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Last checked 2025-06-14T13:49:51.332Z from IPVanish's official status page

Historical record of incidents for IPVanish

Jun 13, 2025

Report: "Service Impacting Issue for the Athens"

Last update 2025-06-13T09:56:45.035Z

investigating2025-06-13T09:56:45.032Z

We are currently investigating reports of a service-impacting issue for the Athens.

Jun 4, 2025

Report: "Salt Lake City, Utah"

Last update 2025-06-04T15:42:51.535Z

resolved2025-06-04T15:42:51.518Z

This incident has been resolved.

investigating2025-06-04T15:42:05.630Z

We are continuing to investigate this issue.

investigating2025-06-04T11:15:54.326Z

We are currently investigating this issue.

Report: "Salt Lake City, Utah"

Last update 2025-06-04T11:15:00.000Z

Investigating2025-06-04T11:15:00.000Z

We are currently investigating this issue.

Jun 2, 2025

Report: "Service-Impacting Issue Affecting WireGuard"

Last update 2025-06-02T17:24:10.449Z

resolved2025-06-02T17:24:10.429Z

This incident has been resolved.

monitoring2025-06-02T12:41:45.312Z

A fix has been implemented and we are monitoring the results.

investigating2025-06-02T10:22:10.008Z

We are currently investigating a service impacting issue to Wireguard.

Report: "Service-Impacting Issue Affecting WireGuard"

Last update 2025-06-02T12:24:00.000Z

Resolved2025-06-02T12:24:00.000Z

This incident has been resolved.

Monitoring2025-06-02T07:41:00.000Z

A fix has been implemented and we are monitoring the results.

Investigating2025-06-02T05:22:00.000Z

We are currently investigating a service impacting issue to Wireguard.

Report: "Cairo, Egypt Partial Outage"

Last update 2025-06-02T07:43:29.382Z

resolved2025-06-02T07:43:29.365Z

This incident has been resolved.

investigating2025-06-02T04:14:16.136Z

We have a partial outage in Cairo and are currently looking into the issue. There are 2 servers at this location, and one of them isn’t available at the moment in the APP.

Report: "Asuncion, Paraguay Maintenance"

Last update 2025-06-02T07:42:00.000Z

Completed2025-06-02T07:42:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-06T01:01:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-04-28T12:04:00.000Z

Asuncion, Paraguay Maintenance

Report: "Cairo, Egypt Partial Outage"

Last update 2025-06-02T02:43:00.000Z

Resolved2025-06-02T02:43:00.000Z

This incident has been resolved.

Investigating2025-06-01T23:14:00.000Z

We have a partial outage in Cairo and are currently looking into the issue.There are 2 servers at this location, and one of them isn’t available at the moment in the APP.

Jun 1, 2025

Report: "Saint Helier Maintenance Updates"

Last update 2025-06-01T01:00:00.000Z

Completed2025-06-01T01:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-31T22:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-05-23T23:05:00.000Z

Event start updated to 2025-06-01 03:00:00Event end updated to 2025-06-01 06:00:00

Scheduled2025-05-16T21:44:00.000Z

Saint Helier Maintenance Updates

May 31, 2025

Report: "Vaduz Liechtenstein Maintenance Updates"

Last update 2025-05-31T01:40:00.000Z

Completed2025-05-31T01:40:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-31T01:37:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-31T01:37:00.000Z

Event end updated to 2025-05-31 06:40:00

In progress2025-05-31T00:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-05-23T23:02:00.000Z

Event start updated to 2025-05-31 05:00:00Event end updated to 2025-05-31 07:00:00

Scheduled2025-05-16T03:25:00.000Z

Vaduz Liechtenstein Maintenance Updates

May 30, 2025

Report: "Kansas Maintenance Updates"

Last update 2025-05-30T08:30:00.000Z

Completed2025-05-30T08:30:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-30T07:50:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-30T07:49:00.000Z

Event end updated to 2025-05-30 13:30:00

In progress2025-05-30T05:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-05-26T06:46:00.000Z

Event end updated to 2025-05-30 13:00:00

Update2025-05-26T05:47:00.000Z

Event start updated to 2025-05-30 10:00:00Event end updated to 2025-05-30 14:00:00

Scheduled2025-05-19T09:37:00.000Z

Kansas Maintenance Updates

Report: "Amsterdam Maintenance - April 23"

Last update 2025-05-30T04:00:00.000Z

Completed2025-05-30T04:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-29T18:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-04-29T20:20:00.000Z

DataPacket is performing maintenance in Amsterdam.

