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The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

LeadSquared will be releasing updates to the Platform for the Dubai region. Applications hosted here may experience a brief interruption and a delay in background services for a few minutes on Tuesday, 3rd June 2025, between 04:30 PM and 05:30 PM Dubai time, 06:00 PM and 07:00 PM IST, and 12:30 PM and 01:30 PM UTC.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

LeadSquared will be releasing updates to the Platform. Applications hosted in the Hyderabad region will experience a brief interruption and delay in background services for a few minutes on Tuesday, 3rd June 2025 between 07:00 AM and 08:00 AM UTC (12:30 PM and 1:30 PM IST).

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

LeadSquared will be releasing updates to the Platform. Applications hosted in the US region will experience a brief interruption and delay in background services for a few minutes between 03:00 AM and 04:00 AM UTC on Tuesday, 3rd June 2025 (08:30 AM and 09:30 AM IST on Tuesday, 3rd June 2025, 11:00 PM and 12:00 AM EDT on Monday, 2nd June 2025, and 08:00 PM and 09:00 PM PDT on Monday, 2nd June 2025).

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

LeadSquared will be releasing updates to the Platform. Applications hosted in the Mumbai region will experience a brief interruption and delay in background services for a few minutes on Tuesday, 3rd June 2025 between 12:30 AM and 01:30 AM UTC (06:00 AM and 07:00 AM IST).

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

LeadSquared will be releasing updates to the Platform. Applications hosted in the Canada region will experience a brief interruption and delay in background services for a few minutes between 08:00 AM and 09:00 AM UTC (01:30 PM and 02:30 PM IST, 04:00 AM and 05:00 AM SGT)

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

LeadSquared will be releasing updates to the Platform. Applications hosted in the Ireland region will experience a brief interruption and delay in background services for a few minutes on Monday, 2nd June 2025 between 03:30 AM and 04:30 AM UTC (09:00 AM and 10:00 AM IST, 05:30 AM and 06:30 AM SAST).

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

LeadSquared will be releasing updates to the Platform. Applications hosted in the Singapore region will experience a brief interruption and delay in background services for a few minutes on Monday, 2nd June 2025 between 12:00 AM and 01:00 AM UTC (05:30 AM and 06:30 AM IST, 08:00 AM and 09:00 AM SGT).

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing slowness in Mumbai Region. The team is working on it and we will keep you posted. Apologies for the inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Teams have identified the issue and working on implementing the fix to restore the Application and services.

We are observing Partial Outage with one of the DataBase which is impacting Mumbai Region LSQ Application. Backend teams are working on restoring the service.

We observed performance degradation for Web Application in Mumbai Region. Issue was identified by the monitoring systems and backend engineering team have implemented the corrective actions to restore the application. Apologies for the inconvenience.

We experienced inaccessibility of a few components in MUM region for a brief amount of time. The issue was fixed, Apologies for the inconvenience.

We experienced inaccessibility of a few components in MUM region for a brief amount of time. The issue was fixed immediately. Apologies for the inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing slowness in Singapore Region. The team is working on it and we will keep you posted. Apologies for the inconvenience.

We experienced inaccessibility of a few components in MUM region for a brief amount of time. The issue was fixed immediately. Apologies for the inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing slowness in Singapore Region. The team is working on it and we will keep you posted. Apologies for the inconvenience.

We experienced inaccessibility of a few components in US region for a brief amount of time. The issue was fixed immediately. Apologies for the inconvenience.

The incident has been resolved. Apologies for the inconvenience caused.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing slowness in Mumbai & Singapore Region. The team is working on it and we will keep you posted. Apologies for the inconvenience.

The incident has been resolved. Apologies for the inconvenience caused.

A fix has been implemented and we are monitoring the Database performance.

The issue has been identified and a fix is being implemented.

We are currently experiencing slowness in Mumbai Region for few customers. The team is working on it and we will keep you posted. Apologies for the inconvenience.

The issue is now resolved and users are able to access the application. We apologize for the inconvenience caused.

The issue has been identified and a fix has applied. The application is working in normal conditions. We will continue to monitor.

We are currently experiencing slowness in application hosted in Mumbai Region. The team is working on it and we will keep you posted.

Few customers in Mumbai region faced issues accessing LeadSquared application between 11:30 AM IST and 12:12 PM IST. We have identified the issue and applied the patch. The issue is now resolved and users are able to access the application. We apologize for the inconvenience caused.

