Historical record of incidents for Klarna
Apr 23, 2025
BankID in Sweden reports low success rate
Last updateThe Klarna App login and purchase authentication in Sweden is currently experiencing issues due to a BankID outage. BankID is looking into the matter.
Mar 28, 2025
One Time Card degradation
Last updateWe are currently not experiencing anymore issues with One Time Cards.
We are currently experiencing issues with One Time Cards. We are working to restore the service as soon as possible. Thank you for your patience.
Mar 24, 2025
Merchant Operations degradation
Last updateThis incident has been resolved.
We are currently experiencing issues with Merchant operations in EU and US regions. We are working to restore the service as soon as possible. Thank you for your patience.
Mar 20, 2025
Klarna purchase API degradation - Recovered
Last updateThis incident has been resolved.
We are continuing to monitor the situation, service has not showed any additional degradation.
Service has been restored since 21:58 CET. Monitoring ongoing.
We have experienced issues with Klarna purchase API in Europe between 21:45 CET and 21:58 CET. The service has been restored.
Maintenance - Legal Address Migration in US
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
A planned maintenance to support the Legal Address Migration will take place in US region. During the maintenance window, newly onboarded users will not be unable to complete purchase. The duration of actual impact is expected to be 30 minutes.
Maintenance - Legal Address Migration in EU
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
A planned maintenance to support the Legal Address Migration will take place in EU region. During the maintenance window, newly onboarded users will not be unable to complete purchase. The duration of actual impact is expected to be 60 minutes.
Mar 19, 2025
Maintenance - Legal Address Migration in AP
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
A planned maintenance to support the Legal Address Migration will take place in APAC region. During the maintenance window, newly onboarded users will be unable to complete purchase. The duration of actual impact is expected to be 30 minutes.
Klarna purchase flow degradation for some b2b orders
Last updateThis incident has been resolved.
We are currently experiencing issues with Klarna purchase flow for some b2b orders in Europe. We are working to restore the service as soon as possible. Thank you for your patience.
Klarna purchase API degradation
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently experiencing issues with Klarna purchase API. We are working to restore the service as soon as possible. Thank you for your patience.
Klarna App degradation
Last updateThis incident has been resolved.
BankID experienced a brief service disruption today, which led to this issue.The situation appears to be resolved, and the team is actively monitoring the system to ensure stability
We are currently experiencing issues with the Klarna App in Sweden. We are working to restore the service as soon as possible. Thank you for your patience.
Mar 18, 2025
Klarna Card degradation
Last updateThis incident has been resolved.
We are currently experiencing issues with Klarna Card and Klarna Balance in EU and US. We are working to restore the service as soon as possible. Thank you for your patience.