Is Macabacus Down Right Now? Check if there is a current outage ongoing.

We are currently experiencing an issue impacting access to https://macabacus.com. This is due to an ongoing incident with our hosting provider, Kinsta, which leverages Cloudflare. You can track their status here: https://status.kinsta.com. Please note: 1. The Macabacus Admin Console and user sign-in are not affected. 2. Our team is monitoring the situation and will provide updates as they become available. We appreciate your patience as Kinsta works to resolve the issue.

The issue has been resolved. Service has been restored.

We are currently investigating the issue, and will provide an update shortly.

The incident has been resolved.

We are experiencing service disruptions with the Admin Console due to networking issues reported by Microsoft Azure, which are affecting multiple services globally. Our team is monitoring the situation closely and working to minimize the impact on our services. For updates from Microsoft, visit Azure Status Page - https://azure.status.microsoft/en-us/status We apologize for the inconvenience and will share further updates as we have them.

This incident has been mitigated from our side, and service is restored.

We are experiencing service disruptions with the Admin Console due to networking issues reported by Microsoft Azure, which are affecting multiple services globally. Our team is monitoring the situation closely and working to minimize the impact on our services. For updates from Microsoft, visit Azure Status Page - https://azure.status.microsoft/en-us/status We apologize for the inconvenience and will share further updates as we have them.

The issue has been resolved. Please reach out to support@macabacus.com if you continue to experience issues.

Users are currently granted limited access to the add-in. Users should now be able to sign in to the add-in to avoid disruption.

We are currently investigating this issue.

This incident has been resolved.

We appreciate your patience. The issue, due to an outage today at Recurly, has been resolved.

We are currently investigating as it appears that one of our providers is having intermittent issues impacting the performance of our platform. We will update here as we learn more. Thank you for your patience.

This incident has been resolved. The root cause of the incident was a partial outage at Recurly, our 3rd party subscription management API.

We are continuing to investigate this issue.

We are currently investigating this issue—thank-you for your patience.

Affected users may need to restart affected Office applications or re-activate Macabacus software using the button with key icon at the right edge of the Macabacus tab.

A fix has been implemented and we are monitoring the results. Affected users may need to restart affected Office applications or re-activate Macabacus software using the button with key icon at the right edge of the Macabacus tab.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. Affected users may need to restart affected Office applications or re-activate Macabacus software using the button with key icon at the right edge of the Macabacus tab.

We are currently investigating an issue related to user authentication that is forcing some users to wait before accessing some Macabacus features.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have traced this to a DNS issue with our web host, and are working on a fix.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

The condition has cleared and we are continuing to monitor the situation.

Possible hardware failure. Continuing to investigate.

We are currently investigating this issue.

At approximately 9:15 AM EDT this morning, a Macabacus data center experienced a brief Denial of Service attack resulting in approximately 30 minutes of downtime for the website. The attack has been contained, and no services or data were compromised in the attack.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

This incident has been resolved.

Website performance has improved, but intermittent degradations in performance may occur as we continue to investigate this issue.

We are continuing to investigate this issue.

We are experiencing intermittent outages affecting our website and user authentication. We are investigating this issue.

This incident has been resolved.

Website appears to be back up and functioning normally. We will continue to monitor for issues.

We are continuing to investigate this issue.

Our vendor's data center experienced a "significant Denial of Service (DoS) attack." Their networking team isolated the multiple sources of the attacks and nullified them. The affected data center has reportedly been performing at normal levels recently, and the vendor has declared the attack contained. Websites hosted in this data center continue to come back up following containment of the attack, so some affected websites, like ours, have not yet recovered. For those unfamiliar with the term, a Denial of Service (DoS) attack is when an attacker floods a site with so much malicious traffic that it is unable to respond to legitimate traffic. The vendor confirmed that no services were breached, and no data was compromised by the attackers.

Our web host's shared data center is experiencing a major network outage affecting many websites. The vendor's network engineers are investigating the problem.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue affecting user authentication and Admin Console login.

This incident has been resolved.

We are currently investigating this issue

The server outage has been determined to be the result of a failed hardware component. The component has been replaced, and no further outages related to this incident are expected.

The macabacus.com website is experiencing an outage likely related to the one earlier today. We and our technology partner that manages the server are investigating.

This incident was caused by an unexpected failure of a server managed by one of our technology partners. The server has been restored and appears stable. This incident is now resolved.

There is no longer an outage at macabacus.com. We are working with our technology partners to determine the root cause and whether to expect further outages.

The macabacus.com website is down for reasons that we and our technology providers are currently investigating. This outage may affect user authentication and thus access to Macabacus software.

User authentication and the Admin Console experienced a brief outage at approximately 13:10 ET that lasted approximately 5 minutes. This outage was due to unexpected server changes made in connection with finalizing a prior transition to a new data center.

This incident has been resolved.

The Recurly outage appears to be resolved, and we continue to monitor until Recurly confirms resolution.

This issue has been confirmed to be related to the Recurly outage. Services will be restored when the Recurly outage is resolved.

Investigating inability to sign into Admin Console. This appears to be related to an outage reported by our subscription management vendor, Recurly.

This incident has been resolved.

Admin Console and the checkout page are currently unavailable. There appears to be a currently unreported outage with our subscription processing vendor, Recurly. We are investigating.

Server maintenance is now complete.

We are conducting server maintenance that is expected to last from approximately 07:00 to 09:00 (NYC time). Admin Console, online checkout, and user authentication may be periodically unavailable during this window. Apologies for any inconvenience.

Issues have been resolved. Contact support@macabacus.com with any questions.

Our subscription management vendor is experiencing a temporary outage that is affecting user authentication and Admin Console operation for some customers.