Kraken

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Historical record of incidents for Kraken

Report: "Bitcoin (BTC) Funding Delays on Lightning Network"

Last update
investigating

We're investigating an issue with the Bitcoin(BTC) funding delays on lightning network. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.

Report: "Connectivity Issues - Equities Onboarding"

Last update
investigating

We are investigating reports of issues with completing onboarding for Kraken Equities. Some clients may be unable to proceed past required verification steps. Our team is working to identify the cause and restore full functionality. We will provide updates as soon as more information becomes available.

Report: "In-app Support Links Not Loading on Mobile (Kraken Pro & Consumer)"

Last update
investigating

We are currently investigating an issue affecting both Kraken Pro and Kraken Consumer mobile apps where embedded links to support articles, Terms of Service, and related content are not loading as expected. The issue does not affect trading functionality, account access, or security. We will follow up with more information shortly.

Report: "Connectivity Issues - Equities Onboarding"

Last update
investigating

We are investigating reports of issues with completing onboarding for Kraken Equities. Some clients may be unable to proceed past required verification steps. Our team is working to identify the cause and restore full functionality. We will provide updates as soon as more information becomes available.

Report: "Connectivity Issues - Pro Web"

Last update
investigating

We are continuing to investigate this issue.

investigating

We are investigating reports from clients having difficulty connecting to Kraken Pro. We are working to resolve the issue and will update as soon as we have more information.

Report: "Email Delivery issues"

Last update
investigating

We are currently investigating an issue causing delays or failures in the delivery of email notifications, including onboarding, account verification, and other account-related messages. We are working to resolve the issue and will update as soon as we have more information. We will provide an update as soon as more information becomes available.

Report: "iDEAL Funding Delays"

Last update
investigating

We're investigating an issue with the iDEAL funding gateway. Some deposits may be delayed at this time. All other funding methods are operating normally. We are actively working with our funding provider to resolve the issue and will keep you updated.

Report: "titcoin (TITCOIN) Funding Delays"

Last update
investigating

We're investigating an issue with the titcoin (TITCOIN) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Berachain (BERA) Funding Delays"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We're investigating an issue with the Berachain (BERA) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Berachain (BERA) Funding Delays"

Last update
Investigating

We're investigating an issue with the Berachain (BERA) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Connectivity Issues - Earnings"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are investigating observed behavior where some clients are having difficulty allocating, deallocating, or receiving payouts through Earn. Please note that this is a temporary connectivity issue - no data will be lost, and all pending actions will be processed once the issue is resolved. We are working to resolve the issue and will update as soon as we have more information.

Report: "Connectivity Issues - Earnings Service"

Last update
Investigating

We are investigating observed behavior where some clients are having difficulty allocating, deallocating, or receiving payouts through Earn. Please note that this is a temporary connectivity issue - no data will be lost, and all pending actions will be processed once the issue is resolved. We are working to resolve the issue and will update as soon as we have more information.

Report: "Connectivity Issues - Earnings"

Last update
Investigating

We are investigating observed behavior where some clients are having difficulty allocating, deallocating, or receiving payouts through Earn. Please note that this is a temporary connectivity issue - no data will be lost, and all pending actions will be processed once the issue is resolved. We are working to resolve the issue and will update as soon as we have more information.

Report: "Bitcoin Cash (BCH) Funding Maintenance"

Last update
Scheduled

The Bitcoin Cash (BCH) funding gateway will be undergoing maintenance from 11:00 UTC, June 2 for approximately 8hrs. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Connectivity Issues - Web & Mobile"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are investigating reports from clients having difficulty connecting to the site as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Report: "Banking Circle Funding Maintenance"

Last update
Scheduled

Our funding provider, Banking Circle, will be conducting scheduled maintenance on Saturday, 31st May 2025 from 09:00 to approximately 13:00 UTC. During this time, the following services will be temporarily impacted: EUR deposits via SEPA & SEPA Instant, GBP deposits via FPS and EUR and GBP deposits via Plaid. Deposits will be delayed - transfers made during this time will be processed shortly after the maintenance is complete. Withdrawals will remain available. We will provide updates as they become available.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Inaccurate Portfolio Asset Charts in Kraken Pro App and Web"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

Historical portfolio balance data for total balances is now displaying again in Kraken Pro on both mobile and web. Historical charts for individual assets may still appear incorrect or flat while we continue work on restoring the remaining data. The issue remains isolated to portfolio chart displays and does not affect actual balances or trading activity. Further updates will be shared as progress continues.

identified

We have identified an issue affecting the display of all historical portfolio balance data in the Kraken Pro mobile app and web interface. Users may see no data when viewing historical charts for both individual assets and total portfolio views. This does not affect actual balances or trading functionality. A fix is being implemented, and we will share updates as work progresses.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue affecting the accuracy of Portfolio Asset Charts in the Kraken Pro mobile app and web interface. When viewing historical balance data for individual assets, users may see flat or misleading chart lines. Regular historical balance charts (total portfolio view) are unaffected. The issue does not affect the actual balance of assets or trading functionality. We are working to resolve the issue and will update as soon as we have more information.

