Is IT Glue Down Right Now? Check if there is a current outage ongoing.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

We will be undergoing planned database maintenance on May 25th, 2025 between 04:00 am – 06:00 am EST in our North American Data Center.  IT Glue and MyGlue will be unavailable for 15 mins during this time.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue. We will provide further details here as soon as we can.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app or a longer than usual load time. We will provide further details here as soon as we can. Region: North America Applications: Web App

This incident has been resolved.

A fix has been implemented and we are currently monitoring the performance. Thank you for your patience as we continue to monitor.

We are continuing to work on a fix for this issue. Thank you for your patience as we work behind the scenes.

We are investigating degraded performance in IT Glue for our partners in our North American DC. You may see delays or errors when accessing pages. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved. Thank you for your patience.

A fix has been implemented and we are currently monitoring the performance. Thank you for your patience as we continue to monitor.

We continue to investigate and address the degraded performance currently seen in the application. We apologize for the inconvenience caused.

We are investigating performance issues that prevents access to IT Glue for our customers in the North American datacenter. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved.

Full application functionality has been restored as we continue to monitor performance.

Users can access IT Glue again without the search functionality as we continue to fix and restore full application operations. Thank you for your patience.

The issue has been identified and a fix is being implemented.

We are investigating reports of 502 Bad Gateway errors that prevent access to IT Glue in our European Data Center. We will provide further details here as soon as we can. Region: Europe Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved.

A fix has been applied and users are able to access the application again, as we continue to monitor performance. We will update once this is fully resolved or have more information to share.

We are continuing to work on a fix for this issue. We will provide an update as soon as we have one to share.

We are investigating reports of 502 Bad Gateway errors upon accessing IT Glue in our North American DC. You may see the errors on certain pages in the app or when accessing the platform . We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved.

A fix has been implemented and we are currently monitoring the results. Users will be able to Log In with KaseyaOne.

We have identified an issue with IT Glue customers logging in to IT Glue using Log In with KaseyaOne and are working diligently to resolve. IT Glue local login is unaffected and we recommend logging in via IT Glue local credentials as we resolve this issue. We will update you once we have more information.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

We are seeing performance levels improve as we continue to monitor.

We are investigating performance and logging-in issues that may prevent access to IT Glue for some of our partners in our Australian Datacenter. You may see 403 Forbidden Error pages on certain pages in the app. We will provide further details here as soon as we can. Region: Australia Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved. Thank you for your patience as we worked hard behind the scenes.

An issue has been identified with the IT Glue module in KaseyaOne. We are currently working to address this. Clicking the module will bring users to a 404 page in IT Glue. To access IT Glue, users will need to navigate to their local IT Glue login page and either log in using local IT Glue credentials or use the "Log in with KaseyaOne" button on the IT Glue login page. Please clear any browser cache before performing this step or try an incognito/private browser window.

This incident has been resolved.

A fix has been implemented, we are currently monitoring and seeing an improvement in response times in the application including passwords. We will have more updates for our customers as they become available.

The issue has been identified and we are currently working on a fix. We will share more information as soon as we have them.

We are investigating performance issues that may prevent access to IT Glue passwords and other pages for some of our partners. You may see error pages upon accessing them. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved. Thank you for your patience as we worked hard behind the scenes.

A fix has been implemented and we are currently monitoring performance of the IT Glue application. Users will be able to access the application again.

The issue has been identified and we are working on a fix. Users will be getting a 502 Bad Gateway error when accessing the application.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved.

A fix has been implemented and we are currently monitoring the results. Users can access the application again.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: Europe Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved. Thank you for your patience as we worked hard behind the scenes.

A fix has been implemented and we are currently monitoring results. Users should be able to access the app again without errors.

The issue has been identified and a fix is being implemented. We will have further updated here shortly. Thank you for your patience as we work to get service restored.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident is now resolved. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

We are investigating performance issues that may prevent access to IT Glue for some of our partners in our Australia datacenter. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: Australia Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved.

A fix has been implemented and we are currently monitoring the results.

We are investigating performance issues that may prevent access to IT Glue for some of our partners from the Australia region and data center. You may see a blank page when accessing the app. We will provide further details here as soon as we can. Region: Australia Applications: Web App, Mobile App, Chrome Extension

This incident is now resolved. Thank you for your patience as we worked to get this addressed.

