Is Juro Down Right Now? Discover if there is an ongoing service outage.

Juro is currently Operational

Last checked 2025-06-26T00:50:45.281Z from Juro's official status page

Historical record of incidents for Juro

Jan 27, 2025

Report: "Elevated Application errors"

Last update 2025-01-27T10:37:39.290Z

resolved2025-01-22T07:52:00.000Z

We're experiencing an elevated level of application errors and are currently looking into the issue.

Jul 10, 2024

Report: "PDF Processing Delays"

Last update 2024-07-10T12:46:44.540Z

resolved2024-07-10T09:11:00.000Z

PDF generation services were not operational due to issues with the TLS certificate.

Jun 12, 2024

Report: "AI assistant service interruption"

Last update 2024-06-12T08:57:48.063Z

resolved2024-06-11T12:00:00.000Z

The AI assistant became unavailable for several hours. Our team has resolved the issue and implemented measures to prevent future occurrences.

Jan 22, 2024

Report: "Service Interruption"

Last update 2024-01-22T13:35:42.436Z

resolved2024-01-20T12:53:00.000Z

We experienced a brief service interruption during a recent system migration. Our team has addressed the problem and implemented additional measures to prevent future occurrences.

Apr 21, 2023

Report: "Elevated Application errors"

Last update 2023-04-21T09:20:51.215Z

resolved2023-04-19T12:32:00.000Z

Cascading failure due to combination of exceptionally high load and a resource leak caused failed requests for contract view functionality.

Feb 21, 2023

Report: "Elevated Application errors"

Last update 2023-02-21T16:03:30.837Z

resolved2023-02-21T16:03:30.819Z

After extensive monitoring the issue did not reoccur. The service was restored successfully.

monitoring2023-02-21T12:07:23.000Z

We have worked with the partner service and implemented a fix.

identified2023-02-21T10:45:01.000Z

We have identified the root cause of this issue being with one of our partner services. We are working on implementing a fix.

investigating2023-02-21T09:31:56.000Z

We're experiencing an elevated level of application errors and are currently looking into the issue.

Dec 15, 2022

Report: "PDF signing issues"

Last update 2022-12-15T08:25:36.215Z

resolved2022-12-15T08:25:36.186Z

This incident has been resolved.

monitoring2022-12-14T20:43:53.136Z

A fix has been implemented and we are monitoring the results.

investigating2022-12-14T12:18:55.770Z

PDF signing service having issues with advanced electronic signatures. We are currently investigating this issue.

Nov 24, 2022

Report: "Elevated Application errors"

Last update 2022-11-24T08:42:48.060Z

resolved2022-10-26T07:42:02.000Z

This incident has been resolved.

monitoring2022-10-25T10:43:51.278Z

A fix has been implemented and we are monitoring the results.

investigating2022-10-18T14:48:46.600Z

We're experiencing an elevated level of application errors and are currently looking into the issue.

Sep 27, 2022

Report: "Problems with counterparty access to uploaded contracts marked as fully signed"

Last update 2022-09-27T19:46:28.014Z

resolved2022-09-27T19:46:27.996Z

This incident has been resolved.

identified2022-09-27T17:53:13.175Z

Some users may experience problems accessing contracts created via upload flow and marked as 'Fully signed'. We have identified the problem and a fix is being implemented right now.

Aug 29, 2022

Report: "Elevated Application errors when working with contracts"

Last update 2022-08-29T19:18:46.546Z

resolved2022-08-29T19:18:46.533Z

This incident has been resolved.

investigating2022-08-29T17:50:47.950Z

We are continuing to investigate this issue.

investigating2022-08-29T17:50:30.087Z

We're experiencing an elevated level of application errors and are currently looking into the issue.

Mar 11, 2022

Report: "Web App Failure"

Last update 2022-03-11T09:56:50.177Z

resolved2022-03-10T15:51:00.000Z

Due to database issues, the main application was not available from: 19:51 till 19:57 21:35 till 21:40 23:59 till 00:06 -- 11.04.2022 -- 00:37 till 00:41 Root cause has been identified. Fix is in progress.

Apr 30, 2021

Report: "Web App Failure"

Last update 2021-04-30T07:06:21.236Z

resolved2021-04-29T16:00:00.000Z

Due to CDN caching issues, web application was not available for 30 minutes. Root-cause has been already identified and a fix has been implemented.

Mar 8, 2021

Report: "Elevated Application errors"

Last update 2021-03-08T21:17:25.216Z

resolved2021-03-08T21:17:25.148Z

This incident has been resolved.

investigating2021-03-08T21:06:49.551Z

We're experiencing an elevated level of application errors and are currently looking into the issue.

Feb 22, 2021

Report: "Elevated Application errors"

Last update 2021-02-22T19:16:17.810Z

resolved2021-02-22T19:16:17.791Z

This incident has been resolved.

monitoring2021-02-22T19:11:06.165Z

A fix has been implemented and we are monitoring the results.

investigating2021-02-22T18:18:52.751Z

We're experiencing an elevated level of application errors and are currently looking into the issue.

Feb 2, 2021

Report: "Elevated Application errors"

Last update 2021-02-02T12:42:55.044Z

resolved2021-02-02T12:42:54.984Z

This incident has been resolved.

investigating2021-02-02T12:42:41.221Z

We're experiencing an elevated level of application errors and are currently looking into the issue.

Feb 1, 2021

Report: "Elevated Application errors"

Last update 2021-02-01T16:18:59.376Z

resolved2021-02-01T16:18:59.218Z

This incident has been resolved.

investigating2021-02-01T16:17:21.122Z

We're experiencing an elevated level of application errors and are currently looking into the issue.

Oct 14, 2020

Report: "Elevated Application errors"

Last update 2020-10-14T19:07:05.681Z

resolved2020-10-14T19:07:05.663Z

This incident has been resolved.

identified2020-10-14T18:52:35.013Z

The issue has been identified and a fix is being implemented.

investigating2020-10-14T16:26:00.594Z

We're experiencing an elevated level of application errors related to PDF contracts processing and are currently looking into the issue.