LaunchDarkly Incident History

Some users are unable to load our docs site, https://launchdarkly.com/docs/home. We are investigating and will provide updates as they become available.

Experimentation customers are currently unable to edit experiments. Running experiments are otherwise unaffected, and customers are still able to create new experiments.

We are currently seeing elevated errors when creating guarded and progressive rollouts. Ongoing rollouts are not impacted.

Customers using Data Export may have received partial or no data since April 30. We are now tuning the number of max concurrent transfers to see if this will mitigate or resolve errors for data transfer, and we will continue to monitor this incident until resolution.

The scheduled maintenance has been completed.

During the month of April 2025, the following SDK versions will reach their end of life in accordance with LaunchDarkly's End of Life policy (https://launchdarkly.com/policies/end-of-life-policy).- .NET Server SDK 8.2.x- .NET Server SDK 8.3.x- Android SDK 5.1.x- Cloudflare SDK 2.4.x- Flutter Client SDK 4.4.x- Go Server SDK 7.2.x- Go Server SDK 7.3.x- Java Server SDK 7.3.x- Node.js Server SDK 9.2.x- Node.js Server SDK 9.3.x- Python Server SDK 9.3.x- React Native SDK 10.0.x- Ruby Server SDK 8.3.xCustomers using these or older SDK versions should update to supported SDK versions. For more information, read about our supported SDK versions (https://docs.launchdarkly.com/sdk/concepts/versioning#supported-versions).

Some customers are experiencing delayed flag insights and AI config usage charts. We are investigating and will provide updates as they become available.

The scheduled maintenance has been completed.

Older API versions will be deprecated on April 30, 2025. Upgrade to API 20240415 for faster performance and new features.Please note that SDKs are not impacted by these changes.Learn More – REST API migration guide: https://docs.launchdarkly.com/home/guides/api/api-migration-guide/Questions? Email support@launchdarkly.com

The issue with server-side SDKs has been resolved. Impacted services have returned to normal operation.

We have resolved the underlying issue and are now processing the backlog of flag evaluation data. We expect to fully catch up to real-time processing within the next 60 minutes.

We have identified an issue causing delayed flag evaluation data in the web app. Our engineers are currently working on the fix and we'll provide another update shortly.

Early access customers using the AI Configs feature are experiencing elevated errors beginning at 12:18UTC. Customers may receive an error when attempting to create a new AI configuration. We are continuing to investigate the root cause of these errors and will provide an update when available.

We are continuing to monitor traffic on the docs site and have scheduled time with our vendor tomorrow afternoon PT to further troubleshoot.

We are continuing to investigate the issue with our vendor. Our monitoring shows a very small portion of visitors to the docs site experienced these errors from approximately 1:10PM - 2:07PM PT.

The documentation site is experiencing intermittently long page load times. Some customers may experience HTTP 504 errors when viewing pages on the docs site. We're investigating this issue in collaboration with our vendor.

The documentation site is experiencing intermittently long page load times. Some customers may experience HTTP 504 errors when viewing pages on the docs site. We're investigating this issue in collaboration with our vendor.

The scheduled maintenance has been completed.

During the month of March 2025, the following SDK versions will reach their end of life in accordance with LaunchDarkly's End of Life policy (https://launchdarkly.com/policies/end-of-life-policy).- .NET Client SDK 5.0.x- .NET Server SDK 8.0.x- .NET Server SDK 8.1.x- Android SDK 5.0.x- Erlang Server SDK 3.1.x- Flutter Client SDK 4.1.x- Flutter Client SDK 4.2.x- Flutter Client SDK 4.3.x- Go Server SDK 7.0.x- Go Server SDK 7.1.x- Haskell Server SDK 4.0.x- iOS SDK 9.4.x- iOS SDK 9.5.x- Java Server SDK 7.2.x- JavaScript Client SDK 3.1.x- Lua Server SDK 2.0.x- Node.js Client SDK 3.0.x- PHP SDK 6.0.x- Python Server SDK 9.2.x- React Web SDK 3.0.x- Roku SDK 2.0.x- Ruby Server SDK 8.2.x- Rust Server SDK 2.0.x- Vue SDK 2.0.xCustomers using these or older SDK versions should update to supported SDK versions. For more information, read about our supported SDK versions (https://docs.launchdarkly.com/sdk/concepts/versioning#supported-versions).

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results. Error rates have now returned to baseline.

We are currently investigating an increase in errors received by clients of the Streamer SDK in APSE1. Other regions are not impacted.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating malformed links on our docs site.