A fix has been implemented and we are monitoring results.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app or accessing some assets. We will provide further details here as soon as we can. Region: Australia Applications: Web App

This incident is now resolved. Thank you for your patience as our team worked behind the scenes to address this.

A fix has been implemented and we are currently monitoring the results.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app or pages not load with all elements. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved.

Thank you for your patience as we restore your IT Glue data as quickly and safely as possible. All IT Glue data before 11:30pm PST on January 18th was successfully restored on January 19th, and all passwords and documents stored between 11:30pm PST on January 18th and 9:00am PST on January 19th were successfully restored on January 20th. For all other IT Glue assets, please continue to use your IT Glue Integrations and open API to automatically sync and update your IT Glue information. In the rare exception that you still have some IT Glue assets or information that have not been recovered, please contact IT Glue support at support@itglue.com with detailed information of the IT Glue data not yet recovered. Our support team will work with you to safely recover your data with minimal duplications. We thank you for your patience and understanding.

Thank you for your patience as we restore your IT Glue data as quickly and safely as possible. All IT Glue data before 11:30pm PST on January 18th was successfully restored on January 19th, and all passwords and documents stored between 11:30pm PST on January 18th and 9:00am PST on January 19th were successfully restored on January 20th.

Thank you for your patience while we restore your IT Glue data as quickly and safely as possible. We wanted to provide you an update on the data restoration progress and the read-only banner. Data Restoration Progress: All passwords have now been restored and we are currently working on restoring your documents. Document restoration will happen in 3 phases. Document folders are currently being restored, files will follow shortly, and finally documents. We expect that all documents will be restored by 5pm EST on Friday, January 20th. Please note, restored documents/files/folders will appear as duplicates in IT Glue as “name.docx RESTORED”. This will allow you to further track down changes and then delete the outdated duplicate. Read-only Banner: In addition, to address the issue with the read-only banner that some users have observed sporadically today, we will be restarting the web servers tonight, starting at 6pm PST / 9pm EST. This process should take about 90 minutes and you can continue your IT Glue operations as usual, but some users may be logged out and will have to re-log in to the app. We expect no other customer impact. As a reminder, you can now continue your operations as usual and can store, view and edit IT Glue information. We thank you for your patience.

Some users may have observed a read-only maintenance banner in the app today. Please be advised that is unintentional and likely due to browser cache and/or cookies. Please clear all cache and cookies from your browser or try a private/incognito window, and you should not see the banner anymore and continue your IT Glue operations as usual. If you still do, please report it to our Support team. We are still working diligently to restore documents, files and folders. We thank you for your patience and want to assure you that we are committed to restoring the data as quickly and safely as possible.

All passwords have been restored and we are currently in the process of restoring documents. As a reminder, you can now continue your operations as usual and can store, view and edit IT Glue information. We thank you for your patience and want to assure you that we are committed to restoring the data as quickly and safely as possible. More updates will be shared as they become available.

New password records are in place now. Modified passwords are currently being restored and will be followed by documents. Our team is working continuously to restore the remaining data from January 18th, 2023. As a reminder, you can now continue your operations as usual and can store, view and edit IT Glue information. We thank you for your patience and want to assure you that we are committed to restoring the data as quickly and safely as possible.

Our team is working continuously to restore the remaining data from January 18th, 2023. Passwords are currently being restored and will be followed by documents. We will provide another update at 4:00 pm PST. You can now continue your operations as usual and can store, view and edit IT Glue information. We thank you for your patience and want to assure you that we are committed to restoring the data as quickly and safely as possible.

IT Glue is no longer in read-only mode. Users will be able to resume normal operations. All data from yesterday, January 17th 2023, up to January 18th, 2023 2:30 am Eastern, has been restored as we continue to restore the remaining data from January 18th, 2023. Thank you for your patience as we work diligently to restore all data for affected customers. Updated details will be shared as they become available.

After receiving reports of data loss from some customers due to the database maintenance we performed overnight we have put IT Glue in read-only mode to restore lost data. We thank you for your patience as we work to get the data to restore done, which is currently in progress. We may have a period of 5- 10 minutes of downtime as we perform this operation and users may see a 502 Bad Gateway error. More updates will be shared once available.

