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Intricately is currently Operational

Last checked 2025-06-14T13:30:57.717Z from Intricately's official status page

Historical record of incidents for Intricately

Nov 30, 2024

Report: "Hardware incident with our primary database"

Last update 2024-11-30T00:09:19.614Z

resolved2024-11-30T00:09:19.596Z

This incident has been resolved.

identified2024-11-29T23:22:47.619Z

We are continuing to work on a fix for this issue.

identified2024-11-29T23:17:26.463Z

The issue has been identified and a fix is being implemented.

Feb 24, 2022

Report: "Availability of Intricately Platform"

Last update 2022-02-24T17:25:00.818Z

resolved2022-02-24T17:25:00.796Z

This incident has been resolved.

monitoring2022-02-24T17:18:05.213Z

The affected components are operational, and we're monitoring the results.

investigating2022-02-24T17:07:55.501Z

Our engineering team is investigating a connectivity issue affecting Intricately Platforms. Users can't currently access the Intricately platform and the Chrome Extension. We'll keep this page updated.

Sep 17, 2021

Report: "Salesforce Connector Enrichment Delays"

Last update 2021-09-17T21:00:02.359Z

resolved2021-09-17T21:00:02.345Z

This incident has been resolved.

monitoring2021-09-17T16:04:30.594Z

We have stabilized Salesforce record enrichment times. We'll continue to actively monitor enrichment times to ensure continued smooth operation.

identified2021-09-17T15:45:46.000Z

We are continuing to work on a fix for this issue.

identified2021-09-17T15:45:03.061Z

We are experiencing delays enriching Salesforce records due to a large increase in enrichment requests. We're working on scaling up our capacity to bring enrichment times back down to a few seconds.

Sep 2, 2021

Report: "Salesforce Connector Enrichment Delays"

Last update 2021-09-02T22:48:14.765Z

resolved2021-09-02T22:48:14.746Z

This incident has been resolved.

monitoring2021-09-02T04:06:48.776Z

We have stabilized Salesforce record enrichment times by scaling up our infrastructure. We'll continue to actively monitor enrichment times for the next 24 hours to ensure continued smooth operation.

investigating2021-09-01T23:31:46.961Z

We are currently investigating Salesforce record enrichment delays with our Salesforce Connector. We'll provide further updates as soon as we have them.

Jun 25, 2021

Report: "Salesforce record enrichment issues"

Last update 2021-06-25T10:27:57.015Z

resolved2021-06-25T10:27:57.002Z

This incident has been resolved.

monitoring2021-06-25T10:26:59.022Z

Our Salesforce Connector has been operating smoothly for the past 36 hours without any enrichment failures or delays. All enrichment errors thus far have been attributed to Salesforce record validation errors, unrelated to the Salesforce Connector itself. We continue to closely monitor Salesforce record enrichment but, at this time, are marking this incident as resolved.

investigating2021-06-24T20:11:05.056Z

All Salesforce Lead and Account records created as of 15 minutes ago have been enriched and all enrichment failures we have encountered throughout our investigation have been due to Salesforce field validation errors (issues with the Salesforce record, unrelated to Intricately). We continue to investigate anecdotal reports of records not being enriched and will post updates as we have them.

investigating2021-06-24T13:38:22.551Z

We are deploying an emergency release this morning to give us greater visibility into the issue.

investigating2021-06-23T23:38:58.004Z

We are actively investigating intermittent Salesforce record enrichment failures. We will provide additional updates as soon as they become available.

May 13, 2021

Report: "Email delivery delays"

Last update 2021-05-13T21:25:33.565Z

resolved2021-05-13T21:25:33.550Z

All email delivery is now back to normal.

investigating2021-05-13T18:16:24.328Z

We are investigating reports of email delivery delays. We'll be providing updates ahere s soon as we have them.

Apr 26, 2021

Report: "CSV file enrichment uploads are not working"

Last update 2021-04-26T15:38:26.225Z

resolved2021-04-26T15:38:26.210Z

This incident has been resolved and all enrichment services are operational.

investigating2021-04-26T15:26:49.116Z

We are currently investigating this issue. Note: Enriching domains by pasting them directly into intricately.com continues to work without issue.

Jan 11, 2021

Report: "Smart Lists are currently unavailable"

Last update 2021-01-11T20:03:05.091Z

resolved2021-01-11T20:03:05.069Z

This incident has been resolved.

investigating2021-01-11T19:29:46.975Z

We are actively working on restoring Smart List functionality.

Jan 7, 2021

Report: "Delays in Data Deliveries"

Last update 2021-01-07T18:21:05.897Z

resolved2021-01-04T18:05:00.000Z

We are investigating delays in data deliveries due to availability issues from one of our infrastructure providers.

Nov 3, 2020

Report: "Service Outage"

Last update 2020-11-03T20:48:30.979Z

resolved2020-11-03T20:48:30.962Z

This incident has been resolved.

investigating2020-11-03T19:39:08.871Z

We are currently investigating this incident.

Oct 30, 2020

Report: "Emergency Maintenance (Network Connectivity Issues)"

Last update 2020-10-30T03:41:23.063Z

resolved2020-10-29T22:47:51.000Z

This incident has been resolved.

investigating2020-10-29T21:23:29.000Z

Our web / API platform is experiencing network connectivity issues - we are actively investigating this incident.

Jun 16, 2020

Report: "Smart List Creation Experience Degraded"

Last update 2020-06-16T04:12:52.188Z

resolved2020-06-16T04:12:52.174Z

This incident has been resolved.

identified2020-06-16T00:20:34.904Z

The issue has been identified and a fix is being implemented.

investigating2020-06-15T19:52:14.730Z

Our new Smart Lists creation page is missing welcome messaging and instructions for how to create your Smart List. We are currently investigating this issue.

Jun 15, 2020

Report: "Smart List Download Notification Email Delivery Delays"

Last update 2020-06-15T18:44:23.906Z

resolved2020-06-15T18:44:23.894Z

This incident has been resolved.

Jul 11, 2019

Report: "APIs and intricately.com application are down"

Last update 2019-07-11T18:41:26.503Z

resolved2019-07-11T18:41:26.489Z

This incident has been resolved.

identified2019-07-11T18:38:50.430Z

The issue has been identified and a fix is being implemented.

Jul 5, 2019

Report: "Unable to create new Smart Lists"

Last update 2019-07-05T17:04:45.272Z

resolved2019-07-05T17:04:45.253Z

Smart List operation is now back to normal.

investigating2019-07-05T16:39:00.112Z

We are currently investigating this issue.