Report: "Intermittent Funding Delays"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We are continuing to work on a fix for this issue.

identified

The issue has been identified and a fix is being implemented.

investigating

We are investigating reports that some clients are experiencing funding delays. This can result in delayed deposits and withdrawals updates. Please be assured that the security and safety of your funds are not affected by this temporary disruption. We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.

Report: "Inaccurate Portfolio Asset Charts in Kraken Pro App and Web"

Last update
Investigating

We are currently investigating an issue affecting the accuracy of Portfolio Asset Charts in the Kraken Pro mobile app and web interface. When viewing historical balance data for individual assets, users may see flat or misleading chart lines.Regular historical balance charts (total portfolio view) are unaffected. The issue does not affect the actual balance of assets or trading functionality. We are working to resolve the issue and will update as soon as we have more information.

Report: "Intermittent Funding Delays"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are investigating reports that some clients are experiencing funding delays. This can result in delayed deposits and withdrawals updates. Please be assured that the security and safety of your funds are not affected by this temporary disruption. We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.

Report: "Connectivity Issues - Web & Mobile"

Last update
resolved

This incident has been resolved.

investigating

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Report: "Intermittent Funding Delays"

Last update
Investigating

We are investigating reports that some clients are experiencing funding delays. This can result in delayed deposits and withdrawals updates. Please be assured that the security and safety of your funds are not affected by this temporary disruption.We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.

Report: "Degraded Performance - Historical Balance Display Across Multiple Platforms"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating an issue affecting historical balance visibility across multiple platforms. Users may experience increased latency or complete failure when attempting to view historical balances. Affected functionality includes: Kraken (Mobile & Web): historical balance chart may fail to load or respond slowly. Custody: vault balances may be unavailable. Embed clients: historical balances are not displayed. Our engineering teams are actively investigating the issue. We will provide updates as more information becomes available.

Report: "Degraded Performance - Pro Tier Verification Flow"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating an issue affecting the Pro tier verification flow for some users. Impacted users may encounter an infinite redirect when navigating to the Pro verification upgrade page. Workaround available: Users who are experiencing issues and are unable to proceed with Pro verification can contact our Support team for manual assistance while we work to resolve the issue. We will provide updates as more information becomes available.

Report: "Degraded Performance - Historical Balance Display Across Multiple Platforms"

Last update
Investigating

We are currently investigating an issue affecting historical balance visibility across multiple platforms. Users may experience increased latency or complete failure when attempting to view historical balances. Affected functionality includes: Kraken (Mobile & Web): historical balance chart may fail to load or respond slowly. Custody: vault balances may be unavailable. Embed clients: historical balances are not displayed. Our engineering teams are actively investigating the issue. We will provide updates as more information becomes available.

Report: "Degraded Performance - Pro Tier Verification Flow"

Last update
Investigating

We are currently investigating an issue affecting the Pro tier verification flow for some users. Impacted users may encounter an infinite redirect when navigating to the Pro verification upgrade page. Workaround available: Users who are experiencing issues and are unable to proceed with Pro verification can contact our Support team for manual assistance while we work to resolve the issue. We will provide updates as more information becomes available.

Report: "Various Assets Deposit Delays"

Last update
resolved

This incident has been resolved.

identified

We are continuing to work on fix for this issue. It has been confirmed that a limited number of deposits across various assets may have experienced delays in processing between May 23–27.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue where some deposits submitted on May 27th (UTC morning hours) may appear as successful but have not yet been credited to user balances. The issue affects multiple asset types, including Tether USD (USDT) – TRC20 (Tron). New deposits made after the impacted window are processing normally. Our engineering team is actively working to identify all affected transactions and implement a resolution.

Report: "Connectivity Issues - Web"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are investigating reports from clients having difficulty connecting to the Kraken sites. We are working to resolve the issue and will update as soon as we have more information.

Report: "Various Assets Deposit Delays"

Last update
Update

We are continuing to work on fix for this issue. It has been confirmed that a limited number of deposits across various assets may have experienced delays in processing between May 23–27.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We are currently investigating an issue where some deposits submitted on May 27th (UTC morning hours) may appear as successful but have not yet been credited to user balances. The issue affects multiple asset types, including Tether USD (USDT) – TRC20 (Tron). New deposits made after the impacted window are processing normally. Our engineering team is actively working to identify all affected transactions and implement a resolution.

Report: "Tether USD (USDT) – TRC20 (Tron) Deposit Delays"

Last update
Investigating

We are currently investigating an issue where some deposits submitted on May 27th (UTC morning hours) may appear as successful but have not yet been credited to user balances. The issue affects multiple asset types, including Tether USD (USDT) – TRC20 (Tron). New deposits made after the impacted window are processing normally. Our engineering team is actively working to identify all affected transactions and implement a resolution.

