Is Jobber Down Right Now? Check if there is a current outage ongoing.

We are investigating an issue with the the Jobber Online log in page. This may affect some users. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with Customers accessing Jobber Online. This may affect all users. We recommend using a direct link to access Jobber --> https://secure.getjobber.com/home. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with saving Requests. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with opening deposit and payment dialogs. This may affect users with the permission to view payments. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with opening deposit and payment dialogs. This may affect users with the permissions to view payments. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

The scheduled maintenance has been completed.

Jobber is unavailable at this time, we will continue to post updates.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jobber will have a scheduled downtime, Friday, May 23rd between 11:59 PM and 2:00AM MT. Thank you for your patience through our continuing efforts to provide you with the best possible product and service!

We have fully investigated, and are no longer experiencing issue with the Quotes page. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with the Quotes page please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are investigating an issue with the Quotes page. We recommend clicking the Quotes button again on the left side bar and the Quotes should load as normal. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issue with the Quotes page. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.If you continue to experience issues with the Quotes page please reach out to support@getjobber.com.Thank you for your patience as we resolved this issue!

We are investigating an issue with the Quotes page.We recommend clicking the Quotes button again on the left side bar and the Quotes should load as normal.We will update as soon as we have any more information.We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issues with the mapping of data in Job Forms. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with Job Forms, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We have identified the cause of the issue affecting Job Forms in Jobber Online. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.

We are investigating an issue with the mapping of entries on Job Forms. This may affect users with the ability to fill out Job Forms in Jobber Online. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issues with the mapping of data in Job Forms. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.If you continue to experience issues with Job Forms, please reach out to support@getjobber.com.Thank you for your patience as we resolved this issue!

We have identified the cause of the issue affecting Job Forms in Jobber Online.Our team will be continuing to update this page as soon as possible.We greatly appreciate your patience.

We are investigating an issue with the mapping of entries on Job Forms. This may affect users with the ability to fill out Job Forms in Jobber Online.We will update as soon as we have any more information.We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing 2-factor authentication text delivery delays. This incident has been resolved. If you continue to experience issues receiving a 2FA text, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We have identified an issue with receiving 2-factor authentication texts for some users who are with T-Mobile. Our team will be continuing to work with our partners to resolve this as soon as possible. We greatly appreciate your patience.

We have fully investigated, and are no longer experiencing issues with Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are investigating an issue with accessing Jobber. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing slow loading times in Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with slow loading times please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We continue to monitor the issue with loading times across Jobber and have observed some improvements. Some users may still be affected when loading pages or interacting with buttons. We greatly appreciate your patience, and will update as soon as the issue has been resolved.

We have identified the cause of the issue affecting load times for users. Our team will continue to update this page as soon as possible.

We are investigating an issue with slow loading times in both Jobber Online and Jobber Mobile App. This may affect all users. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing with adding a new credit card or updating a credit card for your subscription payment. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are investigating an issue with adding a new credit card or updating a credit card for your subscription payment. This may affect some users with their subscription payments. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We are investigating an issue with adding a new credit card or updating a credit card for your subscription payment. This may affect some users with thier subscription payments. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issues with 2FA Deliverability for AT&T customers! If you continue to experience issues with this please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We have fully investigated, and are no longer experiencing issues with 2FA Deliverability for AT&T customers! If you continue to experience issues with this please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are seeing some improvements with 2FA deliverability for AT&T customers and are continuing to monitor the issue We greatly appreciate your patience, and will update as soon as the issue has been resolved.

We are continuing to investigate this issue.

We are investigating an issue with 2FA code deliverability due to AT&T experiencing service outages. This may affect users who use AT&T to receive SMS. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

This issue has been resolved and the Jobber Payments section is appearing again in the mobile app.

We have identified the cause for the Jobber Payments section missing in the mobile app. We are working to restore this section on the mobile app shortly. In the meantime, Jobber Payments settings can be accessed through Jobber Online.

You should now see the Payments section in the Jobber mobile app once again.

We have fully investigated, and are no longer experiencing issues with Jobber loading. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

We are seeing Jobber return to normal and are monitoring closely.

