Is iwantmyname Down Right Now? Check if there is a current outage ongoing.

This incident has now been resolved. Thanks for your patience!

We are currently experiencing a service disruption affecting our email delivery system. This issue impacts all email communications, including two-factor authentication (2FA) emails, which will prevent successful login to the portal for users using 2FA emails. Our technical team is actively working to resolve this issue. We apologize for any inconvenience this may cause. Thank you for your patience and understanding.

This incident has been resolved.

Please be aware that the sign in is currently not working and we are investigating the issue.

Incident resolved

We're currently experiencing problems with our search and dashboard due to an outage at our upstream provider. We'll let you know as soon as we're back up and running again. So sorry for the inconvenience!

Issue has been resolved

We currently have a problem with checkouts domains services due to a problem with our upstream registrar. Next update will be at 6:30pm BST with a resolution

2fa was enabled for some reason on Hexonet, have asked them to remove it for now

This incident has been resolved.

We currently have a problem with checkouts domains services due to a problem with our upstream registrar. Next update will be at 9am GMT with a resolution.

This incident has been resolved.

We're currently conducting some maintenance and our domains and domain search system will be down for around 30 mins.

This incident has been resolved.

We're currently experiencing some network issues due to ongoing maintenance and expect the site to be back up at 5pm UTC.

This incident has been resolved.

We're working on some internal improvements to the domain system this will result in degraded performance. We expect to be fully operational at 11:00 GMT. Thank you for your patience.

The team is now back to normal operating levels. We'd like to thank our customers for their patience during this extreme weather event which thankfully had a minimal business impact.

While all online services (DNS and other infrastructure-related products and services) remain unaffected by Cyclone Gabrielle, our Customer Care teams are currently affected by this severe weather event. We have made arrangements to ensure Customer Care requests are being actioned. However, our response times are currently affected. Our key focus for the next 24-48 hours is that of our staff in New Zealand who are affected by cyclone Gabrielle, and we thank all of our customers for your understanding at this time. Our global Customer Care teams will be monitoring queues across ticketing and chats to capture any urgent issues to assist those cases first. Still, we expect our standard SLA to adjust above 24hrs for the next day or two. We will post an update when one is available and send our thoughts to all those affected in New Zealand. iwantmyname & CentralNic

This incident has been resolved.

We are continuing to investigate this issue.

We're currently experiencing problems with our search and dashboard due to an outage at our upstream provider. We'll let you know as soon as we're back up and running again. So sorry for the inconvenience!

We are investigating a DNS issue that led to the apparent compromise of one of our customer’s websites and a downtime for some customers that use our DNS services. What happened? It appears that one customers domain was targeted. Our external provider’s hosted DNS infrastructure was apparently compromised and the DNS records for this domain were changed to point to a cloned web server. Further investigation together with the external provider indicates that it was DNS Cache poisoning rather than any nameservers compromised. This change occurred on 9th August around 7PM (UTC) , servers were taken offline and access restored again around 9PM (UTC) The analysis so far indicates that the compromise did not occur on our infrastructure, or that of our service provider. We are still looking into the root cause and the full timeline. What are we doing to fix & prevent this in the future? We are working with our External DNS platform vendor to investigate this issue further and identify if any other domains registered with us were affected. Our security and engineering teams are also working on a plan to prevent a similar issue from recurring in the future. We apologize for the inconvenience caused to our customers. If you are an iwantmyname customer and are facing any DNS issues please contact our support team: https://iwantmyname.com/support

This incident has been resolved. Thanks for your patience!

We've identified the cause of the issue and are working on a fix.

We are currently experiencing issues loading domain information. We're investigating this now and will let you know once a fix is in place.

This incident has been resolved.

Our upstream provider is under maintenance from 0700 UTC 2022-06-21. Domain search, order processing, and dashboard domain management will be affected. We should be back to normal by 1500 UTC: https://time.is/UTC

This incident has been resolved. Thanks for your patience!