Report: "Stacks (STX) Funding Delays"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We've identified an issue with the Stacks (STX) network. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are actively monitoring the network and will keep you updated. Follow along here: https://status.stacks.org/

Report: "Connectivity Issues - Web & Mobile"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are investigating reports from clients experiencing errors or incomplete data when attempting to: view asset rates or historical charts, load portfolio balances or valuations, interact with market data endpoints. We are working to resolve the issue and will update as soon as we have more information.

Report: "Dart Banking Withdrawal issue"

Last update
resolved

This incident has been resolved.

investigating

We are experiencing intermittent issues processing wire transfer withdrawals through Dart Bank. We are actively working to resolve the issue and will provide updates as soon as possible.

Report: "Dart Banking Withdrawal issue"

Last update
Investigating

We are experiencing intermittent issues processing wire transfer withdrawals through Dart Bank. We are actively working to resolve the issue and will provide updates as soon as possible.

Report: "Bittensor (TAO) Funding and Custody Delays"

Last update
resolved

This incident has been resolved.

monitoring

The Bittensor (TAO) blockchain has fully recovered. We have now successfully cleared all pending TAO withdrawals, and all deposits are being credited without issue. Custody and staking functionality has returned to normal.

identified

The Bittensor (TAO) blockchain is now syncing and producing blocks again. While the network has reopened, it is experiencing high congestion, and we are seeing on-chain transaction failures during the recovery period. As a result, TAO deposits, withdrawals, and custody services remain degraded as our systems retry pending operations.

identified

The Opentensor Foundation is still working on a fix. We’ll share further updates as they become available.

identified

The issue originates from the Bittensor (TAO) network. The Opentensor Foundation is actively working on a fix. We’ll share further updates as they become available.

identified

We are continuing to work on a fix for this issue.

identified

We’re aware of an issue impacting the Bittensor (TAO) network that is currently affecting both funding and custody operations. Deposits and withdrawals may be delayed, and access to custody services such as TAO staking may also be impacted. All other funding and custody services are operating normally. Our teams are monitoring the situation closely and will provide updates as more information becomes available.

Report: "REST API - Stale Order Book Data Across All Trading Pairs"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue affecting Kraken’s public REST API Depth endpoints. Order book data returned by these endpoints may be stale or outdated across all trading pairs. Our engineering teams are actively working to identify the root cause and restore real-time market data. This issue impacts public market data endpoints only - trading functionality and private API services remain unaffected. We will continue to provide updates as more information becomes available.

Report: "REST API - Stale Order Book Data Across All Trading Pairs"

Last update
Investigating

We are currently investigating an issue affecting Kraken’s public REST API Depth endpoints. Order book data returned by these endpoints may be stale or outdated across all trading pairs. Our engineering teams are actively working to identify the root cause and restore real-time market data. This issue impacts public market data endpoints only - trading functionality and private API services remain unaffected. We will continue to provide updates as more information becomes available.

Report: "Historical Balances Display Issue on Kraken Web and Mobile"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue where historical balances and portfolio PnL data may be missing or inaccurate on Kraken Web and Mobile platforms. Trading functionality remains unaffected. Our engineering teams are actively working to identify and resolve the issue. We will provide updates as more information becomes available.

Report: "Historical Balances Display Issue on Kraken Web and Mobile"

Last update
Investigating

We are currently investigating an issue where historical balances and portfolio PnL data may be missing or inaccurate on Kraken Web and Mobile platforms. Trading functionality remains unaffected. Our engineering teams are actively working to identify and resolve the issue. We will provide updates as more information becomes available.

Report: "Connectivity Issues - Web & Mobile"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Report: "Futures – Unwind queue data not updating"

Last update
resolved

This incident has been resolved.

identified

The fix for this issue will be addressed during the following platform maintenance: https://status.kraken.com/incidents/jbg1wwptshvq

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue affecting the Kraken Futures API endpoint /derivatives/api/v3/unwindqueue, which is returning stale data. This endpoint provides risk monitoring information showing how close open positions are to being forcefully unwound during counterparty liquidations. Please note: Trading, margin calculations, position management, and liquidations are fully operational and unaffected. We are working to resolve the issue and will update as soon as we have more information.

Report: "Connectivity Issues - Web & Mobile"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are investigating reports from clients having difficulty connecting Kraken mobile app. Users of the Kraken Pro web&mobile, as well as the Kraken web may also encounter issues when attempting to access the Earn functionality. We are working to resolve the issue and will update as soon as we have more information.

Report: "Bittensor (TAO) Funding and Custody Delays"

Last update
Identified

We’re aware of an issue impacting the Bittensor (TAO) network that is currently affecting both funding and custody operations. Deposits and withdrawals may be delayed, and access to custody services such as TAO staking may also be impacted.All other funding and custody services are operating normally. Our teams are monitoring the situation closely and will provide updates as more information becomes available.

Report: "Bittensor (TAO) Funding Delays"

Last update
Identified

We're aware of an issue with the Bittensor (TAO) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Connectivity Issues - Kraken Mobile app"

Last update
Investigating

We are investigating reports from clients having difficulty connecting Kraken mobile app. We are working to resolve the issue and will update as soon as we have more information.

