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Last checked 2025-06-14T13:31:54.347Z from MarketMan's official status page

Historical record of incidents for MarketMan

Nov 14, 2024

Report: "Error receiving orders on MarketMan mobile app latest version"

Last update 2024-11-14T17:28:30.008Z

resolved2024-11-14T17:28:29.993Z

The issue has been resolved. Please reopen the app and click the Install button in the pop-up window

identified2024-11-14T16:31:30.159Z

We have identified an issue in receiving orders on the latest version of the mobile app 12.16 Or dev teams are working on a resolution

Mar 17, 2024

Report: "Buyer website is down"

Last update 2024-03-17T09:49:49.336Z

resolved2024-03-17T09:49:49.322Z

This incident has been resolved.

identified2024-03-17T09:34:46.448Z

We are continuing to work on a fix for this issue.

identified2024-03-17T09:34:39.367Z

The issue has been identified and a fix is being implemented.

investigating2024-03-17T09:25:09.402Z

We are continuing to investigate this issue.

investigating2024-03-17T09:24:53.840Z

We are currently investigating this issue.

Feb 13, 2023

Report: "Background tasks processing delay"

Last update 2023-02-13T22:45:57.775Z

resolved2023-02-13T22:45:57.763Z

This incident has been resolved.

identified2023-02-13T20:06:36.184Z

The issue has been identified and a fix is being implemented.

Jun 21, 2022

Report: "Wide-spread issues with our network"

Last update 2022-06-21T07:14:14.367Z

postmortem2022-06-21T07:14:13.127Z

Cloudflare is investigating wide-spread issues with our services and/or network

resolved2022-06-21T07:13:55.338Z

This incident has been resolved.

identified2022-06-21T06:54:45.097Z

The issue has been identified and a fix is being implemented.

Jun 19, 2022

Report: "Delays in messaging mechanism"

Last update 2022-06-19T07:50:08.006Z

postmortem2022-06-19T07:50:01.305Z

SSL certificate on nginx expired

resolved2022-06-19T07:47:45.717Z

This incident has been resolved.

monitoring2022-06-19T07:23:04.262Z

A fix has been implemented and we are monitoring the results.

investigating2022-06-19T06:23:36.895Z

We are continuing to investigate this issue.

investigating2022-06-19T05:59:52.101Z

We are currently investigating this issue.

Mar 25, 2022

Report: "Degraded performance"

Last update 2022-03-25T05:29:29.066Z

postmortem2022-03-25T05:28:59.422Z

Daylight saving issue

resolved2022-03-25T05:28:51.192Z

This incident has been resolved.

monitoring2022-03-25T05:25:20.856Z

We are continuing to monitor for any further issues.

monitoring2022-03-25T05:25:16.494Z

A fix has been implemented and we are monitoring the results.

investigating2022-03-25T02:45:02.859Z

We are currently investigating this issue.

Mar 8, 2022

Report: "Delays in messaging mechanism"

Last update 2022-03-08T14:29:08.993Z

resolved2022-03-08T14:29:08.978Z

This incident has been resolved.

identified2022-03-08T13:28:06.566Z

The issue has been identified and a fix is being implemented.

Jan 21, 2022

Report: "Mobile app servers are not responding"

Last update 2022-01-21T17:35:56.293Z

resolved2022-01-21T17:35:56.275Z

This incident has been resolved.

monitoring2022-01-21T17:23:45.650Z

We are continuing to monitor for any further issues.

monitoring2022-01-21T17:00:35.000Z

A fix has been implemented and we are monitoring the results.

Jan 14, 2022

Report: "QuickBooks online export issue"

Last update 2022-01-14T00:24:23.807Z

resolved2022-01-14T00:24:23.788Z

This incident has been resolved.

investigating2022-01-13T20:02:15.481Z

We are currently investigating this issue.

Dec 9, 2021

Report: "Degraded performance"

Last update 2021-12-09T07:34:09.719Z

resolved2021-12-02T10:30:00.000Z

Always on read only replica skipped and was overloaded

Nov 3, 2021

Report: "Can not login to system"

Last update 2021-11-03T04:16:11.827Z

postmortem2021-11-03T04:15:35.764Z

Database insufficient disk space in filegroup 'PRIMARY', changed to unlimited

resolved2021-11-03T04:15:27.295Z

This incident has been resolved.

monitoring2021-11-03T04:09:27.571Z

A fix has been implemented and we are monitoring the results.

investigating2021-11-03T04:09:23.276Z

We are continuing to investigate this issue.

investigating2021-11-03T03:51:22.218Z

We are currently investigating this issue.

