Is Login.gov Down Right Now? Check if there is a current outage ongoing.

This incident has been resolved.

The vendor appears to have recovered. We will continue to monitor the situation.

Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.All other services are functioning normally at this time. We will provide an update as soon as more information is available.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-05-31 10:30 PM to 2025-06-01 12:30 AMEastern 2025-05-31 06:30 PM to 2025-05-31 08:30 PMCentral 2025-05-31 05:30 PM to 2025-05-31 07:30 PMMountain 2025-05-31 04:30 PM to 2025-05-31 06:30 PMPacific 2025-05-31 03:30 PM to 2025-05-31 05:30 PMAlaska 2025-05-31 02:30 PM to 2025-05-31 04:30 PMHawaii 2025-05-31 12:30 PM to 2025-05-31 02:30 PMOklahoma state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-05-27 11:00 PM to 2025-05-28 04:00 AMEastern 2025-05-27 07:00 PM to 2025-05-28 12:00 AMCentral 2025-05-27 06:00 PM to 2025-05-27 11:00 PMMountain 2025-05-27 05:00 PM to 2025-05-27 10:00 PMPacific 2025-05-27 04:00 PM to 2025-05-27 09:00 PMAlaska 2025-05-27 03:00 PM to 2025-05-27 08:00 PMHawaii 2025-05-27 01:00 PM to 2025-05-27 06:00 PMFlorida state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-05-18 10:00 PM to 2025-05-19 12:00 AMEastern 2025-05-18 06:00 PM to 2025-05-18 08:00 PMCentral 2025-05-18 05:00 PM to 2025-05-18 07:00 PMMountain 2025-05-18 04:00 PM to 2025-05-18 06:00 PMPacific 2025-05-18 03:00 PM to 2025-05-18 05:00 PMAlaska 2025-05-18 02:00 PM to 2025-05-18 04:00 PMHawaii 2025-05-18 12:00 PM to 2025-05-18 02:00 PMSouth Carolina state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-05-18 05:00 PM to 2025-05-18 10:00 PMEastern 2025-05-18 01:00 PM to 2025-05-18 06:00 PMCentral 2025-05-18 12:00 PM to 2025-05-18 05:00 PMMountain 2025-05-18 11:00 AM to 2025-05-18 04:00 PMPacific 2025-05-18 10:00 AM to 2025-05-18 03:00 PMAlaska 2025-05-18 09:00 AM to 2025-05-18 02:00 PMHawaii 2025-05-18 07:00 AM to 2025-05-18 12:00 PMWashington state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-05-18 12:00 PM to 2025-05-18 04:00 PMEastern 2025-05-18 08:00 AM to 2025-05-18 12:00 PMCentral 2025-05-18 07:00 AM to 2025-05-18 11:00 AMMountain 2025-05-18 06:00 AM to 2025-05-18 10:00 AMPacific 2025-05-18 05:00 AM to 2025-05-18 09:00 AMAlaska 2025-05-18 04:00 AM to 2025-05-18 08:00 AMHawaii 2025-05-18 02:00 AM to 2025-05-18 06:00 AMNew Mexico state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-05-18 07:00 AM to 2025-05-18 02:00 PMEastern 2025-05-18 03:00 AM to 2025-05-18 10:00 AMCentral 2025-05-18 02:00 AM to 2025-05-18 09:00 AMMountain 2025-05-18 01:00 AM to 2025-05-18 08:00 AMPacific 2025-05-18 12:00 AM to 2025-05-18 07:00 AMAlaska 2025-05-17 11:00 PM to 2025-05-18 06:00 AMHawaii 2025-05-17 09:00 PM to 2025-05-18 04:00 AMKentucky state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact: Moderate - Some functionality unavailableMaintenance WindowUTC 2025-05-11 06:00 AM to 2025-05-11 04:00 PMEastern 2025-05-11 02:00 AM to 2025-05-11 12:00 PMCentral 2025-05-11 01:00 AM to 2025-05-11 11:00 AMMountain 2025-05-11 12:00 AM to 2025-05-11 10:00 AMPacific 2025-05-10 11:00 PM to 2025-05-11 09:00 AMAlaska 2025-05-10 10:00 PM to 2025-05-11 08:00 AMHawaii 2025-05-10 08:00 PM to 2025-05-11 06:00 AMOne of the services Login.gov uses to verify