We are undergoing emergency database maintenance currently to resolve an issue some customers are experiencing. We anticipate the process to take one hour from now. More updates will be shared here as they become available. To help minimize interruption to business, IT Glue and MyGlue will be available in Read-Only mode most of this time to our North American Datacenter customers.
 We may have a period of 5- 10 minutes of downtime as we perform this emergency maintenance When in this mode, a maintenance banner will be displayed across the browser interface, content modification will be disabled for all users and any API call to create, update or delete resources will return an error code: HTTP 503 - “Read-Only mode” Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved. Thank you for your patience as we worked hard behind the scenes.

We are currently monitoring the results of the applied fix as app performance is restored.

The issue has been identified and a fix put in place. We are starting to see performance return to normal. We will have further updates as soon as we can.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved, we will continue to monitor performance.

A fix has been implemented and we are currently monitoring app performance after seeing an improved performance. We thank you for your patience as we continue to monitor.

We have identified the issue and are currently working on a fix. Some users may see delays in Sync times and delays in transactions like document copy/moves, runbooks and exports

We are investigating performance issues that may prevent access to IT Glue features for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America, Europe, Australia Applications: Web App, Mobile App, Chrome Extension

This incident has been resolved, we will continue to monitor performance.

We are currently monitoring app performance after seeing improved performance. We thank you for your patience as we continue to monitor.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance.

Incident is now resolved. We will continue to monitor performance.

We have implemented changes to address the underlying issue and are currently monitoring the results. We are seeing performance improvements as we move towards a full resolution. We will have more updates soon. Thank you for your patience.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see 502/500 error pages on certain pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Full functionality of Recent Items has been restored. Thank you.

Performance issues with IT Glue Recent Items on April 8th were observed. Therefore, we had to make a difficult decision to temporarily disable it. Over the last few weeks, our engineering team has made significant optimizations to the performance of Recent Items. And at the same time, we are continuously evolving our database architecture to provide additional redundancy through active-active clustered replicas in addition to our existing high availability design to strive for 100% uptime. While optimizing the performance of Recent Items is independent of the evolution of the database architecture, we decided to ensure some of the key milestones are met before turning back on Recent Items. We chose this most conservative path, out of an abundance of caution, to ensure there’s no service disruption to your business. Recent Items are expected to be back within this week. We appreciate your continued patience and support.

Activity Logs are now working as we continue to work on the fix that would restore Recent Items functionality. Thank you for your patience.

Our investigation suggests that app performance has been negatively impacted by the running of Recent Items throughout IT Glue. We have had to make the tough decision to temporarily disable this feature while we work on a fix. This affects our North America Datacenter only. You will also see no Activity Logs written as we work on the fix, but rest assured all your activities are logged on the back end and will be available in the user interface once fixed. Users should be able to access the application at this point. We will share more information as we have them. Thank you for your patience.

We continue to investigate and monitor the 502 Bad Gateway errors that users are experiencing while accessing the application again. We hope to have more information soon for you. Thank you for your patience.

We are seeing recovery where users should be able to access the application again. Some users may see slowness or delays in the app as we continue to monitor and action as necessary. Thank you for your patience.

We are investigating an issue that prevents access to IT Glue in our North American Data Center. You may see 502 Bad Gateway or other error pages on accessing the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance. Thank you for your patience.

We have implemented changes to address the underlying issue and are currently monitoring results. We are seeing performance improve as we move towards a full resolution. We will have more updates soon. Thank you for your patience.

We are investigating an issue that prevents access to IT Glue in our North American Data Center. You may see 502 Bad Gateway or other error pages on accessing the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

The IT Glue application has resumed normal operation. Incident is now resolved. We will continue to monitor performance. Thank you for your patience as we worked hard behind the scenes.

We have implemented changes to address the underlying issue and are currently monitoring results. We are seeing performance improve as we move towards a full resolution. We will have more updates soon. Thank you for your patience.

We’re still actively investigating this issue. We’re on the case and will provide another update once we have more details to share. We’re sorry for the inconvenience.

We are investigating reports of a resurgence of the earlier issue that prevents access to IT Glue in our North American Data Center. You may see 502 Bad Gateway or other error pages on accessing the app. We will provide further details here as soon as we can, thank you for your patience. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance. Thank you for your patience as we keep working hard behind the scenes.

Users will be able to access IT Glue at this point as we move towards a full resolution. Some users may see intermittent errors accessing the app. Thank you for your patience as we continue to monitor and address as required. We will have more updates soon.

