Is Mariana Tek Down Right Now? Check if there is a current outage ongoing.

The issue has been resolved and the Admin is now back online. Our Engineering team will continue to monitor the system to ensure ongoing stability

We're currently experiencing an issue preventing Mariana Tek Admin from loading. Our Engineering team is working to investigate the cause.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We've scheduled system maintenance for June 1st, 2025 from 10pm to 11pm ET. During this window, we will be making necessary configuration changes to our infrastructure. Please note that Mariana Tek’s admin, frontend pages, and all apps will be inaccessible during this time.

We have resolved this issue and the system has returned to full functionality

We are currently experiencing system slowness that is impacting Mariana Tek Admin. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience.

Our engineering team has resolved this issue and Web Integrations have returned to full functionality

We are currently investigating an issue where Web Integrations and MT tools are returning 404 errors. Our Engineering team is actively working to identify the root cause and resolve this as quickly as possible.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently experiencing system slowness that is impacting Mariana Tek Admin and Web Integrations. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience.

The issue affecting our Insights reports has been resolved with our provider and reports have returned to full functionality with no impact to data.

We’re currently aware of an issue affecting the loading of our Insights reports. One of our architecture component providers is experiencing technical difficulties. Our engineers are actively working with their team to resolve the issue.

This incident has been resolved as of 12pm ET and the team has been monitoring since. The engineering team will continue to monitor through the weekend. We will reach out to any impacted customer or users should delays in renewals occur.

Update: Membership auto renewals have caught up and will be processed at a regular cadence through the weekend. We are still experiencing intermittent issues for the following scheduled actions: livestream emails not sending, spot holds not releasing, and automatic refresh of the roster. Our engineering team is continuing to work toward a permanent solution for these. We will provide updates as soon as we have them.

We are currently experiencing delays with auto renewals, spot holds not releasing, livestream emails not sending, and automatic refresh of the roster. Our engineering team has identified the root cause and is actively working on a solution. We will provide updates as soon as we have more information.

The Mariana Tek system is experiencing some intermittent issues with the following scheduled actions: memberships did not auto renew, livestream emails not sending, spot holds not releasing, and delays in actions in the Admin system. Engineering is investigating and will report back as soon as possible.

This incident has been resolved.

The engineering team has resolved this issue with the Insights Dashboards and they should now be accessible with no issue. We are continuing to monitor.

We are currently experiencing an outage from a third party provider that is affecting our Insights Dashboards from loading. Our team is in communication with the hosting provider to resolve the issue as quickly as possible. Please note that this outage is isolated to the Insights product only - all other reporting features within Mariana Tek remain fully accessible. We appreciate your patience and will provide further updates as they become available.

We're pleased to report that these issues have been resolved and all database operations have been restored to their optimal state. If you are still experiencing these issues or any others, please contact Mariana Tek Support as soon as possible.

We are continuing to monitor for any further issues.

While the majority of the errors we were seeing in the past few days have been resolved, we continue to monitor 500 errors from the database upgrade. The common issues resulting in these issues are: EDIT: - Checking customers into class - as of 2/15 we have seen a significant DECREASE in these errors - Customers booking on the app If you are still experiencing these issues or any others, please contact Mariana Tek Support as soon as possible.

While the majority of the errors we were seeing in the past few days have been resolved, we continue to monitor 500 errors from the database upgrade. The common issues resulting in these issues are: - Checking customers into class - Customers booking on Web Integrations If you are still experiencing these issues or any others, please contact Mariana Tek Support as soon as possible.

We are continuing to monitor 500 errors from the database upgrade. The common issues resulting in these issues are: - Checking customers into class - Customers booking on Web Integrations If you are still experiencing these issues or any others, please contact Mariana Tek Support as soon as possible.

We are continuing to monitor for 500 errors to ensure they do not spike. Please reach out to Mariana Tek Support if you experience any issues.

We have identified the root cause of the issues for 500 errors. We are actively monitoring to ensure the 500 errors do not spike again. Please reach out to Mariana Tek Support if you experience any issues.

We are investigating an increase of 500 errors for some users across multiple applications. Our team is working on this as a priority, subscribe to the status page for further updates.

This incident has been resolved.

The issue has been identified and a resolution is being implemented.

We are currently investigating reports of some buttons in admin not redirecting. In some rare cases, users have reported being unable to check customers in or convert guests. Our team is working on this as a priority, subscribe to the status page for further updates. If you experience this issue refreshing/reloading the page may enable you to continue.

This incident has been resolved.

Service is restored for Admin. Our team will continue to monitor the system and determine the root cause for today's downgraded performance.

We received reports of system-wide degraded performance on Admin, and our team confirmed the issue. We have placed the system in maintenance mode to implement a fix to improve system performance, and we'll bring the system back as soon as possible.

This incident has been resolved.

Mariana Tek system is seeing delays for transactional emails. Engineering is investigating and will report back as soon as possible.

All end user transactional pages have been restored to expected performance

The Mariana Tek system is experiencing degraded performance on frontend user pages and the Android mobile app. Our Engineering team is actively investigating and will report back as soon as possible.

The system performance is fully recovered.

The system performance has been recovered. The Mariana Tek Engineering team is actively monitoring.

The Mariana Tek system is experiencing issues. Engineering is investigating and will report back as soon as possible.

This incident is now resolved. We appreciate your patience, please contact our Support Team if you have any additional questions or concerns.

The Mariana Tek Engineering team has identified the root cause for the Degraded Performance issue and are actively monitoring the fix that has been implemented. Please reach out to support@marianatek.com if you are seeing any issues with your system.

The Mariana Tek Engineering team is still investigating the downgraded performance as a top priority.

