Historical record of incidents for Learnerbly
Report: "Application not loading"
Last updateWe think the impact from the issue is over.
We have released a fix to our API to restore service, and now believe the web app and API are both running as expected.
We believe we are experiencing an outage as a side-effect of an outage with Honeycomb, one of our monitoring tools. We are investigating how we can reduce the knock-on effect of this dependency within our platform. We will share an update in the next hour.
We're experiencing an elevated level of API errors and are currently looking into the issue. This issue is causing the web app to fail.
Report: "SSO login is down"
Last updateWe have been monitoring the service for the past hour and believe the incident is now resolved. All users can log into the Learnerbly app.
We have released a fix for the issue impacting SSO login on the Learnerbly app. We will continue to monitor the fix over the next few hours.
We're aware of an issue with our SSO login (Google etc.) which is preventing users from logging into Learnerbly. We are currently investigating the issue.
Report: "Users unable to access Learnerbly homepage"
Last updateAfter a period of monitoring we believe the impact from the issue is over.
We believe the issue causing the Learnerbly app outage has now been resolved. We are monitoring errors for the next half hour before closing this incident out.
We're aware of an issue where users cannot access the Learnerbly app homepage. Our team is currently investigating the issue.
Report: "Homepage failing to load for some users"
Last updateWe believe the impact from the issue is over.
We've released a fix for the issue, and are monitoring requests before resolving it.
We've identified why the issue has happened, and we're in the process of fixing it.