We are experiencing issues across the board with loading Jobber. We are all hands on deck working toward a fix as soon as possible.

The issue with AI Receptionist has been resolved. Thank you for your patience!

We are currently investigating an issue with Jobber's AI Receptionist. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have investigated and are no longer seeing longer loading times across Jobber. Our engineering team is actively discussing how to prevent future disruptions similar to this. Thank you for your patience as we resolved this issue.

We are seeing improvements in load times across Jobber and are continuing to monitor the issue. We greatly appreciate your patience, and will update as soon as the issue has been resolved.

We are investigating an issue with the performance of Jobber. This may affect some users with pages loading. We recommend using the App for now if a page is not loading. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issues with our phone service provider. Our team is actively working with our partners to discuss how we can prevent future disruptions similar to this one. If you continue to experience issues with contacting Jobber by phone, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are continuing to monitor the issue with phone access to Jobber Support / Sales. We are seeing improvements in our phone queue and customers can now dial inbound to receive help by phone. We greatly appreciate your patience, and will update as soon as the issue has been resolved.

We are investigating an issue with our phone service provider used by Jobber Support/Sales. This may affect any users calling in or scheduled to receive calls with our Support or Sales teams. This does not impact your account's texting or AI receptionist features. We recommend reaching out to our team via live chat or email in the mean time. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issues with payment collection. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are currently investigating an issue with payment collection for offline methods, such as cash and check payments. Jobber Payments is not impacted. In the meantime, we recommend using the Jobber app as a workaround. We’ll provide an update as soon as we have more information. We understand how important it is for Jobber to run smoothly for your business, and we greatly appreciate your patience.

This incident has been resolved.

We are seeing improvements and successful Jobber logins. We are continuing to monitor to ensure the issue is fully resolved. We greatly appreciate your patience, and will update as soon as the issue has been resolved.

We have identified the cause of an issue affecting the ability to log into Jobber. Our team is actively working on resolving this issue, and will continue to update this page as soon as possible. If you are already logged in, you should be able to continue using Jobber as usual. We greatly appreciate your patience.

We have fully investigated and are no longer experiencing issues with incorrect Jobber Payment fee amounts being displayed in reports. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are aware that the fees taken by Jobber Payments are appearing incorrectly in certain reports. We are in the process of fixing this issue to ensure fees are reported correctly. This should not impact the amount of fees that were taken on the transactions.

We have fully investigated, and are no longer experiencing with 500 errors across Jobber. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are investigating an issue with 500 errors across Jobber. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issues with the jobs page. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with this, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are aware that the Jobs page is not functioning correctly. Our team is working on a fix as quickly as possible. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and the issues have been resolved. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience delays with email deliverability, reporting, or the search function, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We have identified the cause of the issue affecting email deliverability, reporting, and the search function for some users. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.

We have fully investigated, and are no longer experiencing delays receiving two-step verification text messages. If you continue to experience issues with receiving two-step verification texts, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

Users may experience delays receiving two-step verification text messages. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.

We have fully investigated, and are no longer experiencing issues with our Jobber Hosted Websites feature. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

Our team has identified an issue with the Jobber Websites feature, preventing new website creation and causing existing websites to be down. We are actively working on a solution.

We have fully investigated, and are no longer experiencing issues with AI Receptionist. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with this feature please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We have identified the cause of the issue affecting Jobber's AI Receptionist. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.

We are continuing to investigate this issue.

We are currently investigating an issue with Jobber's AI Receptionist not handling Inbound requests. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issues with our AI Receptionist. If you continue to experience issues with receiving calls please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

This incident has been resolved.

We are seeing some issues with two factor authentication text messages not sending out. Our team is aware and looking into resolving the issue as soon as possible.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are seeing some delays in data being processed across Jobber. Our team is looking into the root cause and will provide updates as we learn more.

We have fully investigated alongside our third-party service provider, and are no longer experiencing issues with our phone lines. Both inbound and outbound phone lines are fully operational. Thank you for your patience as we resolved this issue!

