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This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified an issue with Circle 1 cameras not being able to connect and are working on a fix.

This issue has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue. Cameras are currently unable to connect after a maintenance operation.

Amazon Web Services has resolved the issue on their end and the Circle Public API is now operating normally.

An Amazon Web Services service outage is currently causing intermittent failures in the Circle Public API endpoint.

This incident has been resolved.

The issue has been resolved - all service restored.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently investigating this issue.

AWS has resolved their issue and Circle services have returned to normal.

Amazon Web Services is having a major Internet Connectivity issue that is affecting the Circle Cloud systems. As soon as Amazon Web Services resolves their issue, Circle system should auto recover. For direct status updates from AWS, please see https://status.aws.amazon.com/

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have to do some maintenance work on the mysqueezebox.com service which could lead to temporary service outages.

This incident has been resolved.

Devices are re-connecting slowly.

We are continuing to investigate this issue.

We are investigating the issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

All systems are functioning as intended.

We have addressed the underlying issue and begun re-routing US-based traffic back to the US datacenter. All systems are returning to normal.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We're currently experiencing reduced performance in the US datacenter for mysqueezebox.com. Please be patient while we investigate the issue.

We're back on track!

Devices seem to reconnect successfully now. If yours doesn't work correctly then please restart it.

Unfortunately the infrastructure can't handle the in-rush of the reconnecting devices. We're working to get the situation under control.

We're currently experiencing extremely high load in our EU datacenters.

This incident has been resolved.

A fix has been put in place and we are monitoring the situation.

We are investigating an issue with the Circle servers causing some cameras utilizing Smart Location to have trouble connecting.

The email delivery issue has been resolved, and Logitech Account email delivery is fully operational.

A small number of emails sent by the Logitech Accounts service are not being delivered. We have contacted the email delivery service and they are working on resolving this issue. Retrying the operation should resolve the issue for the affected customers.

Amazon Web Services has resolved their underlying issue and the Circle service is now operating normally.

Due to an ongoing issue with Amazon Web Services, there is a small delay in Recordings and Recording Notifications appearing in clients. All recordings are being saved and processed.

This incident has been resolved.

We are investigating an issue with the circle web client which causes live video to be choppy or stall and scrolling through the list of activities to flicker and jump.

This incident has been resolved.

Password reset and other account management emails are not reaching some customers due to email delivery service malfunction. We are working on resolving the issue.

The incident has been resolved.

Account management emails are not being delivered for some customers. The issue is caused by connectivity issues experienced by the email delivery service provider used by Logitech Accounts. As the result, password reset functionality may not work until the issue is resolved. The email provider is aware of the issue and is investigating.

Maintenance in EU has been completed. All radios should be able to connect and get back online.

There is a planned maintenance starting shortly. Players in the EU will see some disruption in the next hour; we hope to have everything back online within an hour.

Maintenance is completed. There was a brief outage during this period, but full service was restored within 20 minutes.

We are continuing to work on a fix for this issue.

There is an anticipated maintenance related outage for UE Smart Radio and Logitech Music today from 12:30am PDT to 1:30am PDT. This will only affect users in the US.

This incident has been resolved.

Some music services no longer are accessible on the UE SmartRadio when connected to our US datacenter.

A fix has been implemented and the service appears to be functioning as expected.

We're seeing some issues in the US where players would fail to connect.

This incident has been resolved.

We have deployed a fix and are monitoring the system.

We're seeing slow response times and an increase in error rates on our API servers. Users will notice slow behavior in clients and may not be able to view their cameras.

This incident has been resolved.

Service has been restored, cameras and apps are back online and operating normally.

We deployed changes to the API servers and functionality is returning.

There is a problem with the API servers in production. Users will experience intermittent errors or camera disconnection. We are investigating this issue.

This issue is resolved. All servers are responding properly.

Things are more stable now. We'll continue to monitor while we figure out what went wrong.

The problem reported earlier is still occurring. There are more errors happening now and many users will see error messages. We're working on finding the problem and getting it resolved.

There were some database locks that were preventing queries from finishing in a timely manner. These locks have been cleared and we're monitoring the database closely to make sure it does not happen again.

We're seeing some slow response times from our API servers related to database queries. Some users could see errors in the client as a result, or some cameras may show as offline. Generally, the system is up and cameras are connected, but individual users may have issues. We're working to stabilize things. We'll let you know when I have more information.

Amazon has confirmed that the issue has been resolved.

Amazon appears to have resolved the issue and we will continue to monitor

We are continuing to monitor Amazon's status.

Amazon Web Services is having an issue which is effecting Circle operations. As soon as Amazon resolves this issue, an update will be posted.

This incident has been resolved.

Servers and systems are recovering. Devices connect again.

We're currently seeing connectivity issues with http://mysqueezebox.com . We're working on it.

This incident has been resolved.

The service has recovered and we are continuing to monitor it

We have updated the servers and the service is recovering

We are testing a fix for the Circle servers.

Circle: We are investigating an issue with the Circle servers.

The Circle team has fully restored service and all features are working.

The Circle team is still continuing to work on the issue and restore full functionality. As of now, some app features like watching recorded content are recovering.

The Circle team is continuing to stabilize the service. We will provide another update shortly.

The Circle team is deploying an updated server configuration now.

The Circle team is working on fixing the issue. We will provide another update shortly.

We are investigating an issue with the Circle servers where some cameras are having trouble connecting.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We're experiencing connection timeouts and response failures on the US web servers.

The performance issues on mysqueezbox.com/EU are resolved.

We're currently experiencing slow response times, partially causing service timeouts.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Systems seem to recover very slowly. If you have devices which don't need to play, please power them down until we're back online.

It happened again. After 1h of normal operations, EU datacenter has fallen apart again.

We seem to be back in business. If you still encounter issues with your player, please power it down and up again.

Earlier this morning it seems all players in EU got disconnected. The in-rush of re-connection attempts triggered an unusual high load on the remaining systems. We seem to be recovering slowly.

We are currently investigating this issue.

The outage can be confirmed.

Lights went out around 3am/CET ein the mysqueezebox.com datacenter. We're investigating.

This issue has been resolved and services are working normally.

A hotfix has been deployed. We are verifying the fix in production.

We are testing a fix for this issue.

We're investigating an issue where API servers are failing and cameras are reconnecting to other available servers. Users may experience unexpected disconnect notifications. They may also see intermittent errors while interacting with their camera in the client applications.

This incident has been resolved.

We have identified and fixed the issue. Orders and renewals over the last 24 hours will now start to activate.

We are investigating delays in activation of service for new Circle Safe orders or renewals.