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Last checked 2025-06-14T12:47:48.053Z from LoginRadius Platform's official status page

Historical record of incidents for LoginRadius Platform

Feb 6, 2025

Report: "Cloud Connectors Processing Delays in US Region"

Last update 2025-02-06T13:27:52.828Z

resolved2024-06-16T11:25:39.000Z

This incident has been resolved.

monitoring2024-06-16T11:19:19.000Z

A fix has been implemented and we are monitoring the results.

identified2024-06-16T11:12:49.000Z

We are continuing to work on a fix for this issue.

identified2024-06-16T11:09:19.000Z

The issue has been identified and a fix is being implemented.

investigating2024-06-16T11:08:49.000Z

We are continuing to investigate this issue.

investigating2024-06-16T11:05:54.000Z

We are currently investigating this issue.

Oct 18, 2024

Report: "Analytics Syncing Delays - US"

Last update 2024-10-18T18:45:52.495Z

resolved2024-10-18T18:45:52.478Z

This incident has been resolved.

monitoring2024-10-18T17:41:49.729Z

A fix has been implemented and we are monitoring the results.

identified2024-10-18T17:30:29.496Z

The issue has been identified and a fix is being implemented.

investigating2024-10-18T17:28:33.000Z

We are currently investigating analytical data sync issue in US Region. This effects the Cloud Storage API, Customer Management/Segmentation search and Customer Insights sections in Admin Console

investigating2024-10-18T17:27:15.771Z

We are currently investigating this issue.

Apr 8, 2024

Report: "LoginRadius Admin Console Connectivity"

Last update 2024-04-08T07:22:59.214Z

resolved2024-04-08T07:22:59.198Z

This incident has been resolved.

monitoring2024-04-08T07:16:48.567Z

A fix has been implemented and we are monitoring the results.

identified2024-04-08T06:49:04.858Z

The issue has been identified and a fix is being implemented.

investigating2024-04-08T06:46:41.897Z

We are currently investigating an issue where customers are not able to access the admin console

Mar 16, 2024

Report: "Customers are experiencing difficulties logging in to the LoginRadius admin console using the SSO application."

Last update 2024-03-16T19:03:33.071Z

resolved2024-03-16T19:03:26.570Z

This incident has been resolve.

monitoring2024-03-16T18:36:24.091Z

A fix has been implemented and we are monitoring the results.

identified2024-03-16T18:34:39.117Z

The issue has been identified and a fix is being implemented.

investigating2024-03-16T17:28:15.168Z

Customers are encountering difficulties when attempting to log in to the LoginRadius admin console portal using the SSO application. However, logging in to the admin console portal with a username and password is functioning properly.

Sep 12, 2023

Report: "SMS Delivery issue in US region for LoginRadius Admin Console"

Last update 2023-09-12T16:10:51.515Z

resolved2023-09-12T16:10:51.495Z

This issue is resolved.

monitoring2023-09-12T16:08:33.061Z

We are monitoring the SMS delivery service in US location from Admin Console.

identified2023-09-11T19:13:32.153Z

The issue has been identified and team is working on fix

investigating2023-09-11T19:12:31.450Z

We are currently seeing issue with SMS delivery in US location from LoginRadius Admin Console. LoginRadius Team is working on fixing the issue. Meanwhile if you are facing trouble to access admin console due to SMS delivery please reach out to LoginRadius support at support@loginradius.com.

Jun 13, 2023

Report: "Email/SMS Delivery Delays in US/CA regions"

Last update 2023-06-13T21:45:51.964Z

resolved2023-06-13T21:45:51.949Z

This incident has been resolved.

monitoring2023-06-13T21:39:11.422Z

A fix has been implemented and we are monitoring the results.

identified2023-06-13T21:31:13.651Z

The issue has been identified and a fix is being implemented.

investigating2023-06-13T20:45:08.000Z

We are currently investigating this issue.

Jan 12, 2023

Report: "Email/SMS Delivery Delays"

Last update 2023-01-12T15:25:00.226Z

resolved2023-01-12T15:25:00.205Z

This incident has been resolved.

monitoring2023-01-12T14:57:23.752Z

A fix has been implemented and we are monitoring the results.

identified2023-01-12T13:52:30.154Z

The issue has been identified and a fix is being implemented.

investigating2023-01-12T13:49:21.452Z

We are currently investigating this issue.

