JumpCloud Incident History

This issue has been resolved and service has now returned to normal.

We are currently in the process of implementing a fix for this issue.

We have identified an issue affecting the Active Directory Integration Sync and Import services, including Active Directory Delegated Authentication.This issue affects users, user updates, and password changes are not syncing between JumpCloud and Active directory, as well as delegated authentication to Active Directory.In the meantime, if your users are unable to authenticate because you have delegated authentication enabled for your users, please review the following article for steps on disabling delegated authentication.https://jumpcloud.com/support/adi-use-ad-delegated-authentication#disabling-delegated-authentication-for-users

The Active Directory Integration Service was found encountering errors and we are investigating the issue.

The Active Directory Integration Service was found encountering errors and we are investigating the issue.

We are currently investigating an issue with the Password Manager notifications part of our platform.

We are currently observing elevated error rates in the management of iOS devices. This may manifest for administrators as missing MDM tabs, impaired policy functionality, and failures in executing MDM commands.