Is Kudos Down Right Now? Check if there is a current outage ongoing.

We are currently investigating an issue related to our message refinement AI not returning a response.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

A number of infrastructure and database updates will be applied at this time.

There have been no further issues reported or noted in regards to the client-api.

A fix has been implemented and we are monitoring the results.

We are investigating an issue with our client-api endpoint. There are no other effects on the platform presently visible.

This incident has been resolved.

We are continuing to monitor for any further issues.

We've implemented a solution to the Kudos service. All services have been restored. We are currently monitoring the service

We are currently experiencing an issue with Kudos service.Some users may experience service disruption.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified. We are working on a fix.

Some customers might see some data delay on the Kudos Dashboards. We are investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating an issue with the Dashboards not loading for some users.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

We have identified the issue and have implemented a fix. All site should now be loading and are moving this into a monitoring status.

We are currently investigating this issue. Website is not loading for some Kudos Clients.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are continuing to monitor the mobile application login process.

We have identified the issue and made appropriate corrections. We will continue monitoring the mobile app login process.

We have identified the cause of the login issue and are now working on a resolution.

We are currently investigating an login issue in regards to mobile app authentication. Web app login and performance at this time is unaffected.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented by external provider and we are currently monitoring the results

We have identified the issue with the external provider and are currently working on a fix. Redemptions should work but might be delayed.

We are currently investigation an issue with a third party rewards provider. Some redemptions might be delayed.

This incident has been resolved

Kudos Dashboards is now operational. We will continue to monitor the integration before marking it resolved.

We are continuing to work on a fix for this issue.

The issue has been identified. We are currently working on a solution.

We are currently experiencing an issue with Kudos Reporting Dashboards. We are currently investigating this issue

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We are currently working on a update for the mobile app.

We are currently investigating a issue that is affecting new logins in our Mobile app.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue with the Manager Dashboard.

This incident has resolved.

We've identified the issue and are currently working on a solution

We are currently investigating an issue with Kudos Recognition. Users may experience a delay in their recognition being processed.

This incident has been resolved

Kudos Dashboards is now operational. We will continue to monitor the integration before marking it resolved.

We are currently experiencing an issue with Kudos Reporting Dashboards. We are currently investigating this issue

This incident has been resolved.

We are not seeing any further issues and are marking this issue as resolved.

We have resolved the issue with Kudos Recognition and User Provisioning. Impacted recognition from earlier in the day is currently being processed. User provisioning is no longer impacted. We are continuing to monitor for any issues.

We are currently investigating an issue with Kudos Recognition and User Provisioning. Users may experience a delay in their recognition being processed. User provisioning scheduled by Admins has been delayed as well.

This incident has been resolved.

We have implemented fix to kudos Admin-Rewards. Service has been restored and everything is fully operational. We will continue to monitor the situation.

We've identified the issue and are currently working to resolve this issue.

We are currently investigating an issue with Kudos Admin - Rewards. Users may experience accessibility issues at this time.

This incident has been resolved

Service has been restored. Everything is operational.

The issue has been identified. We are currently working on a solution.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

We've implemented a solution to the Kudos service. All services have been restored. We are currently monitoring the service

Kudos is investigating a degradation with the Kudos services. We have identified an issue and are implementing a solution. An update on this incident will be provided at or before 6:00 PM MST?

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently experiencing an issue with Kudos service. We are currently investigating the issue.

This incident has been resolved.

We currently rolled back kudos service to previous version. We are currently monitoring.

Some clients are experiencing issues with sending recognition and not receiving points. We are currently investigating the issue.

This incident has been resolved.

The increase in resource has resolved the issue in our Kudos application. We are currently monitoring the service.

We have identified the issue with the application and we have currently increased resources. We will provide updates in the next hour.

We are currently investigating an issue with our Kudos application. Users may experience intermittency at this time. We will provide updates when the issue has been identified and when this issue will be resolved.

This incident has been resolved.

Kudos Dashboards is now operational. We will continue to monitor the integration before marking it resolved.

We are continuing to investigate this issue with Kudos Dashboards not displaying proper data. We will update this incident when we have identified the issue and found a resolution.