Jun 21, 2022

Report: "LoginRadius Config API DNS Issue in AP/US regions"

Last update 2022-06-21T07:31:24.164Z

resolved2022-06-21T07:31:24.150Z

This incident has been resolved.

monitoring2022-06-21T07:14:53.048Z

A fix has been implemented and we are monitoring the results.

identified2022-06-21T06:50:27.870Z

The issue has been identified and a fix is being implemented.

investigating2022-06-21T06:46:35.107Z

We are currently investigating intermittent DNS issue for config.lrcontent.com

May 28, 2022

Report: "API Processing Delays in EU Region"

Last update 2022-05-28T16:23:32.988Z

resolved2022-05-28T16:23:32.977Z

This incident has been resolved.

monitoring2022-05-28T15:11:46.098Z

A fix has been implemented and we are monitoring the results.

identified2022-05-28T14:52:58.586Z

We are continuing to work on a fix for this issue.

identified2022-05-28T14:29:39.545Z

The issue has been identified and a fix is being implemented.

investigating2022-05-28T14:15:57.000Z

We are currently investigating this issue.

May 27, 2022

Report: "LoginRadius Config API DNS Issue"

Last update 2022-05-27T06:14:21.857Z

resolved2022-05-27T03:56:11.033Z

This incident has been resolved.

monitoring2022-05-27T03:17:08.238Z

A fix has been implemented and we are monitoring the results.

identified2022-05-27T02:48:35.068Z

The issue has been identified and a fix is being implemented.

investigating2022-05-27T02:00:00.000Z

We are currently investigating intermittent DNS issue for config.lrcontent.com.

Apr 6, 2022

Report: "LoginRadius Auth API/SSO API AP Regional Issues"

Last update 2022-04-06T08:48:36.632Z

resolved2022-04-06T08:35:13.000Z

This incident has been resolved.

monitoring2022-04-06T08:32:24.000Z

We are continuing to monitor for any further issues.

monitoring2022-04-06T08:26:17.000Z

A fix has been implemented and we are monitoring the results.

identified2022-04-06T08:25:47.000Z

The issue has been identified and a fix is being implemented.

investigating2022-04-06T08:24:15.000Z

We are continuing to investigate this issue.

investigating2022-04-06T08:23:57.000Z

We are currently investigating this issue.

Mar 30, 2022

Report: "LoginRadius Auth API/SSO API AP Regional Issues"

Last update 2022-03-30T01:35:35.946Z

resolved2022-03-30T00:20:00.000Z

During the period of 12:02 AM UTC and 12:16 AM UTC Mar 30th 2022, LoginRadius SSO API and LoginRadius Auth API encountered major degradation in the AP region. During this time customers may have seen timeouts or errors for SSO API and Auth API requests LoginRadius Operations team was immediately notified by the automated alerting processes and took necessary action to resolve the issue

Nov 9, 2021

Report: "V2 Auth API Processing Delays"

Last update 2021-11-09T07:21:10.781Z

resolved2021-11-09T07:21:10.766Z

This incident has been resolved.

monitoring2021-11-09T07:01:57.849Z

A fix has been implemented and we are monitoring the results.

identified2021-11-09T06:47:54.494Z

The issue has been identified and a fix is being implemented.

monitoring2021-11-09T06:32:57.231Z

A fix has been implemented and we are monitoring the results.

identified2021-11-09T06:13:18.659Z

The issue has been identified and a fix is being implemented.

investigating2021-11-09T06:06:18.310Z

We are currently investigating this issue.

Nov 1, 2021

Report: "Email Delivery Delays"

Last update 2021-11-01T11:09:15.596Z

resolved2021-11-01T11:09:15.577Z

This incident has been resolved.

monitoring2021-11-01T11:00:56.599Z

A fix has been implemented and we are monitoring the results.

identified2021-11-01T10:50:03.939Z

We are continuing to work on a fix for this issue.

identified2021-11-01T10:30:35.113Z

The issue has been identified and a fix is being implemented.

investigating2021-11-01T10:17:46.723Z

We are currently investigating this issue.

Oct 29, 2021

Report: "V2 Auth API Processing Delays in US Region"

Last update 2021-10-29T10:04:48.034Z

resolved2021-10-29T10:04:48.020Z

This incident has been resolved.

monitoring2021-10-29T09:51:54.224Z

A fix has been implemented and we are monitoring the results.

identified2021-10-29T09:46:36.826Z

The issue has been identified and a fix is being implemented.

investigating2021-10-29T09:43:07.213Z

We are currently investigating this issue.

