Is Manatal Down Right Now? Check if there is a current outage ongoing.

Our Engineering Team & customer teams have confirmed the resolution of the issue.

Our Engineering Team has identified the root cause of the partial outage & implemented a fix. The career pages are accessible again. Our team is monitoring the full resolution of the issue.

Our team is still investigating the issue. We will continue updating you on the progress of the investigation & Estimated Time of Resolution.

Our team has identified an issue with the Manatal-provided career pages. Our Engineering team is working on a resolution with the highest priority. We will keep you updated in 15-minute cadences on the status of the resolution.

This incident has been resolved.

We are continuing to monitor for any further issues.

Our Engineering Team has implemented a fix for the issue. The Manatal Emailing Service is recovered. We are currently monitoring the situation.

Our Engineering Team has identified the root cause of the issue. We are currently implementing a fix to resolve the issue. Further updates will be provided soon.

Our Engineering Team is still investigating the issue. We will provide further details within the next 30 minutes.

We are currently facing degraded performance on the Manatal Emailing Service. Our Engineering team is investigating with the highest priority. Further updates will be provided soon.

Our Engineering Team has implemented a fix for the issue. The application is recovered. We are currently monitoring the situation further.

We are currently experiencing a degraded performance on the Manatal emailing service. Our Engineering team is investigating with highest priority.

This incident has been resolved.

Our Engineering Team has implemented a fix for the issue. The application is recovered. We are currently monitoring the situation further.

Our Engineering Team has confirmed the fix implementation. The expected time of resolution is within the next 30 minutes.

Our Engineering Team is working on the resolution. Further updates will be provided as we resolve the issue.

We have identified the root cause of the issue. Our Engineering Team is currently working on a full resolution.

We identified a degradation of the experience of the Manatal main application. This can result in slower loading of certain parts of the application.

This incident has been resolved.

Our Engineering Team has identified the root cause of the issue and implemented a fix. The Emailing Service is accessible again. Our team will further monitor the incident.

We have identified an issue with the Manatal Emailing service which causes slower processing of emails. Our team is working on resolving the issue with the highest priority.

This incident has been resolved.

Our team has resolved the issue and the transactional emails are sent as usual again. We are further monitoring the service.

Our team has identified the root cause of the issue and is working on a resolution.

We identified that there is currently a delay when sending transactional emails from Manatal including but not limited to notification emails, user invitation emails and others.

This incident has been resolved.

We identified the interruption on our Mailing Service as well and it is now recovered. We are monitoring the situation.

We identified the root cause of the issue. The Marketplace Service is recovered and we are currently monitoring the resolution. The Emailing Service remains impacted by the interruption.

We identified that our Marketplace and Emailing Services are impacted by the interruption. Our engineering team is investigating with the highest priority. We will keep you updated on the resolution.

Our team identified that our Marketplace service is currently interrupted. We are investigating with the highest priority and we will add updates here until the interruption is resolved.

Our Engineering Team has further monitored the incident and can confirm that all systems are fully back operational.

Our Engineering Team has identified the root cause and implemented a solution. We continue monitoring the performance of all services ongoing.

Our Engineering Team is still investigating this issue with the highest priority. We found degraded performance on the Emailing & Marketplace Services.

Our Engineering team has recovered the Emailing Services which are back Operational. The Integration Marketplace is still experience degradation of experience.

Our Engineering team has identified the root cause of the issue and worked on a resolution. The Web Application is recovered and operational.

Our Engineering team has found a global impact on the Web Application which causes the Web Application to be inaccessible for the moment. Our team is working with the highest priority on a resolution.

Our Engineering Team is still investigating the issue and identifying the root cause of the degraded performance. We found that it also impacts the overall performance of the Web Application.

Our Engineering Team is still investigating the issue and identifying the root cause of the degraded performance.

Our Engineering Team is still investigating the issue and identifying the root cause of the degraded performance.

Our Engineering Team is still investigating the issue and identifying the root cause of the degraded performance.

We are currently experiencing a degraded performance on our Emailing & Integration Services. Our Engineering team is investigating.

This incident is fully recovered and resolved by our Engineering team. Our team has monitored it for the last 6 hours without identifying further degradation of services.

We will further monitor the incident resolution for any connected issues.

Our Engineering team has identified the root cause and implemented a resolution. We are continuing to monitor the changes to confirm a full resolution. You may experience slight delays in processing of Emails or Resumes.

Our Engineering team has recovered the Emailing service. Resume parsing remains impacted. The team is further working on a solution.

Our Engineering team has recovered the Web Application. Emailing & Parsing are still experiencing interruptions. The Engineering team is further working on a resolution.

Our Engineering Team is still working on a full resolution of the incident.

Our Engineering Team is still working on a full resolution of the incident.

Our Engineering Team has identified related issues. We are currently identifying the root cause and will update further on the status.

Our Engineering team has fully recovered the Parsing Service. We are monitoring the situation further.

Our Engineering Team is still working on recovering the Parsing Service fully.

Our Engineering has recovered the emailing services fully. They are back operational. The Parsing services are still impacted and the team is working on a resolution.

