Jotform

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Jotform is currently Operational

Last checked from Jotform's official status page

Historical record of incidents for Jotform

Report: "My Workspace Page Display Issue"

Last update
resolved

The issue affecting the visibility of forms and content within the My Workspace page has been resolved. Functionality has been fully restored, and all related systems are now operating as expected.

Report: "My Workspace Page Display Issue"

Last update
Resolved

The issue affecting the visibility of forms and content within the My Workspace page has been resolved. Functionality has been fully restored, and all related systems are now operating as expected.

Report: "Notification and Autoresponder Email Delivery Issue"

Last update
resolved

The issue affecting email delivery has been resolved. The root cause was identified and addressed, restoring normal functionality. All related systems are now operating as expected.

Report: "File Operation Issues"

Last update
resolved

The issue related to file uploads and downloads has been resolved. The root cause was identified and addressed, restoring normal functionality. All related systems are now operating as expected.

Report: "Service Disruption"

Last update
resolved

We experienced a temporary issue between 6:30 and 8:00 pm Eastern Time on June 4th, 2024, affecting Form Builder, form submission, and Sign Document functionalities. The issue has been resolved, and all services are now operating as usual.

Report: "Jotform Form Outage"

Last update
resolved

We experienced an outage for Forms. The issue has been resolved and the service is operating normally.

Report: "Jotform File Upload Element Outage"

Last update
resolved

Between 09-26-2023 17:00 to 09-26-2023 18:30, we experienced problems with the File Upload element. The issue has been resolved and the service is operating normally.

Report: "Jotform Unable to View/Upload Files"

Last update
resolved

The issue related to uploaded files has been resolved. The issue lasted between August 30, 12:15, and August 30, 13:15

Report: "Jotform Server Error"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Jotform Outage"

Last update
resolved

Jotform is now operational after experiencing a temporary outage.

investigating

We are currently investigating this issue.

Report: "Jotform HIPAA Outage"

Last update
resolved

A small percentage of incoming traffic experienced intermittent connectivity issues with Jotform HIPAA.

Report: "Jotform Outage"

Last update
resolved

The issue continued intermittently throughout the day.

Report: "Jotform Outage"

Last update
resolved

The issue lasted between March 05, 18:00, and March 05, 19:00 (PST)

Report: "Jotform Outage"

Last update
resolved

The issue lasted between Feb 07, 18:10, and Feb 07, 18:55 (GMT+3)

Report: "Jotform Outage"

Last update
resolved

The outage occurred between approximately 2022-11-06 01:30PM and 2022-11-06 04:00PM (PST)

Report: "Jotform Outage"

Last update
resolved

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Report: "Jotform Outage"

Last update
resolved

We had an unplanned outage on Jotform from 08:00 AM to 08:30 AM (PDT).

Report: "Jotform Outage"

Last update
resolved

We had an unplanned outage on Jotform from 10:00 AM to 10:30 AM (PDT), which blocked most of our users from accessing the service. During a planned maintenance, we encountered database connectivity problems, which our team immediately fixed. Services affected by this problem include Jotform Global, Jotform API, Jotform Europe, and HIPAA. Corrective actions: Due to the increased load on our databases, we have to close traffic to restore. Preventive actions: We will take preventive measures to notice the overload of the database due to maintenance before deployment.

Report: "Global Elevated Errors"

Last update
resolved

We're experiencing an elevated level of errors and are currently looking into the issue. Issue is solved at 06:03 PDT

Report: "Global Elevated Errors"

Last update
resolved

We're experiencing an elevated level of errors and are currently looking into the issue. Issue is solved at 02:39 PDT

Report: "HIPAA - Downtime"

Last update
resolved

Error in application layer caused excessive amount of load over database layer. Because of this, JotForm Hipaa users experienced downtime. Issue is fixed.

Report: "HIPAA - Downtime"

Last update
resolved

Our Hipaa users experienced downtime due to NFS failure. Necessary actions taken.

Report: "HIPAA - Decryption Service Performance Degradation"

Last update
resolved

HIPAA experienced performance degradation on decryption service, additional resources are added to the zone.

Report: "HIPAA - Increased HTTP 502 Errors"

Last update
resolved

HIPAA region experienced performance degradation on storage layer. Performance back to normal after 24 mins of downtime.