Is Jellyfish Down Right Now? Check if there is a current outage ongoing.

This incident was successfully resolved at 11:46AM EST.

After monitoring our systems for the past hour we've determined that the fix deployed by our vendor was successful and our web application has returned to normal operation.

Our third party service provider issue has been mitigated. We are currently monitoring our system to ensure our service's stability.

We've identified a fault in one of our third-party providers and are actively working towards a way to mitigate.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

This incident was successfully resolved at 11:46AM EST.

After monitoring our systems for the past hour we've determined that the fix deployed by our vendor was successful and our web application has returned to normal operation.

Our third party service provider issue has been mitigated. We are currently monitoring our system to ensure our service's stability.

We've identified a fault in one of our third-party providers and are actively working towards a way to mitigate.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved. Thank you for your patience.

Jellyfish is now available, we are continuing to monitor the situation.

Jellyfish is currently unavailable. We are actively investigating and will resolve as quickly as possible. We apologize for the inconvenience.

This incident has been resolved.

The Jellyfish web app may be unavailable for some users. We are investigating.

This incident has been resolved.

Some customers may be experiencing duplicate Work Categories. We have identified the cause and are rolling out a resolution.

This incident has been resolved.

We have observed some intermittent issues with customers' ability to log into our platform. We have identified the cause and are currently working to resolve this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and the app is stable. The team is continuing to monitor.

The Jellyfish web app is seeing a high volume of errors. We are actively investigating and will provide an update once the root cause has been identified. We apologize for any inconvenience.

This incident has been resolved.

We are continuing to monitor for any further issues.

An initial mitigation is in place, errors are now resolved. Team continues to monitor as we recover.

We are currently experiencing errors and timeouts throughout the application. Certain items on a page may error or not load.

This incident has been resolved.

The team has identified the root cause of today's outage: human error caused some infrastructure services to be stopped unintentionally. Service has been restored, and we are monitoring. We apologize again for the inconvenience.

The application has been restored. Investigation into root causes still underway. We will post more updates as they are available.

The Jellyfish is aware that the site is down. We are actively investigating and will provide an update once the root cause has been identified. We apologize for any inconvenience.

This incident has been resolved.

Data refresh processing is delayed today due to an overnight outage in AWS. Jellyfish expects to work through the backlog by the end of the day today."

Some users of the Jellyfish webapp have been experiencing sporadic timeouts and pages that do not load. We have resolved the issue and app performance has returned to normal. We apologize for the inconvenience.

Resolved. We are completing our daily data processing. Check https://app.jellyfish.co/config/systems/ for the latest status.

We have fixed the underlying issue and kicked off data refreshes for all impacted customers

We are continuing to investigate this issue.

We are continuing to investigate this issue.

The Jellyfish team is aware that some data ingestions did not run overnight. We are actively investigating and will provide an update once the root cause has been identified. We apologize for any inconvenience.

This incident has been resolved.

Data refreshes are running at full capacity, catching up after the earlier disruption. We anticipate having all customers up to date this evening.

We are continuing to monitor for any further issues.

Earlier today we experienced delays with our overnight data refreshes. Our team has identified and fixed the root cause and is currently working to restore normal performance levels. We apologize for any inconvenience. While the app is fully operational, users might see slightly outdated data. We expect to have all customer data up to date in the next 24 hours.

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

Empathize with those affected and let them know everything is operating as normal.

As you continue to work through the incident, update your customers frequently.

Let your users know once a fix is in place, and keep communication clear and precise.