Historical record of incidents for Klue
Report: "Klue App Performance Degradation"
Last updateA Google Cloud Platform (GCP) incident is currently slowing or interrupting some Klue features. Our engineering team is working closely with Google to restore full service and will post updates here as we learn more. Need help while we work on a fix? Please email support@klue.com -our in-app live chat is temporarily unavailable. Thank you for your patience. No action is required on your end, and there is no indication of data loss.
Report: "Klue App Inaccesible"
Last updateThe issue has been resolved and access to app.klue.com has been restored.
We have identified an issue that is preventing users from accessing app.klue.com. We are working to identify the root cause of the issue.
Report: "Klue App Performance Degredation"
Last updateThis incident has been resolved.
We have implemented a fix and are actively monitoring the performance of the application.
We are currently investigating an app-wide issue that is causing degraded performance in the Klue app. Users may experience timeouts, slow loading and issues with integrations. Our team is working to identify the root cause of the issue and will fix it as soon as possible.
Report: "Klue App Performance Degredation"
Last updateThis incident has been resolved.
We have implemented a fix and are actively monitoring the performance of the application.
We are currently investigating an app-wide issue that is causing degraded performance in the Klue app. Users may experience timeouts, slow loading and issues with integrations. Our team is working to identify the root cause of the issue and will fix it as soon as possible.
Report: "Klue App Unreachable"
Last updateAn issue occurred that temporarily prevented access to app.klue.com. The issue has been resolved and access to app.klue.com has been restored.
Report: "Klue App Unreachable"
Last updateapp.klue.com was temporarily unavailable while routine maintenance was applied to the database. The issue has been resolved, no data has been affected, and access to app.klue.com has been restored.
Report: "Klue App Unreachable"
Last updateapp.klue.com was temporarily unavailable while an update to the platform was rolled out. The issue has been resolved and access to app.klue.com has been restored.
Report: "Klue App Unreachable"
Last updateA configuration change was made that temporarily prevented access to app.klue.com. The issue has been resolved and access to app.klue.com has been restored.
Report: "Klue App Unreachable"
Last updateThis incident has been resolved.
We have implemented a workaround to restore access to app.klue.com and continue to work with our third party provider towards a permanent resolution.
We are currently experiencing an issue with a third party provider and are working with them to resolve the issue as quickly as possible.
Report: "Klue App Unreachable"
Last updateThis issue is now resolved.
A resolution has been identified and implemented by our hosting provider and we are seeing a return-to-service for app.klue.com. We will be monitoring the solution and will work to resolve any issues that arise.
There is an issue with our hosting provider that is preventing users from accessing app.klue.com. We have contacted our hosting provider and will be working with them to resolve the issue as quickly as possible.