We are currently experiencing an issue with Kudos Dashboards not displaying proper data. We are currently investigating the issue.

We have been actively monitoring our deployed fix and these issues are now resolved.

We have applied a fix to make sure no further duplicate emails are occurring or duplication of points on Recognition. We will continue to monitor the situation.

We have identified the issue and are working on implementing a fix to resolve any multiple email notifications and duplication of points on Recognition.

We are continuing to investigate issues related to multiple email notifications and duplication of points on Recognition. An update on this incident will be provided at or before 3:00 PM MST.

We are continuing to investigate issues related to multiple email notifications and duplication of points on Recognition. An update on this incident will be provided at or before 2:00 PM MST.

Some clients may be experiencing issues related to multiple email notifications and duplication of points on Recognition. We are currently investigating the issue. An update on this incident will be provided at or before 1:00 PM MST.

There have been no further issues since we implemented our fix earlier this morning. This issue with regards to Notifications is now resolved.

A fix has been implemented to Notifications. The service is back operational. We are currently monitoring the service.

We have identified the issue with Notifications and are working on a solution. Users may experience intermittency at this time. We will provide updates in the next hour.

We have identified the issue with Notifications and are working on a solution. Users may experience intermittency at this time. We will provide updates in the next hour.

We are currently investigating an issue with our Kudos notifications. Users may experience intermittency at this time. We will provide updates when the issue has been identified and when this issue will be resolved.

Summary: Kudos Dashboard is operating normally.

Summary: Kudos has identified the issue with Kudos Dashboard and is currently working on implementing a solution. Impact: During this investigation, we had temporarily disabled the feature for all affected clients. As the fix is deployed this functionality will be restored for users slowly. Additional Notes: The fix is being deployed through the day and all affected dashboard functionality should be reinstated by EOD July 27th.

Summary: Kudos has identified the issue with Kudos Dashboard and is currently working on testing their implemented solution. Impact: During this investigation, we have temporarily disabled the feature for all affected clients. Additional Notes: An update on this incident will be provided on or before July 27th at 10:30 AM MST.

Summary: Kudos has identified the issue with Kudos Dashboard and is currently working on implementing a solution. Impact: During this investigation, we have temporarily disabled the feature for all affected clients. Additional Notes: An update on this incident will be provided at or before 4:30 PM MST.

Summary: Kudos is still investigating an issue with the Kudos Dashboard. Impact: During this investigation, we have temporarily disabled the feature for all affected clients. Additional Notes: An update on this incident will be provided at or before 2:30 PM MST.

Summary: Kudos is still investigating an issue with the Kudos Dashboard. Impact: During this investigation, we have temporarily disabled the feature for all affected clients. Additional Notes: An update on this incident will be provided at or before 12:30 PM MST.

Summary: Kudos is investigating an issue with the Kudos Reporting Dashboards. Impact: During this investigation, we have temporarily disabled the feature for all affected clients. Additional Notes: An update on this incident will be provided at or before 10:30 AM MST.

All systems are operating normally. Kudos experienced a degradation with the Kudos services. This was caused by an issue with our infrastructure.

The team continues has resolved the infrastructure issue and is currently monitoring the systems. An update on this incident will be provided at or before 2:00 PM MST.

The team continues to implement a solution to the infrastructure issue that has been identified. An update on this incident will be provided at or before 2:00 PM MST.

Kudos is investigating a degradation with the Kudos services. Users may experience slow response times when loading Kudos multiple services. We have identified an infrastructure issue and are implementing a solution. An update on this incident will be provided at or before 12:00 PM MST.

This incident has been resolved. Questions? Please contact your Kudos support team at: support@kudos.com

We've implemented a workaround and closely monitoring the situation.

We have identified a resolution and are in the process of testing. An update will be provided on May 8, 2021

Users may experience issues logging in to Kudos for Outlook. Interim access can be gained by clearing your browser cache or using a different browser to access Microsoft Outlook. We have identified a problem with authentication tokens and are implementing a solution. An update on this resolution will be provided at or before 6:30 PM MST. Questions? Please contact your Kudos support team at: support@kudos.com