We are continuing our work on a fix to restore full app functionality diligently. Some partners may see intermittent errors at this point. We apologise for the inconvenience caused due to this service interruption.

We have identified the issue and are working on a fix.

We are investigating an issue that prevents access to IT Glue in our North American Data Center. You may see 502 Bad Gateway or other error pages on accessing the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance.

We are monitoring performance as we see improvement in the app.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see 502 Bad Gateway error pages on certain pages in the app or general slowness. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Maintenance work is now completed. Full functionality returned to all parts of the Application.

Due to internal AWS database actions taking longer than expected, the maintenance time has been extended by another hour. Now expected to complete at 11pm EST

We are continuing to monitor for any further issues.

It has been necessary to extend the planned database maintenance between 7:00PM and 10:00PM EST. All data is accessible in Read Only mode, and editing will not be possible until after the window is complete.

AWS has confirmed that the issues have been resolved on their end, as such we are also not receiving any further reports or errors. This incident is now considered resolved. Thank you.

Initial investigation shows AWS has been having internet connectivity issues in multiple regions that is now in the process of being resolved by their team. As a result, we are seeing app accessibility return back to normal. We will continue to monitor till full resolution. Thank you for your patience.

We are investigating reports of issues that may prevent access to IT Glue for some of our partners. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance. Thank you for your patience as we worked hard behind the scenes.

A fix has been implemented. Users will be able to access IT Glue at this point as we move towards a full resolution. Thank you for your patience as we continue to monitor and address as required.

The issue has been identified as we continue to investigate further. We will have more updates here as we have them.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. You may see error 502 Bad Gateway in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance.

Users can access the IT Glue application again. We have identified the issue and are monitoring. Thank you for your patience.

We are investigating reports of 502 Gateway Timeout errors that may prevent access to IT Glue in our North American Data Center. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance. Thank you for your patience as we worked hard behind the scenes.

Incident is now resolved. We will continue to monitor performance. Thank you for your patience as we worked hard behind the scenes.

Users should experience normal performance at this time. We are currently monitoring performance levels closely.

App accessibility is back but some users may be seeing degraded performance and/or HTTP errors accessing some asset pages. Thank you for your patience as we continue to work diligently to address this.

We are continuing to work on the fix for this issue.

The issue has been identified and a fix is currently being implemented. We will share more updates as soon as we have them.

We are investigating reports of 502 Gateway Timeout errors that may prevent access to IT Glue in our North American Data Center. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance. Thank you for your patience as we worked hard behind the scenes.

The issue has been identified, we are currently applying a fix and monitoring.

We are investigating reports of 502 Gateway Timeout errors that may prevent access to IT Glue in our North American Data Center. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. We will continue to monitor performance. Thank you for your patience as we worked hard behind the scenes.

A fix has been implemented and we are currently monitoring for any errors. Users will be able to access IT Glue at this point. Thank you for your patience as we continue to monitor.

The issue has been identified and a fix is being implemented. Thank you for your patience.

We are investigating reports of 504 Gateway Timeout errors that may prevent access to IT Glue in our North American Data Center. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Incident is now resolved. The IT Glue application has resumed normal operation. 
We will continue to monitor performance. Thank you for your patience as we worked hard behind the scenes.

We are currently monitoring performance levels closely. Users should experience normal performance at this time.

A fix has been implemented. App accessibility is back. Some users may experience slowness in the app at this point. We will provide further details as soon as we can. Thank you for your patience.

The issue has been identified and we are performing actions to fix this. Thank you for your patience.

We are investigating an issue that may prevent access to IT Glue. You may see an error - 502 Bad Gateway. We will provide further details here as soon as we can. Thank you for your patience. Region: North America Applications: Web App, Mobile App, Chrome Extension

The IT Glue Application has resumed normal operation. Incident is now resolved. We will continue to monitor performance. Thank you for your patience.

A fix has been implemented. The app is accessible again and the errors have gone down. We are monitoring results closely. Thank you for your patience.

We have identified an issue that may prevent access to IT Glue for some of our North American Data Center partners. You may be seeing a 504 Gateway Time-out error or an error 500 page while accessing some pages in the app. We will provide further details here as soon as we can. Region: North America Applications: Web App, Mobile App, Chrome Extension

Monitoring is now complete. We expect any minor delays or slowness, that you may be observing, to catch up in the next couple of hours. Please reach out to support@itglue.com if you notice any issues. Thank you for your continued partnership with IT Glue.