Report: "Kraken Mobile App – Issues Converting or Selling Assets"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We have identified that this issue is affecting users on older versions of the app (v3.15.x). If you are encountering this issue, please update to the latest version of the Kraken mobile app (v3.16).

investigating

We are currently investigating an issue affecting the Kraken Kraken Mobile App, where some clients are unable to convert or sell assets. The issue appears to be limited to the Kraken mobile app; web platform functionality remains unaffected. We will provide further updates as soon as more information is available.

Report: "Kraken Mobile App – Issues Converting or Selling Assets"

Last update
Investigating

We are currently investigating an issue affecting the Kraken Kraken Mobile App, where some clients are unable to convert or sell assets. The issue appears to be limited to the Kraken mobile app; web platform functionality remains unaffected. We will provide further updates as soon as more information is available.

Report: "Consumer Mobile App – Issues Converting or Selling Assets"

Last update
Investigating

We are currently investigating an issue affecting the Kraken Consumer Mobile App, where some clients are unable to convert or sell assets. The issue appears to be limited to the Consumer mobile app; web platform functionality remains unaffected. We will provide further updates as soon as more information is available.

Report: "Stacks (STX) Funding Delays"

Last update
resolved

This incident has been resolved.

identified

We have identified an issue with the Stacks (STX) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Stacks (STX) Funding Delays"

Last update
Identified

We have identified an issue with the Stacks (STX) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Banking Circle Funding Delays"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We have identified an issue with Banking Circle’s reporting systems. As a result, Euro (EUR) and Pound Sterling (GBP) deposits may experience some delays in processing. We are working diligently to resolve the issue and will keep you updated.

Report: "Temporary shutdown of price alert notifications"

Last update
resolved

This incident has been resolved.

identified

In order to address a reported issue with a subset of price alerts we are disabling a number of price alerts. Price alert and price movement notifications will not be sent to customers on both the Consumer and Pro platforms. Examples of the disabled notifications include: > Price is at or above X > BTC/USD is up X % > BTC is up X % in the past 24 hours We will provide updates as soon as possible and inform when this feature is reenabled.

Report: "Connectivity Issues - Web & Mobile"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Report: "Temporary shutdown of price alert notifications"

Last update
Identified

In order to address a reported issue with a subset of price alerts we are disabling a number of price alerts. Price alert and price movement notifications will not be sent to customers on both the Consumer and Pro platforms. Examples of the disabled notifications include:> Price is at or above X> BTC/USD is up X %> BTC is up X % in the past 24 hoursWe will provide updates as soon as possible and inform when this feature is reenabled.

Report: "Android App crash when uploading Proof of Address documents"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue affecting the latest version of the Kraken Android app (v3.15.0), where the app may crash when users attempt to upload proof-of-address (PoA) documents during onboarding. This issue does not affect ID document uploads, selfie verification, or any iOS app versions. We are working to resolve the issue and will update as soon as we have more information.

Report: "Banking Circle Withdrawal Delays"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating an issue with our funding partner Banking Circle. As a result, EUR and GBP withdrawals may experience delays. Deposits and all other funding methods are operating as normal at this time. We are working diligently to resolve the issue and will keep you updated.

Report: "Banking Circle Withdrawal Delays"

Last update
Investigating

We are currently investigating an issue with our funding partner Banking Circle. As a result, EUR and GBP withdrawals may experience delays. Deposits and all other funding methods are operating as normal at this time. We are working diligently to resolve the issue and will keep you updated.

Report: "Ethereum on Base Network Deposit Delays"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We're investigating an issue with Ethereum on the Base funding gateway. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Ethereum on Base Network Deposit Delays"

Last update
Investigating

We're investigating an issue with Ethereum on the Base funding gateway. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Android App crash when uploading Proof of Address documents"

Last update
Investigating

We are currently investigating an issue affecting the latest version of the Kraken Android app (v3.15.0), where the app may crash when users attempt to upload proof-of-address (PoA) documents during onboarding. This issue does not affect ID document uploads, selfie verification, or any iOS app versions. We are working to resolve the issue and will update as soon as we have more information.

Report: "Dogecoin (DOGE), Litecoin (LTC), ZCash (ZEC), Dash (DASH) Funding Maintenance"

Last update
Completed

The scheduled maintenance for Dogecoin (DOGE), Litecoin (LTC), ZCash (ZEC), Dash (DASH) planned for today, May 12, 13:00 UTC has been cancelled. All systems will continue to operate as normal.

Scheduled

The Dogecoin (DOGE), Litecoin (LTC), ZCash (ZEC), Dash (DASH) funding gateways will be undergoing maintenance from May 12, 1300 UTC for approximately 2 hours. Deposits and withdrawals may experience delays - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.