Oct 14, 2021

Report: "V2 Auth API Processing Delays in US/AP Region"

Last update 2021-10-14T04:35:07.350Z

resolved2021-10-14T04:35:07.335Z

This incident has been resolved.

monitoring2021-10-14T04:26:45.537Z

A fix has been implemented and we are monitoring the results.

identified2021-10-14T04:23:03.499Z

The issue has been identified and a fix is being implemented.

investigating2021-10-14T04:19:39.204Z

We are currently investigating this issue.

Oct 4, 2021

Report: "V2 Auth API/Manage API Processing Delays in CA Region"

Last update 2021-10-04T17:58:52.303Z

resolved2021-10-04T17:58:52.284Z

This incident has been resolved.

monitoring2021-10-04T17:49:42.773Z

We are continuing to monitor for any further issues.

monitoring2021-10-04T17:46:18.036Z

We are continuing to monitor for any further issues.

monitoring2021-10-04T17:33:00.000Z

A fix has been implemented and we are monitoring the results.

identified2021-10-04T17:20:49.000Z

The issue has been identified and a fix is being implemented.

investigating2021-10-04T17:11:53.000Z

We are currently investigating this issue.

Aug 6, 2021

Report: "LoginRadius Config API EU Regional Issues"

Last update 2021-08-06T18:32:47.248Z

resolved2021-08-06T17:30:00.000Z

LoginRadius Config API encountered intermittent issues in the EU region. During this time customers may have seen timeouts or errors for config.lrcontent.com API requests LoginRadius Operations team was immediately notified by the automated alerting processes and took necessary action to resolve the issue

Jul 13, 2021

Report: "V2 Auth API/Social API Processing Delays"

Last update 2021-07-13T11:01:25.779Z

resolved2021-07-13T09:01:09.000Z

This incident has been resolved.

monitoring2021-07-13T07:33:12.918Z

A fix has been implemented and we are monitoring the results.

identified2021-07-13T07:21:39.485Z

The issue has been identified and a fix is being implemented.

investigating2021-07-13T07:00:10.000Z

We are currently investigating this issue.

Jun 7, 2021

Report: "Analytics Syncing Delays - US"

Last update 2021-06-07T18:12:23.017Z

resolved2021-06-07T16:45:00.000Z

This incident has been resolved.

monitoring2021-06-07T16:02:18.000Z

A fix has been implemented and we are monitoring the results.

identified2021-06-07T15:38:23.402Z

The issue has been identified and a fix is being implemented.

investigating2021-06-07T15:16:53.739Z

We are currently investigating analytical data sync issue in US Region. This effects the Cloud Storage API and Customer Insights sections in Admin Console

May 22, 2021

Report: "V2 Auth API Processing Delays - US"

Last update 2021-05-22T21:02:21.792Z

resolved2021-05-22T21:02:21.779Z

This incident has been resolved.

monitoring2021-05-22T20:54:30.471Z

A fix has been implemented and we are monitoring the results.

identified2021-05-22T20:53:32.114Z

The issue has been identified and a fix is being implemented.

investigating2021-05-22T20:41:38.784Z

We are currently investigating this issue.

May 6, 2021

Report: "LoginRadius Config API CA Regional Issues"

Last update 2021-05-06T20:36:19.002Z

resolved2021-05-06T18:10:00.000Z

During the period of 18:10 AM UTC and 19:05 PM UTC May 6th, 2021, LoginRadius Config API encountered intermittent issues in the CA region. During this time customers may have seen timeouts or errors for config.lrcontent.com API requests LoginRadius Operations team was immediately notified by the automated alerting processes and took necessary action to resolve the issue

Apr 23, 2021

Report: "LoginRadius SSO API AP Regional Issues"

Last update 2021-04-23T15:16:59.776Z

resolved2021-04-23T10:03:00.000Z

During the period of 9:19 AM UTC and 10:03 PM UTC Apr 23rd, 2021, LoginRadius SSO API encountered major degradation in the AP region. During this time customers may have seen timeouts or errors for SSO API requests LoginRadius Operations team was immediately notified by the automated alerting processes and took necessary action to resolve the issue

Apr 1, 2021

Report: "Email Delivery Delays"

