Is Jimdo Down Right Now? Check if there is a current outage ongoing.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are investigating an issue blocking user from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

Jimdo users are currently unable to access their dashboards, so that editing websites is not possible. Our engineering teams are investigating the issue and working on a fix.

This incident has been resolved.

We are continuing to monitor for any further issues.

The incident has been mitigated. All websites should be available again. We're closing monitoring the systems to ensure stable functionality.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating an issue with Creator websites not loading, returning a "bad gateway" error message.

The issues has been resolved, all Jimdo domains should resolver properly again. NB: No user websites were affected.

We are currently experiencing an issue with the redirection of our local domains (e.g., jimdo.de, jimdo.es, jimdo.it) to their respective Jimdo sites. Our team is actively working on a fix. In the meantime, please access our services via jimdo.com.

The error has been resolved. All missing records should be restored. If you need any assistance, please reach out to our support team

Our engineers have implemented a fix for the issue. It will take a couple of hours to roll out. In the meanwhile, manually restoring the settings will still work.

We are currently investigating an issue where domain settings for a portion of our customers appear to have been reset. As a result, customers who use their Jimdo domain with external email providers may experience disruptions, such as being unable to send or receive emails through their domain-based email addresses. If your domain is affected, manually restoring the email settings should resolve this presently while our engineers are working on a global solution.

The incident is resolved. All systems are operational.

The incident is mitigated, and the websites are accessible. We're monitoring the services.

The websites connecting through static IPs aren't accessible. We're investigating the issue and have escalated it to our third-party provider. Thank you for your patience.

The issue has been resolved. Website editing should work again as expected.

On opening the CMS some users are seeing a Cloudflare error. Our engineering team are working on fixing the issue. Thank you for your patience!

This incident has been resolved.

We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

This incident has been resolved.

We are continuing to investigate this issue.

We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

This incident has been resolved.

We have identified an issue with our Edit Mode that causes the Menu to not appear. Our technicians are working on it currently and we hope to have this resolved as quickly as possible.

This incident has been resolved.

We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

We are pleased to inform you that the issue affecting the management and viewing of email accounts through our CMS has been resolved. Our third-party provider has successfully addressed the problem, and full functionality has been restored. You can now manage and view your email accounts directly through our CMS as usual. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

The third-party provider has identified the problem and is actively working on a resolution. Please continue to access your emails through webmail (https://webmail.jimdo.com/) in the meantime. We appreciate your patience and will notify you as soon as the issue is resolved.

We are experiencing an issue with our CMS due to a third-party provider, affecting the ability to view and manage email accounts. Please access your emails directly via webmail (https://webmail.jimdo.com/) until this is resolved. We apologize for the inconvenience and are working to restore full functionality as quickly as possible.

This incident has been resolved.

This issue has now been resolved and corrected.

A fix has been implemented and we are monitoring the results.

We are investigating reports of disruptions in website delivery, leading to displays of "invalid address" for some visitors. All affected websites are at the same time fully available to other users. This affects only Jimdo Website Builder (not Creator) sites.

The incident has been resolved. We apologize for the service interruption!

The issue has been fixed. We're closely monitoring the system to prevent further outages.

A fix has been implemented and we are monitoring the results.

Creator websites are currently not reachable. We have identified a possible cause and are working on a fix. We apologize for any inconveniences caused while we investigate and fix this issue!

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

Our webmail service provider is experiencing an ongoing issue with logging in to Webmail accounts. Our provider's engineering team has been notified and is looking into fixing the issue. We apologize for the inconvenience! In the meanwhile, access via local email clients (e.g. Thunderbird, Outlook, Apple Mail) should still be possible. For details, please check: https://status.apps.rackspace.com/

This incident has been resolved.

Our webmail service provider has confirmed an ongoing issue with logging in to Webmail accounts. See this page for details: https://status.apps.rackspace.com/ Our provider's engineering team is currently looking into fixing the issue.

This incident has been resolved.

Just testing. All systems are go!

This incident has been resolved.

Just a drill! Everything is up and running.

This incident has been resolved.

Our webmail service provider has confirmed an ongoing issue with logging in to Webmail accounts. See this page for details: https://status.apps.rackspace.com/ Our provider's engineering team is currently looking into fixing the issue.

The issue has been resolved. All system mails should be delivered within the expected time frame.

Measures have been implemented to restart the mailout services. Queued mails should be arriving now; delays due to the interruption are expected. We appreciate your patience and apologize for the inconveniences caused.

We are aware that most system mails to our users are currently not being sent. This includes user account related mails such as password reset links as well as notifications, e.g. from contact forms or stores. We are investigating the issue. If you have contact forms or an online store, make sure you check the form archive (Creator only) / order overview in the CMS.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

An ongoing technical error is causing some images to no longer be displayed on some Jimdo websites, particularly in gallery and store catalogue elements. Our engineering team has been working on fixing the underlying issue and restoring the missing images. Since January 1st, 2024 we have noticed an increased error rate and have thus reinforced the investigation to find a permanent solution as quickly as possible. Please note that no images have been deleted! While we work an a fix, you can manually restore missing images by toggling settings such as size, image sequence or orientation.