identities of users will be undergoing maintenance. Users performing identity verification may need to return later to complete the identity verification process.Sign in for existing users and sign up for non-verification users will continue to function normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-05-10 01:00 PM to 2025-05-11 03:00 AMEastern 2025-05-10 09:00 AM to 2025-05-10 11:00 PMCentral 2025-05-10 08:00 AM to 2025-05-10 10:00 PMMountain 2025-05-10 07:00 AM to 2025-05-10 09:00 PMPacific 2025-05-10 06:00 AM to 2025-05-10 08:00 PMAlaska 2025-05-10 05:00 AM to 2025-05-10 07:00 PMHawaii 2025-05-10 03:00 AM to 2025-05-10 05:00 PMIndiana state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact: [High] Services unavailable during entire maintenance windowMaintenance WindowUTC 2025-05-08 06:00 AM to 2025-05-08 09:00 AMEastern 2025-05-08 01:00 AM to 2025-05-08 04:00 AMCentral 2025-05-08 12:00 AM to 2025-05-08 03:00 AMMountain 2025-05-07 11:00 PM to 2025-05-08 02:00 AMPacific 2025-05-07 10:00 PM to 2025-05-08 01:00 AMAlaska 22025-05-07 09:00 PM to 2025-05-08 12:00 AMHawaii 22025-05-07 08:00 PM to 2025-05-07 11:00 PMLogin.gov will be conducting database maintenance during this time. Users will see our maintenance page and all services will be unavailable during this change. We will update this page (status.login.gov) as soon as service has been fully restored.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-05-04 11:30 AM to 2025-05-04 02:00 PMEastern 2025-05-04 07:30 AM to 2025-05-04 10:00 AMCentral 2025-05-04 06:30 AM to 2025-05-04 09:00 AMMountain 2025-05-04 05:30 AM to 2025-05-04 08:00 AMPacific 2025-05-04 04:30 AM to 2025-05-04 07:00 AMAlaska 2025-05-04 03:30 AM to 2025-05-04 06:00 AMHawaii 2025-05-04 01:30 AM to 2025-05-04 04:00 AMRhode Island state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-04-17 01:00 AM to 2025-04-17 04:00 AMEastern 2025-04-16 09:00 PM to 2025-04-17 12:00 AMCentral 2025-04-16 08:00 PM to 2025-04-16 11:00 PMMountain 2025-04-16 07:00 PM to 2025-04-16 10:00 PMPacific 2025-04-16 06:00 PM to 2025-04-16 09:00 PMAlaska 2025-04-16 05:00 PM to 2025-04-16 08:00 PMHawaii 2025-04-16 03:00 PM to 2025-04-16 06:00 PMIdaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-04-16 10:00 PM to 2025-04-16 11:00 PMEastern 2025-04-16 06:00 PM to 2025-04-16 07:00 PMCentral 2025-04-16 05:00 PM to 2025-04-16 06:00 PMMountain 2025-04-16 04:00 PM to 2025-04-16 05:00 PMPacific 2025-04-16 03:00 PM to 2025-04-16 04:00 PMAlaska 2025-04-16 02:00 PM to 2025-04-16 03:00 PMHawaii 2025-04-16 12:00 PM to 2025-04-16 01:00 PMMassachusetts state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Impact Low - Downstream provider maintenance for a subset of identity verification usersMaintenance WindowUTC 2025-04-16 12:00 AM to 2025-04-16 01:00 AMEastern 2025-04-15 08:00 PM to 2025-04-15 09:00 PMCentral 2025-04-15 07:00 PM to 2025-04-15 08:00 PMMountain 2025-04-15 06:00 PM to 2025-04-15 07:00 PMPacific 2025-04-15 05:00 PM to 2025-04-15 06:00 PMAlaska 2025-04-15 04:00 PM to 2025-04-15 05:00 PMHawaii 2025-04-15 02:00 PM to 2025-04-15 03:00 PMMissouri state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.All other Login.gov functionality will continue to operate normally during this window.Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

