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Last checked 2025-06-14T13:49:55.174Z from magiceden's official status page

Historical record of incidents for magiceden

Jul 23, 2022

Report: "Site is experiencing degraded performance, team is investigating."

Last update 2022-07-23T01:11:01.899Z

resolved2022-07-23T01:11:01.886Z

This incident has been resolved.

investigating2022-07-23T01:10:43.849Z

We are continuing to investigate this issue.

investigating2022-07-23T00:00:06.141Z

We are currently investigating this issue.

Jun 10, 2022

Report: "DDOS 100x traffic caused the api slow to respond"

Last update 2022-06-10T19:41:51.315Z

resolved2022-06-10T18:00:00.000Z

We are currently investigating this issue.

Jun 5, 2022

Report: "Indexing lagging caused delayed NFTs showing up"

Last update 2022-06-05T18:22:09.268Z

resolved2022-06-05T18:22:09.256Z

This incident has been resolved.

May 31, 2022

Report: "API not responding"

Last update 2022-05-31T21:33:49.755Z

resolved2022-05-31T21:33:49.738Z

This incident has been resolved.

monitoring2022-05-31T21:24:22.290Z

We are continuing to monitor for any further issues.

monitoring2022-05-31T21:24:14.130Z

A fix has been implemented and we are monitoring the results.

identified2022-05-31T21:01:14.113Z

We are currently investigating the issue, and we've identified the issue with our cluster.

May 27, 2022

Report: "Degraded performance due to high volume of traffic"

Last update 2022-05-27T19:56:02.307Z

resolved2022-05-27T19:56:02.288Z

This incident has been resolved.

investigating2022-05-27T19:54:28.824Z

We are continuing to investigate this issue.

investigating2022-05-27T18:54:05.079Z

We are currently investigating this issue.

May 24, 2022

Report: "Extremely high volume of traffic causing API slow to respond"

Last update 2022-05-24T20:27:31.233Z

resolved2022-05-24T20:27:31.219Z

This incident has been resolved.

investigating2022-05-24T19:50:29.891Z

We are currently investigating this issue.

May 19, 2022

Report: "API slow to respond due to high traffic load"

Last update 2022-05-19T18:36:27.485Z

resolved2022-05-19T18:36:27.473Z

This incident has been resolved.

investigating2022-05-19T18:19:51.257Z

We are currently investigating this issue.

May 17, 2022

Report: "API slow due to high volume of traffic"

Last update 2022-05-17T17:22:48.231Z

resolved2022-05-17T17:22:48.217Z

This incident has been resolved.

monitoring2022-05-17T17:22:25.402Z

A fix has been implemented and we are monitoring the results.

investigating2022-05-17T16:59:16.994Z

We are currently investigating this issue.

May 16, 2022

Report: "API is slow due to high volume of traffic"

Last update 2022-05-16T00:07:35.683Z

resolved2022-05-16T00:07:35.669Z

This incident has been resolved.

monitoring2022-05-16T00:07:04.642Z

We are continuing to monitor for any further issues.

monitoring2022-05-15T23:57:44.286Z

A fix has been implemented and we are monitoring the results.

investigating2022-05-15T22:36:49.775Z

We are currently investigating this issue.

May 3, 2022

Report: "API is slow due to high volume of traffic"

Last update 2022-05-03T23:15:33.294Z

resolved2022-05-03T23:15:33.281Z

This incident has been resolved.

monitoring2022-05-03T23:07:27.349Z

A fix has been implemented and we are monitoring the results.

investigating2022-05-03T22:09:01.904Z

We are currently investigating this issue.

May 2, 2022

Report: "Site is down due to some frontend issues, working on the fix"

Last update 2022-05-02T19:13:25.740Z

resolved2022-05-02T19:13:25.721Z

This incident has been resolved.

investigating2022-05-02T19:10:40.532Z

We are currently investigating this issue.

Apr 13, 2022

Report: "Site is down due to some frontend issues, working on the fix"

Last update 2022-04-13T07:08:08.635Z

resolved2022-04-13T07:08:08.620Z

This incident has been resolved.

identified2022-04-13T07:03:28.853Z

The issue has been identified and a fix is being implemented.