Our Engineering Team is still working on recovering the Emailing & Parsing services fully.

Our Engineering Team is still working on recovering the Emailing & Parsing services fully.

Our Engineering Team is still working on recovering the Emailing & Parsing services fully.

The web application is back operational. We still face delays on the Emailing & Parsing services. The Engineering team is working further on a resolution.

Our Engineering team is still working on a full resolution for the issue. The web application is partially recovered.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

Our engineering team has identified the root cause of the issue and is working on a resolution.

We are observing a degradation of performance on the emailing feature. The impact involves 1. Unable to retrieve/read incoming emails 2. Unable to send emails through Manatal Application.

This incident has been resolved.

The partial inaccessibility issue in our Marketplace has been successfully resolved, and we are closely monitoring the situation.

Our engineering team has identified the root cause of the problem and is currently working diligently to implement a resolution.

Our Marketplace is currently experiencing partial accessibility issues. Our technical team is actively investigating the matter to restore full functionality as soon as possible.

This incident has been resolved.

A fix has been implemented, and our engineers will monitor the application status.

Our engineers have identified the issue and are working on a fix. We will keep you updated on our progress.

We're experiencing an issue on our servers. The application is currently unavailable. Our engineers are currently working on identifying the issue and fixing it as soon as possible. We will keep you informed in this thread as soon as possible

e would like to inform you that the recent performance issue with our services has been successfully resolved. All services have been restored to their normal operation.

We have identified the root cause of the issue affecting our services and have implemented a solution to resolve it. Our team has conducted extensive testing and currently monitoring to ensure that the service operates as expected.

Our team is still conducting an investigation into the issue.

Our team is continuing to investigate the issue.

We would like to inform you that our investigation into the issue is ongoing.

We would like to provide an update on the ongoing issue affecting our services. Our team is actively investigating the problem and conducting a thorough analysis to determine the root cause.

We are continuing to investigate the issue.

We are continuing to investigate the issue and we will keep sharing with you updates on an hourly basis.

We would like to inform you that our engineers have recently observed a degradation in the performance of the Manatal application. As a result, some users may experience difficulties accessing the application or encounter delays in performing certain actions. Our engineers are investigating the root cause of the issue and implementing a fix to improve the overall performance of the system.

This incident has been resolved.

A fix has been implemented and our engineering team is monitoring the situation

We are currently investigating this issue

This incident has been resolved.

A fix has been implemented and our engineers will keep monitoring the application status.

Our engineers have identified the issue and are working on fix. We will keep this post updated with our latest findings.

We're experiencing an issue on our servers. The application is currently unavailable. Our engineers are currently working on identifying the issue and fixing it as soon as possible. We will keep you informed in this thread as soon as possible

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have noticed an issue affecting the Organization (Client/Department) tab, which resulted in repeated reloading of the list of jobs. Our engineers have identified the problem and working on a resolution. We are expecting a fix to be released within the next 2 hours. We will make sure to keep this incident updated on further developments.

This incident has been resolved.

The fix is working and parsing time is back to normal. We are going to continue monitoring the situation.

Our engineers have identified the issue and are working on a fix. The situation should be back to normal within 1h.

We are currently experience slower parsing time due to a high number of requests. Our engineers are currently working on resolving the parsing time back to normal. We will update as soon as we have more information.

This incident has been resolved.

Our engineers have found a way to bypass the upstream provider issue. The career page is now fixed. We will keep monitoring and update this page shortly.

The career page can be impossible to access for some users. Our upstream providers are experiencing difficulties with DNS configurations. We are currently working with them to fix the problem. It is partially restored now. We will update this page shortly when we have more information.

The incident is now resolved It was a temporary issue on the ISP Emirates Telecommunications Corporation (etisalat).

We have identified an issue with our file hosting provider AWS in the UAE. Files (resumes, attachments, images...) can not be retrieved or uploaded in the UAE region only. We will keep you updated when the situation is resolved.

This incident has been resolved.

Our engineers observed degradation of performance on the emailing feature. The impact involves 1. Unable to retrieve/read incoming emails 2. Unable to send emails through Manatal Application, however if the outgoing email is mark as sent, it is sent, there is no faulty label of email status.

The incident has been resolved.

Our engineers observed degradation in performance of Manatal application. Some users may experience difficulties accessing the application.

The issue is resolved.

The solution has been implemented. We observed no more errors, and we will still be monitoring the issue.

Our engineers observed high failure rate from People Match Chrome Extension integration. The problem has been identified and we are working on the solution aiming to resolve the issue within the next hour.

This incident has been resolved.

The problem is identified, and we are working closely with our infrastructure provider to resolve the issue.

Our engineers observed that some candidate's information cannot be saved through the web application interface (precisely candidate's summary page).

Database maintenance was completed.

The scheduled maintenance is running in this period. You might experience the website timeout for a few minutes.

This incident has been resolved.

The fix has been implemented and the emailing feature is back to normal, we will continue to monitor.

The issue has been identified, and we are working on bringing the feature back up.

Our engineers observed high failure rates on emailing feature.

We're under a maintenance schedule, You might experience some errors during this time.