Switching to alternate SMS short codes appears to be effective, and we are no longer seeing elevated error rates. We will continue to monitor the situation.

We have identified a potential mitigation. The downstream outage appears to affect only a subset of SMS short codes, so we are switching to different SMS short codes and will monitor the situation.

We are currently investigating an elevated error rate for text messages to AT&T customers in the United States. Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered. Other two factor authentication mechanisms, such as Authenticator App (TOTP) or backup codes, should be unaffected. The team is working to identify the cause and resolve it. We appreciate your patience in the meantime.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

This incident has been resolved.

We are continuing to monitor for any further issues.

We've identified and implemented a mitigation plan and are monitoring the results.

Login.gov is experiencing a critical outage impacting all services including sign in, MFA, new account creation, and identity verification. We are investigating the problem and will provide an update as soon as we have more information to share.

This incident has been resolved.

Between 4:27PM EST and 4:51PM EST, we experienced a degradation in our database that caused an increased error rate for end users. The issue has been resolved.

Between 2:45PM EST and 3:15PM EST, we experienced a degradation in our database that caused an increased error rate for end users. The issue has been resolved, but we will continue to monitor.

SMS delivery issues have normalized and this incident has been resolved.

We are seeing issues with SMS delivery resolving. We will continue to monitor and keep this incident updated.

We are currently investigating an elevated error rate with our text messaging provider. Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered. Other two factor authentication mechanisms, such as authenticator application (TOTP) or backup codes, should be unaffected. The team is working to identify the cause and resolve it. We will provide an update here when more information is available.

This incident has been resolved.

We are seeing some recovery for in-person identity verification services and will continue monitoring until we have confirmed full recovery.

Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

This incident has been resolved.

We are seeing things stabilizing with the proofing vendor. We will continue monitoring and resolve this incident if things remain stable.

Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and we are continuing to work on a fix to this issue.

We are currently investigating an elevated error rate with our text messaging provider. Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered. Other two factor authentication mechanisms, such as authenticator application (TOTP) or backup codes, should be unaffected. The team is working to identify the cause and resolve it. We will provide an update here when more information is available.

This incident has been resolved.

Identity verification services are currently unavailable for residents of Georgia due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an elevated error rate with our text messaging provider. Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered. Other two factor authentication mechanisms, such as authenticator application (TOTP) or backup codes, should be unaffected. The team is working to identify the cause and resolve it. We will provide an update here when more information is available.

The issues with Georgia have been resolved.

At this point we are only observing issues with the state of Georgia.

We have seen errors subside for some states. At this time we are still seeing issues with identity verification for users in the following states: Indiana, Virginia, Texas, Georgia, Tennessee, and Kansas

We have observed issues with identity verification for users from the following states: Indiana, Virginia, Texas, Georgia, Tennessee, Kansas, Pennsylvania, Iowa, Montana, Ohio, and Connecticut

Identity verification services are currently unavailable for residents of several states due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

We are seeing some recovery for in-person identity verification services and will continue monitoring until we have confirmed full recovery.

Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

This incident has been resolved.

Identity verification services are currently unavailable for residents of Vermont due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of Virginia due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

We are seeing improved SMS delivery rates for our customers, and are continuing to monitor.

The vendor Login.gov uses for SMS is currently having issues delivering SMS to T-Mobile numbers. The vendor is actively investigating. Non-SMS authentication methods (like auth app codes, passkeys, PIV/CAC) are operating normally

This incident has been resolved.

Identity verification services are currently unavailable for residents of Iowa due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

A fix has been implemented and deployed to production. Our team will continue to monitor the situation.

We are seeing an increase in errors logging in using SAML authentication from a small number of partners. We believe the cause is related to a production deploy earlier today. We are reverting the changes and will provide an update as the situation progresses.

This incident has been resolved.

Identity verification services are currently unavailable for residents of North Carolina due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of West Virginia due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of New Jersey due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of Idaho due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of West Virginia due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of Illinois due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

Some users may experience errors and/or slow performance when using Login.gov. We investigated the cause and have remediated the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Impact: Moderate - Customer support functionality is unavailable via phone line The Login.gov Contact Center phone line is currently unavailable and we are currently investigating. Login.gov users are able to submit help desk tickets using the online form at https://login.gov/contact Login.gov will continue to function normally during this window. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

This incident has been resolved.

We are currently monitoring an incident of elevated error rates for text messages to multiple wireless providers. Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered. Other two factor authentication mechanisms, such as Authenticator App (TOTP) or backup codes, should be unaffected. The team is monitoring the issue to confirm it's resolved. We appreciate your patience in the meantime.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The Login.gov Contact Center phone line is experiencing issues and we are currently investigating. Users may experience longer than usual wait times while the issue is being worked on. Login.gov users are also able to submit help desk tickets using the online form at https://login.gov/contact Login.gov will continue to function normally during this window. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

This incident has been resolved.