We are continuing to monitor the issue with our phone service provider. Calls are now being placed successfully both outbound and inbound to our phone lines, and we will continue to monitor this for any changes to the quality. We greatly appreciate your patience, and will update as soon as the issue has been fully resolved

We are currently experiencing intermittent outages with inbound and outbound calling. This issue is due to an impairment with one of our third-party service providers. We are actively monitoring the situation and working closely with the provider to ensure a resolution as quickly as possible. In the meantime, we recommend reaching out to our team via live chat or email at sales@getjobber.com or support@getjobber.com if you need immediate assistance.

We are continuing to monitor the issue with our phone service provider. Calls are now being placed successfully both outbound and inbound to our phone lines. We will continue to monitor this for any changes to the quality. We greatly appreciate your patience, and will update as soon as the issue has been resolved.

We are investigating an issue with our phone provider which is preventing all inbound and outbound calls from taking place. We recommend reaching our team via live chat or email (sales@getjobber.com or support@getjobber.com) We will update as soon as we have any more information. We understand how important it is for you to get support with your business needs, so we greatly appreciate your patience at this time.

This incident has been resolved.

We are aware of infrastructure delays affecting Jobber. These may result in delayed outbound SMS and emails, duplicate notifications, search issues, and other disruptions. Our team is actively investigating the matter and collaborating with our partners to resolve it as quickly as possible. We greatly appreciate your patience during this time.

This incident has been resolved.

A fix has been implemented and we are monitoring to ensure no more errors occur when logging in.

Some users are running into 500 errors when logging into Jobber Online. We are aware of the cause and working towards a resolution. In the meantime, logging in directly to a page like https://secure.getjobber.com/clients can help to bypass the error.

This incident has been resolved and performance has returned to normal.

We've identified the issue and performance is improving.

We are seeing some degraded performance and parts of Jobber may load slower than normal. We are investigating and working towards a fix.

We have fully investigated, and SMS communication is now functioning as expected. We appreciate your patience.

We are currently experiencing a higher volume of failed SMS communications in the US. Our team is working towards a solution. In the meantime, our team has verified that SMS communications sent from a registered Dedicated Phone Number are still functioning as intended.

We have fully investigated, and SMS communication in the US & Canada are now functioning as expected. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with SMS communications, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

Our team is making continuous progress toward implementing a resolution for this issue. Further updates will be provided as they become available. We appreciate your continued understanding and patience.

We are continuing to work towards implementing a fix for the issue.

The root cause of the issue has been identified and are working towards implementing a fix.

We are continuing to investigate this issue.

We are currently experiencing a higher volume of failed SMS communications in the US & Canada. Our team is working towards a solution. In the meantime, our team has verified that SMS communications sent from a registered Dedicated Phone Number are still functioning as intended.

The incident has been resolved, and all previously delayed texts and emails have been sent as expected. Thank you for your patience.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue that may cause delays in the sending of text messages and emails. Thank you for your patience.

We have fully investigated, and are no longer experiencing (issue, across which interfaces affected). Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are investigating an issue with customers unable to Login to Jobber online and the mobile app. This may affect some users with logging in and accessing Jobber. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing issues with logins. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with logging into Jobber or accessing the Home page, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We have identified the cause of the issue affecting logins for some users and are working towards a resolution. Our team will continue to update this page as soon as possible with any further updates.

We are seeing increased loading times or timeout errors when logging into Jobber and accessing the Home page. We are investigating the issue. If you are encountering this error, we recommend using the url https://secure.getjobber.com/clients to bypass the Home page. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully investigated, and are no longer experiencing the 500 Error on Jobber Online & Mobile App. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. Thank you for your patience as we resolved this issue!

We are continuing to investigate this issue.

We are investigating an issue with 500 Errors both impacting desktop and mobile. This may affect some users logging into their Jobber accounts. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

We have fully resolved this issue. If you continue to experience any problems, please contact our Support team. Thank you for your patience during this process.

Performance has stabilized across Jobber, and we have identified the issue. We are continuing to monitor the situation.

We are continuing to investigate this issue.

We are currently experiencing errors across Jobber. Our team is investigating the issue. Thank you for your patience.

Over the last 48 hours, deliverability has returned to normal for Microsoft Outlook inboxes. Our team is continuing to monitor the situation closely. If you have any questions, please reach out to our support team.