We are continuing to monitor for further issues.

A fix has been implemented. App accessibility is back. We are monitoring results. Some users may experience slowness in the app at this point. Thank you for your patience.

The issue has been identified. Thank you for your patience. More updates to follow soon.

We are investigating an issue that is preventing access to IT Glue for some of our partners You may be getting an error: 502 Bad Gateway Region: North America

This incident has been resolved. We are no longer seeing the errors and the app has been restored to full functionality. Thank you for your patience while we worked on this.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

Issue has been identified. We are continuing to investigate.

We are investigating errors when viewing assets and navigating to certain pages in IT Glue. Some users are receiving error messages: "Request has been terminated ..." We will provide more updates as we have them. This seems to be affecting NA partners only.

Incident resolved. We will continue to monitor performance.

A fix has been implemented and we are currently monitoring the performance. Thank you for your patience.

The issue has been identified and we are working on a fix. Thank you for your patience. We will provide updates as we have them.

We are continuing to investigate this issue.

We are investigating reports from some of our partners that access to the IT Glue platform is unavailable in the North America region. We will provide updates here as we have them. Thank you for your patience. Region: North America Applications: Web App, Mobile App, Chrome Extension

The IT Glue Application has resumed normal operation, Incident resolved. We will continue to monitor performance.

A fix has been implemented and we are currently monitoring the results and performance.

We are investigating some performance issues presently, that may prevent access to IT Glue for some of our partners.

IT Glue application has resumed normal operation. Incident resolved. We will continue to monitor performance.

We are continuing to monitor for any further issues.

IT Glue application has now resumed normal operation. We are going to monitor performance.

We are investigating performance issues at the moment, that may prevent access to IT Glue for some of our partners.

The IT Glue Application has resumed normal operation, Incident resolved. We will continue to monitor performance.

IT Glue application has now resumed normal operation. We are going to monitor performance.

We are investigating performance issues at the moment, that may prevent access to IT Glue for some of our partners.

IT Glue application has resumed normal operation. Incident resolved. We will continue to monitor performance.

A fix has been implemented and we are monitoring the results.

We are investigating performance issues that may prevent access to certain IT Glue assets and features for some of our partners.

IT Glue application has resumed normal operation. Incident resolved. We will continue to monitor performance.

We are investigating performance issues at the moment, that may prevent access to IT Glue for some of our partners.

We are pleased to say the issue has been resolved.

Response times are back to normal performance levels. We are currently monitoring.

The issue has been identified and our DevOps team are working diligently on a resolution.

We are investigating performance issues that may prevent access to certain IT Glue assets and features for some of our partners. Region: North America Applications: Web App, Mobile App, Chrome Extension, Search

We are pleased to say the issue has been resolved.

Response times while reading password assets is back to normal performance levels. We will continue to monitor performance.

We are investigating performance issues affecting reading password assets. Some users are receiving error messages: "Request has been terminated ..." Region: North America Applications: IT Glue and My Glue, Web App, Mobile App, Chrome Extension

In the last 60 mins all performance levels are confirmed normal. During the monitoring of this issue two different fixes were applied. There have been no further reports from our partners during the last hour, all monitored levels are reporting normal.

We are no longer seeing performance issues after the implementation of our previous fix. We will continue to monitor the results.

We are still continuing to investigate this issue.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

We are investigating performance issues that may prevent access to IT Glue for some of our partners. Region: Europe Applications: Web App, Mobile App, Chrome Extension

IT Glue application has resumed normal operation. Incident resolved. We will continue to monitor performance.

We are investigating performance issues at the moment, that may prevent access to IT Glue for some of our partners.

IT Glue application has resumed normal operation. Incident resolved. We will continue to monitor performance.

We are investigating performance issues at the moment, that may prevent access to IT Glue for some of our partners.

Production memory reached critical capacity after some application processes failed to connect to a core database, and memory was not released cleanly. We have made alterations to the frequency of open connections, designed an initial task to reset connections regularly, and increased our alerting levels to ensure no re-occurrence of this incident.

IT Glue application has resumed normal operation. Incident resolved. We will continue to monitor performance.

We are continuing to investigate this issue.

We are investigating performance issues at the moment, that may prevent access to IT Glue for some of our partners.