Report: "Dogecoin (DOGE), Litecoin (LTC), ZCash (ZEC), and Dash (DASH) Funding Delays"

Last update
resolved

This incident has been resolved.

investigating

We're investigating an issue with the Dogecoin (DOGE), Litecoin (LTC), ZCash (ZEC), and Dash (DASH) funding gateway. Deposits and may be delayed at this time. Withdrawals are not affected. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Dogecoin (DOGE), Litecoin (LTC), ZCash (ZEC), and Dash (DASH) Funding Delays"

Last update
Investigating

We're investigating an issue with the Dogecoin (DOGE), Litecoin (LTC), ZCash (ZEC), and Dash (DASH) funding gateway. Deposits and may be delayed at this time. Withdrawals are not affected. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Futures – Unwind queue data not updating"

Last update
Investigating

We are currently investigating an issue affecting the Kraken Futures API endpoint /derivatives/api/v3/unwindqueue, which is returning stale data. This endpoint provides risk monitoring information showing how close open positions are to being forcefully unwound during counterparty liquidations. Please note: Trading, margin calculations, position management, and liquidations are fully operational and unaffected. We are working to resolve the issue and will update as soon as we have more information.

Report: "Unable to sign in to Kraken Mobile applications"

Last update
resolved

This incident has been resolved.

investigating

We received multiple reports from our users that they are unable to sign in to Kraken Mobile applications (Kraken and Kraken Pro). Our teams have started to investigate this issue and we will provide updates as soon as we have them.

Report: "Unable to sign in to Kraken Mobile applications"

Last update
Investigating

We received multiple reports from our users that they are unable to sign in to Kraken Mobile applications (Kraken and Kraken Pro). Our teams has started to investigate this issue and we will provide updates as soon as we have them.

Report: "Portfolio Transaction History slow to load or unavailable"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue affecting transaction history views for Portfolio on Web and Mobile platforms. Some users may encounter errors when attempting to view individual transaction details. Mobile apps may also display missing blockchain explorer data. We are actively reviewing the issue. We will provide further updates as soon as more information is available.

Report: "Portfolio Transaction History slow to load or unavailable"

Last update
Investigating

We are currently investigating an issue affecting transaction history views for Portfolio on Web and Mobile platforms. Some users may encounter errors when attempting to view individual transaction details. Mobile apps may also display missing blockchain explorer data.We are actively reviewing the issue. We will provide further updates as soon as more information is available.

Report: "Issues Selling Equities on Consumer Mobile"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue affecting the ability to sell equities via the Consumer Mobile application. Affected clients may encounter errors when attempting to submit sell orders. We are working to resolve and will provide updates as we learn more.

Report: "Connectivity Issues - Kraken Custody"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating a connectivity issue affecting Kraken Custody. We are working to resolve the issue and will update as soon as we have more information.

Report: "Issues Selling Equities on Consumer Mobile"

Last update
Investigating

We are currently investigating an issue affecting the ability to sell equities via the Consumer Mobile application. Affected clients may encounter errors when attempting to submit sell orders. We are working to resolve and will provide updates as we learn more.

Report: "Connectivity Issues - Kraken Custody"

Last update
Investigating

We are currently investigating a connectivity issue affecting Kraken Custody. We are working to resolve the issue and will update as soon as we have more information.

Report: "Funding Infrastructure Scheduled Maintenance"

Last update
Scheduled

Deposits and withdrawals for clients based in Germany will be temporarily unavailable during the maintenance window.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Connectivity Issues – Stale Index Price for Trigger Orders"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating reports that trigger orders across multiple trading pairs may be executing based on stale index price data on Kraken Pro Web and Mobile, and via the Kraken API. Trading functionality remains available, however, clients may experience unexpected order behavior on pairs that rely on index price triggers. We are working to resolve the issue and will update as soon as we have more information.

Report: "Connectivity Issues – Stale Index Price for Trigger Orders"

Last update
Investigating

We are currently investigating reports that trigger orders across multiple trading pairs may be executing based on stale index price data on Kraken Pro Web and Mobile platforms. Trading functionality remains available, however, clients may experience unexpected order behavior on pairs that rely on index price triggers. We are working to resolve the issue and will update as soon as we have more information.

Report: "Connectivity Issues - Web"

Last update
resolved

This incident has been resolved.

monitoring

We are continuing to monitor for any further issues.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating degraded performance on logged-out pages, including www.kraken.com and pro.kraken.com. Some users may experience increased page load times or timeouts. We are working to resolve the issue and will update as soon as we have more information.

Report: "Connectivity Issues - Web"

Last update
Investigating

We are currently investigating degraded performance on logged-out pages, including www.kraken.com and pro.kraken.com. Some users may experience increased page load times or timeouts. We are working to resolve the issue and will update as soon as we have more information.

Report: "Portfolio values on Kraken Pro may be delayed or inaccurate"

Last update
resolved

This incident has been resolved.

investigating

We’re currently experiencing issues in displaying average price, cost basis, and unrealized P&L for some users in Kraken Pro’s Portfolio. We are actively working on this and will release information as it becomes available.

Report: "Portfolio values on Kraken Pro may be delayed or inaccurate"

Last update
Investigating

We’re currently experiencing issues in displaying average price, cost basis, and unrealized P&L for some users in Kraken Pro’s Portfolio. We are actively working on this and will release information as it becomes available.