Our team has received reports from users of Microsoft Outlook about not receiving emails. These messages are being sent but are being quarantined or landing in the junk folder. You can read more details on how to remove messages from quarantine here: https://help.getjobber.com/hc/en-us/articles/22099305819543-Microsoft-365-and-Outlook-Email-Delivery-Issues We will update you as soon as we have more information. We understand how important it is for Jobber to run your business smoothly, and we greatly appreciate your patience during this time.

We have fully investigated, and are no longer experiencing issues logging into Jobber Online. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with logging into your Jobber account please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are continuing to monitor the issue with logging into Jobber Olnine. We are seeing improvements with users being able to log in, however some users may still be affected. We greatly appreciate your patience, and will update as soon as the issue has been resolved.

We are investigating an issue with logging into Jobber Online. This may affect some users logging into the web browser. We recommend using the mobile app to log in currently. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

This incident has been resolved.

Loading times are returning to normal, and we are continuing to monitor closely.

We have identified the cause and are continuing to work towards a solution.

We are seeing some delays across Jobber, and are investigating the cause of the issue.

We have fully investigated, and are no longer experiencing performance degradation with our subscription provider. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience loading errors when attempting to access the plan selection page on our website, please reach out to support@getjobber.com.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

We are seeing improvements in performance in on subscription services and we are continuing to monitor for any signs of degraded performance. We greatly appreciate your patience, and will update as soon as the issue has been fully resolved.

We have received reports indicating that some users are encountering loading errors when attempting to access the plan selection page on our website. This issue stems from performance degradation affecting our third-party subscription service provider. Our team is actively monitoring the situation with our subscription provider to ensure that this issue is resolved as quickly as possible. We are in continuous contact with their support team to receive updates and push for a resolution. We understand this may disrupt your access to our services and are diligently working to minimize any inconvenience. Please feel free to reach out if you have any other questions or concerns.

We have received reports indicating that some users are encountering loading errors when attempting to access the plan selection page on our website. This issue stems from performance degradation affecting our third-party subscription service provider. Our team is actively monitoring the situation with our subscription provider to ensure that this issue is resolved as quickly as possible. We are in continuous contact with their support team to receive updates and push for a resolution. We understand this may disrupt your access to our services and are diligently working to minimize any inconvenience. Please feel free to reach out if you have any other questions or concerns.

We have fully investigated, and are no longer experiencing email deliverability issues. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with your email please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We have identified and addressed the problem and are working towards ensuring AOL/Yahoo is aware that we’ve solved the problem. Although there might be still some users affected, we are seeing improvements in emails being delivered. This issue has not impacted the security of Jobber’s systems or your data. Learn more about Security at Jobber - https://getjobber.com/security/ We are actively monitoring the situation while we work with our partners to ensure a full resolution. We greatly appreciate your patience and will update you as soon as the issue has been resolved.

Our team has received reports that users using AOL/Yahoo email servers (including ATT, Verizon and Rogers) are facing deliverability errors. We are actively monitoring the situation while we work with our partners to ensure a resolution. Thank you for your patience and understanding!

This incident has been resolved.

A fix for the issue has been implemented and we are monitoring closely to ensure everything remains stable.

The issue has been identified and we are continuing to look into it further. Performance is widely returning back to normal across Jobber.

We are currently seeing issues with pages timing out across Jobber. Our team is looking into the reasons and working on finding a resolution as soon as possible.

Over the last 48 hours, deliverability has returned to normal for Microsoft 365 inboxes. Our team is continuing to monitor the situation closely. If you have any questions please reach out to our support team.

We have seen significant improvement in deliverability to Microsoft 365 inboxes over the last 24 hours. Our team is continuing to monitor the situation closely for any new developments and are doing all we can to ensure things continue trending positively.

We are continuing to work on a fix for this issue.

