Is Lightfoot Down Right Now? Check if there is a current outage ongoing.

We've implemented solutions to these issues and have observed improved performance across our reporting system.The system is now behaving normally, but we continue monitoring it closely.

We are continuing to work on a fix for this issue.

We are continuing to see intermittent performance issues in the email reporting system, which are causing some reports to be delayed and some not to be sent.We are actively working on improving performance as our highest priority. We apologise for any inconvenience this has caused

We are continuing to see intermittent performance issues in the email reporting system, which are causing some reports to be delayed and some not to be sent.We are actively working on improving performance as our highest priority. We apologise for any inconvenience this has caused

We are continuing to investigate this issue.

We are investigating reports of users not receiving some email reports from the Lightfoot system. We apologise for any inconvenience caused while we identify this issue.

We've implemented solutions to these issues and have observed improved performance across our reporting system. The system is now behaving normally, but we continue monitoring it closely.

We are continuing to work on a fix for this issue.

We are continuing to see intermittent performance issues in the email reporting system, which are causing some reports to be delayed and some not to be sent. We are actively working on improving performance as our highest priority. We apologise for any inconvenience this has caused

We are continuing to see intermittent performance issues in the email reporting system, which are causing some reports to be delayed and some not to be sent. We are actively working on improving performance as our highest priority. We apologise for any inconvenience this has caused

We are continuing to investigate this issue.

We are investigating reports of users not receiving some email reports from the Lightfoot system. We apologise for any inconvenience caused while we identify this issue.

The backlog has fully cleared, and all systems are performing normally. Please accept our apologies for any inconvenience caused during this period.

The systems are catching up and processing the data backlog. We're continuing to monitor closely.

We are investigating a delay in data displayed in the Lightfoot product system. Tracking information may be delayed, and any changes made on the Lightfoot Portal may take a few minutes to update. Lightfoot devices will retain their data and transmit this to our servers as soon as possible, and no data will be lost. We apologise for any inconvenience caused.

This incident is now closed. All missing historical email reports have been issued, and full functionality has been restored. We apologise for any inconvenience caused, and thank you for your patience while our team worked to resolving the disruption.

We have identified the disruption in the Email Reporting system, resulting in some reports failing to send since March 25th. We sincerely apologise for any inconvenience this may have caused. Our team is actively working to restore full functionality. As we resolve the issue, some users may receive a backlog of email reports over the next few days as the system catches up. Thank you for your patience while we work to resolve this.

We are investigating reports of users not receiving some email reports from the Lightfoot system. We apologise for any inconvenience caused while we identify this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our engineering team are investigating an issue causing an unusually high load on our servers, we are working to address this.

Vodafone have confirmed that the issue has now been resolved and services have resumed to a normal level. We have seen a return to normal connectivity for Lightfoot devices but we will continue to monitor the situation.

Update received that Vodafone are seeing service levels restore to normal and are moving into a monitoring phase.

We are still seeing device communication returning to normal levels. We have had an update from Vodafone indicating that their UK engineers are on a technical bridge call trying to resolve the network issue. They have not given an ETA for the fix as yet, but we will continue to monitor the impact on our services. We thank you for your continued patience at this time.

We are starting to see device communication return to normal levels but we have had no official update from Vodafone that this incident is resolved their end. We will continue to monitor it.

We are currently experiencing a drop in traffic from in-cab Lightfoot devices to our servers. As a result, some vehicle tracking information may be temporarily unavailable via the Fleet Management portal and other interfaces. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

The mobile network operator has advised this issue is now resolved and we have seen a return to normal connectivity. We will continue to monitor the situation.

Our third-party providers are currently investigating an issue on the network that Lightfoot uses to transmit data and in turn have escalated this to the network.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating a delay in data displayed in the Lightfoot product system. Tracking information may be delayed and any changes made on the Lightfoot Portal may take longer than a minute to update. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

The backlog has fully cleared and all systems are performing normally.

The systems are catching up and processing the data backlog. We're continuing to monitor closely.

We have identified an issue in one of the system processes and have implemented a solution. We are monitoring the performance but expect improvements to be noticeable soon.

We are currently investigating some delays in data processing on our servers. The systems affected are: - Address lookup - Some addresses are missing from live and historical journeys. - Overspeed Event data - The latest overspeed events are unavailable for some vehicles. We apologise for any inconvenience caused.

Systems are fully operational and data backlogs have been cleared. We are continuing to monitor.

Systems are operational, but we're continuing to monitor very closely.

There is now intermittent availability of systems. We're continuing to investigate and closely monitor.

We are continuing to investigate this issue.

We are investigating reports of the Fleet Management Portal, and associated systems, being unavailable. Lightfoot devices will hold any data and report it into the system once it becomes available. No data will be lost. We apologise for any inconvenience caused.