We are currently experiencing system issues - please bear with us while our developers identify and fix!

This incident has been resolved.

Upstream work at Hexonet, our DNS reseller and service provider is finished and services are now operational

Our upstream provider is under maintenance from 0700 UTC. During this time, domain search, order processing, and domain management in the dashboard may be affected. We should be back to normal by 1100 UTC: https://time.is/UTC

This incident has been resolved.

Please be aware that Support availability will be limited over Easter weekend. Tickets can continue to be submitted via https://iwantmyname.com/support and will be actioned as soon as possible. Take care!

This incident has been resolved.

Deployment Complete - We're keeping an eye on things for now.

During the upcoming deployment site availability may be briefly affected ( 13:30 UTC - 14:00 UTC ) - Any customers experiencing issues should subscribe to updates via the status page for complete service restoration

This incident has been resolved.

The issue has been located and a fix implemented. We'll monitor for now to make sure all is well.

We are currently investigating SSL errors on the site as a result of a recent deployment. Update due shortly.

This incident has been resolved.

Our upstream provider has confirmed that live service will now not be affected

Our upstream provider is under maintenance. During this time, domain search, order processing, and domain management in the dashboard may be affected. We expect to be up and running by 1200 UTC: https://time.is/UTC

This incident has been resolved. Thank you for your patience!

We are currently experiencing slow loading times and 503 errors on our site. Our devs are looking into this, and we'll update as soon as we know more.

This incident has now been resolved. If you have any questions, please feel free to reach out!

We've had reports of a bug affecting domains being transferred to iwantmyname. We're investigating this and will let you know when we have an update.

This incident has been resolved.

We are continuing to investigate this issue.

Please be aware that two-factor authentication is currently not working and we are investigating the issue.

This maintenance window is now complete. Should you experience any further issues please contact our support teams via the usual channels.

From 2022-01-10 10:00 UTC to 2022-01-12 10:00 UTC we will be in a maintenance window to complete infrastructure upgrades. Services remain active, though there may some intermittency while DNS changes take effect.

This incident has been resolved.

Please be aware that our customer success team will be taking a well-deserved break during the holiday season, so support availability will be limited over this period. Here is the schedule, all times are in NZDT: https://time.is/New_Zealand 24 Dec - open until midday 25 Dec - CLOSED 26 Dec - CLOSED 27 Dec - CLOSED 28 Dec - open, limited support 29 Dec - open as usual 30 Dec - open as usual 31 Dec - open until midday 1 Jan - CLOSED 2 Jan - CLOSED 3 Jan - CLOSED 4 Jan - open, limited support 5 Jan - back to normal Take care!

This issue has now been resolved upstream. Thanks for your patience!

We're currently experiencing problems with our search and dashboard due to an outage at our upstream provider. We expect the outage to last until 10:30 pm (GMT) We'll let you know as soon as we're back up and running again. So sorry for the inconvenience!

This incident has been resolved.

We are continuing to investigate this issue.

Our domain search tool is now working, we are continuing to investigate the user dashboard.

We are currently investigating problems with our domain search and existing domains not displaying in your dashboard.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our maintenance window is now complete and the site has been restored. Please report any issues to our support folks via the usual methods.

We're working on some internal improvements for our server setup. Our website and customer dashboard will be down for about two hours while we undertake this maintenance, and we'll let you know when it's complete.

Our upstream provider has advised this issue has been mitigated. We will continue to keep an eye on things and provide an update if anything changes. Thanks for your patience!

All affected services have now been restored. We apologise for any inconvenience that may have been caused during this outage. We are working with one of our service providers to manage an ongoing attack against their network. If you are experiencing any further issues, please escalate a ticket to our team.

We're currently experiencing problems with our search and dashboard due to an outage at our upstream provider. We'll let you know as soon as we're back up and running again. So sorry for the inconvenience!

This incident has been resolved.

We can confirm that all affected services have now been restored. We apologise for any inconvenience that may have been caused during this outage. If you are experiencing any further issues, please escalate a ticket to our team.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating problems with our domain search and existing domains not displaying in your dashboard.

