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Marketplacer is currently Degraded

Last checked 2025-06-14T13:56:50.915Z from Marketplacer's official status page

Historical record of incidents for Marketplacer

Dec 9, 2024

Report: "Service Disruption"

Last update 2024-12-09T00:24:26.397Z

resolved2024-12-09T00:24:26.380Z

This incident has been resolved.

investigating2024-12-08T13:44:17.579Z

We're seeing reports of service disruptions and are currently looking into the issue.

Sep 20, 2024

Report: "Service Disruption"

Last update 2024-09-20T00:23:40.426Z

resolved2024-09-20T00:23:40.410Z

This incident has been resolved.

investigating2024-09-20T00:17:33.039Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2024-09-20T00:16:15.412Z

resolved2024-09-20T00:16:15.393Z

This incident has been resolved.

identified2024-09-20T00:10:42.790Z

The issue has been identified and a fix is being implemented.

investigating2024-09-20T00:09:40.663Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2024-09-20T00:16:07.378Z

resolved2024-09-20T00:16:07.359Z

This incident has been resolved.

identified2024-09-20T00:10:51.696Z

The issue has been identified and a fix is being implemented.

investigating2024-09-20T00:07:24.800Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2024-09-20T00:16:00.507Z

resolved2024-09-20T00:16:00.494Z

This incident has been resolved.

identified2024-09-20T00:11:02.227Z

The issue has been identified and a fix is being implemented.

investigating2024-09-20T00:04:30.684Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2024-09-20T00:15:53.498Z

resolved2024-09-20T00:15:53.481Z

This incident has been resolved.

identified2024-09-20T00:11:09.596Z

The issue has been identified and a fix is being implemented.

investigating2024-09-20T00:03:30.052Z

We're seeing reports of service disruptions and are currently looking into the issue.

Aug 2, 2024

Report: "Service Disruption on EU sites"

Last update 2024-08-02T17:21:51.594Z

resolved2024-08-02T17:21:51.577Z

This incident has been resolved.

investigating2024-08-02T17:21:28.635Z

We have removed a misconfiguration from our EU sites which has resolved the service disruption.

investigating2024-08-02T16:27:26.518Z

We're seeing reports of service disruptions and are currently looking into the issue.

Jul 29, 2024

Report: "Service Disruption"

Last update 2024-07-29T14:47:11.279Z

resolved2024-07-29T14:47:11.261Z

This incident has been resolved.

investigating2024-07-29T14:32:57.422Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2024-07-29T14:44:07.627Z

resolved2024-07-29T14:44:07.611Z

This incident has been resolved.

investigating2024-07-29T11:37:25.973Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2024-07-29T14:43:32.622Z

resolved2024-07-29T14:43:32.608Z

This incident has been resolved.

investigating2024-07-29T11:29:41.121Z

We're seeing reports of service disruptions and are currently looking into the issue.

May 6, 2024

Report: "Service Disruption on AU Sites"

Last update 2024-05-06T18:20:48.573Z

resolved2024-05-06T18:20:48.556Z

This incident has been resolved.

monitoring2024-05-06T18:07:43.168Z

AU sites are now loading normally and we are monitoring performance.

investigating2024-05-06T17:32:07.955Z

We're seeing reports of service disruptions and are currently looking into the issue.

Apr 12, 2024

Report: "Service Disruption on AU Sites"

Last update 2024-04-12T16:23:01.072Z

resolved2024-04-12T16:23:01.040Z

This incident has been resolved.

monitoring2024-04-12T16:07:58.072Z

Load times have returned to normal and we are monitoring.

investigating2024-04-12T15:48:58.000Z

We're seeing reports of slow load times on AU sites and are currently looking into the issue.

Apr 8, 2024

Report: "Service Disruption on EU sites"

Last update 2024-04-08T23:27:16.336Z

resolved2024-04-08T23:27:16.322Z

This incident has been resolved.

investigating2024-04-08T14:54:15.469Z

We're seeing reports of service disruptions and are currently looking into the issue.

Mar 21, 2024

Report: "Service Disruption"

Last update 2024-03-21T21:31:35.313Z

resolved2024-03-21T21:31:35.298Z

This incident has been resolved.

investigating2024-03-21T17:34:12.660Z

We're seeing reports of service disruptions and are currently looking into the issue.