Report: "Quito - Maintenance Updates"

Last update 2025-05-30T02:30:00.000Z

Completed2025-05-30T02:30:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-30T00:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-05-23T23:04:00.000Z

Event start updated to 2025-05-30 05:00:00Event end updated to 2025-05-30 07:30:00

Scheduled2025-05-16T22:21:00.000Z

Quito - Maintenance Updates

May 29, 2025

Report: "Vancouver Maintenance Updates"

Last update 2025-05-29T10:00:00.000Z

Completed2025-05-29T10:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-29T08:51:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-29T08:50:00.000Z

Event end updated to 2025-05-29 15:00:00

In progress2025-05-29T06:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-05-27T04:26:00.000Z

Event start updated to 2025-05-29 11:00:00Event end updated to 2025-05-29 14:00:00

Scheduled2025-05-19T10:46:00.000Z

Vancouver Maintenance Updates

Report: "Zagreb, Croatia Maintenance Updates"

Last update 2025-05-29T03:00:00.000Z

Completed2025-05-29T03:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-28T23:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-20T15:14:00.000Z

Zagreb, Croatia Maintenance Updates

Report: "London Maintenance 29 May"

Last update 2025-05-29T03:00:00.000Z

Completed2025-05-29T03:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-28T20:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-27T10:08:00.000Z

Upstream provider is performing maintenance. Some servers may not be available during this window.

Report: "Zurich, Switzerland Maintenance Updates"

Last update 2025-05-29T02:00:00.000Z

Completed2025-05-29T02:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-28T21:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-20T15:12:00.000Z

Zurich, Switzerland Maintenance Updates

May 28, 2025

Report: "Virtual Locations Skopje, Podgorica Maintenance Updates"

Last update 2025-05-28T22:00:00.000Z

Completed2025-05-28T22:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-28T20:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-20T09:02:00.000Z

Maintenance Updates

Report: "Sofia, Bulgaria Maintenance Updates"

Last update 2025-05-28T04:00:00.000Z

Completed2025-05-28T04:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-27T22:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-20T15:07:00.000Z

Sofia, Bulgaria Maintenance Updates

Report: "Virtual Locations San Juan, Port-au-Prince Maintenance Updates"

Last update 2025-05-28T00:00:00.000Z

Completed2025-05-28T00:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-27T22:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-19T14:14:00.000Z

Maintenance Updates

May 27, 2025

Report: "India Maintenance Updates"

Last update 2025-05-27T23:00:00.000Z

Completed2025-05-27T23:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-27T19:01:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-05-19T14:08:00.000Z

Event start updated to 2025-05-28 00:01:00Event end updated to 2025-05-28 04:00:00

Scheduled2025-05-19T14:07:00.000Z

India Maintenance Updates

May 23, 2025

Report: "Toronto Maintenance Updates"

Last update 2025-05-23T09:00:00.000Z

Completed2025-05-23T09:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-23T05:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-05-19T10:31:00.000Z

Event end updated to 2025-05-23 14:00:00

Scheduled2025-05-16T12:22:00.000Z

Toronto Maintenance Updates

May 21, 2025

Report: "Johannesburg maintenance"

Last update 2025-05-21T23:00:00.000Z

Completed2025-05-21T23:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-21T21:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-21T20:59:00.000Z

Johannesburg maintenance

Report: "Seattle Maintenance Updates"

Last update 2025-05-21T09:00:00.000Z

Completed2025-05-21T09:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-21T07:56:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-21T07:56:00.000Z

Event end updated to 2025-05-21 14:00:00

In progress2025-05-21T05:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-05-19T10:30:00.000Z

Event start updated to 2025-05-21 10:00:00

Scheduled2025-05-14T05:30:00.000Z

Seattle Maintenance Updates

May 20, 2025

Report: "Athens Maintenance"

Last update 2025-05-20T23:00:00.000Z

Completed2025-05-20T23:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-20T21:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-20T18:52:00.000Z

Athens Maintenance

Report: "Osaka Maintenance Updates"

Last update 2025-05-20T20:00:00.000Z

Completed2025-05-20T20:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-20T16:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-15T16:53:00.000Z

Osaka Maintenance Updates

May 16, 2025

Report: "Helsinki, Finland."