Traffic has returned to expected levels and the backlog has been cleared by the system. Vehicle positions and tracking information should now be up to date. We apologise for any inconvenience caused.

Traffic has improved, but we are still seeing degraded performance from third-party networks. We're continuing to closely monitor. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

We are seeing increased traffic from devices flowing in to our servers. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

Our third-party providers are currently investigating an issue on the network that Lightfoot uses to transmit data. This means that some vehicle tracking information may be temporarily delayed via the Fleet Management portal and other interfaces. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost.

The slowdown has been resolved and normal performance restored. The Vehicle Checks, Suspected Disconnects, and Vehicle Faults widgets have been temporarily removed from the Fleet Dashboard. The team are working to restore this functionality ASAP for affected customers. We are expecting this to be completed before 13th Sept 2024 and will be confirmed via the What's New Page. Apologies for any inconvenience.

The issue has been identified and a fix is being implemented.

Our engineering team is investigating reports of slowdown and page timeouts in the Fleet Management portal. We will provide an update as soon as possible and apologise for any inconvenience.

This incident has been resolved. We will continue to monitor the performance

The Fleet Management portal performance has returned to normal but data backlogs are continuing to be cleared, which is forecast to complete at around 19:00 BST (18:00 UTC). Some vehicle locations and journeys will be delayed during this time. We are continuing to monitor.

We are currently investigating an issue with the Fleet Management portal being unavailable. This will not affect the operation of Lightfoot devices in-cab or the collection of data.

This incident is resolved and system performance is back to normal.

The delays are reducing, we're continuing to monitor.

We are investigating a delay in data displayed in the Lightfoot product system. Tracking information may be delayed and any changes made on the Lightfoot Portal may take longer than a minute to update. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

This incident has been resolved and we are continuing to see stability.

The data delays are reducing as the system clears the backlog. There is currently a delay of around 1-2 hours for new vehicle tracking data to become available in the Lightfoot Product System but this may vary.

We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some tracking information displayed on the Fleet Management Portal and other interfaces may be delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

This incident has been resolved.

Due to maintenance, there is a slight delay in the display of data in the Lightfoot product system. This means that some tracking information displayed on the Fleet Management Portal and other interfaces may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

This incident has been resolved, we will continue to monitor the performance

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue with the Fleet Management portal being unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data.

This incident has been resolved.

Performance has returned to normal, but we are continuing to monitor.

We are investigating issues causing intermittent availability of the Lightfoot Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting.

This incident has been resolved and we are continuing to see stability.

A fix has been implemented and we are monitoring the results.

We've noticed an increase in latest location delays from Lightfoot devices. Our team is actively addressing this issue to restore stability. We apologise for any inconvenience caused and thank you for your continued patience while we address these delays.

After a period of monitoring, we are now confident that this issue has been resolved.

We've noticed an increase in latest location delays from Lightfoot devices today. Our team is actively addressing this issue to restore stability. We apologise for any inconvenience caused and thank you for your continued patience while we address these delays.

Vehicle latest location delays on tracking have stabilised, but our investigation is ongoing. Historical reporting and the operation of Lightfoot devices In-cab remain unaffected. We apologise for any inconvenience caused and thank you for your patience as we work towards a complete resolution.

We are investigating an intermittent issue where a number of vehicles’ latest locations are delayed in the Fleet Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting. We apologise for any inconvenience caused whilst we investigate this issue.

This incident has been resolved.

We are investigating an intermittent issue where a small number of vehicles’ latest locations are delayed in the Fleet Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting. We apologise for any inconvenience caused whilst we investigate this issue.

This incident has been resolved and all data should be up to date across the Lightfoot Product System.

We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some tracking information displayed on the Fleet Management Portal and other interfaces may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

The backlog of data has now cleared, and data on the Fleet Management Portal is now up to date.

Our third-party supplier is in the process of restoring services gradually across their systems, and we can see data flowing from Lightfoot devices to the Lightfoot server. Tracking information may still be delayed while our system works through the backlog of data.

Our third-party providers are currently investigating an issue on the network that Lightfoot uses to transmit data. This means that some vehicle tracking information may be temporarily delayed via the Fleet Management portal and other interfaces. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost.

This issue is resolved.

The performance of the Fleet Portal has returned to normal. We are continuing to monitor this issue closely.

We are currently investigating an issue with the Fleet Management portal being intermittently unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data.

The Lightfoot server has completed processing the backlog of delayed data, and all historical data should now show in the Fleet Management portal and other interfaces. We apologise for any inconvenience caused.

A fix has been implemented and the Lightfoot server is processing the backlog of data.

We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some historical vehicle tracking information may be temporarily unavailable via the Fleet Management portal and other interfaces. No data will be lost. We apologise for any inconvenience caused.