Mar 20, 2024

Report: "Service Disruption"

Last update 2024-03-20T22:20:40.301Z

resolved2024-03-20T22:20:40.289Z

This incident has been resolved.

investigating2024-03-20T21:33:26.232Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2024-03-20T22:20:23.014Z

resolved2024-03-20T22:20:23.002Z

This incident has been resolved.

investigating2024-03-20T12:02:13.086Z

We're seeing reports of service disruptions and are currently looking into the issue.

Feb 18, 2024

Report: "Service Disruption"

Last update 2024-02-18T20:13:56.394Z

resolved2024-02-18T20:13:56.376Z

This incident has been resolved.

investigating2024-02-18T09:58:21.353Z

We're seeing reports of service disruptions and are currently looking into the issue.

Feb 13, 2024

Report: "Full Stack AU sites down"

Last update 2024-02-13T03:57:05.662Z

resolved2024-02-13T03:57:05.647Z

This incident has been resolved.

monitoring2024-02-13T03:47:00.036Z

A fix has been implemented and we are monitoring the results.

identified2024-02-13T03:41:13.906Z

The issue has been identified and a fix is being implemented.

investigating2024-02-13T03:08:34.000Z

We're seeing reports of service disruptions and are currently looking into the issue.

Feb 4, 2024

Report: "Service Disruption"

Last update 2024-02-04T14:56:04.373Z

resolved2024-02-04T14:34:49.000Z

This incident has been resolved.

investigating2024-02-04T14:00:55.000Z

We're seeing reports of service disruptions and are currently looking into the issue.

Feb 2, 2024

Report: "Service Disruption"

Last update 2024-02-02T02:26:16.540Z

resolved2024-02-02T02:26:16.526Z

This incident has been resolved.

monitoring2024-02-02T02:05:34.793Z

A fix has been implemented and we are monitoring the results.

identified2024-02-02T01:46:56.121Z

The issue has been identified and a fix is being implemented.

monitoring2024-02-02T01:38:41.911Z

A fix has been implemented and we are monitoring the results.

investigating2024-02-02T01:37:15.343Z

We're seeing reports of service disruptions and are currently looking into the issue.

Feb 1, 2024

Report: "Degraded performance on AU sites"

Last update 2024-02-01T14:53:09.515Z

resolved2024-02-01T14:53:09.500Z

This incident has been resolved.

investigating2024-02-01T14:28:56.762Z

We're seeing reports of service disruptions and are currently looking into the issue.

Dec 2, 2023

Report: "Service Disruption"

Last update 2023-12-02T17:44:32.553Z

resolved2023-12-02T17:44:32.539Z

This incident has been resolved.

investigating2023-12-02T16:59:23.284Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2023-12-02T17:44:13.568Z

resolved2023-12-02T17:44:13.552Z

This incident has been resolved.

investigating2023-12-02T17:06:23.692Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2023-12-02T17:43:37.448Z

resolved2023-12-02T17:43:37.431Z

This incident has been resolved.

investigating2023-12-02T17:08:34.347Z

We're seeing reports of service disruptions and are currently looking into the issue.

Nov 27, 2023

Report: "Marketplacer Integration Platform outage"

Last update 2023-11-27T06:43:39.285Z

resolved2023-11-27T06:43:39.270Z

This incident has been resolved.

monitoring2023-11-27T05:15:05.111Z

A fix has been implemented and we are monitoring the results.

identified2023-11-27T02:50:49.735Z

The issue has been identified and a fix is being implemented.

Oct 25, 2023

Report: "New Seller Portal Unavailable on US Sites"

Last update 2023-10-25T12:43:45.022Z

resolved2023-10-25T12:43:45.004Z

This incident has been resolved.

monitoring2023-10-25T12:28:53.368Z

A fix has been implemented and we are monitoring the results.

identified2023-10-25T12:21:04.163Z

The issue has been identified and a fix is being implemented.

investigating2023-10-25T12:07:33.496Z

We're seeing reports of service disruptions and are currently looking into the issue.

Oct 20, 2023

Report: "Service Disruption"

Last update 2023-10-20T15:28:28.216Z

resolved2023-10-20T15:28:28.197Z

This incident has been resolved.

investigating2023-10-20T14:09:16.575Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2023-10-20T15:28:10.413Z

resolved2023-10-20T15:28:10.394Z

This incident has been resolved.

investigating2023-10-20T14:11:51.427Z

We're seeing reports of service disruptions and are currently looking into the issue.

