Is Label Insight Down Right Now? Check if there is a current outage ongoing.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring results.

We’re currently experiencing some issues with the platform impacting the accuracy of the reflected page counts in the list view on the Publish platform. This is not affecting any live pages, hold tight as we address the problem. Thanks for your patience.

This incident has been resolved.

The impacted products have been removed from the platform for reprocessing.

We have identified an issue that is resulting in missing data on a subset of products. We are actively investigating the cause and working to remove these products from the platform until they can be re-processed.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are seeing some improvements as some users are able to login. The response times are slow and not entirely predictable at this time. We will send an additional update in 30 minutes.

Some users may be experiencing trouble when logging in to the Label Insight platform. We have identified this incident as a result of an outage by our authentication provider. We will send an additional update in 30 minutes.

The incident has been resolved.

The SmartLabel Preview functionality in the Publish platform is currently down after pushing some changes to production.

The issue has now been resolved. Products are now appearing in the Publish platform again.

We are currently investigating an issue where products are not appearing in the Publish platform.

Users of the platform experienced a spinning image that did not go away, a pop-up message indicating an error had occurred, or had limited functionality.

This incident has been resolved.

Our authentication provider has resolved the issue and platform logins are now operational. We are monitoring to ensure no further degradation.

We're experiencing an outage that prevents users from logging in to the platform. Currently logged-in users are not impacted. Our authentication provider has identified the issue and is working on a fix.

Full login functionality has been restored.

We're experiencing an elevated level of login errors to the Label Insight app portal. Please navigate to https://app.labelinsight.com/onboard to login if you experience the issue. We are currently deploying a fix for the issue.

This incident has been resolved.

The Publisher platform is now operational but remains at an elevated risk for error. We are continuing to monitor for any regression.

We're experiencing an elevated level of errors within the Publisher platform due to an outage of our underlying provider. We are currently looking into the issue.

The incident has been resolved.

A fix for the login issue has been implemented and we are monitoring the results.

We're experiencing login errors for users of Capture and Explore that attempt to re-login through a previously-open browser tab. As a workaround, please open a new tab and login through https://app.labelinsight.com until the issue is resolved.

We are seeing no further abnormal error rates accessing our applications. We appreciate your patience during this incident.

We are seeing elevated error rates from our underlying Amazon S3 platform. We will continue observing and will notify as updates become available.

We are experiencing an elevated level of errors on our applications. We are currently investigating.

Between 1:44pm CST and 2:38PM CST, we identified intermittent elevated errors of the Label Insight platform and SmartLabel Landing pages. This was caused by an outage of the Amazon S3 platform which has been resolved.

We are now seeing recovery in the throttle error rates of our platform associated with throttle error rates of the underlying Amazon S3 platform.

We're experiencing an elevated level of application and image retrieval errors related to our underlying storage platform. We are currently looking into the issue.

All production services are now stable on the Label Insight platform. Thanks for your patience

Our monitoring has shown degraded performance of the Label Insight platform this morning. Response times may be slower than expected. We are currently in recovery mode and will continue to monitor the situation.

All Smartlabel Landing pages are back online.

Smartlabel Landing pages are starting to come back online now. We will continue to monitor the situation.

We are experiencing a degraded performance of all SmartLabel Landing pages right now. We have identified the issue and are currently resolving it.

The SmartLabel API and Landing Pages have fully recovered. The errors were caused by a database issue preventing the API service from retrieving products.

We're experiencing an elevated level of API errors and are currently looking into the issue.

Everything is back to normal. Thank you for your patience.

We are starting to see systems recover. Image are working now however our webservers have residual effects of the outage. We will continue to monitor the situation and will update you when we know more.

Amazon AWS is still experiencing an outage and we are tracking its resolution. We are aware of the following impacts to the platform: Label Insight: Application will fail to load for new users and some existing users. Images will fail to load. SmartLabel: Some pages will fail to load, and all images will fail to load Enterprise API: Links to images will fail to load

Amazon AWS is still experiencing an outage and we are tracking its resolution. We are aware of the following impacts to the platform: Label Insight: Application will fail to load for new users and some existing users. Images will fail to load. SmartLabel: Images will fail to load Enterprise API: Links to images will fail to load

We are currently experiencing issues with all our services caused by underlying AWS issues. We are investigating and will keep you updated as we know more.

Between 5:03PM and 5:52PM CT, we experienced a period of increased latency of the onboarding and verification portals in the Label Insight application that could have resulted in timeouts. The problem has been resolved.

There was a 7 minute outage on 11/8/16 from 02:28:33PM to 02:35:33PM. It recovered automatically.