Apr 6, 2022

Report: "Solana network is slow, RPC providers are experiencing high latency"

Last update 2022-04-06T16:41:18.740Z

resolved2022-04-06T16:41:18.725Z

Solana network is still slow, but the RPC provide issue is fixed.

investigating2022-04-06T16:24:05.767Z

We are currently investigating this issue.

Apr 2, 2022

Report: "Elevated API Errors from RPC"

Last update 2022-04-02T16:40:23.589Z

resolved2022-04-02T16:40:23.573Z

This incident has been resolved.

investigating2022-04-02T16:40:17.677Z

We are continuing to investigate this issue.

investigating2022-04-02T16:38:06.518Z

We've load balanced RPC providers, and the website is working as normal. Solana network's TPS is still slow, and it might take some time to recover.

investigating2022-04-02T16:30:47.174Z

We're experiencing an elevated level of API errors and are currently looking into the issue.

Apr 1, 2022

Report: "Elevated API Errors from RPC and Solana network is slow"

Last update 2022-04-01T01:06:39.750Z

resolved2022-04-01T01:06:39.730Z

We've load balance the rpc provider and the website is working as normal. Solana network's TPS is still slow, and it might take some time to recover.

investigating2022-04-01T01:05:44.096Z

We are continuing to investigate this issue.

investigating2022-04-01T00:45:30.940Z

We're experiencing an elevated level of API errors and are currently looking into the issue.

Mar 29, 2022

Report: "nft.storage link Chrome browser warning"

Last update 2022-03-29T04:40:33.913Z

resolved2022-03-29T04:40:33.897Z

This incident has been resolved.

monitoring2022-03-29T04:35:12.891Z

We made a change to replace our ipfs gateway link, and we're monitoring the impact of it.

investigating2022-03-29T03:19:28.656Z

We're experiencing an elevated level of Chrome warnings and are currently looking into the issue.

Mar 28, 2022

Report: "RPC servers are experiencing high latency"

Last update 2022-03-28T05:07:00.053Z

resolved2022-03-28T05:07:00.038Z

This incident has been resolved.

investigating2022-03-28T02:15:18.528Z

Working with our RPC provider to fix the connection to solana network

Mar 24, 2022

Report: "Slow indexing causing slow response of the API"

Last update 2022-03-24T21:32:55.990Z

resolved2022-03-24T18:00:00.000Z

This incident was triggered by non-index enabled rpc node, this incident was resolved.

Mar 5, 2022

Report: "API timeout"

Last update 2022-03-05T07:11:06.944Z

resolved2022-03-05T07:11:06.931Z

This incident has been resolved.

monitoring2022-03-05T07:04:38.568Z

A fix has been implemented and we are monitoring the results.

investigating2022-03-05T06:56:03.698Z

We are continuing to investigate this issue.

investigating2022-03-05T06:54:16.796Z

We are currently investigating this issue.

Feb 3, 2022

Report: "API slow to respond due to high traffic"

Last update 2022-02-03T07:40:17.433Z

resolved2022-01-01T17:10:04.156Z

This incident has been resolved.

monitoring2022-01-01T17:08:44.227Z

A fix has been implemented and we are monitoring the results.

investigating2022-01-01T16:44:03.290Z

We are currently investigating this issue.

Report: "High traffic hitting API causing slow api response"

Last update 2022-02-03T07:40:10.282Z

resolved2022-01-25T00:47:29.705Z

This incident has been resolved.

monitoring2022-01-24T23:44:16.426Z

A fix has been implemented and we are monitoring the results.

investigating2022-01-24T20:54:23.370Z

We are currently investigating this issue.

Report: "High volume of traffic causing slow API response"

Last update 2022-02-03T07:40:04.542Z

resolved2022-01-27T21:57:25.757Z

This incident has been resolved.

monitoring2022-01-27T21:57:21.363Z

A fix has been implemented and we are monitoring the results.

identified2022-01-27T20:51:31.701Z

We are expecting order of magnitude more traffic hitting our API, we are actively working on infra upgrades

investigating2022-01-27T20:48:13.011Z

We are currently investigating this issue.

