Historical record of incidents for LogicMonitor
Report: "Degraded access to support tools due to upstream provider issues"
Last updateWe are currently experiencing an issue affecting access to our internal support tools and ticketing systems. This is due to a broader, ongoing authentication issue with our upstream provider. As a result, our technical support team is currently unable to access key systems necessary to provide timely assistance. We are actively monitoring the situation and will provide updates as our provider implements a resolution. We apologize for the inconvenience and appreciate your patience.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateLogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateLogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateLogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor Maintenance APAC Region"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
LogicMonitor will be performing portal maintenance in our APAC Region during our weekly Routine Maintenance window on May 29, 2025 between 8am - 11am PT.During this maintenance window LogicMonitor portal services may experience brief interruptions and will resume normal operations immediately afterwards.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Graphing Component(s)."
Last updateThis incident has been fully resolved, and all services have returned to normal operating levels. We appreciate your patience throughout the recovery process.
We’re continuing to see consistent progress as services recover, and our Operations team remains actively engaged to ensure full restoration.
The root cause of the issue has been identified and corrective actions have been applied. We’re observing steady improvements, and services are progressively normalizing. Our teams will continue to closely monitor the environment until all systems have returned to their expected operational baselines.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Logs Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to chat functionality"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
LogicMonitor is currently investigating technical abnormalities with Logicmonitor Support portal, which may be impacting chat functionality. We are checking this issue with our vendor. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Time Series Data Ingestion and Persistence Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Alert Delivery Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Logs Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Logs Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our LM Cloud Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our NetFlow Component(s)."
Last updateThis incident has been resolved.
Update: Services are making strong progress toward full recovery, and we are seeing continued positive improvements. We are closely monitoring the situation to ensure a smooth and complete restoration. Thank you for your patience and support!
A fix has been implemented, and services are recovering. Full normalization may take some time, and we are actively monitoring progress.
The issue has been identified and a fix is being implemented.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our US - Oregon Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting a single customer account. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Logs Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Logs Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Graphing Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Other Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Graphing, Time Series Data Ingestion and Persistence Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Graphing, Time Series Data Ingestion and Persistence Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Other Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is actively investigating an issue affecting a single customer. Our team is working to determine the root cause and assess the full scope of the impact. We will provide further updates as soon as more information becomes available.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is actively investigating an issue affecting a single customer. Our team is working to determine the root cause and assess the full scope of the impact. We will provide further updates as soon as more information becomes available.
Report: "LogicMonitor is currently investigating potential impacts to our Logs Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Graphing Component(s)."
Last updateThis incident has been resolved.
We have implemented the fix to address the issue and are currently monitoring the system's progress to ensure stability.
We have identified a solution for the issue and have begun implementing the corrective measures. While these steps are being executed, you may notice some continued fluctuations as the service gradually returns to normal operations. Our team is monitoring the situation closely to ensure stability throughout this process.
We are actively investigating the root cause of the issue and have implemented initial mitigation steps to reduce impact. Our team continues to monitor the situation closely and will provide further updates as more information becomes available. Thank you for your patience.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Remote Sessions Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Logs Component(s)."
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Alert Delivery Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
We have identified the the issue and currently working on the potential fix, currently impact is only few customers are experiencing delay loading portal. We will update soon once we are fully recovered.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Logs Component(s), Alert Delivery, Graphing, Time Series Data Ingestion and Persistence Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our US - Washington DC Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Websites Component(s)."
Last updateThis incident has been resolved.
Issue has been fixed and we are seeing no more impact on the websites check, we are continuing to monitor further and tending towards the closure.
We have identified the the issue and currently working on the potential fix, currently impact is only few customers are experiencing delay in the website checks. We will update soon once fix is applies.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Account Access Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Report: "LogicMonitor is currently investigating potential impacts to our Graphing Component(s)."
Last updateThis incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.