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At 6:30am CT, parts of our web application became inaccessible due to a database issue. Service was restored at 7:37am. We apologize for any inconvenience that this may have caused.

At 12:04pm CT, parts of our web application became inaccessible due to a configuration change. Service was restored at 12:43pm. We apologize for any inconvenience that this may have caused.

At 9:28am CT, our web application became inaccessible due to the failure of a deployment pipeline during a configuration change. Service was restored at 9:38am. We apologize for any inconvenience that this may have caused.

At 2pm a DNS change affected some user ability to access the Lumere application. Service was restored at 2:35pm. We apologize for the inconvenience.

This incident has been resolved.

We are currently investigating why web components are unresponsive.

At 3:49pm CT, our web application became inaccessible due to the failure of a deployment pipeline during a configuration change. Service was restored at 4:18pm. We apologize for any inconvenience that this may have caused.

This incident has been resolved.

We are currently experiencing an application/infrastructure issue, and are working to restore normal operation. The problem has been identified and a fix is being deployed. Service should be restored momentarily.

Service from the web application has been restored.

We are currently investigating an issue causing a webserver outage. An update will be posted soon.

A Redis connectivity problem caused service to be unavailable today for 15 minutes. The issue has been resolved.

Fixed an issue that caused a small number of PipelinePRO reports to exclude some type information.

Amazon states the issues with S3 are fixed and services are now functioning normally.

S3 is starting to recover for object retrievals, listing and deletions. The site should start appearing normally now. Amazon continues to work on recovery for adding new objects, meaning document uploads/sharing will still be broken on our site.

Amazon is continuing work to remediate the availability issues for AWS S3. See https://status.aws.amazon.com/ for details. We will continue to monitor the situation and provide updates.

Amazon is reporting increased error rates with S3. Site performance will be negatively impacted and pages will not display properly. We are monitoring the situation and will provide updates as they become available.

We have resolved the application issue and are back to normal operation.

We are currently investigating an application issue, and expect to have an update shortly.

We have tracked and resolved an application issue and are back to normal operation.

We have resolved the application issue and are back to normal operation. Thank you for your patience.

We are currently investigating an application/infrastructure issue, and are working to restore normal operation. We will have an update shortly.

The issue has been identified and now resolved.

Date Correction: We are currently investigating an application/infrastructure issue, and are working to restore normal operation. We will have an update shortly.