The outage has been resolved. All systems are operating normally. External domains should resolve again as expected.

A fix has been implemented and we are monitoring the results.

Creator websites whose primary URL is an externally hosted domain redirected using an A record are currently not reachable due to an outage of the service that provides the static IP used. We apologize for any inconveniences caused while we investigate the cause of the issue! In the meanwhile we recommend changing the domain forwarding method to a CNAME record. https://help.jimdo.com/hc/en-us/articles/115005537866-How-do-I-add-a-CNAME-entry- All domains hosted with Jimdo or using other forwarding methods (CNAME, Nameserver) as well as those built with the Website Builder tool are not affected and can be accessed normally.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our website jimdo.com can currently not be opened. User websites are not affected! To log in to your user dashboard, please use this direct link: https://account.e.jimdo.com/de/accounts/login/

This incident has been resolved.

UPDATE: For users with Legal Text Generator, you may notice it is taking a long time to publish your website and any changes to your legal text survey. Even if you don’t see a publishing confirmation, rest assured that your changes have been made. You can verify this by visiting your website URL. We are working with Trusted Shops to resolve this issue as soon as we can. Thank you for your patience and support!

This incident has been resolved.

A fix has been implemented that resolves the issue for most affected domains. Rare exceptions are IDN domains using special non-ascii characters. We are looking into possible solutions for these cases.

Some domains connected to Jimdo Website Builder websites cannot be opened without the "www." prefix due to missing SSL certificates. The websites can be opened with the full "www.exampledomain.com" address. We're working on a fix ans apologize for the disruption. Jimdo Creator websites are not affected.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

Jimdo Creator users may be experiencing interruptions in their dashboards and CMS (edit mode). We are investigating the cause of the issue and working on a fix. We apologize for any inconveniences caused!

This incident has been resolved.

Our email service provider has confirmed an ongoing issue with logging in to Webmail accounts. See this page for details: https://status.apps.rackspace.com/index/viewincidents?group=100&start=1685937600 Our provider's engineering team is currently looking into fixing the issue.

This incident has been resolved.

The static IP is back up and website delivery should work again. We will continue to monitor the situation.

Due to an outage at a 3rd party provider, the IP 185.60.251.251 used to connect external domains to Creator websites via A records ha been unavailable for the last couple of ours. We recommend switching to a connection via CNAME record: https://help.jimdo.com/hc/en-us/articles/115005537866-How-do-I-add-a-CNAME-entry-

The issue has been resolved by our service provider. System mails are being consistently delivered again.

A fix has been implemented and the mail backlog is now processed. We will continue monitoring the system, but it seems to be on track again.

We identified that the root cause of the incident is with a third party - one of our mail providers. All mails are currently waiting in a backlog and will be delivered once the underlying issue is resolved. We escalated this incident with them and are waiting for an update. As soon as there is any news we will update this page and our social media channels.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

On 18 February 2023 starting at 11:55 CST, a portion of our hosted email customers may have experienced email connectivity issues. This issue has been resolved. The impacted mail services were recovered by our Support at 18:20 CST. We have determined this incident was caused by a scheduled process that failed to complete successfully, creating issues with accessing mailboxes. Any mail that would have been sent during this time, was queued and has since been delivered. We do not believe any mail sent during this time would be lost or missing from users mailboxes. A Root Cause Analysis session will be conducted and an Incident Report will be prepared and made available upon request later this week. If you have any questions, please contact a member of your support team. Thank you for your patience.

Thank you for your continued patience. Engineers are progressing in our efforts to restore service and investigate the root cause. We will update the status page as additional information becomes available.

Thank you for your patience. Service is actively being restored and we will continue to keep the status page updated.

The issue has been identified and a fix is being implemented.

We are currently facing issues with webmail login / email access. Our email provider's engineers are actively investigating the issue. More details will be posted as they become available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are investigating interruptions occurring when logging in to the user dashboard / trying to edit websites.

This incident has been resolved.

Our service partner has implemented a fix, and webmail.jimdo.com should be accessible again for all users. If you still run into errors, please try again after clearing the browser cache. Reach out to support, if any issues persist or you have further questions. We'll continue to monitor the situation closely to make sure everything works as intended.

Our service partner has implemented a fix, and webmail.jimdo.com should be accessible again for all users. If you still run into errors, please try again after clearing the browser cache. Reach out to support, if any issues persist or you have further questions. We'll continue to monitor the situation closely to make sure everything works as intended.

We’re continuing to monitor the situation. Numerous users have reported they are again able to log in to Webmail. If the error still occurs on your end, please try the following: - clear your browser cache and reload the page - log in via https://webmail.emailsrvr.com/ (skip password recovery step, if prompted) - connect to your mail account using any standard email client (e.g. Outlook, Windows Mail, Thunderbird)

We are currently investigating this issue. If affected, try alternative login URL https://webmail.emailsrvr.com/ or connecting via email client.

Incident is resolved. All websites back up and running.