Our team has received reports from users of Microsoft 365 about not receiving emails. We believe these messages are being sent but are being quarantined. You can read more details on how to remove messages from quarantine here: https://help.getjobber.com/hc/en-us/articles/22099305819543-Microsoft-365-and-Outlook-Email-Delivery-Issues In the meantime, our support team is accessible through other channels. For more details, please review our help article here: https://help.getjobber.com/hc/en-us/articles/360008966513-How-to-Get-Help. We will update you as soon as we have more information. We understand how important it is for Jobber to run your business smoothly, and we greatly appreciate your patience during this time.

We have fully investigated, and are no longer experiencing issues with our "Save and" button when collecting payments in Jobber Payments. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are investigating an issue with clients when trying to collect payments in Jobber Payments by hitting the "Save and" button, the payment is not collected. This will affect all clients using Jobber Payments to collect payments and only clients using Jobber Payments. Workaround: Instead click 'Save Invoice' , Send your invoice to your customer or mark as sent -> Hit Collect Payment in the top right. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

A fix was implemented. Please ensure you are running Jobber Mobile App (Android) version 5.72.1 If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

A fix was implemented. Please ensure you are running Jobber Mobile App (Android) version 5.72.1 We will continue monitoring until the end of the day however incident is now considered mitigated.

The issue has been identified and a new version of our Android Jobber Mobile App will be released

We are investigating an issue affecting Jobber Mobile App users when trying to initiate a chat with our support team. This may affect Android users only running Jobber Mobile Version 5.72. In the meantime, our support time is accessible through other channels. For more details, please review our help article here: https://help.getjobber.com/hc/en-us/articles/360008966513-How-to-Get-Help We will update you as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

Our team has resolved the incident involving users using GMail receiving a warning banner for emails sent from notification@getjobber.com. This issue has not impacted the security of Jobber’s systems or your data. Learn more about Security at Jobber - https://getjobber.com/security/

Our team has received reports that users using GMail are receiving a warning banner for emails sent from notification@getjobber.com. We have identified and addressed the problem and are working towards ensuring Gmail is aware that we’ve solved the problem. Gmail shows this banner when emails from a specific address have been marked by someone as suspicious, and it prevents the clicking of any links in the email. If you were expecting this email, clicking “Looks Safe” will allow you to click the links in the email. We will provide an update with the banner on the website and our status page at https://www.jobberstatus.net/ when we have more information. We are actively monitoring the situation while we work with our partners to ensure a resolution. This issue has not impacted the security of Jobber’s systems or your data. Learn more about Security at Jobber - https://getjobber.com/security/

We are investigating an issue with Google (Gmail account owners) reporting that emails coming from notification@getjobber.com are marked as dangerous/phishing. This may affect customers receiving warning messages on their Google Gmail resulting into them not opening legitimate quotes/invoices. Workaround: Customers can check that the email is legitimate, mark it as safe, and proceed. Another option is for Jobber users to send items by SMS text for now where possible. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

This incident is now resolved

The issue has been mitigated and we are actively monitoring it.

Our team has received reports that users are receiving 500 error message when in the Message Center in the Jobber app and we are currently investigating the root cause.

We have fully investigated, and are no longer experiencing SMS error banners when sending SMS messages to unknown contacts. To ensure you will also no longer experience this behaviour, please ensure to update your Jobber App to version 5.68.2 currently available on AppStore (IOS) and Google Play (Android). Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We are continuing to monitor the issue with SMS Error notifications when first sending SMS message to unknown contacts. We greatly appreciate your patience, and will update as soon as the issue has been resolved.

The issue has been identified and a fix is being implemented.

We are currently looking into reports from Jobber App users who are receiving SMS Error notifications. These notifications are legitimate but are not indicative of any issues with the sending or receiving of SMS messages, which are being processed successfully. We are still investigating the root cause of these errors.

We are currently investigating this issue.

We have fully investigated, and users using Safari Browser and IOS are no longer experiencing issues downloading PDF. Our Engineering team is actively discussing how to prevent future disruptions similar to this one. If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!

We have identified the cause of the issue affecting only users using Safari Browser and IOS with the ability to download PDF. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.

Our team is currently investigating reports of an issue impacting only users using Safari Browser and IOS with the ability to download PDF. We recommend using a different browser for now and we will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time. Please feel free to reach out to our support team if you have any other questions or concerns.