Identity verification services are currently unavailable for residents of Massachusetts due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of Florida due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of New Jersey due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

Identity verification services are currently unavailable for residents of Massachusetts due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

We are continuing to monitor for any further issues.

Identity verification services are currently unavailable for residents of Virginia due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Impact: Moderate - Customer support functionality unavailable via online form The Login.gov Contact Center online form is currently unavailable and we are currently investigating. Login.gov users will not be able to submit help desk tickets using the online form. Login.gov users can call the Login.gov Contact Center at (844) 875-6446 24 hours a day, seven days a week. Login.gov will continue to function normally during this window. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

This incident has been resolved.

Identity verification services are currently unavailable for residents of Missouri due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified that this is related to the nationwide wireless carrier outage.

We are currently investigating an elevated error rate for text messages to multiple wireless providers. Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered. Other two factor authentication mechanisms, such as Authenticator App (TOTP) or backup codes, should be unaffected. The team is working to identify the cause and resolve it. We appreciate your patience in the meantime.

This incident has been resolved.

Montana state driver's license information is unavailable. Users who experience a problem with identity verification are asked to try again after service has been restored. All other Login.gov functionality continues to operate normally. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

This incident has been resolved.

Our vendor is back online as of 2:05pm Eastern

Michigan state driver's license information is unavailable. Users who experience a problem with identity verification are asked to try again after service has been restored. All other Login.gov functionality continues to operate normally. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

No additional errors or issues have been reported since the last update. We are thus declaring this incident resolved.

We have deployed a fix for the identified issue, and are seeing decreased rates of errors for all in-person proofing users. We will continue to monitor the in-person proofing service, and other Login.gov components, while the fix continues to propagate, and will provide additional information/updates as they become available.

Some users may encounter issues accessing in-person proofing. We have identified a fix and are working to implement it as soon as possible. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

We have had no additional reports of errors, slow performance, or other sign-in issues with Login.gov since our last update, and are thus declaring the incident resolved.

We have deployed an update to the Login.gov web application which appears to have corrected the error. We will continue to monitor our metrics and performance, and will provide additional updates as they become available.

Some users may experience errors and/or slow performance when signing in to Login.gov. We are investigating the cause at this time and will provide more information when it is available. Due to the nature of the error, we recommend using a personal mobile device to sign in to Login.gov, as said error has not been encountered/identified to be affecting mobile sign-ins.

This incident has been resolved.

<strong>Impact</strong> Low - Downstream provider service interruption for a subset of identity verification users Arizona state driver's license information is experiencing a service interruption. Users who experience a problem with identity verification are asked to try again once the issue has been resolved. All other Login.gov functionality will continue to operate normally during this window. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

This incident has been resolved.

Identity verification services have been operating normally for over 2 hours. We consider this issue resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

No additional service interruptions or errors have been reported in the last 30 minutes, and the upstream provider is reporting no additional issues with their service. We are thus declaring this incident resolved.

The upstream provider has informed us that the email service should no longer be affected or experience degraded performance. We have not identified any service interruptions or outages for this component, or Login.gov, since the last update. We will continue to monitor this and other services for Login.gov, and will provide updates as they become available.

We have recently identified an upstream service disruption for emails delivered from Login.gov. As a result, some users may experience errors and/or slow performance while the service provider remediates this issue. We are continuing to monitor both the upstream provider and Login.gov services, and will provide updates as soon as they are available.

This incident has been resolved.

Virginia state driver's license information is unavailable. Users who experience a problem with identity verification are asked to try again after service has been restored. All other Login.gov functionality continues to operate normally. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

This incident has been resolved.

The vendor has recovered, we are continuing to monitor their status.

We are continuing to investigate this issue.

A vendor is experiencing issues, preventing identity verification. We are waiting on the vendor for additional updates.

Identity verification services were unavailable between 3:55 EST - 4:08 EST due to a misconfiguration. This issue has been corrected and services are available as normal.

Login.gov and its related upstream provider have recorded no further incidents since the last update provided earlier this evening. We are thus declaring this incident resolved.

Login.gov has been experiencing a critical outage impacting our help site at www.login.gov. Other services including sign in, MFA, new account creation, and identity verification were not impacted and continued to operate. This outage appears to have been related to an upstream provider, which is now online, and the site is once again operational. We will continue to monitor our site and systems, and will provide additional updates as soon as we have more information to share.