Jul 8, 2021

Report: "Multiple crashes on mobile app"

Last update 2021-07-08T10:53:33.093Z

resolved2021-07-08T10:53:33.077Z

This incident has been resolved.

monitoring2021-07-08T08:49:57.104Z

We are continuing to monitor for any further issues.

monitoring2021-07-08T07:30:20.758Z

A fix has been implemented and we are monitoring the results.

identified2021-07-08T07:10:07.248Z

The issue has been identified and a fix is being implemented.

investigating2021-07-08T05:55:44.535Z

We are continuing to investigate this issue.

investigating2021-07-08T05:42:17.983Z

We are currently investigating this issue.

Jun 30, 2021

Report: "Background task pauses"

Last update 2021-06-30T19:44:55.317Z

postmortem2021-06-30T19:44:40.032Z

Performance issues on Jobs DB

resolved2021-06-30T19:44:31.664Z

This incident has been resolved.

identified2021-06-30T19:42:09.318Z

We are continuing to work on a fix for this issue.

identified2021-06-30T19:36:19.451Z

The issue has been identified and a fix is being implemented.

Jun 17, 2021

Report: "MarketMan iOS Application crash sometimes with iOS version 14.6"

Last update 2021-06-17T16:16:06.701Z

resolved2021-06-17T16:16:06.690Z

This incident has been resolved.

investigating2021-06-17T12:10:20.135Z

We are currently investigating this issue.

May 30, 2021

Report: "Texts messaging service is down"

Last update 2021-05-30T07:15:28.846Z

postmortem2021-05-30T07:15:27.880Z

Stuck job

resolved2021-05-30T07:15:18.462Z

This incident has been resolved.

investigating2021-05-30T07:13:30.281Z

We are currently investigating this issue.

Apr 26, 2021

Report: "non critical: Background tasks having delays"

Last update 2021-04-26T09:27:24.401Z

postmortem2021-04-26T09:20:47.165Z

Human error

resolved2021-04-26T09:20:10.145Z

This incident has been resolved.

investigating2021-04-26T09:19:33.519Z

The issue was resolved

investigating2021-04-26T08:45:39.878Z

We are continuing to investigate this issue.

investigating2021-04-26T08:43:51.905Z

We are currently investigating this issue.

Apr 11, 2021

Report: "Site is not accessible"

Last update 2021-04-11T14:24:18.952Z

postmortem2021-04-11T14:24:09.950Z

Most probably Cloudflare issue

resolved2021-04-11T14:19:12.343Z

This incident has been resolved.

investigating2021-04-11T14:18:58.903Z

We are continuing to investigate this issue.

investigating2021-04-11T14:17:18.147Z

We are continuing to investigate this issue.

investigating2021-04-11T14:16:42.829Z

We are continuing to investigate this issue.

investigating2021-04-11T14:16:09.787Z

We are currently investigating this issue.

Apr 2, 2021

Report: "Site is not accessible"

Last update 2021-04-02T00:24:35.360Z

postmortem2021-04-02T00:24:26.481Z

Azure DNS issue impacting multiple Microsoft services

resolved2021-04-02T00:23:40.327Z

This incident has been resolved.

investigating2021-04-02T00:23:21.669Z

We are continuing to investigate this issue.

investigating2021-04-01T22:00:06.569Z

We are currently investigating this issue.

Mar 26, 2021

Report: "Background task pauses"

Last update 2021-03-26T11:00:50.756Z

postmortem2021-03-26T10:56:14.720Z

Daylight saving caused issue with Azure token

resolved2021-03-26T10:55:49.149Z

This incident has been resolved.

investigating2021-03-26T10:55:34.764Z

We are continuing to investigate this issue.

investigating2021-03-26T07:43:01.527Z

We are continuing to investigate this issue.

investigating2021-03-26T07:19:10.395Z

We are continuing to investigate this issue.

investigating2021-03-26T06:00:26.312Z

We are currently investigating this issue.

Mar 19, 2021

Report: "Degraded performance"

Last update 2021-03-19T07:57:08.519Z

resolved2021-03-19T07:57:08.508Z

This incident has been resolved.

investigating2021-03-19T07:11:07.996Z

We are currently investigating this issue.