Last update 2021-04-01T22:45:34.276Z

resolved2021-04-01T22:45:34.260Z

The incident got resolved at 10:31 UTC on 1st April. The email delivery back to normal.

monitoring2021-04-01T22:38:46.359Z

The Cloud provider has fixed the issue. Email delivery is back to normal. The team is currently monitoring the service

identified2021-04-01T22:35:54.116Z

The issue has been identified. The issue is due to a connectivity issue between applications due to an issue at one of our cloud providers. The team has connected with a cloud provider to resolve the connectivity issue

investigating2021-04-01T22:26:00.000Z

Starting at 21:25 UTC on 1st April 2021 customers may have experiencing delays in email message delivery. LoginRadius team is actively investigating these delays.

Mar 11, 2021

Report: "LoginRadius Account API EU Regional Issues"

Last update 2021-03-11T02:14:15.433Z

resolved2021-03-08T21:00:00.000Z

During the period of 8:58 PM UTC and 9:48 PM UTC Mar 8th, 2021, LoginRadius V2 Account API encountered degradation in the EU region. During this time customers may have seen timeouts or errors for V2 Account requests LoginRadius Operations team was immediately notified by the automated alerting processes and took necessary action to resolve the issue

Report: "LoginRadius Auth API US Regional Issues"

Last update 2021-03-11T02:09:40.239Z

resolved2021-03-08T19:27:00.000Z

During the period of 7:27 PM UTC and 7:45 PM UTC Mar 8th, 2021, LoginRadius V2 Auth API encountered degradation in the US. During this time customers may have seen timeouts or errors for V2 Auth requests. In order to resolve the issue with the affected service, the LoginRadius Operations team was immediately notified by the automated alerting processes and added additional scaling to handle the increased load in the region.

Report: "V2 API Processing Delays and Admin Console Connectivity - EU/US"

Last update 2021-03-11T02:01:22.017Z

postmortem2021-03-11T01:50:56.437Z

On Thursday 11 Mar, 2021, V2 API in multiple regions experienced processing delays and network timeouts as a result of DNS resolution degradation at one of our DNS service provider. More Details here: [https://www.dynstatus.com/incidents/x8psymmjc5bw](https://www.dynstatus.com/incidents/x8psymmjc5bw) Customers may have experienced increased latency, intermittent errors, and connectivity loss to V2 API's/Admin Console in EU, US regions. V2 API in Canada and Asia regions did not experience any DNS resolution issues.

resolved2021-03-11T01:07:03.533Z

This incident has been resolved.

monitoring2021-03-11T00:56:07.485Z

A fix has been implemented and we are monitoring the results.

identified2021-03-11T00:52:00.862Z

The issue has been identified and a fix is being implemented.

investigating2021-03-11T00:34:29.294Z

We are continuing to investigate this issue.

investigating2021-03-11T00:17:38.273Z

We're experiencing an elevated level of API errors in EU Region and are currently looking into the issue.

Feb 1, 2021

Report: "Analytics Syncing Delays - EU"

Last update 2021-02-01T15:22:20.583Z

resolved2021-02-01T15:22:04.104Z

This incident has been resolved.

monitoring2021-02-01T15:19:35.765Z

A fix has been implemented and we are monitoring the results.

identified2021-02-01T15:17:57.938Z

We are continuing to work on a fix for this issue.

identified2021-02-01T15:16:41.519Z

The issue has been identified and a fix is being implemented

investigating2021-02-01T15:15:52.000Z

We are currently investigating a network connectivity issue in EU region.

Jan 7, 2021

Report: "Auth service has intermittent issue in UK location"

Last update 2021-01-07T09:30:01.299Z

resolved2021-01-07T09:11:05.000Z

This incident has been resolved.

monitoring2021-01-07T09:09:20.000Z

We are continuing to monitor for any further issues.

monitoring2021-01-07T09:08:00.000Z

A fix has been implemented and we are monitoring the results.

identified2021-01-07T09:00:21.000Z

The issue has been identified and a fix is being implemented.

investigating2021-01-07T08:59:18.000Z

We are currently investigating this issue.

Dec 29, 2020

Report: "API Processing Delays - V2 API Affected"

Last update 2020-12-29T11:17:18.707Z

resolved2020-12-29T11:17:18.696Z

This incident has been resolved.

monitoring2020-12-29T11:03:25.988Z

A fix has been implemented and we are monitoring the results.

investigating2020-12-29T10:13:30.982Z

We are experiencing connectivity issues at one of our caching database, as a result we are seeing response time degradation. We are looking into it.