Report: "Funding Delays - Withdrawals"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results. A small number of clients might still experience intermittent delays, which we are working to resolve shortly. Thank you for your patience.

investigating

We are aware of a temporary hiccup affecting the funding gateways. Withdrawals may be delayed at this time. Please be assured that the security and safety of your funds are not affected by this temporary disruption. We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.

Report: "Funding Delays - Withdrawals"

Last update
Investigating

We are aware of a temporary hiccup affecting the funding gateways. Wiithdrawals may be delayed at this time. Please be assured that the security and safety of your funds are not affected by this temporary disruption.We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.

Report: "Kaspa (KAS) Funding Delays"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We're investigating an issue with the Kaspa (KAS) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Kaspa (KAS) Funding Delays"

Last update
Investigating

We're investigating an issue with the Kaspa (KAS) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Connectivity Issues - Kraken Wallet"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating reports of issues connecting to the Kraken wallet. Affected clients may experience errors or indefinite loading when attempting to access wallet functionality. We will provide updates as soon as more information is available.

Report: "Connectivity Issues - Kraken Wallet"

Last update
Investigating

We are currently investigating reports of issues connecting to the Kraken wallet. Affected clients may experience errors or indefinite loading when attempting to access wallet functionality. We will provide updates as soon as more information is available.

Report: "Migration of Fantom (FTM) to Sonic (S)"

Last update
In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

In August 2024, Sonic Labs announced their intention to replace the Fantom (FTM) token with a new token, called Sonic (S), and to allow all existing FTM holders to convert to S at a fixed rate of 1 FTM : 1 S.We are supporting this migration on behalf of Kraken clients by delisting FTM, converting all FTM on our platform to S, and then distributing S back to eligible users at the conversion rate of 1 : 1.At 14:00 PM UTC on May 2, 2025 we will delist all FTM markets (FTM/USD, FTM/EUR) on Kraken, and deposits and withdrawals for FTM will also be closed. Any clients holding FTM at the time of this delisting will be automatically included in the migration process, no further action by you is required. Please note: Kraken is unable to recover any FTM deposits made after this date.Shortly after, on May 5 we will list S. In parallel, we will work with Sonic Labs to migrate the balances of eligible users who held FTM at the time of the delisting to S. We expect to distribute S to users by 14:00 PM UTC on May 9, at the fixed rate of 1 FTM : 1 S. Upon completion, the commensurate amount of S will be deposited directly into your Kraken account.More details: https://support.kraken.com/hc/en-us/articles/migration-of-ftm-to-s

Report: "Australian Dollar (AUD) Funding Delays"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We're investigating an issue where Clients may experience delays with AUD Bank Transfer, Osko and PayId deposits and withdrawals. AUD funding signup for Bank Transfer and Osko may also be unavailable. We will provide any updates as soon as possible.

Report: "Australian Dollar (AUD) Funding Delays"

Last update
Investigating

We're investigating an issue where Clients may experience delays with AUD Bank Transfer, Osko and PayId deposits and withdrawals. AUD funding signup for Bank Transfer and Osko may also be unavailable. We will provide any updates as soon as possible.

Report: "Instant Buy with Plaid ACH is temporarily unavailable on Kraken.com"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We’re investigating an issue with Instant Buy using Plaid ACH on Kraken.com. In the meantime, please use other available funding methods - or try using the Kraken mobile app, where this feature is working. We’re working diligently to resolve the issue and will keep you informed. Thank you for your patience.

Report: "Instant Buy with Plaid ACH is temporarily unavailable on Kraken.com"

Last update
Investigating

We’re investigating an issue with Instant Buy using Plaid ACH on Kraken.com. In the meantime, please use other available funding methods - or try using the Kraken mobile app, where this feature is working. We’re working diligently to resolve the issue and will keep you informed. Thank you for your patience.

Report: "Crossed Books Issue - Derivatives Websocket API"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are investigating reports from clients experiencing crossed books on the derivatives book feeds. We are working to resolve the issue and will update as soon as we have more information.

Report: "Crossed Books Issue - Derivatives Websocket API"

Last update
Investigating

We are investigating reports from clients experiencing crossed books on the derivatives book feeds. We are working to resolve the issue and will update as soon as we have more information.

Report: "USDC on Polygon Funding Delays"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We're investigating an issue with the USDC via Polygon Network funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "USDC on Polygon Funding Delays"

Last update
Investigating

We're investigating an issue with the USDC via Polygon Network funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Portfolio Display Issues on Kraken Pro Web and Pro Mobile"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue affecting balance portfolio displays on Kraken Pro Web and Pro Mobile. Affected users may see inconsistent or incorrect values in the portfolio balance section. We will provide an update as soon as more information is available. Thank you for your patience.

Report: "Portfolio Display Issues on Kraken Pro Web and Pro Mobile"

Last update
Investigating

We are currently investigating an issue affecting balance portfolio displays on Kraken Pro Web and Pro Mobile. Affected users may see inconsistent or incorrect values in the portfolio balance section. We will provide an update as soon as more information is available.Thank you for your patience.