Last update 2025-05-16T20:58:25.358Z

resolved2025-05-16T20:58:25.339Z

This incident has been resolved.

investigating2025-05-16T17:13:14.449Z

We are currently investigating a potential service-impacting situation for Helsinki, Finland. There is intermittent packet loss at this location that is affecting connections to some of the servers.

May 14, 2025

Report: "Potential service impacting issue in Paris, France."

Last update 2025-05-14T19:39:27.939Z

resolved2025-05-14T19:39:27.923Z

This incident has been resolved.

investigating2025-05-14T00:47:24.052Z

We are currently investigating a potential service impacting issue in Paris, France. Some servers may be unavailable during this time.

Report: "Potential service impacting issue in St. Heller, Jersey."

Last update 2025-05-14T19:38:42.566Z

resolved2025-05-14T19:38:42.546Z

This incident has been resolved.

investigating2025-05-14T01:04:47.879Z

We are currently investigating a potential service impacting issue in St. Heller, Jersey.

Apr 29, 2025

Report: "MAD - Madrid, Spain"

Last update 2025-04-29T06:16:01.491Z

resolved2025-04-29T06:16:01.469Z

This incident has been resolved.

identified2025-04-28T16:41:30.328Z

We have confirmed an outage that is affecting connections to the Madrid servers.

Apr 27, 2025

Report: "LON, GLA, MAN - London, Glasgow and Manchester, United Kingdom"

Last update 2025-04-27T16:36:52.157Z

resolved2025-04-27T16:36:52.140Z

This incident has been resolved.

investigating2025-04-26T11:19:10.000Z

We are currently investigating a potential service impacting situation in these locations.

Report: "RKV - Reykjavik, Iceland"

Last update 2025-04-27T14:19:28.934Z

resolved2025-04-27T14:19:28.918Z

This incident has been resolved.

investigating2025-04-26T11:47:47.445Z

We are currently investigating a potential service impacting situation in this location.

Apr 19, 2025

Report: "CVG, DTW, STL - Cincinnati, Detroit and St. Louis, USA"

Last update 2025-04-19T22:00:09.167Z

resolved2025-04-19T22:00:09.153Z

This incident has been resolved

investigating2025-04-19T06:48:58.663Z

We are currently investigating a service impacting situation that is affecting connections to the servers at these locations.

Apr 16, 2025

Report: "Potential service impacting situation for Lisbon, Portugal."

Last update 2025-04-16T05:23:29.647Z

resolved2025-04-16T05:23:29.630Z

We have received no further reports of this issue.

investigating2025-04-15T22:55:22.480Z

We are currently investigating a potential service impacting situation for Lisbon, Portugal. Some servers may be unavailable during this time.

Apr 6, 2025

Report: "Service impacting situation for Glasgow"

Last update 2025-04-06T07:30:29.048Z

resolved2025-04-06T07:30:29.033Z

This incident has been resolved.

investigating2025-04-06T02:15:28.889Z

We are currently investigating a service impacting situation for Glasgow that is affecting some of the systems. There is a partial outage at this location that is affecting connections to some of the servers.

Apr 1, 2025

Report: "Potential service impacting situation for Helsinki, Finland"

Last update 2025-04-01T07:12:55.758Z

resolved2025-04-01T07:12:55.736Z

This incident has been resolved.

investigating2025-04-01T05:05:05.166Z

We are currently investigating a potential service impacting situation for Helsinki, Finland. There is partial outage at this location that is affecting connections to some of the servers.

Mar 7, 2025

Report: "Service impacting issue with Jeddah, Ulaanbaatar and Thimphu"

Last update 2025-03-07T10:09:30.523Z

resolved2025-03-07T10:09:30.507Z

This incident has been resolved.

investigating2025-03-07T03:35:47.062Z

There is a service impacting issue with Jeddah, Ulaanbaatar and Thimphu. We are currently looking into the issue

Mar 5, 2025

Report: "We are currently investigating a service impacting issue"

Last update 2025-03-05T21:19:41.882Z

resolved2025-03-05T21:19:41.865Z

This incident has been resolved.

identified2025-03-05T16:50:43.905Z

The issue has been identified and a fix is being implemented.

investigating2025-03-05T16:42:25.606Z

We are investigating a service impacting issue in the following locations: San Jose, United States San Francisco, United States Panama City - Virtual, Panama Quito - Virtual, Ecuador We are working diligently to resolve this. You may experience packet loss or drop in connection while we work to resolve this.