Report: "High volume of traffic causing slow API response"

Last update 2022-02-03T07:39:55.554Z

resolved2022-01-31T23:19:17.244Z

This incident has been resolved.

monitoring2022-01-31T21:18:41.940Z

A fix has been implemented and we are monitoring the results.

investigating2022-01-31T16:34:17.462Z

We are currently investigating this issue.

Report: "API slow to respond"

Last update 2022-02-03T07:39:44.819Z

resolved2022-02-03T01:19:30.259Z

This incident has been resolved.

identified2022-02-03T00:40:33.177Z

The issue has been identified and a fix is being implemented.

Jan 19, 2022

Report: "Slow api response due to high volume of traffic"

Last update 2022-01-19T01:14:10.998Z

resolved2022-01-19T01:14:10.983Z

Scaled up the infra, and the slow api issue was fixed an hour ago

investigating2022-01-18T21:54:40.091Z

We are continuing to investigate this issue.

investigating2022-01-18T21:54:29.307Z

We are currently investigating this issue.

Dec 13, 2021

Report: "API slow due to high volume of traffic"

Last update 2021-12-13T05:37:50.285Z

resolved2021-12-13T05:37:50.268Z

This incident has been resolved.

monitoring2021-12-13T05:37:47.673Z

We are continuing to monitor for any further issues.

monitoring2021-12-13T05:30:55.297Z

A fix has been implemented and we are monitoring the results.

identified2021-12-13T05:19:37.369Z

The issue has been identified and a fix is being implemented.

Dec 2, 2021

Report: "Collections search was not working"

Last update 2021-12-02T02:11:25.556Z

resolved2021-12-02T01:00:00.000Z

Collections' search was not working due high traffic volume and growing number of collections. We've identified the root cause, and the fix was deployed 30min after we discovered the issue.

Nov 7, 2021

Report: "High traffic load"

Last update 2021-11-07T00:48:37.998Z

resolved2021-11-07T00:48:37.980Z

This incident has been resolved.

monitoring2021-11-07T00:39:28.602Z

We've upgraded our infra to keep up with the traffic, website and api are recovering, still monitoring the issues

investigating2021-11-07T00:08:05.695Z

We are currently investigating this issue.

Nov 6, 2021

Report: "High traffic load"

Last update 2021-11-06T23:05:09.510Z

resolved2021-11-06T23:05:09.493Z

This incident has been resolved.

monitoring2021-11-06T23:03:13.673Z

A fix has been implemented and we are monitoring the results.

investigating2021-11-06T22:50:56.039Z

We are currently investigating this issue.

Oct 14, 2021

Report: "API is slow to respond from solana network"

Last update 2021-10-14T23:34:56.883Z

resolved2021-10-14T23:34:56.868Z

This incident has been resolved.

investigating2021-10-14T21:51:06.190Z

We are currently investigating an issue with the RPC connection to solana network, affecting the item-details page to be slow to load

Oct 4, 2021

Report: "API response time is high"

Last update 2021-10-04T23:34:21.864Z

resolved2021-10-04T23:34:21.841Z

This incident has been resolved.

monitoring2021-10-04T22:02:14.423Z

We will be back soon. Running site maintenance due to high volume of visitors. Thank you!

monitoring2021-10-04T21:16:20.916Z

We are scaling up our API servers

identified2021-10-04T21:11:33.254Z

The issue has been identified and a fix is being implemented.

Report: "API response time is high"

Last update 2021-10-04T21:01:38.459Z

resolved2021-10-04T21:01:38.436Z

API status back to normal

monitoring2021-10-04T21:00:16.092Z

We've identified some query pattern and optimized the index for large volume of API requests, we also tune down the rate limiting

identified2021-10-04T20:58:52.129Z

High volume of traffic hitting API, and it's slow to return expensive queries

Report: "API response time is high"

Last update 2021-10-04T20:57:01.187Z

resolved2021-10-04T11:30:00.000Z

Due to high volume of traffic, the website was slow to response