We’ve identified an issue causing users to not be able to open the shared resumes from 2 March 2022 to 4 March 2022. The issue has been resolved.

This incident has been resolved.

We have confirmed with our provider that all of our services are back up. We will continue to monitor the situation.

Emailing service is back up. Resume parsing is still partially affected.

Most of our services is back up. Emailing service remains unavailable.

Our engineers observe unavailability of Manatal. We are working to bring the service back as soon as possible.

You might experience slowness and bad requests due to timeouts from the server from 15:14 - 15:16 GMT+0

The fix is deployed, monitored and the issue is resolved.

Right now, our mailing service is still down. You will face emails errors happening with Gmail. All Outlook emails will recover later when we fix the mailing service entirely.

Currently, the email feature are down. We're working on this issue and we will keep updating the situations.

The fix has been implemented and the issue is resolved with - Email sending and viewing past emails We are still working on - Automatic email synchronization from Gmail and Outlook

We are currently working on fixing issues with email integrations. We will keep updating the situations.

Amazon Web Services resolved the issue and the service is now fully operational.

We are continuing to investigate this issue.

Amazon Web Services is currently experiencing technical issues in the Eastern region of the United States. Some users may experience latency and/or errors when using the application.

The issue is resolved.

Our engineers identified problems with mass resume import and is implementing a fix.

The issue is identified to be from our infrastructure provider and is resolved.

We are currently investigating issue with resume parsing is less effective than usual.

On 2nd of December 2021 09.30pm UTC, we noticed an increasing amount of processing time which affects Resume Parsing, Social Media enrichment and other core features of Manatal due to higher usage of one core feature. We took actions to resolve the issue by increasing our processing power and the issue is fully resolved by 12.00am of December 3rd.

On September 30 22.30 UTC, our email integration provider has upgraded their communication system, which turns out to not be fully compatible with Manatal at the moment. Our engineers observed email integrations not working fully which includes 1. Email Received from Candidates / Contacts through Manatal integration 2. Email forwarding feature Please note that email integration with Outlook and Gmail is not affected. During September 30 22.30 UTC to October 1 11.30 UTC we put our best engineering effort to resolve the problem, with multiple solutions implemented. And the issue was resolved it October 1 11.30 UTC. After that, we continue to restore the data that were not synchronized during the period of the incident and all the data was restored at October 1 19.00 UTC.

The incident is resolved, our engineers are restoring the impacted data during the incident and we will provide a full explanation after the impacted data is fully restored.

We implemented a fix, and the impacted features are now working. We are continuing to monitor the situation.

We are currently working on a fix to an issue related to email receiving for Manatal Integration with our provider. The issue could have impacted the following use cases: 1. Email forwarding 2. Receiving email replies from candidates or contacts And does not affect Outlook integration or Gmail integration The issue stated at September 30 22.30 UTC.

The situation is fully resolved after monitoring.

We resolved the problem with our infrastructure provider and will continue to monitor.

Our engineers spotted application outage. We are working with our infrastructure provider to resolve the problem.

The incident is resolved

Our engineers spotted degradation of experience in operations related to candidates. We are investigating the cause

On 20 August 2021 21.08 UTC, our engineers spotted high failure rate of our Database during routine maintenance. Our engineering team start investigating the issue right away and work together with our infrastructure provider to resolve the issue. We discovered that our database maintenance process has a conflict with the infrastructure provider's maintenance process. As soon as the cause was identified at 22.00 UTC, we formulate a solution and implement it. The issue was fully resolved by 22.05 UTC.

We resolved the problem with the database, and the service is now back to fully operational.

Our engineer spotted an issue with our database which causes Manatal web application to stop responding, we are resolving the issue.

This incident has been resolved.

We identified the issue to be from one of our internal process. We pause the process and are continuing to monitor.

Our engineers discovered higher error rates in search engine, causing Candidate search, boolean search and advanced search to fail.

Manatal did an infrastructure upgrade during 04.43 UTC to 04.46 UTC to ensure high stability in the log run. Some user may experienced degradation in performance during the period.

All services are back to operational. We will still be on alert for possible further incidents.

Manatal experienced total outage from 16.17 UTC - 16.46 UTC. The issue is identified to be from our infrastructure provider and is reported to be fixed. We are currently monitoring closely the situation.

There was a major outage of Fastly Content Delivery Network which contributed to outage of many websites around the world, including major news sites and the United Kingdom's government page, were temporarily down during a massive outage. Other websites including Amazon, Twitch, Reddit, CNN, The Guardian and The New York Times also suffered from this outage. In order to mitigate the impact of the Content Delivery Network service outage, Manatal has temporarily disabled its Content Delivery Network and the Manatal Web Application is back to normal. The outage lasted 41 minutes, from 9.48AM UTC to 10.39AM UTC We will continue to monitor the evolution of the situation with the Content Delivery Network provider.

We have temporarily disabled our Content Delivery Network and the web application is back to a normal working state.

We are currently investigating this issue.

On the career page, the open application of theme 3, if enabled, was not available in certain cases for candidates visiting the page. This incident had a duration of 30 minutes. This issue had a minimal impact (in total, 4 accounts impacted and 10 candidates experienced this issue).