The Lightfoot servers have finished processing the backlog of data and everything is now back to normal. We apologise for any inconvenience caused.

The data delays are reducing as the system clears the backlog. There is currently a delay of around 30 minutes for new vehicle tracking data to become available in the Lightfoot Product System but this may vary.

The data delays are reducing as the system clears the backlog. There is currently a delay of around 1-2 hours for new vehicle tracking data to become available in the Lightfoot Product System but this may vary.

We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some vehicle tracking information may be temporarily unavailable via the Fleet Management portal and other interfaces. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

The Lightfoot servers finished processing the backlog of data at 21:45 UTC and everything is now back to normal. We apologise for any inconvenience caused.

We are seeing traffic from devices flowing in again. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

The network provider's engineers are continuing to work hard to resolve this issue. They have confirmed that the issue is affecting numerous services in a number of countries.

The issue has been identified as a cellular network outage, the network provider's urgent investigation is ongoing. Multiple IoT systems are known to be affected.

We are currently experiencing a drop in traffic from in-cab Lightfoot devices to our servers. This means that some tracking information displayed on the Fleet Management Portal may be delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

The Lightfoot servers have finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.

A solution has been implemented and the server is working through a backlog of data. We are estimating that this should be complete by 13:00 BST.

We are currently investigating a delay in data being displayed in the Lightfoot Portal. This means that some tracking information displayed on the Fleet Management Portal may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

The server has completed processing the backlog of data and this issue is now resolved. We apologise for any inconvenience caused by this issue.

A solution has been implemented and the server is working through a backlog of data. We are estimating that this should be complete by 18:00 BST.

We are investigating an intermittent issue where a small number of vehicles’ latest locations are delayed in the Fleet Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting. We apologise for any inconvenience caused whilst we investigate this issue.

The Lightfoot servers finished processing the backlog of data at 19:30 UTC and everything is now back to normal. We apologise for any inconvenience caused.

A fix has been implemented and we are monitoring the results. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

The issue has been identified and we are attempting to implement a resolution. There may be some degraded performance in the Fleet Management Portal and API during this period. We apologise for any inconvenience this may cause and we are working to resolve the issue as swiftly as possible.

We are currently experiencing a drop in traffic from in-cab Lightfoot devices to our servers. As a result, the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

This issue is now resolved.

The Lightfoot servers have finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.

We are seeing traffic from devices flowing in again. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

The issue has been identified as a cellular network outage, the network provider's urgent investigation is ongoing. Multiple IoT systems are known to be affected.

We are currently experiencing a drop in traffic from in-cab Lightfoot devices to our servers. As a result, the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

The Lightfoot servers have finished processing the backlog of data and everything is now back to normal, we apologise for any inconvenience caused.

We are seeing traffic from devices flowing in again, since actions taken at 17:00 UTC. There may still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

A root-cause has been identified and resolving actions are underway. In-cab Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

We are currently experiencing a drop in traffic from in-cab Lightfoot devices to our servers. As a result, the tracking information displayed on the Fleet Management Portal may be out-of-date. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

Device traffic has returned to normal levels and the Lightfoot servers have finished processing the data backlog. Any remaining missing data will be transmitted when vehicles next drive. We apologise for any inconvenience caused

We are starting to see traffic from devices flowing again, although we are awaiting confirmation that the issue is fully resolved. There will continue to be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

The network provider's urgent investigation is ongoing. Multiple IoT systems are known to be affected.

We are currently experiencing a drop in traffic from Lightfoot devices as a result of a cellular network outage. This is being urgently investigated by the network provider. The tracking information displayed on the Fleet Management Portal may be out-of-date during this outage. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

This incident has been resolved.

We are currently investigating reports of some dashboards not loading within the Fleet Management portal. If you are affected by this then please use the left-hand menu to navigate through the portal. This issue does not affect the operation of Lightfoot devices in-cab, the collection of data, or other parts of the portal.

Traffic has returned to normal levels.

We are continuing to monitor this at our end, but we are seeing an increase in traffic from Lightfoot devices.

We are investigating a delay in data being displayed in the Lightfoot Portal, caused by a drop in traffic from Lightfoot devices. This means that some tracking information displayed on the Fleet Management Portal may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

Data is now up to date within the Lightfoot systems and this incident has been resolved.

We are currently monitoring a connectivity issue affecting a small number of devices. This means that some data visible through the web portals and mobile applications may be out of date. The Lightfoot devices affected will retain their data and transmit this in when possible so that no data will be lost.

This incident has been resolved.

Data is now up to date within the Lightfoot systems. The investigation is ongoing to identify the cause of the earlier delay.

