Lago

Is Lago Down Right Now? Check if there is a current outage ongoing.

Lago is currently Operational

Last checked from Lago's official status page

Historical record of incidents for Lago

Report: "Delayed Wallet Refresh"

Last update
resolved

This incident has been resolved.

monitoring

We currently meet some slowness on the Wallet Balance Refresh, your wallet computation can be delayed.

Report: "Invoicing Slowness"

Last update
resolved

This incident has been resolved.

monitoring

We're having some invoicing slowness, you can meet some delay during the invoicing progress, especially around in advance. We had a very uncommon load for in advance invoice processing, it's under control but it added some delay for whole invoicing.

Report: "Latency during Invoice Generation"

Last update
resolved

This incident has been resolved.

monitoring

We are upgrading our Database, no downtime will happen, you can meet occasionnal 500 errors on API during the process.

monitoring

Invoice Generation and computation has actually some latency because of Database issues, we are monitoring it and will update this incident since everything is get back to normal. US Region only.

Report: "Delayed Billing Jobs"

Last update
resolved

This incident has been resolved.

monitoring

Jobs are being processed, we monitor it.

identified

US Cluster is impacted. EU Cluster is safe.

identified

We are experiencing performance degradation and have a large backlog of background jobs on our cloud product (US cluster). As a result, the billing process may be delayed. We are working to resolve this problem and will let you know when the situation returns to normal.

Report: "Front End Application Degraded"

Last update
resolved

Front End Application had a degraded experience on the Customer page. We have fixed the issue.

Report: "API US & EU down"

Last update
resolved

Everything is back to normal.

monitoring

We are continuing to monitor for any further issues.

monitoring

We had an issue during our deployment on both US and EU cluster. API was down for 2 minutes. Everything is back to normal, we are fixing the root cause.

Report: "Slowness on Cluster US"

Last update
resolved

This incident has been resolved.

identified

We actually have a peak usage on the US Cluster, you may meet some errors around the invoices generation. Event ingestion is not impacted.

Report: "EU API shortage"

Last update
resolved

This incident has been resolved.

monitoring

EU API is back to normal, we monitor it.

identified

EU API is not accessible anymore, the issue is identified. It should be resolved before 12 PM CET.

Report: "Downtime on API and APP"

Last update
resolved

This incident has been resolved.

monitoring

Infrastructure issue has been resolved, we are checking that everything is fine

identified

The problem is identified, we are working on fixing it

identified

We have an infrastructure issue on our US Cluster impacting both API and APP. Public access is no more available, invoicing jobs are still up and running.

Report: "API Outage"

Last update
resolved

The incident has been resolved.

monitoring

API Service is back to normal, we are monitoring if any issue persist

identified

The API is currenly offline, we have a Database migration problem on our side. All the billing data and logic is not affected. We have a fix running, everything should be back to normal in 30min.

investigating

We currently have an outage on our API Database, we are currently investigating the issue.