was handling specific memory operations. There was a fix for this yesterday evening. One performance optimisation released: * New server instance to handle heavy operations and scheduled jobs We now monitor the fixes while working on further optimisations.

We're currently undergoing maintenance of the Web application to improve performance. This may result in the service being unavailable for shorter period of times. At the same time, we're investigating recent stability issues. If you're a MATCHi administrator: We might need to switch off specific features at given times. We'll send out specific notifications in advance in case we turn off a feature. Thank you for your patience.

This incident has been resolved. Note: There might still be a slight delay for new bookings (approximately 30 minutes).

Our light and passage provider QT are currently experiencing connectivity issues with their service. This may cause issues with accessibility to venues using QT. The issue may affect MATCHi's interface for QT and new bookings that haven't yet been made. We're monitoring the situation and are in contact with QT. If you do not use this service today, you can ignore this message. Will update as soon as the issue is solved.

This incident has been resolved.

New version released. Now up and running again.

Still waiting.

Interim solution not working. Awaiting the update of the mobile applications. The new version is released and just we're awaiting the App Store/Google Play review.

We're testing an interim solution until new version is released.

Awaiting an update of the iOS application to solve a critical bug. Will be available in a few hours.

Issues with payment of bookings for a short period of time during the day. Solved.

Slow performance of Web application. Solved.

Slow performance in Web application, resolved in 10 min.

This incident has been resolved.

All systems back to normal.

We are continuing to investigate this issue.

Our payment service provider currently has downtime. We are constantly monitoring their updates and will notify you as soon as we hear anything more. The problem is that no attempt to pay via the system will go through. The problem does not seem to be linked to MATCHi, but globally that affects many applications / systems.

This incident has been resolved.

Resolved 13:11.

Still investigating the issue. ETR: 15:00

We are currently investigating this issue.

All services was affected by an urgent update of SSL certificates.