Mar 2, 2025

Report: "There is a service impacting issue with SJC ( San Jose, California)"

Last update 2025-03-02T06:33:28.504Z

resolved2025-03-02T06:33:28.486Z

This incident has been resolved.

investigating2025-03-02T01:38:41.366Z

We are currently looking into the packet loss that is affecting connections with these locations.

Report: "There is a service impacting issue with UIO ( Quito, Equador)"

Last update 2025-03-02T06:33:16.652Z

resolved2025-03-02T06:33:16.633Z

This incident has been resolved.

investigating2025-03-02T01:39:17.074Z

We are currently looking into the packet loss that is affecting connections with these locations.

Mar 1, 2025

Report: "Packet loss with the Montevideo location"

Last update 2025-03-01T06:06:12.704Z

resolved2025-03-01T06:06:12.675Z

This incident has been resolved.

investigating2025-03-01T02:36:36.838Z

We are experiencing packet loss with the Montevideo location that may affect VPN connections. Currently looking into the issue

Report: "Service affecting issue with the Buenos Aires location"

Last update 2025-03-01T06:05:39.930Z

resolved2025-03-01T06:05:39.916Z

This incident has been resolved.

investigating2025-03-01T02:37:56.167Z

We are experiencing a service affecting issue with the Buenos Aires location . Currently looking into the issue

Feb 28, 2025

Report: "RKV - Reykjavik, Iceland"

Last update 2025-02-28T19:07:00.827Z

resolved2025-02-28T19:07:00.802Z

This incident has been resolved.

investigating2025-02-28T06:38:59.950Z

We are currently investigating a potential service impacting situation in this location.

Report: "Lagos Nigeria and Accra Ghana."

Last update 2025-02-28T16:34:16.316Z

resolved2025-02-28T16:34:16.292Z

This incident has been resolved.

investigating2025-02-28T09:47:12.182Z

We are experiencing packet loss at these locations and looking into the issue.

Feb 8, 2025

Report: "Packet loss out of Tirana, Albania"

Last update 2025-02-08T09:02:24.041Z

resolved2025-02-08T09:02:24.025Z

This incident has been resolved.

investigating2025-02-08T04:12:41.604Z

We are experiencing packet loss out of Tirana, Albania that is affecting connectivity at this location. Currently looking into the issue.

Jan 31, 2025

Report: "Reykjavik Iceland"

Last update 2025-01-31T13:58:15.758Z

resolved2025-01-31T13:58:15.744Z

This incident has been resolved.

investigating2025-01-31T04:40:03.446Z

We received an update from the provider: They are performing emergency maintenance on their network right now. They expect this to take at least two hours

investigating2025-01-31T04:35:37.595Z

We are experiencing packet loss out of Reykjavik Iceland that is affecting connectivity at this location. Currently looking into the issue.

Jan 27, 2025

Report: "TLV - Tel Aviv, AMM - Amman, BEY - Beirut, LCA - Larnaca"

Last update 2025-01-27T01:17:40.796Z

resolved2025-01-27T01:17:40.781Z

This incident has been resolved.

investigating2025-01-26T08:09:46.854Z

We are experiencing packet loss out of Tel Aviv between the US, which is affecting connections to the following locations: Amman, Beirut, Larnaca, and Tel Aviv.

Jan 23, 2025

Report: "YUL - Montreal, Quebec CA"

Last update 2025-01-23T16:21:20.071Z

resolved2025-01-23T16:21:20.054Z

This incident has been resolved.

investigating2025-01-23T11:53:57.050Z

We are currently experiencing issues in this location.

Jan 22, 2025

Report: "TIA - Tirana, Albania - Packet Loss"

Last update 2025-01-22T21:28:12.327Z

resolved2025-01-22T21:28:12.311Z

This incident has been resolved.

investigating2025-01-22T21:26:26.457Z

We are continuing to investigate this issue.

investigating2025-01-20T01:16:28.433Z

We are experiencing packet loss with Tirana, Albania at the moment. The servers in Tirana will be unavailable at times in the app. Currently looking into the issue.

Jan 21, 2025

Report: "[ISB] - [Islamabad], [Pakistan]"

Last update 2025-01-21T22:00:47.267Z

resolved2025-01-21T22:00:47.249Z

No further reports of this issue have been received.

investigating2025-01-21T02:08:21.444Z

We are currently investigating a potential service impacting situation in this location. Problem with upstream provider, provider is checking.