We've squashed the search bug. You can now resume your quest to find the perfect domain.

We are continuing to investigate this issue.

We are currently investigating problems with our domain search and why prices are not being returned

Our support form is (finally!) back up and running. Thanks so much for your patience!

We are currently experiencing issues with our support form. In the meantime, please email help@support.iwantmyname.com so we can assist.

This incident has been resolved. Thanks for your patience!

Our user dashboard is currently running slow. Our devs are investigating the issue, and we'll let you know once we have a resolution.

Our upstream provider has now completed their maintenance, and everything should be functioning as normal. Thanks for your patience!

Our upstream provider is currently undergoing maintenance. During this time, domain search, order processing, and domain management in the dashboard may be affected. We'll let you know when we're up and running again.

Search is back up and running. Thanks for your patience!

Our domain search is currently down, but the dev team is on it. We'll post an update once we've identified and fixed the problem.

This incident has been resolved.

We have degraded performance for the domain search due a denial of service attack, we're working to mitigate it over the weekend

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Due to maintenance with our payment service provider there may be delays or reduced service when taking payments until 4pm UTC

This incident has been resolved -- thanks for your patience!

We are currently experiencing an issue processing credit card updates. The issue has been identified and a fix is being implemented. We'll let you know when we're back up and running.

Our upstream payment processor is back online. Thank you for bearing with us.

Our payment processing gateway is experiencing issues at the moment. They are working to fix this as soon as possible and we'll provide an update as soon as this is resolved. Only order processing is affected, and the rest of the site is running fine.

We're back up and running again, thanks for your patience!

We are continuing to investigate this issue.

We are currently experiencing timeout issues with our dashboard. We are investigating the cause and will resolve as soon as we are able.

whoops! we're back, all the rabbits have been carefully returned to the warren. I repeat, we have saved *all* the bunnies. Rest up, keep healthy!

There is currently an outage affecting customer dashboards and our search functionality. Our developers are hard at work to identify a fix. We'll let you know as soon as we have an update.

Our upstream partner has completed their maintenance and our systems are all back to normal. Thanks for your patience!

Our upstream provider is currently undergoing maintenance. During this time, domain search, order processing, and domain management in the dashboard may be affected. We'll let you know when we're up and running again.

This incident has been resolved and cases sent during the outage will be answered shortly. Thanks for your patience!

We are currently experiencing issues receiving requests via our support form. While we investigate and fix, please contact us via email help@support.iwantmyname.com

This incident has now been resolved. Thanks for your patience!

We are continuing to work on a fix for this issue.

One of our upstream partners is experiencing problems which is preventing DNS changes from being made at this time. We'll let you know once the issue is resolved. Thanks for your patience!

we're back - the fox is out of the hen-house

We are continuing to investigate this issue.

One of our upstream partners is experiencing problems and it's preventing some dashboard functions and our search from working. We're leasing with our upstream provider to try and address this.

This incident has been resolved.

Once of our upstream providers is currently experiencing problems, which is preventing search, order processing, and possibly some admin-dashboard functions. We'll take this notice down once they're back up and running.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently having a timeout issue with the payment processor. This is affecting new registrations and adding or updating credit cards on accounts for Visa or Mastercard. (American Express is not affected.) We can register domains manually if the issue is urgent. Customers will need to contact our support team: https://iwantmyname.com/support

Systems are up and running again. Thanks for bearing with us, happy holidays!

We're working on a fix for domain search results being slower than usual. You may see single pages in your iwmn account to load a bit slower as well. Sorry for the inconvenience.

This incident has been resolved.

We need to take down the site briefly for routine maintenance. This should be about 30 minutes. I'd like to apologise for any inconvenience this causes you.

This incident has been resolved.

As part of routine maintenance, we'll need to shut down the site for a a short time. All services will be offline during this period. I apologize for any inconvenience this causes.