We continue our investigation at the highest priority.

As we continue to prioritize this investigation, we want to communicate that studios may see delays in Mariana Tek transactional emails during this downgraded service.

The Mariana Tek Engineering Team continues to investigate this issue and treating it with a priority.

We are continuing to investigate this issue.

The Mariana Tek admin and biz app are currently experiencing system wide performance issues. Our Engineering team is actively investigating as a priority.

We are happy to announce that the job processing delay incident is now resolved. All delayed transaction emails since last night have now all been sent and all waitlist spot holds, penalty fee processing, and Webhooks are renewed to their normal state. The queues remain stable and continue to process jobs in a timely manner

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

At 5:50 pm ET, we implemented an update to improve the speed for job processing. We are seeing a significant increase in the system’s ability to process automated jobs, especially transactional emails and webhooks. For transactional emails, customers may have questions about receiving old emails. We continue to monitor the system’s progress to process the automated jobs that have been queued today but have not been able to process yet. Please reach out to the Mariana Tek Support team if you have any questions.

Starting on 9/20/2022 9:00 ET, Mariana Tek’s tasking queues experienced delays with job processing. Automated tasks such as transactional emails, waitlist upgrades into class, penalty fees and webhooks were delayed. We can confirm that all membership payments processed as expected last night. At this time, studios will experience the following: Delay in Transactional emails: Delayed sending starting from 9pm EST last night (9/20) and continue to have a delay this morning. This does impact Livestream emails as well as class message feature in admin We strongly suggest manually emailing livestream emails from the studio’s email provider Waitlist spot holds & Penalty Fees processing: Spots may be sporadically holding longer than expected as the system processes the queue of customers that need to be automatically moved from the waitlist into class. Penalty fees may sporadically experience a longer than expected processing as well. We suggest monitoring your classes to manually move customers from the waitlist into the class to optimize studio operations at this time. Webhooks: Studios with custom integrations and Integration Partners may see delays in getting updated information via webhooks Our engineering team is actively reviewing and working on this with an urgent priority. Please reach out to the Mariana Tek Support team if you have any questions.

The system has returned to normal levels of performance.

The Mariana Tek system is experiencing degraded performance issues. Engineering is actively investigating and will report back as soon as possible.

The Engineering team has corrected the issue. All components are fully operational.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

The Mariana Tek system is experiencing issues. Engineering is investigating and will report back as soon as possible.

The scaling fix has been deployed. We will continue to monitor this evening.

Mariana Tek has been stable for the past hour but the team is still working on a fix for the underlying issue. We will continue to monitor and address performance issues as they arise.

Mariana Tek is experiencing degraded performance due to high load. We have identified an issue preventing us from launching new servers in a healthy state to handle the load. The infrastructure and engineering teams are currently working on the issue.

Amazon Web Services has indicated the connectivity issue is resolved and we have seen traffic return to normal levels over the past 20 minutes. We will continue to monitor throughout the day.

Amazon Web Services has confirmed connectivity issues in multiple regions which is causing timeouts for a portion of requests to Mariana Tek. We are monitoring the issue and will update when more information is available.

Mariana Tek is aware of the current outages in our system. We’re investigating connectivity issues with our cloud provider and are monitoring the situation. This page will be updated once the issue is resolved.

This incident has been resolved. System performance should be stabilized.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are experiencing elevated response times for all applications and the API. The engineering team is investigating the issue.

On September 6, 2021, from 12:00 to 12:30 pm Eastern, Mariana Tek Admin was not accessible due to a 504 gateway timeout error message. Access has since been restored to Mariana Tek Admin. Our engineers are continuing to investigate the root cause. We will be closely monitoring throughout the day to ensure continued access.

System performance issues have been resolved and returned to normal.

System performance has improved for Mariana Tek Admin and Apps. Our engineers are continuing to investigate the root cause. We will be closely monitoring throughout the day to ensure continued performance.

We are currently experiencing degraded system performance with Mariana Tek Admin and Apps, and we are actively investigating the issue.

System performance issues have been resolved and returned to normal.

System performance issues have been resolved and returned to normal. We will be closely monitoring throughout the day to ensure continued performance.

We are currently experiencing degraded system performance, and we are actively investigating the issue.

This incident has been resolved. Access is now available for MT Admin and MT integrated web pages are now loading.

We are experiencing an issue impacting Mariana Tek Admin and Web Integrations. The issue has been identified and a fix is being implemented.

We received reports of unavailability for Mariana Tek Admin. Our team is currently investigating the issue.

Error messages are appearing on the iOS app preventing customers to use their app. The error messages are “Looks like we've encountered some difficulty. Please refresh.” and “Looks like there may have been an issue, please try again.” Apple has approved the latest version of the iOS app fixing these error messages. Majority of client apps have the latest version available in the App Store. Please update your app to version 3.5.2. To find the app version, navigate to the “About” section in the Account tab of the app. Some client apps are still progressing through Apple’s queue for approval and the app update is not yet available in the App Store. You’re able to find the version history in the App Store when you search for your app. In the meantime, please ask your customers to log out and log back into the app to resolve the error message until the app update is available in the App Store.

Performance has returned to normal for our products such as the Mariana Tek Admin, iOS App, Web Integrations, and Express App.

We are experiencing performance issues impacting our products such as the Mariana Tek Admin, iOS App, Web Integrations, and Express App. We continue to investigate the issue.

We received reports of unavailability for Mariana Tek Admin. Our team is currently investigating the issue.

Customers were unable to book reservations starting at 7 pm EST on February 28 due to the leap year. We identified the issue at 7:07 pm EST and we deployed the fix at 7:20 pm EST. Service was restored at 7:50 pm EST.