Dec 3, 2020

Report: "Network connectivity issues in the EU-WEST"

Last update 2020-12-03T11:44:36.639Z

resolved2020-12-03T11:44:36.630Z

From 10:44 AM UTC We are experiencing network connectivity issues in the EU-WEST Region. As a result, we are experiencing downtime for multiple APIs. Resolved at 11:09 AM UTC

Sep 29, 2020

Report: "SMTP and SMS Delivery Delays"

Last update 2020-09-29T00:42:00.123Z

resolved2020-09-29T00:42:00.106Z

The incident is resolve. SMS and Email delivery back to normal.

monitoring2020-09-29T00:28:17.028Z

Cloud provider has fix the issue. SMTP and SMS delivery is back to normal. Team is currently monitoring the service

identified2020-09-29T00:07:14.019Z

The issue has been identified.Issue is due to connectivity issue between application due to issue at one of our cloud provider.

investigating2020-09-28T22:29:44.320Z

Starting at 21:25 UTC on Sep 28th 2020 customer may experiencing the delay in delivering of SMS and SMTP messages. We are activity investigating the issue.

Aug 25, 2020

Report: "Network connectivity issues in the EU-WEST"

Last update 2020-08-25T17:40:00.582Z

resolved2020-08-25T17:40:00.570Z

This incident has been resolved.

monitoring2020-08-25T15:00:43.021Z

The issue has been identified and fix has been implemented

investigating2020-08-25T11:35:16.495Z

from 9:30 AM UTC We are experiencing network connectivity issues in the EU-WEST Region. As a result, we are experiencing intermediate latencies for multiple APIs, as well as our Dashboard sync, Admin Console

Jun 2, 2020

Report: "Analytics Syncing Delays - EU"

Last update 2020-06-02T20:34:59.132Z

resolved2020-06-02T20:34:59.113Z

This incident has been resolved.

monitoring2020-06-02T17:17:02.431Z

On June 2, from 10:30 AM UTC, the LoginRadius Analytics syncing service in the EU region experienced some delays in syncing transactions due to increased load and may have caused delays in the Analytics service reflecting system updates. The syncing queue is currently being processed and all results should reflect normally shortly. The LoginRadius Operations team will continue to monitor this while during this time.

Feb 19, 2019

Report: "Traffic Congestion"

Last update 2019-02-19T20:19:59.869Z

resolved2019-02-19T20:19:59.850Z

This incident has been resolved.

monitoring2019-02-19T19:00:55.731Z

The LoginRadius operations team has optimized some of the request routings for the affected regions and the API behavior has normalized.

identified2019-02-19T18:35:18.703Z

On Tues, February 19th, 2019, 14:00 UTC, the LoginRadius operations team identified some network congestion affecting some instances of the API platform in the Asia and EU regions. During this time you may have noticed delayed responses to some API calls and this may have caused some requests to time out because of the delay.

Oct 13, 2018

Report: "Traffic Congestion"

Last update 2018-10-13T01:47:17.995Z

resolved2018-10-13T01:47:17.974Z

This incident has been resolved.

monitoring2018-10-12T22:21:59.097Z

On Friday, October 12th, 2018, between 06:10 and 08:30 UTC, the LoginRadius operations team identified some network congestion affecting some instances of the API platform in the EU region. During this time you may have noticed delayed responses to some API calls and this may have caused some requests to time out because of the delay.

Jun 5, 2018

Report: "Traffic Congestion"

Last update 2018-06-05T11:13:08.557Z

resolved2018-06-05T11:13:08.535Z

On Tuesday, June 5, 2018, between 8:25 a.m. and 9:15 a.m (UTC), the LoginRadius operations team identified network congestion affecting some instances of the LoginRadius infrastructure that handled the loading of Social Login Components. During this time you may have noticed delayed responses to some page loads and may have caused some requests to time out because of the delay. We have identified and resolved the root cause of this issue and all systems are functioning normally. If you continue to notice any delays please contact the LoginRadius support team for further assistance.

monitoring2018-06-05T09:12:26.986Z

As of 09:11 a.m. (UTC) the LoginRadius Operations team has identified and resolved the issue with social login components and will be monitoring the affected systems and resources closely before resolving the issue.

