JobTeaser

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Last checked from JobTeaser's official status page

Historical record of incidents for JobTeaser

Report: "Slowness on the platform"

Last update
investigating

We are currently investigating this issue.

Report: "General JobTeaser Platform is unresponsive"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue affecting the functioning of the General Platform (located at www.jobteaser.com).

Report: "Talents Module: unresponsive additional filters"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue that makes the additional filters of the Talents Module unresponsive.

Report: "Delays in Job Ads Module"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating an issue causing delays and unexpected behaviour in the processing of job ads within the Job Ads Module.

Report: "Front Office is unresponsive"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating an issue affecting the functioning of the Front Office making the platform unresponsive.

Report: "Error on student dashboard"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Instabilities on the platform"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "Jobs Module Front Office is currently unresponsive"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Jobs Front Office is unavailable"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "Unable to apply to job ads"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue where students are unable to apply to certain job ads.

Report: "Unable to edit job ads"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue that prevents job ads edition.

Report: "Issue on Events registrations"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating on an issue where newly created events are always displayed as full.

Report: "The service is unavailable."

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "User Interface issues"

Last update
resolved

The incident has been resolved and the correct, latest User Interface is being displayed again.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue that triggers the display of an old User Interface within the Career Center.

Report: "Events Module Back Office is down"

Last update
resolved

The incident has been resolved and the Back Office of the Events Module is available once again.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "Error when refreshing a page in the job ad publication funnel in the back office"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

Report: "Most platform pages are unavailable"

Last update
resolved

The incident has been resolved after the last fix.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating an issue affecting the correct display of most platform pages and related Modules.

Report: "Connect landing page disrupted"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue on our Connect landing pages which are being disrupted by the new Chrome version (130 or above).

Report: "Statistics Module is currently unavailable"

Last update
resolved

A solution has been implemented which has successfully restored proper access to the Statistics Module. The incident is concluded.

identified

The root cause of the issue has been identified, and a temporary fix has been implemented to restore access to the Statistics Module for existing users. However, please note that new users will not be able to access or interact with the Statistics Module at this time. We are actively working on a permanent solution.

investigating

We are currently investigating an issue related to our Statistics Module.

Report: "Intermittent Issues with CV Upload Functionality"

Last update
resolved

After extensive monitoring we can consider the incident resolved as most issues have been fixed and no further similar problems are being detected concerning CV upload and job ad applications.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating a technical issue causing intermittent errors when students attempt to upload a CV, particularly during job application submissions. This issue may prevent the process from being completed successfully.

Report: "Some students can't register to an event"

Last update
resolved

We are currently investigating this issue.

Report: "Intermittent errors on the platform"

Last update
resolved

This incident has been resolved.

monitoring

An outage on our third-party (CloudFlare) has been fixed.

investigating

We are currently investigating this issue.

Report: "Front Office is unaivalable"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue that appears in the Front Office dashboard and job offers.

Report: "Front Office is unavailable"

Last update
resolved

This incident has been resolved.

monitoring

We are continuing to monitor for any further issues.

monitoring

A fix has been implemented and we are monitoring the situation.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating an issue that appears in the Front Office dashboard

Report: "Blank page on the BO dashboard"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Pages are not displayed properly on the website"

Last update
resolved

We are currently investigating this issue.

Report: "Delays on Job Ads Module publishing"

Last update
resolved

The incident has been resolved and all delayed job ads are now correctly published.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating an issue causing delays in the publishing of job ads in the Jobs Module.

Report: "Delay on job-ad publication"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

The publication of a job-ad takes few minutes before being displayed. We are currently investigating the issue.

Report: "Errors on Student Dashboard"

Last update
resolved

The incident has been resolved.

investigating

We are currently investigating an issue related to some errors in the Student Dashboard.

Report: "Events Module is down"

Last update
resolved

The incident has been resolved and access to the Events Module Back Office restored.

investigating

We are currently investigating an issue in the Events Module of our Career Centers. Currently, going to the Events Module will trigger an error page.

Report: "Broken links on student dashboard"

Last update
resolved

Links to saved job-ad trigger a 404 from the dashboard.

Report: "Platform unreachable"

Last update
resolved

We are currently investigating this issue.

Report: "Event Alerts are not being sent"

Last update
resolved

The incident has been resolved and Event Alert emails are being re-sent.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating the issue.

Report: "Wrong URLs in Job Alert"

Last update
resolved

The issue has been found and fixed for any new Job Alert that will be sent. Only the ones sent today will remain negatively impacted.

investigating

We are currently investigating an issue concerning the URLs present in the Job Alert emails sent today.

Report: "Loss of previous resumes in student profiles"

Last update
resolved

The incident has been resolved and impacted CVs have been restored.

identified

The issue has been identified and a fix is being currently implemented.

investigating

We are currently investigating an issue when students upload a new resume in their profiles, impacting previous applies.

Report: "Company users can't see company pages"

Last update
resolved

The incident has been resolved and the company profile pages are now normally visible as before.

identified

The issue has been identified and we are currently developing a fix.

investigating

We are currently investigating this issue.

Report: "Statistics Module is currently unavailable"

Last update
resolved

The incident has been resolved and the Statistics Module is once again available and operational.

identified

The Statistics Module is currently unavailable. The issue is being identified and a fix will be released soon.

Report: "An error is triggered when browsing some Company Pages"

Last update
resolved

The issue has been identified and a fix has been implemented.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

An error is triggered when browsing the Profile Page of a company. We are currently investigating the issue.

Report: "User Database unreachable"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating an issue related to our User Database. As a consequence of this issue, several services within the platform might be unresponsive or experience outages.

Report: "Some company pages are unreachable within the Career Center"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating the issue.

Report: "Missing details on Events module"

Last update
resolved

This incident has been resolved.

investigating

Some information are not displayed currently (subscribed users, new events). We are investigating the issue.

Report: "Missing registered users in the Users Module & Missing jobs"

Last update
resolved

This incident has been resolved.

identified

Recently it was discovered that the same issue is also impacting the visibility in the Back Office of a considerable number of job offers (public & private), regardless of state (archived, published, pending), that have been published a week ago or earlier. The same resolution action has already been undertaken and it will run overnight. Tomorrow the fix will be checked and monitored; should the issue persists, further actions will be taken, otherwise the incident status will be updated accordingly.

identified

The issue has been identified and a fix is being deployed. The deployment will take some time to be properly implemented overnight. Afterwards the situation will be monitored.

Report: "Platform unreachable"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Platform not reachable"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "No job recommandation on mobile app"

Last update
resolved

Job recommandation were missing in the mobile app. Incident was resolved at 7pm.

Report: "Blank pages on some BO pages"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

Report: "Degraded performances on the plateform"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating.

Report: "Events can't be associated to companies"

Last update
resolved

Issue is fixed.

investigating

The issue has been identified and we are preparing a fix.

Report: "Credits cannot be consumed"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We have introduced an error in our system last friday during few minutes. This triggered 356 data discrepancies into one of our database that impact few partners who have been informed directly. Most of the discrepancies have been fixed and we are working to fix the remaining ones.

identified

The root cause has been identified and we are working to resolve it.

Report: "Error when displaying an event preview"

Last update
resolved

Service is back to normal. Issue from 10:01 to 16:33

identified

Events are not accessible from BO and FO for some users. The fix is ongoing.

investigating

Impacting a part of the users. Investigation is in progress.

Report: "Appointment module - users can't book a meeting"

Last update
resolved

A recent update this morning at 10:21am broke the appointment module. It has been fixed at 5:35pm.

identified

The issue has been identified and a fix is being implemented.