Jan 20, 2025

Report: "ISB - Islamabad - Packet loss"

Last update 2025-01-20T05:56:20.379Z

resolved2025-01-20T05:56:20.363Z

This incident has been resolved.

investigating2025-01-19T00:14:52.394Z

We are seeing service impacting packet loss with Islamabad Pakistan and are currently looking into the issue.

Jan 9, 2025

Report: "Buenos Aires, Argentina"

Last update 2025-01-09T01:35:37.083Z

resolved2025-01-09T01:35:37.063Z

We have received no further reports of this issue.

investigating2025-01-08T21:27:56.339Z

We are looking into issues with Buenos Aires, Argentina currently. No ETA on a fix currently.

Jan 1, 2025

Report: "Miami, Florida. Intermittent packet loss."

Last update 2025-01-01T06:47:16.560Z

resolved2025-01-01T06:47:16.544Z

This incident has been resolved.

investigating2025-01-01T05:03:08.931Z

We are currently investigating a potential service impacting situation for Miami, Florida. There is intermittent packet loss at this location that is affecting connections to some of the servers

Dec 13, 2024

Report: "Guatemala City - Guatemala"

Last update 2024-12-13T18:04:07.179Z

resolved2024-12-13T18:04:07.164Z

This incident has been resolved.

investigating2024-12-13T10:05:46.452Z

There is a hardware issue with the location. We do not have an expected time on when the severs will be back online, but will update the status as soon as we get new information.

Report: "Belize City - Belize"

Last update 2024-12-13T18:03:47.977Z

resolved2024-12-13T18:03:47.964Z

This incident has been resolved.

investigating2024-12-13T10:15:40.786Z

We are continuing to investigate this issue.

investigating2024-12-13T10:08:25.927Z

There is a hardware issue with the location. We do not have an expected time on when the severs will be back online, but will update the status as soon as we get new information.

Report: "Kingston - Jamaica"

Last update 2024-12-13T18:03:27.679Z

resolved2024-12-13T18:03:27.665Z

This incident has been resolved.

investigating2024-12-13T10:06:52.691Z

There is a hardware issue with the location. We do not have an expected time on when the severs will be back online, but will update the status as soon as we get new information.

Dec 10, 2024

Report: "[Vienna], [Austria]"

Last update 2024-12-10T11:08:20.718Z

resolved2024-12-10T11:08:20.705Z

This incident has been resolved.

investigating2024-12-10T02:30:06.102Z

We are currently investigating a potential service impacting situation in this location. There is intermittent packet loss at this location that is affecting connections to some of the servers

Dec 8, 2024

Report: "Ulaanbaatar"

Last update 2024-12-08T16:02:30.366Z

resolved2024-12-08T16:02:30.352Z

This incident has been resolved.

investigating2024-12-08T14:44:32.551Z

We are currently investigating a potential service impacting situation in Ulaanbaatar - Virtual.

Report: "Astana"

Last update 2024-12-08T16:02:14.647Z

resolved2024-12-08T16:02:14.630Z

This incident has been resolved.

investigating2024-12-08T14:45:43.708Z

We are currently investigating a potential service impacting situation in Astana - Virtual.

Report: "NRT - Tokyo, Japan"

Last update 2024-12-08T16:01:33.909Z

resolved2024-12-08T16:01:33.891Z

This incident has been resolved.

investigating2024-12-08T14:38:20.461Z

We are currently investigating a potential service impacting situation in this location. There is intermittent packet loss at this location that is affecting connections to some of the servers

Dec 6, 2024

Report: "TLV - Tel Aviv, IL"

Last update 2024-12-06T16:37:54.419Z

resolved2024-12-06T16:37:54.404Z

This incident has been resolved.

investigating2024-12-06T12:38:04.000Z

We are currently investigating a service impacting issue in Tel Aviv, Israel.

Report: "AMM - Amman, JO"

Last update 2024-12-06T16:37:45.852Z

resolved2024-12-06T16:37:45.838Z

This incident has been resolved.

investigating2024-12-06T12:55:45.000Z

We are currently investigating a service impacting issue in Amman - Virtual.

Report: "BEY - Beirut, LB"

Last update 2024-12-06T16:37:37.977Z

resolved2024-12-06T16:37:37.962Z

This incident has been resolved.

investigating2024-12-06T12:52:01.000Z

We are currently investigating a service impacting issue in Beirut - Virtual.

Report: "LCA - Larnaca, CY"

Last update 2024-12-06T16:37:25.094Z

resolved2024-12-06T16:37:25.075Z

This incident has been resolved.

investigating2024-12-06T12:53:48.000Z

We are currently investigating a service impacting issue in Larnaca - Virtual.