A fix has been implemented and we are monitoring the results.

UPDATE: All affected Creator sites should be available again. We will keep monitoring the situation to make sure it's stable.

The IP 185.60.251.251 which serves as a static endpoint for A records connecting external domains to Creator websites is currently unavailable. Domains connected via Jimdo nameservers, CNAME records or hosted with Jimdo are not affected.

This incident has been resolved.

We are continuing to investigate this issue.

We are investigating an intermittently re-occurring disruption of website delivery, leading to displays of "500 Internal Server Error". This affects only Jimdo Website Builder (not Creator) sites and predominantly store pages.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Websites cannot currently be accessed. We are investigating.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We’re having a technical problem in Jimdo Creator right now, and we’re working to fix it.

This incident has been resolved.

We are continuing to investigate this issue.

Errors in contact forms, shop orders and domain registrations.

All systems recovered

Customers using A records to connect an external domain with their website might experience degraded website availability. We are working with our provider on resolving the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Currently, the websites created in the Jimdo Creator are not accessible from the web.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.

Our website is back. Thank you for your patience.

We are currently investigating this issue. Customer websites are not affected!

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

On Friday and parts of the weekend there were some difficulties for using our webmail. Everything is back to normal again since yesterday afternoon (CET). If there are still some kind of problems, please empty the cache of your browser or try it with another browser.

The issue solved - everything is back to normal.

Currently there are performance issues with our nameservers, which can result in a website not being delivered properly. The responsible team is informed and already working on a solution.

This incident has been resolved.

Our email service provider for JimdoMail (https://www.jimdomail.com/appsuite/) will perform an Infrastructure maintenance. Planned was doing them between October 17th, 11:00 p.m. CET and October 18th, 2:00 a.m. CET but will continued now until 19th, 3:00 a.m. CEST Therefore users may experience connectivity errors (eg. for login and performance) and latency while the work is being completed.

The incident has been reported as resolved.

Our email service provider is currently experiencing issues that are already under investigation. You may experience issues with Webmail (https://webmail.jimdo.com/index.php) at the moment, for example when logging in. This may affect both POP and IMAP users and any connected web clients. We will update you as soon as we have additional information. A scheduled maintenance will be performed on August 10th from 04:00 AM - 06:00 AM (MEZ): While every effort will be made to prevent service disruption, users may experience intermittent connectivity errors and latency while the work is being completed.

Our provider informed us, that the incedent is resolved. E-Mail services should be back to normal.

another update from our provider: At this time, message delivery times and webmail responsiveness have remained stable but we will continue to monitor the environment as system load increases throughout the day. As system load increases throughout the day users may experience: - Error Message: "Webmail: "[SERVERBUG] Internal error occurred. Refer to server log for more information." - Latency in accessing mail or mail folders. - POP/IMAP access issues.

Our eMail provider gave us the following update: Message delivery times remain at normal levels. System performance has stabilized to normal levels. We will continue to monitor the environment as system load increases throughout the day. As system load increases throughout the day users may experience: - Error Message: "Webmail: "[SERVERBUG] Internal error occurred. Refer to server log for more information." - Latency in accessing mail or mail folders. - POP/IMAP access issues.

Our service provider for Email reported the following update regarding the issues starting yesterday evening: Message delivery times have been restored to normal levels. We continue to monitor system load and actively improve system performance across our Hosted Email environment. During this increased system load, users may continue to see the following: - Error Message: "Webmail: "[SERVERBUG] Internal error occurred. Refer to server log for more information." - Latency in accessing mail or mail folders. - POP/IMAP access issues.

The general issues was reported as solved by our provider, everything works fine again and as usual. If there should be any ongoing issues feel free to contact our support.

One of our service providers reported the following issues: - Latency when navigating the Webmail interface - Slowness upon logging in to the Webmail interface - Delayed email delivery - Intermittent errors in the Webmail interface ie This issues may affect users who use - IMAP - POP3 - Login via Webmail

The general issues has been solved, it may only occur in a few edge cases. If you should be affected, please contact our support, we created a work around to handle this.

We have been informed by our Service Provider for Jimdo Mail that if users have special characters in their password (e.g. +,&,%,@, ,-,_) they will be unable to log in to Jimdo Mail. If you are affected by this issue then as a temporary measure you can use the password reset feature and create a new password. Characters A-Z, a-z and 0-9 are not affected.

This incident has been resolved.

Our engineers have resolved the issue successfully and the blog section of your website should be back to normal in the next hours. We will continue to monitor the issue.

The blog page is currently not working correctly. You receive an error message when you open a blog article. We have already found the error and are working on a fix.

This incident has been resolved.

We have identified the problem and fixed it. Affected websites will be back to normal after content has been edited. We'll continue to monitor the problem.

The content for the automatically created blog-page does not appear for some websites. We are currently looking into it and will update as soon as we have news.

Our service provider resolved the issue.

Our service provider informed us that they're currently experiencing technical problems with the platform used for Jimdo mail, which can result in slow or unsuccessful logins. They're of course already working on a solution.