The incident has been resolved and the application is working in normal condition. Thank you for your patience

We have identified the issue and a fix has been applied. We are monitoring the results.

A few of our customers are experiencing slowness in MUM Region. The team is on it and we will keep you posted.

The incident has been resolved and the application is working in normal condition. Thank you for your patience and continued support.

We have identified the query causing slowness and have isolated it. The application is now working in normal conditions. We will continue to monitor and work on fixing the issue.

We are currently experiencing slowness in US Region. The team is working on it and we will keep you posted. Apologies for the inconvenience.

This incident has been resolved.

We are continuing to monitor for any further issues.

The issue has been identified and we have taken the appropriate action. The team is monitoring the system.

Few of our customers in Mumbai (in21) region are facing slowness. The team is working on it and we will keep you posted.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

Automation agent services are started and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

Upgrade activity is complete. Database is now up. We are starting the Automation agent services.

Root cause is identified. The backend database went down. We are working with AWS team to upgrade it.

Mumbai automation agent services went down today at 10:30 AM IST. We are working on it.

LeadSquared uses Cloudflare for its WAF (web application firewall) to protect against attacks and improve security. To access LeadSquared applications and APIs, the traffic is routed through Cloudflare WAF. There was a 27 minute outage of Cloudflare services that caused LeadSquared users in North America to lose access to LeadSquared for the same period. Here is a detailed incident report from Cloudflare https://blog.cloudflare.com/cloudflare-outage-on-july-17-2020/ We are working internally to limit the impact of such incidents to less than 10 minutes by taking alternate traffic routes.

This incident has been resolved.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

Our engineers believe to have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

We are actively investigating reports that Leadsquared customers may be experiencing issues using our Mobile API services in Mumbai region only Our engineers are working to resolve the issue and will provide another update shortly.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

Our engineers believe to have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

We are actively investigating reports that Leadsquared customers may be experiencing issues using our API services in Mumbai region only Our engineers are working to resolve the issue and will provide another update shortly.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

Our engineers believe to have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

We are actively investigating reports that Leadsquared customers may be experiencing issues logging into their accounts. Our engineers are working to resolve the issue and will provide another update shortly.

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Our engineers have corrected the issue and we are confirming that all services are functional. We will continue to monitor the situation and will provide a final update shortly.

Our Engineers has identified an issue with our third-party vendor, we have taken corrective action to restore service. We will send another update soon.

We have rerouted our traffic from Cloudflare to our application load balancers directly. DNS records take some time to reflect and hence the delay.

All our applications and services are behind Cloudflare for security. Cloudflare CDN was down and caused high latency in accessing LeadSquared applications.

Issue is resolved, Leadsquared Application performance over Web and Mobile is stable , API services are working fine, We are still monitoring application.

Fix has been implemented and Redis Clusters upgraded in Mumbai region, We are monitoring the Health of Application and services.

The issue has been identified and our DevOps Team is implementing emergency change to fix the issue. We will keep posted.

We are currently experiencing some issues with Leadsquared Web Application. We are actively investigating this issue and will post updates as soon as they become available. If you have any questions, please contact LeadSquared Support <support@leadsquared.com>

All services seem to be working normally now.

The application is accessible now. Please reach out to our support in case you still have issues. There may be slowness until AWS services are fully restored to normalcy.

We are continuing to investigate this issue.

Users in US region may experience connectivity and slowness issues. AWS services in N Virginia data center are affected, and we are trying to restore the services ASAP.

The issue was caused by mass replacement of our application servers hosted on AWS EC2. The issue was automatically resolved in 10 minutes. We are looking at ways to avoid performance impact due to such mass replacements.

Some of the Singapore users (run.leadsquared.com) may experience web application slowness. We are investigating the cause and will address it ASAP.

The issue was identified in one of the tenant database servers. We observed a sudden drop in memory after which our DevOps Team upgraded the DB instance. Some accounts were migrated out of the shared cluster to relieve the load.

Small group of Users (in21.leadsquared.com) experience web application slowness. We are investigating the cause and will address it ASAP.

Users on the web and mobile were affected. when our configuration databases became unresponsive and shot up to 100% CPU. All applications which connect to these data stores hanged as the database was refusing connections.