Report: "Banking Circle Deposit Delays"

Last update
resolved

This incident has been resolved.

investigating

We've identified an issue with our Banking Circle funding gateway. Some deposits may be delayed at this time. All other funding methods are operating normally. We are actively working with our funding provider to resolve the issue and will keep you updated.

Report: "Live Chat Support Unavailable"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently experiencing technical difficulties with our Live Chat system. If you need assistance, please use our Contact Us page (https://support.kraken.com/hc/en-us/contact) to reach our Support team. We’re actively investigating the issue and will provide updates as soon as more information becomes available.

Report: "Live Chat Support Unavailable"

Last update
Investigating

We are currently experiencing technical difficulties with our Live Chat system. If you need assistance, please use our Contact Us page (https://support.kraken.com/hc/en-us/contact) to reach our Support team. We’re actively investigating the issue and will provide updates as soon as more information becomes available.

Report: "US Dollars (USD) Dart Bank - Funding Maintenance"

Last update
Scheduled

There will be planned maintenance on Apr 16 at 22:00 UTC, this will last for approximately 30 minutes. During this time, Dart Bank funding transactions (deposit/withdrawals) may take longer than normal to process

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Limited Availability – Plaid EU Euro Deposits"

Last update
In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

The Euro deposits using our Easy Bank transfers funding method will be going under maintenance and will have limited availability from April 11th 2PM UTC. All other services remain operational. We will provide updates as they become available.

Report: "Issue with displaying portfolio values in Kraken Pro App"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating an issue affecting the display of total portfolio value, futures portfolio value, and market prices in the Pro mobile application. Please note that Spot and Futures trading remain fully operational. We will share further updates as they become available.

Report: "Issue with displaying portfolio values in Kraken Pro App"

Last update
Investigating

We are currently investigating an issue affecting the display of total portfolio value, futures portfolio value, and market prices in the Pro mobile application. Please note that Spot and Futures trading remain fully operational. We will share further updates as they become available.

Report: "Banking Circle Funding Delays"

Last update
resolved

This incident has been resolved.

identified

We have identified an issue with the € Euro (EUR) Banking Circle funding gateway, which may result in delays to withdrawals for some clients. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Bitcoin (BTC) - Lightning Network Funding Maintenance"

Last update
Scheduled

The Bitcoin (BTC) - Lightning Network funding gateway will be undergoing maintenance on April 11th at 00:00 UTC for approximately 10 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Kraken Custody Platform Maintenance"

Last update
Scheduled

Kraken Custody Platform will be undergoing maintenance as we upgrade our systems on Thursday, April 10 from 14:00 UTC until 17:00 UTC. Please note that this is a rough estimate and the precise time when maintenance is completed may change slightly. System updates may cause slow transaction processing on the Custody platform affecting asset withdrawals and new vault creation. We kindly advise all our clients to plan ahead accordingly.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Account transaction history unavailable"

Last update
resolved

This incident has now been resolved. After further investigation, we’ve determined that only a small subset of users (approximately 1.5–3%) were likely affected by delayed visibility of transaction history.

identified

The issue has been identified and a fix is being implemented.

investigating

We are aware of an issue preventing Clients from viewing account transaction history. We will provide updates as they are made available.

Report: "Flow (FLOW) Funding Delays"

Last update
resolved

This incident has been resolved.

investigating

We're investigating an issue with the Flow (FLOW) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Account transaction history unavailable"

Last update
Investigating

We are aware of an issue preventing Clients from viewing account transaction history. We will provide updates as they are made available.

Report: "Cardano (ADA) Funding Maintenance (German Clients Only)"

Last update
In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update

We will be undergoing scheduled maintenance during this time.

Scheduled

The Cardano (ADA) funding gateway will be undergoing maintenance from 22:00 UTC today for approximately 24 hours. Deposits and withdrawals will be unavailable for German Clients Only - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.

Report: "Connectivity Issues - Web & Mobile"

Last update
Investigating

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Report: "Instant Buy Sell Feature Scheduled Maintenance"

Last update
Scheduled

We will be carrying out scheduled maintenance on our Instant Buy/Sell feature today, Wednesday 9th April, between 08:00 and 08:15 UTC.During this time, clients may experience up to one minute of unresponsiveness in the user interface.We appreciate your patience as we work to enhance our services.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Base Funding Delays"

Last update
Investigating

We're investigating an issue with the Base funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Dart Banking Withdrawal Issue"

Last update
Identified

We are aware of a technical issue preventing the processing of Dart withdrawal transactions. We are actively working with Dart banking to resolve the issue and will provide updates as soon as possible.

Report: "Banking Circle Deposit Delays"

Last update
Identified

We'v'e identified an issue with our Banking Circle funding gateway. Some Deposits may be delayed at this time. All other funding methods are operating normally. We are actively working with our funding provider to resolve the issue and will keep you updated.

Report: "Flow (FLOW) Funding Delays"

Last update
Investigating

We are currently investigating an issue with Flow (FLOW) network. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.