Nov 29, 2024

Report: "HEL - Helsinki, Finland - Intermittent Packet Loss"

Last update 2024-11-29T14:48:01.657Z

resolved2024-11-29T14:48:01.644Z

This incident has been resolved.

investigating2024-11-29T08:37:46.000Z

We are currently investigating a potential service impacting situation for Helsinki, Finland. There is intermittent packet loss at this location that is affecting connections to some of the servers.

Nov 28, 2024

Report: "ADL - Adelaide, Australia Intermittent Packet Loss"

Last update 2024-11-28T14:45:59.498Z

resolved2024-11-28T14:45:59.481Z

This incident has been resolved.

investigating2024-11-28T08:42:55.134Z

We are currently investigating a potential service-impacting situation for Adelaide, Australia. There is intermittent packet loss at this location that is affecting connections to some of the servers

Nov 26, 2024

Report: "EZE - Buenos Aires Argentina Network Performance"

Last update 2024-11-26T20:43:00.301Z

resolved2024-11-26T20:43:00.285Z

This incident has been resolved.

monitoring2024-11-20T20:17:12.294Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-15T14:33:10.686Z

We are currently investigating this issue.

monitoring2024-11-09T20:44:44.301Z

A fix has been implemented and we are monitoring the results.

identified2024-11-09T20:01:41.301Z

The issue has been identified and a fix is being implemented.

investigating2024-11-09T19:03:11.962Z

We are continuing to investigate this issue.

investigating2024-11-09T19:03:01.040Z

We are currently investigating a network issue in Buenos Aires that is causing poor speeds for some users.

Nov 25, 2024

Report: "MLA-Malta, Luqa, JED- Saudi Arabia, Jeddah, CAI- Egypt Cairo"

Last update 2024-11-25T17:23:55.341Z

resolved2024-11-25T17:23:55.324Z

This incident has been resolved.

investigating2024-11-09T19:01:49.222Z

We are continuing to investigate this issue.

investigating2024-11-06T22:43:57.108Z

We are currently investigating networking issues in the following Virtual Locations. They will be removed from production until issues are resolved. We do not currently have an estimate time of repair.

Nov 21, 2024

Report: "MEL - Melbourne, Australia"

Last update 2024-11-21T14:35:45.913Z

resolved2024-11-21T14:35:45.900Z

This incident has been resolved.

identified2024-07-08T11:15:06.184Z

We are awaiting a status update from our upstream provider. More information will be provided as soon as it becomes available.

investigating2024-07-07T17:55:52.991Z

We are currently investigating a potential service impacting situation in this location. There is partial outage at this location that is affecting connections to some of the servers.

Report: "ATH - Athens networking issues"

Last update 2024-11-21T13:53:18.483Z

resolved2024-11-21T13:53:18.470Z

This incident has been resolved.

identified2024-11-21T13:19:47.404Z

The issue has been identified and a fix is being implemented.

investigating2024-11-21T07:09:17.000Z

We are currently investigating a potential service impacting situation for Athens due to some networking issues after a maintenance.

Nov 3, 2024

Report: "TLV - Tel Aviv, IL"

Last update 2024-11-03T08:21:44.879Z

resolved2024-11-03T08:21:44.862Z

The packet loss we saw earlier has subsided over the last few hours and all of the servers are now available.

investigating2024-11-03T00:14:27.000Z

We are currently investigating a potential service impacting situation for Tel Aviv, IL. There is intermittent packet loss at this location that is affecting connections to some of the servers.

Oct 29, 2024

Report: "Manchester, UK"

Last update 2024-10-29T13:52:53.649Z

resolved2024-10-29T13:52:53.633Z

This incident has been resolved.

investigating2024-10-29T13:00:17.276Z

There are a small number of the VPN systems that are not responding. We are working with the upstream provider to get those back online.

investigating2024-10-28T23:04:04.886Z

We are currently investigating a potential service impacting situation for Manchester, UK. There is intermittent packet loss at this location that is affecting connections to some of the servers

Oct 21, 2024

Report: "ZAG - Zagreb, Croatia"

Last update 2024-10-21T18:51:25.415Z

resolved2024-10-21T18:51:25.395Z

The issue affecting this location has been resolved and we can confirm traffic has resumed.

investigating2024-10-21T13:35:39.000Z

We are currently investigating a potential service impacting situation in this location. There is intermittent packet loss at this location that is affecting connections to some of the servers.