Historical record of incidents for Jamf
Apr 15, 2025
Jamf Pro Outage
Last updateAn infrastructure issue has been identified and a fix is in process of being implemented and distributed to all customers.At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. We apologize for and inconveniences this has caused.
An infrastructure issue has been identified and a fix is being worked on currently. At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. We apologize for and inconveniences this has caused.
An infrastructure issue has been identified and a fix is being worked on currently. At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. We apologize for and inconveniences this has caused.
An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
Infrastructure Misconfiguration Related to Security Groups Governing the Access to our Database Subsystem for Jamf Security Cloud
Last updateThis impacted the Jamf Security Cloud administration interface to not be available, the application of Jamf Security policies to not be functional, and the device status update processing was slowed down / paused.We have resolved this and Jamf Security Cloud is working as expected.
Apr 1, 2025
On-device Content Controls Experiencing Degraded Performance
Last updateSince 1:00 AM UTC, we have been experiencing issues with content filtering policies in Jamf Security Cloud. This may affect:- iOS device content filtering- Windows content filtering- Content filtering policy pages in the Jamf Security Cloud consoleWe are investigating the issue.
Mar 29, 2025
JAMF Pro - Standard: 11.15.1 Upgrade for us-west-2
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are performing upgrades on Jamf Cloud beginning on March 29th 0700 UTC and running through March 29th at 1800 UTC. More information will be available on Jamf Nation here:https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.htmlhttps://community.jamf.com/t5/release-info/jamf-pro-11-15-now-available/ta-p/348530
JAMF Pro - Standard: 11.15.1 Upgrade for us-east-2
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are performing upgrades on Jamf Cloud beginning on March 29th 0400 UTC and running through March 29th at 1400 UTC. More information will be available on Jamf Nation here:https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.htmlhttps://community.jamf.com/t5/release-info/jamf-pro-11-15-now-available/ta-p/348530
JAMF Pro - Standard: 11.15.1 Upgrade for eu-central-1
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are performing upgrades on Jamf Cloud beginning on March 28th at 2300 UTC and running through March 29th at 1000 UTC. More information will be available on Jamf Nation here:https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.htmlhttps://community.jamf.com/t5/release-info/jamf-pro-11-15-now-available/ta-p/348530
JAMF Pro - Standard: 11.15.1 Upgrade for eu-west-2
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are performing upgrades on Jamf Cloud beginning on March 29th 0000 UTC and running through March 29th at 0700 UTC. More information will be available on Jamf Nation here:https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.htmlhttps://community.jamf.com/t5/release-info/jamf-pro-11-15-now-available/ta-p/348530
Mar 28, 2025
JAMF Pro - Standard: 11.15.1 Upgrade for ap-northeast-1
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are performing upgrades on Jamf Cloud beginning on March 28th 1500 UTC and running through March 28th at 2300 UTC. More information will be available on Jamf Nation here:https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.htmlhttps://community.jamf.com/t5/release-info/jamf-pro-11-15-now-available/ta-p/348530
JAMF Pro - Standard: 11.15.1 Upgrade for ap-southeast-2
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We are performing upgrades on Jamf Cloud beginning on March 28th 1300 UTC and running through March 28th at 1900 UTC. More information will be available on Jamf Nation here:https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.htmlhttps://community.jamf.com/t5/release-info/jamf-pro-11-15-now-available/ta-p/348530
Mar 20, 2025
Jamf Safe Internet instances assigned to the US data residency are not having their requests classified and blocked
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Mar 19, 2025
Jamf Account Outage
Last updateThe incident has been resolved
Jamf Account is currently inaccessible. We are investigating the issue.
Jamf School: Degraded Performance (EU-Central)
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
Mar 18, 2025
Jamf Pro Partial Outage
Last updateThis incident has been resolved.
An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.