Mar 18, 2021

Report: "Can not login to system"

Last update 2021-03-18T08:13:20.022Z

postmortem2021-03-18T08:13:13.084Z

Issue with Akamai SSL Certificate

resolved2021-03-18T07:41:05.783Z

Technical issue with cloud flare

investigating2021-03-18T07:38:01.729Z

We are currently investigating this issue.

Report: "Can not login to system"

Last update 2021-03-18T08:12:51.196Z

postmortem2021-03-18T08:12:46.201Z

Issue with Akamai SSL Certificate

resolved2021-03-18T08:12:15.226Z

This incident has been resolved.

identified2021-03-18T07:54:11.013Z

The issue has been identified and a fix is being implemented.

Feb 26, 2021

Report: "Texts messaging service is down"

Last update 2021-02-26T15:56:42.555Z

postmortem2021-02-26T15:56:36.775Z

Twilio service was down

resolved2021-02-26T15:56:27.746Z

This incident has been resolved.

identified2021-02-26T14:47:21.815Z

The issue has been identified and a fix is being implemented.

Report: "Payments service unavailable"

Last update 2021-02-26T12:33:50.270Z

resolved2021-02-26T12:33:50.252Z

This incident has been resolved.

identified2021-02-25T08:27:55.401Z

The issue has been identified and a fix is being implemented.

Feb 24, 2021

Report: "Database connectivity issues"

Last update 2021-02-24T14:09:47.488Z

postmortem2021-02-24T14:09:42.741Z

Readonly replica failure

resolved2021-02-24T14:09:23.734Z

This incident has been resolved.

identified2021-02-24T13:37:17.419Z

The issue has been identified and a fix is being implemented.

investigating2021-02-24T13:36:45.375Z

We are currently investigating this issue.

Jan 25, 2021

Report: "API Server instability"

Last update 2021-01-25T08:43:08.360Z

resolved2021-01-24T14:30:00.000Z

Server instability of the API Application server

Dec 14, 2020

Report: "Mobile app is not accessible"

Last update 2020-12-14T09:30:01.484Z

resolved2020-12-14T09:05:52.000Z

This incident has been resolved.

investigating2020-12-14T08:55:08.000Z

We are currently investigating this issue.

Dec 6, 2020

Report: "Service unavailable"

Last update 2020-12-06T15:59:14.637Z

resolved2020-12-06T15:59:14.626Z

This incident has been resolved.

investigating2020-12-06T15:56:23.550Z

We are currently investigating this issue.

Dec 2, 2020

Report: "Mobile app is not accessible"

Last update 2020-12-02T09:30:43.899Z

resolved2020-12-02T09:30:43.884Z

This incident has been resolved.

monitoring2020-12-02T09:29:39.245Z

A fix has been implemented and we are monitoring the results.

investigating2020-12-02T09:28:22.564Z

We are continuing to investigate this issue.

investigating2020-12-02T09:22:10.447Z

We are currently investigating this issue.

Dec 1, 2020

Report: "Background tasks paused"

Last update 2020-12-01T16:11:32.326Z

resolved2020-12-01T15:48:47.056Z

This incident has been resolved.

investigating2020-12-01T15:48:32.289Z

We are continuing to investigate this issue.

investigating2020-12-01T15:42:48.247Z

We are continuing to investigate this issue.

investigating2020-12-01T15:41:43.926Z

We are currently investigating this issue.

Nov 19, 2020

Report: "Database connectivity issues"

Last update 2020-11-19T14:47:30.378Z

postmortem2020-11-19T14:44:54.871Z

Azure issue: Between 07:20 and 22:03 UTC on 29 Oct 2020, a subset of customers may have experienced intermittent issues or encountered error notifications when attempting to connect to SQL Database/SQL Managed Instance resources in East US. Connectivity to these resources was impacted due to an issue with the load balancing service serving traffic to the databases. The load balancing service in Azure is composed from two components, the data path that routes traffic to virtual machines and the control plane that determines the health of the VMs behind a virtual endpoint. In this incident the network layer that supports the control plane saturated which resulted in the load balancer incorrectly marking VMs out of service. If all the VMs behind a virtual endpoint are marked down traffic to the service is interrupted. Detection of the issue was delayed because saturation in the networking layer also caused interruption to the monitoring data flowing from the control plane. To mitigate the issue, the source of the traffic that was impacting the control plane was identified and removed.

resolved2020-10-29T20:30:00.000Z

Could not connect to database