Report: "British Pound (GBP) deposits from Barclays Bank Temporarily Unavailable"

Last update
Identified

British Pound (GBP) deposits from Barclays Bank (via Plaid) are currently unavailable. Please use other available funding methods in the meantime. We apologize for the inconvenience and will provide any updates as soon as possible.

Report: "Banking Circle Funding Delays"

Last update
Investigating

We have identified an issue with the Banking Circle funding gateway. Deposits and withdrawals through Banking Circle may be delayed at this time for Instant SEPA. We are working diligently to resolve the issue and will keep you updated.

Report: "Etana Custody Funding Maintenance - (EUR, CAD, USD, JPY, GBP)"

Last update
In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Deposits and withdrawals using our Etana Custody funding method will not be available between April 1st 22:00 UTC and April 2nd 00:00 UTC for EUR, CAD, USD, JPY, GBP. This is due to a planned maintenance being done by our funding partner.

Report: "Deposit and Withdrawals Delays via SEPA and SEPA Instant for Euro (EUR) and via FPS for Pound Sterling (GBP)"

Last update
Investigating

Due to an issue with our funding partner deposits & withdrawals via SEPA and SEPA Instant for Euro (EUR) and via FPS for Pound Sterling (GBP) are currently delayed. All other funding methods are operating normally. An update will be provided as soon as possible.

Report: "Substrate Funding Maintenance"

Last update
Scheduled

The Substrate funding gateway will be undergoing maintenance from 13:15 UTC today for approximately 8 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Ethereum (ETH) Funding Maintenance"

Last update
Scheduled

The Ethereum (ETH) funding gateway will be undergoing maintenance from 09:50 UTC today for approximately 1 hour. Deposits and withdrawals may be delayed while the maintenance is ongoing. We will provide updates as necessary.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Tezos (XTZ) Funding Delays"

Last update
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We're investigating an issue with the Tezos (XTZ) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Report: "Connectivity Issues - Futures Derivatives"

Last update
Resolved

This incident has been resolved.

Update

The platform is back online and post-only has been removed. We continue monitoring.

Monitoring

A fix has been implemented and we are monitoring the results. The platform remains in post-only mode while checks are being performed.

Identified

The issue has been identified and a fix is being implemented.

Update

The platform is experiencing downtime, we are working on bringing all services back up and running.

Investigating

We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.

Report: "Kraken Website and API Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

Update

Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.

Update

Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.

Verifying

Markets are now in cancel-only mode while we verify system status. Existing orders can be cancelled, but new orders cannot be submitted.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Friday, March 28 at 08:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

Report: "Derivatives Platform Maintenance"

Last update
Completed

The platform is back online and post-only has been removed.

Verifying

The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

The Derivatives platform will be unavailable for approximately 15 minutes tomorrow (March 27th) at 08:00 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.

Report: "Kraken Derivatives Websocket API Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We will be performing maintenance on the websocket API starting at 13:00 UTC today which will cause disconnections. Reconnections should occur instantly. Changes in release: - Fix issue: filled quantities not being populated in the `open_orders_verbose` feed

Report: "Litecoin (LTC) Funding Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

Verifying

Deposits are now fully caught up and are being processed in real time. All systems are operating normally. Thank you for your patience during the maintenance period.

Update

Deposits are now being processed. We expect to be fully caught up with all current transactions within the next hour. Thank you for your patience.

Update

Withdrawals are now processing in real time.Maintenance is still in progress, and deposits are expected to resume within the hour. We appreciate your continued patience and support.

Update

Maintenance is still ongoing. Withdrawals have resumed and are actively being processed — we expect to be caught up with all current requests within the next hour.Deposits are expected to resume in approximately one hour as well. Thank you for your continued patience.

Update

Withdrawals have resumed; however, due to a significant backlog, processing times may be delayed. We are actively working through requests and expect to complete processing over the next few hours. We appreciate your patience.

Update

The scheduled maintenance for Litecoin (LTC) funding gateway continues to be underway and has been extended for 1 hour. We will continue to provide updates as necessary.

Update

The scheduled maintenance for Litecoin (LTC) funding gateway continues to be underway and has been extended for 1 hour. We will continue to provide updates as necessary.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

The Litecoin (LTC) funding gateway will be undergoing maintenance from 14:00 UTC, March 24 for approximately 4 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.

Report: "Stacks (STX) Funding Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

The Stacks (STX) funding gateway will be undergoing maintenance from 18:00 UTC on 20th March 2025 for approximately 12 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.

Report: "Token and NFT Balances on Solana - Kraken Wallet"

Last update
Resolved

This incident has been resolved.

Identified

We have identified an issue affecting token and NFT balances on Solana in Kraken Wallet. We are working to resolve the issue and will update as soon as we have more information.

Report: "BCB BLINC funding Maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Our funding provider, BLINC (BCB Digital), will be conducting maintenance on Saturday 15th March 2025 from 06:30 am to 11.30 am UTC.The following services will be temporarily impacted: GBP and EUR funding deposits and withdrawalsAll deposit and withdrawal requests will experience delays and will be processed as soon as the maintenance is completed.