Oct 9, 2023

Report: "Slow page loads and timeouts on AU sites"

Last update 2023-10-09T02:20:59.892Z

resolved2023-10-09T02:20:59.869Z

This incident has been resolved.

monitoring2023-10-09T02:05:11.223Z

A fix has been implemented and we are monitoring the results.

investigating2023-10-09T02:01:12.692Z

We are currently investigating this issue.

Oct 8, 2023

Report: "Service Disruption"

Last update 2023-10-08T23:31:12.927Z

resolved2023-10-08T23:31:12.910Z

This incident has been resolved.

monitoring2023-10-08T23:25:22.472Z

We are actively monitoring the change

identified2023-10-08T23:25:00.487Z

Issue has been identified and we have restarted our web proxy tier which have brought back seller portal 2.0.

investigating2023-10-08T23:09:26.020Z

Service disruption is affecting seller portal 2.0

investigating2023-10-08T23:06:46.205Z

Service Disruption on Seller Portal in AU region and we are investigating the issue.

Oct 5, 2023

Report: "Service Disruption"

Last update 2023-10-05T23:28:09.526Z

resolved2023-10-05T23:28:09.511Z

This incident has been resolved.

monitoring2023-10-05T23:12:06.935Z

A fix has been implemented and we are monitoring the results.

investigating2023-10-05T22:44:46.108Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2023-10-05T16:02:49.054Z

resolved2023-10-05T16:02:49.042Z

This incident has been resolved.

investigating2023-10-05T15:40:31.983Z

We're seeing reports of service disruptions and are currently looking into the issue.

Oct 2, 2023

Report: "Service Disruption"

Last update 2023-10-02T21:15:43.182Z

resolved2023-10-02T21:15:43.157Z

This incident has been resolved.

investigating2023-10-02T20:36:54.163Z

We're seeing reports of service disruptions and are currently looking into the issue.

Report: "Service Disruption"

Last update 2023-10-02T21:15:26.014Z

resolved2023-10-02T21:15:26.001Z

This incident has been resolved.

investigating2023-10-02T20:25:18.848Z

We're seeing reports of service disruptions and are currently looking into the issue.

Sep 29, 2023

Report: "Service Disruption"

Last update 2023-09-29T17:29:53.116Z

resolved2023-09-29T17:29:53.097Z

This incident has been resolved.

investigating2023-09-29T17:07:03.106Z

We're seeing reports of service disruptions and are currently looking into the issue.

Sep 23, 2023

Report: "Service Disruption"

Last update 2023-09-23T23:26:41.582Z

resolved2023-09-23T23:26:41.564Z

This incident has been resolved.

investigating2023-09-23T23:12:01.846Z

We're seeing reports of service disruptions and are currently looking into the issue.

Aug 24, 2023

Report: "Service Disruption"

Last update 2023-08-24T21:19:33.122Z

resolved2023-08-24T11:30:07.000Z

This incident has been resolved.

investigating2023-08-24T06:40:22.000Z

We're seeing reports of service disruptions and are currently looking into the issue.

Aug 14, 2023

Report: "Service Disruption"

Last update 2023-08-14T03:07:29.045Z

resolved2023-08-14T03:07:29.025Z

This incident has been resolved.

monitoring2023-08-14T02:51:49.139Z

The service disruption has now been resolved and we are monitoring.

investigating2023-08-14T02:39:54.237Z

We're seeing reports of service disruptions and are currently looking into the issue.

Aug 9, 2023

Report: "Service Disruption"

Last update 2023-08-09T05:15:33.269Z

resolved2023-08-09T05:15:33.252Z

This incident has been resolved.

monitoring2023-08-09T05:00:16.451Z

Latency has returned to normal levels and we are continuing to monitor.

investigating2023-08-09T03:27:19.816Z

We are continuing to investigate this issue.

investigating2023-08-09T03:21:50.460Z

We're seeing reports of service disruptions and are currently looking into the issue.

Aug 8, 2023

Report: "Service Disruption"

Last update 2023-08-08T06:49:52.743Z

resolved2023-08-08T06:49:52.725Z

This incident has been resolved.

monitoring2023-08-08T06:34:59.243Z

An issue with the database has now been resolved

investigating2023-08-08T05:53:45.281Z

We're seeing reports of service disruptions and are currently looking into the issue.