We are currently investigating delays in displaying information and changes in the Lightfoot systems. This means that some data visible through the web portals and mobile applications will be out of date since 12:30 BST 12/05/2021. The Lightfoot devices will retain their data and transmit this in when possible so that no data will be lost.

This incident has been resolved.

Traffic from Lightfoot devices to our servers is returning to normal levels. There will continue to be a slight delay in live tracking whilst the backlog of data is cleared. We are continuing to closely monitor this issue.

Traffic from Lightfoot devices is increasing, and we are seeing the delayed data being transmitted to our servers. There will continue to be a slight delay while our servers process this backlog of data. We are continuing to investigate the root cause of the issue.

We are investigating a delay in data being displayed in the Lightfoot Portal, caused by a drop in traffic from Lightfoot devices. This means that some tracking information displayed on the Fleet Management Portal may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

This incident has been resolved and users should now be able to login to the portal as usual. We apologise for any inconvenience caused this morning.

The Fleet Management portal is now available and we are currently monitoring the stability.

We are currently investigating an issue with the Fleet Management portal being unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data. We apologise for any inconvenience caused.

This incident has been resolved - portal access has been restored since 08:14 with no further downtime. This will continue to be monitored. We apologise for any inconvenience this problem may have caused.

The issue has been identified and a workaround has been deployed whilst the root cause is investigated further. Portal access has been restored at this time.

Our engineering team is investigating intermittent availability of the Fleet Management portal. We will provide an update as soon as possible and apologise for any inconvenience.

An exceptional data query conflicted with a routine system update \(index removal\), causing a table lock that stopped users from being able to log into the Fleet Management Portal. Killing the process allowed all the held off \(dashboard\) processes to run. This took a little while to pin it down unfortunately; analysing the client connections on the db for rogue processes, we could see that a lot of processes were held waiting for a metalock on that table. A new automated process that monitors for exceptions queries has been introduced so this cannot reoccur.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Recovery is imminent.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has now been resolved. We apologise for any inconvenience caused during this time.

We are continuing to work on a fix for this issue.

We have identified the cause of this issue and we are implementing a resolution.

We are investigating reports of vehicles incorrectly displaying as 'Tracking Disabled' in the Tracking area of the Fleet Management portal. This will not affect the operation of Lightfoot devices in-cab or the collection of data. We apologise for any inconvenience caused.

This incident has been resolved. We apologise for any inconvenience caused during this time.

The cause of this issue has been identified as an abnormally-high load on the system, causing processing delays. This load has decreased and we are monitoring the situation to ensure it is fully resolved.

We are continuing to investigate this issue.

We are investigating a delay in data being displayed in the Lightfoot Portal. This will not affect the operation of Lightfoot devices in-cab or the collection of data. We apologise for any inconvenience caused.

This is now resolved and Overspeed events have been consistently reporting 'on time' without delay. We will be continuing to monitor this for delays.

We are monitoring delays in Overspeed events appearing in the Fleet Management portal. Lightfoot devices are sending information into the Lightfoot servers, so no data will be lost. We apologise for any inconvenience this might cause.

An issue with the Fleet Management portal being unavailable is now resolved. We apologise for any inconvenience during this time.

Tracking information is no longer delayed in the portal. Once again, we'd like to apologise for any inconvenience caused.

The number of messages received from devices has returned to a normal level,

We have been informed that the cellular network provider have implemented a solution to this problem.

We are seeing data starting to return to normal levels despite no official word on a resolution from the cellular network. We are continuing to monitor this incident closely.

As a result of an interruption in service from a national cellular network, we are currently experiencing a drop in traffic from Lightfoot devices in-cab to our servers. This means that some tracking information displayed on the Fleet Management Portal may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

The data refresh is complete and this issue has been resolved. We apologise for any inconvenience caused.

The problem has been identified and solved. The data is currently refreshing. A notification will be issued when this is complete.

We are continuing to monitor for any further issues.

There may be minor report discrepancies across the portal from 03:00 on 04/06/2020. Known affected areas: * Journey summaries in Tracking * Dashboards This issue is being investigated urgently and will be remedied as soon as possible. This will not affect the operation of Lightfoot devices in-cab or the collection of data.

This incident has been resolved.

We are starting to see traffic from devices flowing in again following an earlier drop in traffic, although we have had no official update from our third-party provider that this incident is resolved from their end. There will still be a delay in real-time vehicle/driver positions on the Fleet Management portal while the Lightfoot servers work to clear the backlog of incoming data.

This incident has been resolved.

We are currently investigating an issue with the Fleet Management portal being unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are investigating reports of incorrect high numbers of overspeed summary events appearing in the Fleet Management portal, the overspeed event details view provides accurate data. We will provide an update as soon as possible and apologise for any inconvenience.

The Lightfoot fleet management portal was briefly unavailable due to an error with a third party data feed