identified2018-06-05T09:01:17.128Z

As of 08:53 a.m (UTC) the LoginRadius Operations team has completed the preliminary investigation and all Core API endpoints are working as expected. The current issue is affecting delayed response time with Social Login Components. We are continuing to investigate and identify the root cause of the issues and will include additional details once we have identified the root cause.

investigating2018-06-05T08:38:57.118Z

As of 08:25 a.m.(UTC) the LoginRadius Operations team has identified network congestion affecting some instances of the API platform. During this time you may notice delayed responses to some API calls and this may have caused some requests to time out because of the delay. The Operations team is actively looking into the cause of this congestion and we will update you once we have further information.

Jun 4, 2018

Report: "Traffic Congestion"

Last update 2018-06-04T23:28:25.169Z

resolved2018-06-04T23:28:25.145Z

On Monday, June 4th, 2018, between 7:30 p.m and 10:30 p.m (UTC), the LoginRadius operations team identified some network congestion affecting some instances of the LoginRadius infrastrucure that handled the loading of static content including JS resources and Social Login Components. During this time you may have noticed delayed responses to some page loads that relied on these resources and this may have caused some requests to time out because of the delay. We have identified and resolved the root cause of this issue and all systems are functioning normally. If you continue to notice any delays please contact the LoginRadius support team for further assistance.

monitoring2018-06-04T22:34:38.587Z

As of 10:33 p.m(UTC) the LoginRadius Operations team has identified and resolved the issue with loading of static content and will be monitoring the affected systems and resources closely before resolving the issue.

identified2018-06-04T21:00:42.384Z

As of 8:56 p.m (UTC) the LoginRadius Operations team has completed preliminary investigation and all Core API endpoints are working as expected. The current issue is affecting the loading of some static content including JS resources and Social Login Components. We are continuing to investigate and identify the root cause of the issues with static content loading and will include additional details once we have identified the root cause.

investigating2018-06-04T19:50:33.850Z

As of 7:38 p.m(UTC) the LoginRadius Operations team has identified network congestion affecting some instances of the API platform. During this time you may notice delayed responses to some API calls and this may have caused some requests to time out because of the delay. The Operations team is actively looking into the cause of this congestion and we will update you once we have further information.

Aug 5, 2017

Report: "Traffic Congestion"

Last update 2017-08-05T00:26:46.394Z

resolved2017-08-05T00:03:00.000Z

On Friday, August 4th, 2017, between 22:30 and 23:30 UTC, the LoginRadius operations team identified some network congestion affecting some instances of the API platform in the US region. During this time you may have noticed delayed responses to some API calls and this may have caused some requests to time out because of the delay. We have identified and resolved the root cause of this issue and all systems are functioning normally. If you continue to notice any delays please contact the LoginRadius support team for further assistance.

Feb 28, 2017

Report: "CDN Issues"

Last update 2017-02-28T21:25:53.181Z

resolved2017-02-28T21:25:53.127Z

The issue has been fully resolved, if you still have issues or have questions regarding this incident please contact LoginRadius Support.

monitoring2017-02-28T20:47:44.810Z

The issue is partially resolved and the CDN contents are loading. We are flushing the CDN cache to resolve any conflicts.

monitoring2017-02-28T19:44:53.591Z

Amazon AWS team has identified the issue and they are working on resolving the issue. We'll keep the updates posted soon.

identified2017-02-28T19:35:19.035Z

Our CDN provider Amazon AWS is having some issues in the US-East-1 region. We are monitoring it and keep posting the updates. More information about AWS: https://status.aws.amazon.com/

Oct 21, 2016

Report: "DNS Connectivity Issues"

Last update 2016-10-21T20:41:11.184Z

resolved2016-10-21T20:41:11.154Z

At this time, the DNS connection issue has been resolved and all systems are working. We are keep monitoring our platform. If you are still experiencing any issues, please contact our support team.

monitoring2016-10-21T19:23:19.033Z

The issue is only isolated to US - East Coast region. Users coming from these locations can't access the API because of DNS failure. We are keep monitoring the issue and will keep you updated.

monitoring2016-10-21T18:17:58.605Z

Our DNS provider (DYN DNS) is under a DDos attack. Causing some connectivity issues with our APIs. We are monitoring the system and keep you updated on it.