Jul 16, 2023

Report: "Admin login page not functioning"

Last update 2023-07-16T23:44:45.520Z

resolved2023-07-16T23:44:45.506Z

An outage with our MFA provider has been resolved.

monitoring2023-07-16T23:28:21.194Z

The issue has been resolved and we are monitoring for further issues.

investigating2023-07-16T22:54:11.700Z

We are continuing to investigate this issue.

investigating2023-07-16T22:47:28.324Z

We are currently investigating this issue.

Jul 11, 2023

Report: "Slow page loads and timeouts on Australian sites"

Last update 2023-07-11T05:47:48.372Z

resolved2023-07-11T05:47:48.361Z

This incident has been resolved.

monitoring2023-07-11T05:32:24.816Z

A fix has been implemented and we are monitoring the results.

investigating2023-07-11T05:11:11.134Z

We are currently investigating this issue.

Jul 1, 2023

Report: "Slow page loads and timeouts on Australian sites"

Last update 2023-07-01T09:44:42.379Z

resolved2023-07-01T09:44:42.362Z

This incident has been resolved.

monitoring2023-07-01T09:18:12.045Z

A fix has been implemented and we are monitoring the results.

investigating2023-07-01T08:17:21.556Z

We're continuing to investigate slow page loads and timeouts on Australian sites.

investigating2023-07-01T07:29:23.834Z

We're seeing reports of service disruptions and are currently looking into the issue.

Jun 28, 2023

Report: "Service Disruption"

Last update 2023-06-28T04:21:18.756Z

resolved2023-06-28T04:21:18.741Z

This incident has been resolved.

monitoring2023-06-28T04:07:56.347Z

A fix has been implemented and we are monitoring the results.

investigating2023-06-28T03:43:46.065Z

We are continuing to investigate this issue.

investigating2023-06-28T03:32:14.860Z

We're seeing reports of service disruptions and are currently looking into the issue.

Apr 5, 2023

Report: "Consumer front end product search issues"

Last update 2023-04-05T01:51:05.393Z

resolved2023-04-05T01:51:05.380Z

This incident has been resolved.

monitoring2023-04-05T01:36:46.644Z

A fix has been implemented and we are monitoring the results.

identified2023-04-05T01:04:29.000Z

The issue has been identified and a fix is being implemented.

investigating2023-04-05T00:55:43.000Z

We're seeing reports of issues with the product search page and are currently looking into the issue.

Mar 22, 2023

Report: "Twilio 2FA outage"

Last update 2023-03-22T05:05:17.047Z

resolved2023-03-22T05:05:17.014Z

This incident has been resolved.

monitoring2023-03-22T01:53:51.000Z

Twilio currently has just recovered from an outage https://status.twilio.com/. We are continuing to monitor this but performance may still be degraded for 2FA on the admin portal on our platform.

investigating2023-03-21T23:36:51.000Z

Twilio currently has just recovered from an outage https://status.twilio.com/. We are continuing to monitor this but performance may still be degraded for 2FA on the admin portal on our platform.

Mar 15, 2023

Report: "Job processing disruption"

Last update 2023-03-15T07:51:37.849Z

resolved2023-03-15T07:51:37.835Z

This incident has been resolved.

identified2023-03-15T07:22:55.468Z

The issue has been identified and a fix is being implemented.

investigating2023-03-15T06:28:39.381Z

We are currently investigating this issue.

Mar 14, 2023

Report: "Service Disruption"

Last update 2023-03-14T23:50:47.915Z

resolved2023-03-14T23:50:47.901Z

This incident has been resolved.

identified2023-03-14T23:44:12.705Z

The issue has been identified and a fix is being implemented.

investigating2023-03-14T23:39:11.781Z

We're seeing reports of service disruptions and are currently looking into the issue.

Mar 11, 2023

Report: "Service Disruption"

Last update 2023-03-11T09:30:44.121Z

resolved2023-03-11T09:30:44.103Z

This incident has been resolved.

investigating2023-03-10T06:16:33.243Z

We're seeing reports of service disruptions and are currently looking into the issue.

Feb 21, 2023

Report: "Service Disruption"

Last update 2023-02-21T00:47:22.286Z

resolved2023-02-21T00:47:22.271Z

This incident has been resolved.

investigating2023-02-21T00:18:39.683Z

We're seeing reports of service disruptions and are currently looking into the issue.